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5.4

Overall Score

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Tracy Womack Cedar City, UT

I have been a customer of Verizon since the 1980's. Their customer service has been the BEST that we have ever encountered. They are willing to listen when a product has an issue. They quickly help us resolve the matter.

5 years ago

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Breanne Stanko Logan, UT

Verizon has amazing coverage. I never dropped calls and my service and data was always great. Very expensive but worth it if you have the money. I really wish we didn’t have to switch to T-Mobile.

5 years ago

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Rachel Ellsworth Gilbert, AZ

I have used Verizon for as long as I can remember and I love it! My only complaint is that the international phone plan offered through Verizon is quite expensive and doesn’t offer very much. That makes it difficult for me because I love to travel. However, if I am in the US then Verizon is wonderful in every way!

5 years ago

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T

Great customer service! Costs a little more than some other providers but they compensate for the difference with the customer service. Anytime I have had a concern they have helped make it right.

5 years ago

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matthew Logan, UT

i love verizon i get more service then the other carriers like at work ill have service but other people won't cause they have at&t or Tmobile and when i go in to get help with something there are very helpful and get the job done

5 years ago

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Taylor Baldwin Wellsville, UT

Verizon has my phone provider since I got my very first phone. I’ve never had any problems with the service and always have had great LTE service. Love the the unlimited data and it works super fast.

5 years ago

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Alicia Roddin Sandy, UT

Verizon is trustworthy and has good reception in most areas. Their app makes it easy to understand how much your bill is for each service and how much data you have left for the month.

5 years ago

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Jimmy Monroe Provo, UT

Verizon is great! Once everything is setup, everything is super straightforward. The app is extremely intuitive and switching things up couldn't be easier. There are discounts for working for universities, the coverage is great, and the regular deals are awesome.

5 years ago

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Kimberly LeBaron Delta, UT

Verizon has been my cell provider for years, and I am pretty happy with them. The family plan is very affordable, I never have problems with bad service unless I’m in a super rural area, and it’s easy to move around phones, plans and change to a international plan when traveling. Customer service has always been great for me too.

5 years ago

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JaCee Leamington, UT

I used to have T-Mobile. I never had service. I had limited data and it was annoying when I couldn’t use my phone! After switching to Verizon I ALWAYS HAVE SERVICE! And unlimited data is AMAZING!!!

5 years ago

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Amanda Farmington, NY

I’ve been a customer of other carriers and they might have better prices but you’re paying for what you get. I switched back to Verizon and the coverage while I travel is amazing.

5 years ago

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Alyssa skinner Gilbert, AZ

Ive been with Verizon for 3 years and loved the service I have gotten! I started out with sprint and constantly had problems with service so I changed to Verizon’s and haven’t had any problems in 3 year! Wouldn’t use anyone else!

5 years ago

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kerry perez Orem, UT

I've been a verizon member for the past 6 yrs, very happy with them thus far. Service is better than other's, customer service is always a good experience both at stores and online. The app is very useful, I use it all the time to manage my minutes and usage for my kids also.

5 years ago

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Karrie Ogden, UT

We have had Verizon for a while and overall we are satisfied but think it could still be better. Our coverage isn't great but the price is low enough to deal with some bad coverage spots. I don't have really anything bad to say about them.

5 years ago

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Ashley Pleasant Grove, UT

I was a Verizon customer while living in TX. There was clear connections every time. I moved to a smaller town in Utah and had some connection problems so I switched. Besides that, I really enjoyed Verizon and the customer service was very friendly and helpful. I could easily email my questions and get responses back pretty quick.

5 years ago

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Scott Lyle Gilbert, AZ

Verizon rocks, always people in store ready to help you out. They make things a simple and easy process and always let you know of the best deals. Trustworthy company and great phone service.

5 years ago

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Allison Driggs Salt Lake City, UT

I have been a customer of Verizon for as long as I can remember. It’s a great company and perhaps my only complaint would be that sometimes there is a long wait time for service. But the service is always excellent once you get there. Love Verizon.

5 years ago

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Abby Driggs Provo, UT

Kind of expensive but incredible service. I use T-mobile currently but my parents use Verizon. I feel like I’m constantly asking them if I can use their phone because they always seem to have service no matter where we go.

5 years ago

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Kilee De Oliveira Provo, UT

This is the best mobile network. I have used Verizon for over 10 years now and I am always beyond impressed. The service is incredibly fast and I almost never have a problem with internet connection.

5 years ago

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Mickie Johnson Ogden, UT

I have had Verizon for the last few years. Their service is great and it doesn't cost as much as the last service I had. I never have dropped calls or been in an area that I can't get my calls out.

5 years ago

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J.C. Pleasant Grove, UT

We've been with Verizon since the 90's, when phones looked like big walkie talkies. We have been impressed with their products, service and willingness to provide us with what our needs are for the each family member.

5 years ago

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JAKE American Fork, UT

I have used Verizon for cell service for a very long time. I do feel like on the bill there are a bunch of random charges that are difficult to decipher. Sometimes I feel like I dont even know what I am being charged for because it can be confusing. Service wise I do feel like the network is good. We rarely drop calls.

5 years ago

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Dave Ros Pleasant Grove, UT

I have been with Verizon since 2001 and lived in two states. The reception for cell service is great. i have never had a problem with dropped calls. I like the family plan that includes my kids phones. Customer service has been great at resolving billing issues which rarely happen (once a year or so I have a billing issue).

5 years ago

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Erika American Fork, UT

We have used verizon as a cell phone carrier for a long time. The coverage has been good in most areas. Customer service is fairly quick to respond and are usually very helpful when we call. The bill can be kind of confusing to read. It can be hard to understand all the extra charges and fees.

