Name: Capital One
Rating: 4.3

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DrCheryl Dusty Shreveport, LA

I had been in a serious accident and was out of work for some time. I called Capital One and asked what I could do. They advised that I could put of several months of the past due payments until I was working again. It made all the difference to me to not worry about the bill for a short time.

1 year ago

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Beth Perkins Great Falls, MT

Excellent customer service! I was on vacation - 2,000 miles away from home and my bank card (debit) wasn't working properly. Capital One gave me an on the spot credit line increase and within minutes, I was able to enjoy my vacation. They will ALWAYS have my business for being there when I needed them.

1 year ago

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Chase Victorson Yonkers, NY

Good customer service. Easy to use website, easy to redeem awards. I am a big fan of Capital One. My only hang-up would be that they use Priority Pass (which is nice) but that doesn't have the value it would appear to because EVERYONE uses Priority Pass and so I cannot get into lounges :(

1 year ago

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HD Lakeland, FL

I'm a Capital One customer, meaning I have a BJ's wholesale store and credit card. This card gets me my membership at the wholesale club, with all kind of discounts. If I use my BJ's/Capital One card at the gas pumps - I get 0.15 cents off per gallon - that helps when gas is hovering close to $4.00 per gallon.

1 year ago

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Ashley Illo Washington, DC

I love my capitol one credit card but hate the interest. The reason I give capitol one a 5 is because my other one went into collections and eventually closed. I did do a settlement and not long later caption one gave me a other chance. I'm happy with them.

1 year ago

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Mellissa Clark Palm Bay, FL

Love Capital One, I just wish they would open their business options up to more states. I have their personal checking, savings, and credit cards. I would love to use as my business banking as well, it is a shame that my state is not eligible to participate.

1 year ago

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CRG Lodi, CA

Capital One is helping me rebuild my credit with a secured card, and now they offered me another card to help build my credit. Their app is easy to use to manage my accounts and makes using my rewards and paying payments a breeze.

1 year ago

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BBQ Boy! LA

I've been loyal to Capital One for 4 years. I started with a Journey card. Capital One is a great company. If you notice something suspicious on your account they will look into it. Capital One has a great hardship program. If you fall behind they will work with you. They just don't drop you like other credit cards companies.

1 year ago

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Belle Charlotte, NC

This is a building credit credit card. Been using it since 2016. The economy has been down since 2008, so don't expect a credit line increase. It remains at $500. I have two cards so it's $1000.. Pay your bill on time so you can keep a credit worthy history.

1 year ago

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Haiyan Melbourne, FL

Have been a customer of capital one for 6 years. Capital One updates available credits as soon as you schedule a payment which makes it very convenient to use. It has high percentage of cash back for many retailers. Customer service is great.

1 year ago Edited March 28, 2023

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FriscoTXHomeowner Frisco, TX

I have been so impressed with Capital One. First, the website and app work great. Second, when there is an issue with credit card fraud they are really helpful working through it. The 1.5% cash back on purchases is a nice touch too.

1 year ago

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Jason Atlanta, GA

I have the Savor One card which has great cashback features and I have never had a problem working with anyone from Capital One. The only thing that aggravates me is they will not increase my credit limit from when I was in college so I can only spend $400 a month on my card and reap the cashback benefits for that amount. I would like to be able to put all my expenses on this card and enjoy more cash back.

1 year ago

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China Mike Clinton, ME

Capital One is one of my favorite credit cards? They have a very good reputation. Very trustworthy. Even the interest rates a little are better than other companies and I've never had really anything ever to complain about. I hope they keep up their good work. Thank you!

1 year ago

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Alicia Rivero Dallas, TX

I love Capital One. They have been a wonderful company and gave me my first start at credit. Since I have had them I now have 2 Credit cards as well as 2 car loans with them. They are a great company and always willing to work with people just starting out on their credit journey.

2 years ago

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Stella Blue

Capital One is a good card. I also have a checking account with them and am happy with it. The only issue I have had is my card being blocked from making a purchase that was supposed to be discreet. But since the card didn't work I had to try an ATM, still couldn't get money out or reach customer service because it was at night. The next day I spoke with a representative who unblocked my card , but I would have preferred to not have had to speak about it his with as anyone or have the embarrassment of my card not working

2 years ago

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Decide America Atlanta, GA

What a great company. In August of 2017, one of the corporate agents sent us a gift that we use every time we travel. We had called Capital One about a problem we were having with the hotel we were residing in. The agent was so professional, kind, caring, and GODly.

2 years ago

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Curtis Dulansky Round Rock, TX

I use many different banks, some good, some not so good, above all Capital One is my favorite! They have the best phone support and their mobile app is really slick, fast and super user friendly. I also got a car loan which was painless and only took minutes to complete. Good job.

