American Express (Amex) Logo

American Express (Amex)

star star star star star_half
540 User Reviews

9.3

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star

Justin Riggs Salt Lake City, UT

We use a company account. Great service, great rewards for use in travel, gift cards and much much more!

1 year ago

check_circle

Review Source

star star star star star

Camille Lynnwood, WA

Never have had a problem with Amex. They are user friendly and send out regular statements in your email.

1 year ago

check_circle

Review Source

star star star star star_border

Joanie Jeon Potomac, MD

I have been using this card for more then 10 years and there are many reward programs and benefit due to the possession of American Express card!

1 year ago

check_circle

Review Source

star star star star star

Lacey Horne Eagle Mountain, UT

Love the rewards that are offered through this company and that more companies are taking it. So worth it!

1 year ago

check_circle

Review Source

star star star star star

[email protected] Midvale, UT

American Express had excellent customer service once you can get to them. They have always been very helpful.

1 year ago

check_circle

Review Source

star star star star star

terryjamison Ellisville, MS

Great service and promotions for there card holders !! And the customer service is always helpful on the phone

1 year ago

check_circle

Review Source

star star star star star

Brittney Miskin Riverton, UT

Amex has great customer service and their credit card perks are the best of all the credit card companies.

1 year ago

check_circle

Review Source

star star star star star

Don Boren American Fork, UT

The customer service when I call for help is good. It took them longer than other cards to go to the more secure chip.

2 years ago

check_circle

Review Source

star star star star star

Ashlyn Cann Alpine, UT

I love American Express. Their customer service is amazing and I have always been very impressed with them.

2 years ago

check_circle

Review Source

star star star star star

Kimberly Jackson Derby, KS

Great customer service and straightforward apple app. Can’t beat the perks that come with many of their credit cards.

2 years ago

check_circle

Review Source

star star star_border star_border star_border

Dean Ogden, UT

The annual fee is just to much to make it worth while. I enjoyed the miles I got as the benefit but it probably didn't offset the cost of the fee. The customer service was good but I just didn't think it was worth keeping.

2 years ago

star star star star star

Allison Driggs Salt Lake City, UT

I love my American Express card. Totally convenient and service is incredible. Love American Express.

2 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Tim Berrett American Fork, UT

I cancelled all my AMEX cards after some bad experiences. This company has poor customer service, increases interest rates often, and changes card perks without communicating. I was particularly disappointed in their Delta/Amex partnership and the frequent changes they made to those perks with no notification. Use anyone but AMEX.

2 years ago

check_circle

Review Source

star star star star_border star_border

Cristiana Orem, UT

It took a long time to American Express accept my husband and I as a customer even thou we having good credit score. We only have the card because of Costco.

2 years ago

check_circle

Review Source

star star star star star

Laurie Willis Lehi, UT

Easy to use website & app. Makes things easy to track & make quick payments. Great customer service.

2 years ago

check_circle

Review Source

star star star star star

Denna Collier Lehi, UT

Great customer service and easy use of sky miles. Interest rate is too high compared to other cards

2 years ago

check_circle

Review Source

star star star star star_border

Cori Jacobsen Ollerton Alpine, UT

Why does AMEX charge a yearly service fee? I have multiple cards and only pay a fee with AMEX. They seem to have higher rates as well.

2 years ago

check_circle

Review Source

star star star star star_border

TyGuy Sandy, UT

I've used AMEX for all by company purchases and have had no complaints. I think they have better perks than my regular cash back Visa card.

2 years ago

check_circle

Review Source

star star star star star_border

Steve schramm Salem, UT

Good online account management capabilities. Good cash earning options with the card I have. Heavy penalties if payment is a day late.

3 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Celia Waipahu, HI

DONT GET THIS CARD. We applied for it and regret it. We just paid it off and no longer use it. Cant close the account because it counts against us with our credit so we'll just keep it close until we are desperate and need to use it.

3 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Tualagi Saint George, UT

down fall is not a lot of places accept American Express. It is not a card i like to spend often . i had to cut it up because of the rude service i got when i called them due to charges i saw on my bill from a state i have never visited.

