Name: American Express (Amex)
Rating: 4.5

star star star star star

ERVIN CLARK Maumelle, AR

Over 40yr member. Love the quality of support. Variety card options to fit ur needs. Would love to see annaul fees decrease. Would love for merchant charge to lessen

1 year ago

star star star star star_border

andrea stevens LA

The fact that you are restricted to what places accept this cards is a down fall. But I know the higher level cards have great offers which is why people stay with Amex. Just not for people with little to no credit

1 year ago

star star star star star

Elena Saint Augustine, FL

Love my American Express card. I've had it ever since college and never had a bad experience. Their website and app is easy to navigate and they have good incentives.

1 year ago Edited March 8, 2023

star star star star star

Alan Fenech Brighton, MI

American Express is a great company with Awesome customer service! They more than help whenever they can. go with American Express! You won't be sorry!!

1 year ago

star star star star_border star_border

angi bowerman Tipp City, OH

This is a good card to use if you spend a LOT of money, can easily pay off bills at the end of the month, and use the card that has the huge yearly fee. With the fee, you can earn good cash-back on grocery store purchases. If you do not spend a great deal, though, it is not worth investing in.

1 year ago

star star star star star_border

Alicia Rivero Dallas, TX

I got this credit card to earn points for delta. It has been a great card so far but I do wish American Express was accepted at more locations. I would use it to pay for so much more if more people accepted it.

1 year ago

star star star star star

Chuck Holley Scottsdale, AZ

I have been an AX card user for about 30 years. There has been over the years a descripency on some of the charges by seller, AX takes CARE OF THEIR CUSTOMERS

1 year ago

star star star star star_border

Henry Lebensbaum Andover, MA

excellent service and customer support. They overcharge their providers more than their competitors. This is one reason why some places refuse to carry them. I also detest their annual fee.

1 year ago

star star star star_border star_border

Shelton Germaine Rogers, AR

I have had my Amex account now for several years. I would place them in about the middle of the road. Their rates are not the greatest but also aren't the worst. I rarely use any of my CCs but this would be in my top 5 or so to use should the need arise.

1 year ago

star star star star star

Jepheth White Fairfield, CA

I love the different options of credit limits you’re able to get. Plus the fact that regardless of which card you get, you still get AMEX deals and quality service.

1 year ago

star star_border star_border star_border star_border

Joshua Richmond Lexington, KY

Great intro APR of 0% for new customers; but they are also one of the few credit card companies that once they start charging you interest, they make you pay that interest on top of your minimum payment. Which can confuse some people who are new to credit cards. Customer service was very rude as well when i asked about the minimum being so much they gave me attitude and asked if I read the agreement fully and that if I had read it properly then I would know about the interest being added to the minimum. Just overall the worst Credit card company Ive been with and I've had 2 capital one cards, a credit one card, and a discover card; all much better than AMEX

1 year ago

star star star star star_border

Charles Hughes Southport, NC

We don't use this product very much because of its higher interest rate even though we pay off monthly. However, we recently started using for the reward points for lodging and it's been a very positive experience.

1 year ago

star star star star_border star_border

Gary Wilkins

American Express is ok as long as things are going well — a major problem I had was customer representatives . Oftentimes I could barely understand them due to their accents ( outsourced) and some of there practices are shady . I once sent a 4000$ payment and they dropped my line of credit that amount - having never been late — I was livid

2 years ago

star star star star star_border

Wendy Shaw Queens, NY

Very reliable. 24-hour access. Online savings account. Also a variety of different ways to save !!! Via -credit cards, debit cards, prepaid cards, gift cards, and bank accounts. Very competitive rates too!!!!

2 years ago

star star star star star_border

Claudine Doyle CA

I really love my Delta American Express card. I earn great benefits from using it!! I think $95 yearly fee is super steep though. It’s the only card that requires and annual fee and that is a big con for me.

2 years ago

star star star star star_border

RCSmith Frankfort, KY

I have been a customer of American Express for years. My experiences with American Express have been good. I would like for their rewards program to add a cash back instead of just a credit. But a credit to account is good.

