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8.0

Overall Score

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Deborah Borst Hanover, PA

I just received and my first credit card credit Builder through Capital One and they are very helpful and I'm grateful I've never asked or look for one before and now here it is and they've been very beneficial to my financial status I'm grateful

1 year ago

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Chad Edgar Wentzville, MO

Capital One a good bank to have an account with their credit card is amazing as well you can pay after $400 on something another day 30 bucks a month back till it's repaid blessing is here

2 years ago

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Melissa Castillo Baytown, TX

I use Capital One for my small business, and it has helped me with start-up costs. I'm happy with the value I get as a small business owner. Customer service is excellent, and I like the online options available.

3 years ago

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Angela Chesapeake, VA

I have had a capital one credit card for more years than I can truly remember. Compared to other cards, their rate is very low to reasonable. What I love most is their rewards. It can go towards lowering your balance to gift cards.

3 years ago

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Brodrick Jones

Outstanding I was approved and card sent right away . The customer service on the phone is great. You are helped very quick and the person on the phone knows there job. Thank you very much for helping me get back on track .

4 years ago

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Edward & Mary Wilson

Fantastic customer service on every level, from answering questions about possible fradulent activity, to suggesting products. EVERY interaction has been positive and every situation resolved to my satisfaction.

4 years ago

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Michelle Rios Ogden, UT

We have had a Capital One Visa card for many years. The customer service agents are helpful and knowledgeable. They have been able to answer any questions and correct any errors with ease. We will continue to use this card, as the fees are low and the customer service is great.

4 years ago

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Beverly Schacher Long Beach, MS

We have been very satisfied with our Capital One credit card. They don't charge an annual fee, their customer service is good. It let's you get cash advances and is accepted almost everywhere.

4 years ago

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Zac Cannon Long Beach, MS

The card itself is great and I have a great credit line, but the interest rate is a bit wild. The card does get me out of a financial bind when I need to make an emergency purchase from time to time (gas at the end of the month, food, repairs, etc...).

4 years ago

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Tony Riverton, UT

I love my Capital One card...I've had it for roughly four years and the cash back incentives and customer service is unparalleled. They even notify you of suspicious activity.

5 years ago

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Betta Bell Brentwood, CA

Their website is one of the best! Your payments are so easy to take care of with just several clicks...fast and efficient. Also, everything goes thru very quickly...doesn't take days and days to see on your account.

5 years ago

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Margaret Rose Bourlier Watervliet, MI

Capital One has been very good to me. I have had a couple charges that weren't mine and they immediately closed my account and gave me another. The only problem I had was having to wait to get the card in the mail before I could know what the number was.

5 years ago

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McKinzie Figueroa Provo, UT

My favorite thing about my Capital One account is how easy their app is to use. You can do basically anything that you would need to from your app. If you are not big on using apps, the customer service is great when you call in. They are all very well trained and try their best to help.

5 years ago

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Alex Nee Centerville, MA

Aside from one mistake I made, they've been very good. They get back to me fast and have been providing a solid service. Would be nice if some online features didn't lag and were a bit easier to understand... But overall the card has been very good.

5 years ago

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Alicia Holman Gilbert, AZ

This card gives opportunity for someone whose credit may not be great, so it's great for rebuilding. They are also good at increasing credit lines in a timely manner. The interest rates are too high, but that's to be expected.

6 years ago

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Nichole Midvale, UT

Capital One has been great! I have been with them for 19 years and they have always treated me well. They have even upgraded my card and credit limit several times. They also have 1.5% cash back.

6 years ago

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B-JM Petal, MS

No hidden fees. Great customer service that includes dependable 24 hours service and the opportunity to talk with a real person. No long waiting for responses, receptive of customer's issues and disputes with good and prompt resolutions, dependable, safe and confidential of customer's information, reliable notifications and

7 years ago

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Mark Wales Phoenix, AZ

Extremely reactive to transactions and payments, they get posted very promptly. Plus, during a credit fraud incident they rectified the situation in a professional and efficient manner.