3 years ago

check_circle

Review Source

star star star star_border star_border

Robin Orem, UT

i had to cut up this card and glad i did! Fees and interest rate is ridiculous. Customer service is awful. glad i don't have to deal with them anymore.

3 years ago

check_circle

Review Source

star star star_border star_border star_border

Ron Durfey Pleasant Grove, UT

Have been a customer for over 10 years. Their services are good but the only reason I continue to use them is for the mileage I get on my Delta account. Otherwise, they'd be gone.

3 years ago

check_circle

Review Source

star star star star_border star_border

NT Pleasant Grove, UT

interest rate is very high. i was sad when Costco stopped accepting American Express because that was the only reason i started using American Express was for that reason.

3 years ago

check_circle

Review Source

star star star star star_border

Dave Brinton

I have enjoyed the benefits that come from using and American Express card. I enjoy the extra warranties, and no questions asked customer service.

3 years ago

star star star star star_border

Tanner Hales Pleasant Grove, UT

Benefits are awesome. So long as you are a good customer and pay your bill, customer service is pretty good. Especially great for businesses.

3 years ago

check_circle

Review Source

star star star star star_border

Amy Singleton Gilbert, AZ

Fabulous customer service but not accepted a lot of places. Had our card for 20 plus years I just wish we could use it everywhere

3 years ago

star star star star star_border

Diana Melnyk

I am not currently using an Amex card, but did for years when it was accepted in Canada by Costco. I felt is was a good card with great perks.

3 years ago

check_circle

Review Source

star star star star star

H Moore Lehi, UT

We use the American Express Delta Skymiles, and we love the program. Almost all of our airfare is free.

3 years ago

star star star star star

Amanda Sherwood, OR

I used their Credit card through Costco when they were partner with them... Easy app to use. Great reward program.

3 years ago

check_circle

Review Source

star star star star star_border

wineera elkington Salt Lake City, UT

Great perks! I’m glad I signed up through delta.

3 months ago

check_circle

Review Source

star star star star_border star_border

Nell Damascus, MD

It was not great. We have not been satisfied with their customer service. I do not recommend Amex.

7 months ago

star star star star star_border

Lola Reightle

availability every where very helpul if cant make payment on time. they will work with you.

1 year ago

star star star star star

Emanuel Odums Marietta, GA

They are quick to response to any question or situation that you may have

1 year ago

star star star star star

Lisa Rowlett, TX

great! - able to replace my card in a timely manner. love the bonus points

1 year ago

star star star star_border star_border

Tony

do not use amex when purchasing in foriegn currencies, the fee over exchange rate is literally usury

1 year ago

star star star star star

Wendy

Great customer service, always friendly, very responsive in all departments.

1 year ago

star star star star star

Michael Joseph connell

Good company, low minimum. Easy to apply and secure card, easy to use.

1 year ago

star star star star star

Ed

Good support, website easy to use and good reward points program

1 year ago

star star star star star

Michael Thomas

My card was compromised and they took care of everything seamlessly

1 year ago

star star star star star

Kathyjoy

Great rewards and low apr rates. I have never had any problems with AmEx

1 year ago

star star star star star

Paul

Outstanding customer service, great card benefits and travel benefits

1 year ago

star star star star star_border

Debbie Serjeant

Very easy to use and the rewards you get with it, I would definitely recommend this card

1 year ago

star star star star star_border

Sandy Walter for Rosalind Walter

Good but expensive and many times they assit when something goes wrong but it is never easy!

1 year ago

star star star star star

Mike Tierney

Fantastic customer service. Easy credit when needed. Attractive card.

1 year ago

star star star star star

David Czerniawski

always backs their customers in disputes. widely accepted

1 year ago

star star star star star

Micki Wiersma

Perfect customer service in all instances including hacked accounts

1 year ago

star star star star star_border

Sade Makinde

Excellent rate and fantastic customer service . I will recommend American Express anytime

1 year ago

star star star star star

M Schwartz

Love the points, basically I travel free just for changing my payment method

1 year ago

star star star star_border star_border

Tiffany Barney Salt Lake City, UT

Great card, but I prefer a card that will reimburse me for travel. I will keep my am ex though for emergencies.

1 year ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information