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American Express (Amex)

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548 User Reviews

9.3

Overall Score

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Jacob Ball West Jordan, UT

Never had any problems with Amex they are always prompt on taking care of claims when I need them

2 years ago

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Nicole Garrett Lehi, UT

I enjoy the Delta rewards Amex. The bonus miles are a great bonus. Customer service has been great when needed.

2 years ago

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Katie Kearney Vienna, VA

I like my Amex card, the only downside is that there are still so many places that will not accept Amex cards which can be so frustrating!

2 years ago

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Kim Miller Lindon, UT

A great company you can always trust. We also love and use the travel benefits.

3 years ago

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Jr Orem, UT

worse credit card company i have dealt with. they are so rude. not helpful at all. they charge you a high interest fee. do not report on time payments to credit bureau. i am so happy i get rid of this card.

3 years ago

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Shane Rodney Mesa, AZ

Love ability to earn rewards by daily purchases. Pay it off every month to avoid charges.

3 years ago

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A Craw Draper, UT

The best customer service! I am so grateful for Amex. They solved an important fraud issue for me.

3 years ago

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Amelia Gibson South Jordan, UT

I like this company, they are really easy to use. And they resolve disputes quickly.

3 years ago

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Alaina Gull Falmouth, ME

I’ve been a customer for years. We love the rewards program. It’s so easy and hassle free.

3 years ago

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BingBong Davenport, FL

Premium experience, great rewards, great service.

2 months ago

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Harold Johnson

They offer a plan it payment option to handle large bills.

1 year ago

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Fr.+ Richard Donohoe

Good they are attentive and help me when needed.

1 year ago

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Jim ODay

Great service. Always someone there to help if needed.

1 year ago

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Charoletta Ransom

Absolute professionalism and excellent customer service

1 year ago

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Douglas Sheboygan, WI

They send you a report at the end of the year. Very insiteful

2 years ago

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Charles Alexander

I had been their customer since 1999, they provided excellent service, but have not looked out for my interests when I was scammed

2 years ago

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Mohamed

Reliability, outlet all over the world and customer servicd

3 years ago

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SERGIO LOPEZ

Service value on perks points ease of view of charges

3 years ago

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Willa Cypress, TX

It forces me to buy only what I can pay for.

3 years ago

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Joe

Reliable, slower payoff! Great auto program!

3 years ago

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Kathy Marsala Central City, KY

the amount of credit is helping in times of need.

3 years ago

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Antonio Viana San Diego, CA

The best card there is.....fraud protection is the best

3 years ago

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Sharon Watkins Columbus, OH

Ease of use, protection from theft, rewards

3 years ago

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Sherry Wootton Ogden, UT

The skymiles and many places accept the card.

3 years ago

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John Nelson Ridley Park, PA

Secure. Have stopped fraudulent activity numerous times.

3 years ago

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Pat Muma Hilton Head Island, SC

Never ever a hassle if something is disputed

3 years ago

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Steve Ambrose Denver, CO

It is perfect in all areas except acceptance, so I have to carry another card

3 years ago

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Nancy Moore San Antonio, TX

Easy to use - get rewards - pay it off each month

3 years ago

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Nancye Rahn Bristol, TN

They have always been easy to work with and provide insurance on my travels.

3 years ago

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Ray Leven Philadelphia, PA

People friendly operators Reasonable. Good rewards

3 years ago

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DENIS GONZALEZ Alfred, ME

Because it has very low credit limits, despite the good credit record I have. It's hardly accepted anywhere in my country.

4 years ago

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David Orem, UT

Really the reason it's a 3 is because I got zero benefits from using the card - really zero.

4 years ago

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LIZ MUSCH

Good services, clear communication, extra coverage when traveling

4 years ago

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Edmond

Limited acceptance of the card. Amex is not accepted as much as Visa or Mastercard

4 years ago

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Paula Detroit, MI

I love earning flying miles. It is easy to use.

4 years ago

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Deanna

Always helpful when I talk to them regarding my account

4 years ago

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Robert Goodyear, AZ

Excellent fraud protection, and cash back

4 years ago

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GREGORY San Antonio, TX

HASSEL FREE EASY TO DEAL WITH AND VERY HELPFUL

4 years ago

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Augusta Lynn Eaglin-Porter Cape Coral, FL

Their machine did not give me $40 I tried to get from bank machine. They subtracted from my money and been trying to get it fixed.

4 years ago

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Torshia Woods Greenwood, MS

They provide excellent customer service.

4 years ago

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Anonymous Delray Beach, FL

Has your back if something goes wrong on a purchase.

4 years ago

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Bill Youngson Rockville Centre, NY

Uncomplicated & headache free transactions

4 years ago

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Gabrialle Martin Irving, TX

Good interest rate, great customer service.

4 years ago

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franklin gurney

great card company...easy to use and they really care about you!!

4 years ago

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Nell Damascus, MD

It was not great. We have not been satisfied with their customer service. I do not recommend Amex.

8 months ago

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Nicole Richman Pearland, TX

Most of their cards are pricey, and don't really pay for themselves unless you're a really big spender.

1 year ago

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Sharon Battula Aurora, CO

The only downfall is that there are still places that don't accept Amex, which can be inconvenient.

1 year ago

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Martha Gourley Pleasant Grove, UT

American Express has good benefits for their card. They just raised their rates and it is too expensive for me.

1 year ago

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Nicholas Cloward Salt Lake City, UT

Didn’t like the online pay service they offered. It seemed hard to stay on top of payments and I got behind very easily. Not much of a fan.

1 year ago

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Danielle Powell Long Beach, MS

The annual fee I was approved made this not appealing. Cash back to pay your fee is not a deal when you can get cash back with other cards

1 year ago