5 years ago

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Amber McEntire Orem, UT

Best service and signal strength all around. I'm a real estate agent and need service in rural areas as well as city center and they work the best everywhere. I've tried all the carriers and they are the most consistent

5 years ago

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Cici Paskett South Jordan, UT

I’ve used Verizon for years now and haven’t come across any major issues with the actual product (phones, cellular data, etc). However I’m not impressed with the salesman and customer service, do your research to be sure not to get ripped off by unnecessary extra fees.

5 years ago

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Micah Bradshaw Salem, UT

Love Verizon! Great coverage and helpful representatives. We have been with Verizon forever. My husband just switched because of work contracts....not happy with his new provider. Miss him having Verizon!

5 years ago

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janalee sanders Valley Center, CA

we looked into Verizon when we were changing cell providers because we know others who use them and have had a good experience. for the services we needed they just couldn't come quite as low as one of the other companies we looked into so that's the only reason we didn't go with them.

5 years ago

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nathan brewer Lehi, UT

I reciently switched to Verizon because of the company I work for. I have nothing bad to say. We have great service and never drop calls. If one thing could be improved it would be that we don't have very good reception at our house and we live in the city. Seems like if you live in a major city you should always have a strong signal.

5 years ago

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Shayla Hankins Lehi, UT

Verizon has been my phone service provider for all my life and I have not once thought about switching. They has fast nation wide service and fast customer service. I get 4g when no one else does.

5 years ago

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Katie Marz Orem, UT

I will never stop singing the praises of Verizon. Many think it's too expensive but I definitely think it is worth getting. I always have service where a lot of other providers don't.

5 years ago

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Matthew Carbaugh Herndon, VA

Had Verizon for about 6 years under a family plan. The cell reception was top notch and rarely had problems with not getting a signal. However this came at a price and which is why our family ender up switching providers to AT&T.

5 years ago

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Shauna Craig Pleasant Grove, UT

There is not a better cellphone provider than Verizon for getting reception wherever you travel. When we traveled to rural places in Utah and the other people on my team had other providers, I was often the only one with reception.

5 years ago

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Jami Schmieding Mesa, AZ

I have had Verizon for 10 years and I wouldnt go to any other company. I always have fast speed internet and service. When other people dont have service they ask to borrow my phone because mine always has it. I win :)

5 years ago

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Justin Alpine, UT

Verizon never gave me trouble when I was using them, it was just very expensive, so if you can afford it, I would recommend them. They have amazing service everywhere, with great plan options.

5 years ago

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Rachel Spielberger Mesa, AZ

Overall a nice cell phone company. Whenever I have had issues they were generally resolved quickly. I have had some issues with payment, but in general I have had very few issues.

6 years ago

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Cruise Myers Gilbert, AZ

I have always been pleased with Verizon. The family plan was very fair and worked for my family though the switch to unlimited was too much. Verizon by far provided the best coverage.

6 years ago

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Samuel Welch Gilbert, AZ

I have used the same Verizon plan on the same cheap Verizon plan for for 7 years. It works well, I have service in many areas in the country. It is a very dependable company as well as affordable.

6 years ago

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josharmatage Alpine, UT

I would definitely recommend Verizon to anyone over any other provider. They have great LTE, but the only problem I've had was with costumer service, I was trying to look at plans, and I was doing a live chat with them and it wasn't making much sense.

6 years ago

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Mary West Jordan, UT

Verizon is hands down the best service. It's more expensive than other services but in the long run it's worth it to have unbeatable service. Customer service has always taken good care of us.

6 years ago

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Kenadee Harward American Fork, UT

They have good service everywhere. I like having service pretty much everywhere I go. They also have good benefits when you spend lots of money or when you have a certain amount of people on the plan.

6 years ago

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Bill mangum Lindon, UT

Coverage is a little better than others. Cost is higher than most. There customer service in the phone is mixed good and bad. In store service is a little more consistent. Billing problems are impossible to fix and still hattling an over charge when leaving the service.

6 years ago

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Amber Saratoga Springs, UT

We have had verizon for15 years. It has worked really well for us. The coverage is a little spotty in Idaho which we visit often so that’s a downfall. But overall we have had a good experience with it.

6 years ago

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Haley Evers Lehi, UT

I use Verizon. it’s definitely changed how I see stuff. It works really good. The only part I don’t like is the payment and that’s the worst part of it. If you don’t like paying a lit I still believe it’s worth it but it’s still a lot of money.

6 years ago

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PolyanaL Salt Lake City, UT

My husband have verizon and his employer pays for it. I am always jealous when he gets network everywhere and I dont(I have Tmobile). I dont recall him never having network problem.

6 years ago

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Tori Miller Draper, UT

Verizon has excellent coverage and customer service. They will do what they need to do to keep your business and compete with other cell phone companies. The stores are easy to find and there is always one near to you.

6 years ago

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James Larson Pleasant Grove, UT

I have been with Verizon for years and years. The thing which keeps me with them is their wide range of service. You can go to even very remote areas and still have some bars. If I ever left, though, it would be because of how expensive they are getting. But I haven't left yet, so hopefully they stay competitive.

6 years ago

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wanda Saint George, UT

great monthly payment, updates when i have upgrade available, customer service is wonderful and helpful. my payments are on auto pay which i really like. they help you when you have to set up a payment plan.

6 years ago

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Kim Miller Lindon, UT

We have had our business phones with Verizon for as long as the company has been Verizon. We love their service and the way they are always helping us change and update our plan as needed.

6 years ago

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Lisa West Jordan, UT

I have been with Verizon for several years for my Cell phones. I love the coverage they have. I can go almost anywhere in the mountains and still have coverage. I would highly recommend their service.

6 years ago