2 years ago

star star star star_border star_border

KG Lebanon, NJ

I have my blue card with AMEX and it has always been easy to use however whenever I need to use planet it never works and it’s difficult to get a promotion for a loan when you need it. Whenever I don’t need a loan it seems to be available which is a little inconvenient otherwise it’s a good card.

2 years ago

star star star star star

Carolina camacho

I love American Express! Through American Express, I get flying miles and I have been able to travel to so many new places! I save so much money with American Express

2 years ago

star star star star star_border

Cris Balmanno Riverton, UT

Rates are a bit high, and they're not accepted everywhere which becomes problematic and makes me need to carry a second card, but their customer service is great and I enjoy the perks.

2 years ago

star star star star_border star_border

Leonard Leo Potomac, MD

AMEX used to be synonymous for customer service and perks. However, these qualities have gone down over the years. Their Blue card is no annual fee with cashback at 3% for groceries. Email status is great. You have to monitor your rewards, because special incentives are not always posted.

2 years ago

star star star star star_border

Jun Chen Rockville, MD

I have a good experience to use American Express card. It is safe to use even in outside of USA and the transaction fees are low. I also have a good experience for its custom services.

3 years ago Edited September 14, 2021

star star star star star

Joannetta Jarman Secaucus, NJ

We have been using amex since the 70s and its our most used card still. They have great customer service and great policies on working with merchants and insuring items.

3 years ago

star star star star star

Eban Beltran Arlington, TX

We love our Delta SkyMiles card. For a couple of years it’s no longer been accepted at Costco, but that’s been the only real downside! This is my go-to credit card.

3 years ago

star star star star star_border

Jared Provo, UT

My limited experience with American Express has been good for the most part. I have the Delta credit card, and my only complaint so far is that the value of a SkyMile isn't as readily accessible as I would like.

3 years ago Edited September 14, 2021

star star star star star_border

Jennifer Ashby Lehi, UT

I have been pleased with my AMEX cards. I have been able to earn great rewards. The only downside is that you sometimes can’t use them everywhere. They have resolved any issues that I have had.

3 years ago

star star star star star

Jeff Blosil Kennewick, WA

In the short time I have had my card I was able to earn enough miles for a free trip! The customer service is also amazing and I don't spend hours trying to reach someone.

3 years ago

star star star star star

Michelle Pyne Hoschton, GA

We have had an American Express card for several years. Processing is always accurate, and they are always responsive to our questions and helpful when we express a need.

3 years ago

star star star star star

Melissa Providence, UT

Love the protection I have with using my American Express credit card. They have great to work with when purchases have gone wrong. Excellent customer service.

3 years ago

star star star star star

Julie Earl Magna, UT

Great credit card with great benefits. I have the Hilton Honors and have used this card to earn points towards travel. I have no complaints about my American Express card!

3 years ago

star star star star star

Ashlee Bair Los Angeles, CA

We love the customer service and rewards given by Amex! They are such a great credit card company to use. Don’t love annual fees but we usually steer clear of those cards.

3 years ago

star star star star_border star_border

Morgan whiting Los Angeles, CA

We had an American Express 15 years ago. We made payments every month. One month we completely paid it off and they cancelled the card with no reason. We were very confused and not happy. We have now had an American Express for a few years and are happy with our current experience. My only complaint now is that some places don't take Amex.

3 years ago

star star star star star

Nathan Broomfield, CO

I have been an AMEX customer for over three years and have always been overly impressed with their customer service and speed at which they are able to process my requests

3 years ago

star star star star star

Dayna Riverton, UT

I love my AMEX card and the rewards that it offers me as a small business owner. I am able to take my family on a free vacation every year because those rewards.

3 years ago

star star star star star

Shante Reeder Herriman, UT

I have had nothing but a great experience with American Express! They have very user friendly apps, great customer service, and are very easy to work with.

