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Capital One

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578 User Reviews

9.4

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MICHELLE Mesa, AZ

I am usually really good at paying my bill on time, but one month I simply forgot about it. I called customer service and they saw my history was good and they reversed my fee. I was pleasantly surprised. The man I spoke with was friendly and understood. I also love that I can check my credit through their services

2 years ago

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Scott Lyle Gilbert, AZ

Capital One provides awesome service to card holders. Easy to use app, understandable bill statements and trustworthy when it comes to protecting your money. Very well run company.

2 years ago

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Brandie Rudy West Jordan, UT

Great rewards, low interest rates, no annual fee. Everything that is attractive about a credit card. Opportunities to pay off higher interest rate cards as well. I have no complaints about my Capital One card or account.

2 years ago

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Brody B Orem, UT

Best card we have with the best benefits. All around it is a great choice for anyone needing a credit card. Enrollment is easy and their customer portal is awesome. Check them out!

2 years ago

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Lindsey B Orem, UT

I have had a Capital One credit card for many years and have kept it for a reason. The rewards are great compared to other cards and the customer service is always more than helpful! I would recommend Capital One to anyone.

2 years ago

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Emma Olson Lehi, UT

I have had a capital one credit car for almost a year and I haven’t had any problems. The app is easy to manage and makes it easy to keep up with payments. I would recommend capital one credit cards to everyone.

2 years ago

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nathan brewer Lehi, UT

I was upset when I learned my Cabelas credit card was switching to Capital One, but after using it for the last couple of months I have found it to be very easy to use the card and the website.

2 years ago

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Mia Hernandez Tempe, AZ

capital one was my 1st credit card and to be honest i love it its helped me alot and my monthly payments are manageable i would recommend this as a first time user credit card

2 years ago

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Shawn American Fork, UT

We like our capital one credit card. It seems to pay back good rates and simple statements to use and see what’s happened during the month. They are always good at protecting our security if there’s ever an issue or something suspicious on our account.

2 years ago

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Eric San Diego, CA

Just got my first card through Cap1 and I have not used it yet. I am using it to build credit and got a good rate from them. Signing up for the card was very easy and I was approved darn near instantly. They recommended I download the app as well that does a ton of great stuff to make your credit card experience better.

2 years ago

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Lydia Arnold Alpine, UT

We've had Capital One for as long as I can remember. We pay it off every month but earn points when we make our purchases. When I've needed help from customer services, they've always been great to work with.

2 years ago

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Dylan Curtis Pleasant Grove, UT

I've been a cardholder with them for several years and have enjoyed the convenience and knowing that I have something in case of emergency. It's come in handy a couple of times, and I'm grateful for it.

2 years ago

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Karen Anderson Lindon, UT

I recently got a capital one credit card. I am so very impressed with the interaction I have had with them. They were quick to answer a question that I had about activating my card.

2 years ago

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Tori Miller Draper, UT

We have had a credit card with Capital one for many years and love how easy it is to use their online and automated phone services. It is so easy and accessible to make a payment or check your transactions. The interest rate isn't the best, but we like how you accumulate points and can buy things with those points.

2 years ago

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Shari Evers Lehi, UT

I really like getting rewarded for using a credit card. We have athletes in the house that require us to go out of town. With tour Capitol One card we are able to use it towards travel and earn rewards for future travel. Love it!

2 years ago

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Lisa West Jordan, UT

I love Capital One for my credit card company. I love the cell phone app, the ease of use and I love the feature that it alerts you of every purchase immediately. This feature makes it simple to keep track of.

2 years ago

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Sarah Fairfax, VA

I really like their credit card and they make it very easy to link your credit card account to your bank accounts for easy payments and such. They have a good cash back/rewards benefit.

2 years ago

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Jun Chen Columbus, OH

I like Capital One credit card is because its quality customer service!

2 months ago

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Jarrett Ingram Newport News, VA

Fees/rates are way too high. I would not recommend unless you are someone who monitors their credit very often.

2 months ago

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Jessica Mendez Clarksburg, MD

I wish they had better customer service but overall I like my bank.

2 months ago

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Maria F Saffioti

When my card was compromised they were helpful and very professional.

1 year ago

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goodfelluz Stratford, CT

I liked the ability to use the card but what I don't like is they charge so much in monthly fees.

1 year ago

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Jwat1213 Mount Airy, MD

Very easy to use o use the app which I appreciate. I have gotten car loans with them

4 months ago

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Olivia Hardy Olney, MD

Capital One is reliable. Customer service is mediocre. Capital One app is great and helps with banking.