2 years ago

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Jake Kantor San Antonio, TX

I have been quite happy with Capitol One these pas few years. Their phone app works really well, and they're very good about reminding you about upcoming and past-due payments. When I fell behind in payments due to sickness, they had a special hardship program to help me catch up with my balance. The reps, although offshore, were knowledgable and empowered to help. I recommend their credit card product.

2 years ago

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Robert C.

Quicksilver is a good card with good reward points. Nice signing bonus too. Capital One on line savings is competitive with it's rate but does not lead the pack. CD rates seem to keep up with interest rate trends and fed increases. Website is easy to navigate.

2 years ago

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M Smith Arcadia, FL

They're giving me a chance ever though I defaulted on one of their auto loans. They even offered to settle for a fraction of the remaining balance. They still approved me for a credit card that I can add my 16 y/o son to, to help him start building credit.

2 years ago

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G.J. Boise, ID

I use my Capital one credit card for many things. I really like how I can keep my rewards and they don’t expire. I have the option of getting them in cash or use them to pay my Capital One bill with them. I usually just let them keep building up.

2 years ago

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Michael Ard Albany, KY

Capital One is a very easy company to do business with. I have used Capital One credit cards and most recently used Capital One finance for the purchase of an automobile. The Capital One Credit card is easy to obtain and highly recommend it. I have no complaints!

2 years ago Edited September 6, 2022

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Michfan Oklahoma City, OK

Can’t say enough about this company. I’m rebuilding my credit and they are there every step of the way and offering deals on credit cards and auto loans I’ve applied for. Not only that, but most of the time, had better rates than anyone else. I’m truly thankful!

2 years ago

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Joshua Richmond Lexington, KY

I have had 2 credit cards and an auto loan through Capitol One. They have been the best when it comes to customer service; every time I call I get to talk to someone pretty quick and they always have an answer to my questions or concerns. Rates are on the low end and most of their cards comes with 0% interest for a year. Would recommend to anyone

2 years ago

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Brian Nashville, TN

I’ve been a customer of Capital One for many years. They are easy to work with I’ve never had any issues with them. Anytime my card was hacked I’m notified immediately and the issue is taken care off. Very happy with them. I recommend them

2 years ago

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Mario Martin Huntsville, TX

Recently, I was encouraged to apply for another credit card for the family's use. Of course, there were several things to take into careful consideration. The regular concerns like fees, APR, just to name a few. My Capital One credit card offered me and my family more than what we expected. Cash back on purchases, manageable interest rates and a lot more made this a favorite for my entire family. Respectfully whenever there was a particular concern a Capital One service representative was always available to help with the best and reliable customer service.

2 years ago

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Giovana Pinckney Charlotte, NC

Capital One Customer Service is GREAT! They care about their customers, the staff is well trained and consistent. I love Capital One! The app works well and I never have issues with my account. When I call, customer service is always helpful and always kind & professional.

2 years ago

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Precious H. DeSoto, TX

I have a capital one credit card. Capital One answers all of my inquiries in a timely manner and helps to protect my credit from fraudulant charges. The representatives are friendly. I have never had any negative experiences with the card or the company.

2 years ago Edited June 13, 2022

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Jnt_421 Bethel Park, PA

I have multiple cc's and have been a customer for a long time. I am only keeping these cards because of the length of credit added onto my credit history. I have not been able to merge my cards and I have not had a credit line increase in a very long time because... Basically they don't feel I spend enough to get an increase on any of my accounts. One of the cards still charges me a yearly fee even though I've had it many years and I have other accts with them, they will not waive the fee. I used to have 1 or 2 bills automatically charged to each of my Capital One cc's, but there is no benefit for me to do thatanymore. I will use my cards about once a month now just to keep them active, but other than that, I have no use for them.

2 years ago

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Pacific Austin San Francisco, CA

I have really enjoyed banking with Capital One. I feel like they are great at marketing to their target audience of young adults and millennials, and I like that their online banking is sophisticated. I can do almost everything online. I did have some difficulty getting proof of a deposit for my mortgage lender, they could only provide me with a hard copy not a fax or an email. I also wish that they would allow you to have multiple debit cards (you can have multiple debit accounts, but not multiple cards).

2 years ago

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Judy Fred Narragansett, RI

The rewards are amazing! Imagine getting 3% back on restaurants & groceries with their Savor card! And I get 5%back when I shop online with their Capital One Walmart Card! And both cards are accepted everywhere else as well. Shopping with Capital One is a "no brainer". And the phone app is so easy to use. Highly recommended!

2 years ago

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G. W. Columbia, SC

My experience has been great. They were the first credit card company that gave me a chance to improve my credit score with an unsecured card. I appreciated this opportunity and the reminders they send to keep me on track with payments. They even have banking services.