7 years ago

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Danielle Miller

Never had a problem with capital one. I had a credit card with them and haven't really had any problems. The only issue right now is we just paid off our balance and it is taking forever for it to get back to 0$

9 months ago

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Hank Ricardo Winnipeg, MB

The secured Capital One Mastercard is a great way go to build your credit. I sent in $75 , and got a $2000 credit limit. I only use it once a month and emergencies only, or booking hotel rooms etc.

10 months ago

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Satoria MoonGoddess

Amazing service and rates. I also financed three cats with them. They even have convenient apps and one that tracks your credit acore called credit wise. I highly recommend their services.

11 months ago

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Dawn Grover

This is a pretty typical credit card as well. We get some money back in points and we are pretty responsible with our credit cards so that's a nice feature to have. All of them have high interest rates if you ask me, but you know that when you sign up for them.. Customer Service is good.

11 months ago

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Katheryn Orlando, FL

I love the savor card, you earn cash back when you spend and can use it towards your transactions. The interest rates are just too high but overall a nice credit card to help build credit.

11 months ago

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Teandrea Rowell

Capital One has been very helpful in getting me on track with my credit. They offer a credit report and text me when I miss a payment. They even offer suggestions to help me stay on track. Thanks for thinking of the consumer.

11 months ago

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Jennifer Vallejos Albuquerque, NM

They aren’t the best and not the worst I would say they are just another run of the mill credit card company. Pretty much only catering to the very rich and leaving us regular customers to well nothing just make sure that you pay on time because removing a something from your credit report is like herding cats. Oh they are quick as ever to get it on your report but getting them to remove it. Let’s just say don’t go there

11 months ago

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Noraa Stoke Blacklick, OH

Pretty okay products, some of the cards for people with lower credit are terrible, but once you build up a little better credit score some of the products can be decent. I at least don't feel like they have ever treated me unfairly or hit me with any surprise fees. I think my biggest complaint would be the lack of availability of customer support.

11 months ago

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Presly June Montgomery, AL

I just would like to say this is my favorite credit card ever it's has no limit on cash withdrawal this is the first time ever having a card with a no limit on cash withdrawal. Is Anyone out there are looking for a great dependable reliable credit card my opinion this is the one thanks capital one

1 year ago

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Stanley Turner

Excellent credit provider. I refinanced my car through Capital One and saved hundreds of dollars and after paying off the car was offered a WalMart MasterCard credit card which has helped since inflation has hit. They offered a competitive interest rate and credit limit increases with my rising income. Excellent…

1 year ago

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Chris B Los Angeles, CA

I have Capital One Credit Card and Savings Account. I love it that I receive a test every time my card is used. Makes me very comfortable knowing that I immediately will know if unauthorized users charged anything on my card. Also, they have a great interest rate on my Savings account with them.

1 year ago

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Justin Dube Show Low, AZ

Pretty good cards. Expensive, but good cards. I have carried C-One cards in my wallet now for a decade or longer. I have never had any real problems. During covid I wasn't working steadily and they did ding me for that citing that I was late even though I was on the program they had to defer lates. Otherwise, solid cards that won't reduce your limits at a whim from my experience with them. I would recommend.

1 year ago

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James Galarza Hot Springs, AR

I saw many commercials over the years for Capital One. My wife ended up getting a Capital One card, and it was relatively easy. Since then, I got my own. Capital One has been easy to use, manage, and the web site is ultra user friendly!

1 year ago

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Tana Tuggle Phoenix, AZ

I have had my Capital One Card for 2 years now and I have no complaints. My credit score was fair when I applied. I must say I was getting increases very quickly, my credit limit started at $500 and now I am at $4000. You can check your credit with CreditWise, also you can have cash back on a variety of companies.

1 year ago

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Nidia Salichs Ballwin, MO

I absolutely love Capital one credit card. They really look out for there customers. I had a few transactions that they were not sure I made and they reached out to me just to make sure I had made them. I really appreciate that.

1 year ago

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Chad

I have been with Capital One for over 10 years. They have always been very professional with me. I recommend this card to anyone looking for another card to fill their credit profile. They can send text alerts right to you, as soon as a purchase is made. Or attempted to be made.