4 months ago

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Melissa Providence, UT

Great company at detecting fraud on your account. They will notify you immediately and ask if this is a purchase you made.

8 months ago

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Katie Elliott ,

I recently started with Capital One. They have been very great to work with. So far we have not any trouble.

8 months ago

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Jared Holland Eagle Mountain, UT

Easy to get up and running. I have two teenagers on teen banking and I can track all of their purchases as they happen.

8 months ago

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Chelsey Smith ,

Best interest rate, super user friendly app. Great customer service! Capitol One is our families go to card!

8 months ago

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Linda felt Salt Lake City, UT

I have used capital one when making purchases from various companies. They have offered lower interest for 18 months.

8 months ago

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Laurel

Customer Service when you call always sent to another country and information is not as secure over there annoying. And they make you repeat everything because they do no understand you

1 year ago

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Chad

When I make a payment I have instant access. They do not just raise your limit to raise it and their ap is very user freindly.

1 year ago

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Darren Cardwell

They are extremely customer friendly as they take great care with customer service issues and all aspects of their user services.

1 year ago

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Janice

I was a loyal customer and I made a purchase online and reported to capital one of my purchases and how I didn't want the online company to do any other purchases on my account I gave capital one my confirmation number that I was given from the merchant. I was afraid it would happen that's why I provide the information to stop any transactions.But they refused to listen to me I have no reason to lie but long story short I no longer do business with that card I was a loyal customer for over 25 Years and they chose not to believe me.And chose to take my business some where Else.

1 year ago

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Joann Scott

When I was unable to pay my full minimum payments due, they worked out a payment plan for me to help me get back on track.

1 year ago

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Josh

Honest, just pay attention to detail. The company is up front not trying to trick you into debt. Good rewards when used correctly

1 year ago

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Matthew Haine

Decent company. Account security could be better and the interest rate lower. And they could do a better job of following up promptly on questionable purchases.

1 year ago

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Lori Fletcher Saratoga Springs, UT

Best balance transfer rates and minimal fees. Usually you can get a 15 month zero interest on your first balance transfer. Easy to use mobile app.

1 year ago

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Kenneth McWhorter

I have had a good experience with them. I like how they work with the customer and their payment arrangements and how they offer a large variety of services.

1 year ago

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Cynthia and Warren L. Stovell

Upon sign-up, spend $3,000 in the 1st three months, and receive a $500 cash cash back reward! Great customer service experience!

2 years ago

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Bryon Walters Beaver Dam, WI

I had my credit card shut off because Capital One didn't send me the monthly bill. I pay my balance every month, credit limit is 3 times the amount owed and I called immediately when I received the July and August bill on the same day and told customer service about the issue and that a check would be sent the same day. They still shut the card down so I had no credit card over the Labor day weekend. Less than impressed I would never treat one of my customers in such a manner.

2 years ago

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Thomas Hullinger Pleasant Grove, UT

Credit One has so many options in credit cards. I have been able to personalize them and get the rewards program that I want. I also like their rates.

2 years ago

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Kaleb Herbert Gilbert, AZ

Love this card. Interest is high, but I knew that before getting it. Great customer service and love the credit wise report I can check anytime.

3 years ago

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john a williams

they do everything well. It is sometimes difficult to reach someone but they have a lot of senior customers like me so i can understand.

3 years ago

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Maryayb Draper, UT

I love how easy it is to use reward points for travel with this card. The points are a huge benefit of carrying this card

3 years ago

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Courtney Mcmillan North Canton, OH

I'm rebuilding my credit and was approved with a low limit but after 5 months of on time payments it was raised substantially.

3 years ago

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Wesley Clark Kaufman, TX

Highest level of security and support of all my credit cards. Critically important to me. And one of the better cash rewards.

3 years ago

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Bruce Knipe

Easy online access and email alerts for every purchase and 1.5% back on everything without a yearly limit on the amount back.

3 years ago

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Lourdes Rivera Wilmington, DE

Is a good credit card but not as good as others plus they charge a yearly high fee I have asked them to changed it or switch my credit card to another but they keep denied to help me. I really wish I can paid them off.

3 years ago

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Brenda Stough Dora, AL

Great company for credit cards. Excellent customer service any very easy to deal with. They take care of your problems very quickly.

3 years ago

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Patrick Curry Salt Lake City, UT

We use Capital one primarily at our business for all of our purchases. They are great to work with and offer great interest rates

10 months ago

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