2 years ago Edited April 1, 2022

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Janet Wood Birmingham, AL

Capital One took a chance on me and issued me my first credit card. As the years have passed, they have given me more spending opportunities by increasing my limit. Customer has always been great at answering my inquiries on certain money matters.

2 years ago

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Sam Massey Seaside, CA

Capital one handles both my credit card and auto loan. They make it quick and easy to manage my account with ZERO hassle. CAP ONE’s customer service support has been extremely easy to work with as well, keeping my information and accounts safe and secure.

2 years ago

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Cathy Lee Gettysburg, PA

What I really love about Capital One is that you can have them automatically transfer your cash back rewards when it reaches a certain dollar amount (minimum $25). That way, I get my money without having to do the legwork. I have all my recurring charges on this card.

2 years ago

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Dwayne Holland Toney, AL

I use capital one for credit card and i use the 360 checking account and i also have a savings account in which i am very satisfied with. Their customer service representatives are very well trained and very polite. You should do business with them

2 years ago Edited April 12, 2022

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John Hillyer Lewiston, ID

This is a great company to build your credit. Someone got my info and tried to purchase an expensive suite and I was immediately notified and was able to block the transaction. Had a new card coming before I was able to call them.

2 years ago

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Yuli Gallardo Delray Beach, FL

Capital one was my very first credit card. It helped me build my credit, create economic responsibility that was very much needed as a teenager with a credit card for a first time. Their credit score tracking app is a plus benefit too.

2 years ago

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Luke Swierczynski Troy, MI

Just got my quicksilver and the sign on bonus was great. The card also has a ton of added benefits like giving me my credit score and the app is sleek. The virtual online card benefit for online shopping is also a great security feature.

2 years ago

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TrudiS Cambridge, OH

Capital One is a great card to have especially if rebuilding your credit. Keeps you updated on your credit score and what is good for your score and what can hurt it. Great customer service. Had Capital One card for 10 years and have never had an issue with them.

2 years ago

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Billy stout Tampa, FL

I have been a Capital One customer for several years and have always been treated fairly, they are always willing to help if you need it and are good at problem solving. If you run into a financial situation they will work with you to do whatever they can to help you out. Great company and customer service.

2 years ago

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Megan Dacula, GA

I enjoy Capital One's online checking account so much. I use the app to check my balance and can also check my credit score whenever I wish to. I even get extra discounts and cashback at some stores because of my Capital One card.

2 years ago Edited January 17, 2022

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David Swenson Commerce City, CO

I love my Capital One credit cards. They have a pretty huge selection of cards with great bonus rewards. I especially loved my Savor card that gave a $400 sign up bonus (if spend enough in the first 3 months). And great kickback on all dining and entertainment after that.

2 years ago Edited January 5, 2022

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Bx Chick The Bronx, NY

Capital One gave me a platinum card when nobody else wanted to give me credit. They increased my credit line when it was appropriate and have always given fantastic customer service. I recommend them to all who are looking for a credit card company that is willing to take a chance.

2 years ago Edited January 5, 2022

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Paula Pili Provo, UT

I paid off all my credit cards an closed them all except this one. Capital one is a great card if you want to grow and improve your credit. In the call I was going to close this card I changed my mind while speaking with the agent

2 years ago

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Mandy Pesce Laurelton, NJ

Capital one cards are great to have as a starter card or even as a seasoned card holder. They review your account several times throughout the year and will give you credit line increases. Their app is extremely easy to use to manage your cards, check balances and make payments.

2 years ago

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Cam Hall Palmyra, VA

Capital One has great benefits cards for most regular folks - a card focused on food and grocery, an all purpose cash back card, a travel card, etc. The application process is SUPER easy, and their online card payment tool is even easier to use. I always felt like Cap One was incredibly transparent and not trying to obfuscate my spending or interest. I have 2 cards with Cap One, and may even get a 3rd.

2 years ago

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Craig Jurca Denton, TX

Capital One took a chance on me and I rebuilt my credit with their assistance. I was able to get a small line of credit to start, refinance a couple of cars, and get an improved credit rating over time. It pays to be responsible with your money. Capital One can help!

3 years ago Edited November 27, 2021

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roberto arcia Columbia, MO

My experience with Capital One has been amazing. They offer great cashback rewards, which is something I look for in credit cards. Additionally, they have great customer service cards, as I've hard to call about a claim before: they fixed my issue instantly!

3 years ago

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Vicki H. Poolesville, MD

We use our Capital One card for all our CAPS transactions, although we haven't been able to see the CAPS since Covid issues have prevented seeing games in person! We handle everything via email or online and have always gotten great support when we had questions or needed help.

3 years ago