3 years ago

star star_border star_border star_border star_border

TommyT Flower Mound, TX

American Express is all about the vendor and not very customer (consumer) focus. We basically got scammed and called AMEX to cancel the card and switch. After they sent us the new card, AMEX still allowed the scammer to make charges to the NEW card!! what was the whole point of canceling the old card if you are going to allow them to continue charging the new card? I had to contact the attorney general to get the matter resolved. AMEX is all about letting merchants charge all sorts of fees and then go after the consumer no matter if its correct or not. After a quick search, I discover there was a big class-action lawsuit against American Express. PLUS this is the worst credit card to get as MOST merchants don't take it. Never again!

3 years ago

star star star star star_border

russbayles West Valley City, UT

Love my AmEx delta sky miles card. Have used it to fly free to several destinations. Wished the points to fly weren’t so high but beggars can’t be choosers. I’ll keep using mine as my go to card.

4 years ago

star star star star star

Linda Lender Orem, UT

I love my American Express card. They are partners with Delta airlines on the cars that I have. And I get free baggage service for me and all of my party when I travel .

4 years ago

star star star star star

David T Draper, UT

I had an Amex for my business. The rewards are great and I got some help from an employee of Amex on how to run my payroll through the credit card for even more perks.

4 years ago

star star star star star

RodrigoRamirez Austin, TX

Opened up a card with them during a $0 transfer balance promotion. I've done so with other credit card companies as well, but appreciated the simpleness of Amex overall.

4 years ago

star star star star star

Michelle Schow Saratoga Springs, UT

I like American Express because they have some good incentive programs when signing up for the card. It is a little bit more difficult to use the card internationally.

4 years ago

star star star star star_border

chris Francom Houston, TX

I have the delta card through American Express. I’ve been happy overall with no issues or problems except the occasional merchant that either doesn’t take Amex or charges an additional fee to use it.

4 years ago

star star star star star_border

Kaydence Bonino Riverton, UT

We are big fans of American express. The customer service has always been so good. The only thing I hate is that we have to wait until the end of the year to get our cash back rewards.

4 years ago

star star star star star

Eric Smith Riverton, UT

I love my Amex card and enjoy lots of perks from using the card. I have spoken to the customer service department a few times and they have always been courteous and helpful

4 years ago

star star star star_border star_border

Jon Scoresby Saratoga Springs, UT

The card is good. the interest seems to be bit higher than other credit cares but as long as you don't forget to pay before the end of the month it's good. I have simple card and get a few points with every purchase. It adds up over time and eventually turns into a $25 gift card.

4 years ago

star star star star star_border

Jami Howell Farmington, UT

Rates have fluctuated but have been pretty steady. I use it a lot and having the sky miles on it has been great. They've been really easy to work with when my card is compromised or for any fraud activity.

4 years ago

star star star star star_border

Madison Scott Pleasant Grove, UT

I love American Express. Their benefits elevate the human experience. Their customer service is helpful. The annual cost is painful to pay but worth the expense to feel safe and secure with your money.

4 years ago

star star star star star_border

Rylie Crandall Draper, UT

I would recommend American Express because their customer service is exceptional. I’ve always been helped immediately when there is a problem or issue. I also love using sky miles from American express

4 years ago

star star star star_border star_border

Jennifer Ogden, UT

I had an American Express card for quite some time. I actually really liked the card and benefits but the yearly fees began to just be too much compared to my other 2 cards. I would recommend Amex to anyone who doesn't necessarily care about the annual fee.

4 years ago

star star star star_border star_border

Nathan Hill Pleasant Grove, UT

I have always liked the perks with this card, but find them to be a little more expensive and a lot harder to use because not everyone accepts them. I still use this card and like it for the sky miles and the companion ticket.

5 years ago

star star star star_border star_border

Lindsey B Orem, UT

Overpriced annual fees for a card with no added benefits. When I was looking for a card that offered great rewards I thought I had it with AMEX, it turns out that wasn't the case. The whole time I had the card I was underwhelmed. I would look into another card before signing up with AMEX.

5 years ago