1 year ago

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India Williams

I have multiple accounts with capital one count seems to be a little bit more delinquent. I appreciate the customer service that work with me on getting my accounts up-to-date and then just allowing me to make partial payments is appreciative.

1 year ago

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Farrell Lockett Houston, TX

I’ve used Capital One for years. They increased my credit limit given my credit worthiness and even waived late fees when I was a day late with payment once. I especially love getting points for every purchase and the Capital One shopping is a game changer. It’s always nice to save money when you were prepared to pay full price.

1 year ago

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Marcella Richardson Clio, MI

I have been dealing with Capital One for about as long as I can remember. It has been at least 20 years. The rest I have stayed with them for so long is that they are fantastic people who care about me and my credit. Whenever I have a problem, they are always willing to help.

1 year ago

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Phoebe Florissant, MO

I no longer have this card, but when I did have it was great. I paid it off and wasn’t using it enough and they closed it. This was ok, they are still sending me offers as if I still have an account, so this speaks volumes for me.

1 year ago

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TheShannaswood Arlington, TX

Capital One is the best! I love them, They have an awesome App that lets you see the balances and also alerts when the card is being using. I cannot recommend Capital one and when I rebuilding my credit they gave me a unsecured card with 500 limit, I will always appreciate them.

1 year ago

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Geoff Strickler Carrollton, TX

Been a customer for nearly a decade. Excellent as a bank, and as credit card provider. So easy to work with. Only negative is that they don't handle disputed charges internally but send them out to a separate processor who isn't always good.

1 year ago

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Surf Farmer Washington, DC

I really like Capitol One. The website is simple to read - a lot better than most in my opinion. I also like how my QuickSilver credit card gives cash back in any amount at any time. You don’t have to wait to reach a certain amount. It’s instantaneous. I’m really happy with my Capitol One credit cards.

1 year ago

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John Baylor Jr Richmond, VA

An overall amazing and understanding credit company! Times were rough for me at one point and Capital One stuck by me and worked with my situation it spoke volume that a company would be so understanding! Capital One is my first choice now when thinking about credit or auto loans etc!

1 year ago

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Sharon Memphis, TN

Great card to use, paid rewards when you use for certain purchases that can be added back to you card as a credit towards balance, good interest rates, great mobile app, great reminders for payment time and balances, great fraud service l, easy use anywhere Sharon

1 year ago

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Cynthia Henley Seaside, OR

capital one has been the absolute best for my household especially during these times of need the past couple of years i really do not know how we would have made ends meet with out this special support from this great company thank you so very much capital one~

1 year ago

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Vimari St. Cloud, FL

Love that they are so flexible on accepting your credit for any approvals. I have two cards and one car approve. I already pay off the car and they sent me the pay off letter and updated it on their system. I was able to get my car title.

1 year ago

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scott Urbana, IL

Spark card is great. 2% back on ALL trans actions. This has added up tremendously for my business over the years. I highly recommend it. The app is also very good for searching purchases and looking at spending patterns and reoccurring purchases.

1 year ago Edited June 16, 2023

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Dhana Belding Boulder City, NV

I remember when Capitol One first started. It was a prepaid card to help establish credit. Now they have grown into a huge company but they still treat me the same as before, which most companies don’t. I like their array of products

1 year ago

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Sandra Diggs Houston, TX

Capital One continues to help me keep my finances straight and sends realistic info concerning keeping within my money goals. I am improving my credit picture steadily with them and look forward to higher scores as time goes on.

1 year ago

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Marla C St Louis, MO

I love using Capital One because it not only offers credit cards, but it also has Capital One Shopping which finds discounts for you and adds them to your shopping list, which saves you money, and everybody loves to save money, right?

1 year ago

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David Adrian Morales Weslaco, TX

I have the QuickSilver and Walmart Cards. They are both good with introductory offers, and rewards. They give you statement credits and monthly cash back: 1.5% for QuickSilver and 2-5% for Walmart. No annual fees and easy approval. I use both of these on a weekly basis.

1 year ago Edited May 22, 2023