Name: T-Mobile
Rating: 2.0

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Annette Wray Mesa, AZ

Overall it is fine. Service is ok friendly service

6 years ago

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Paul Blalock Danbury, TX

Ok, but can't get service in some areas.

6 years ago

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BMason

good overall, service not great by my home

6 years ago

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Justin specter

Good customer service they need better service in Las Vegas.

6 years ago

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Susan Baker

Good but they lied about what they would pay when I switched

6 years ago

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Glenn College Station, TX

Terrible. Lower rates. Hire customer service reps that can respond to questions without reading from a script.

6 years ago

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Pamela Foard

Great support staff, very knowledgeable.

6 years ago

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Anonymous

Very good about getting the correct phone for my needs.

6 years ago

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Karen Louisville, KY

No contracts, employees are very helpful

6 years ago

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Beatriz Irving, TX

I like that they lowered our payments. Thank you

7 years ago

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Karen

More upgrade options, more cellphones to choose from.

7 years ago

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Lynda Daluz Madison, WI

Cheap but.they have ruined my account serval times by over paying themselves

7 years ago

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Charity Curtis

My service gets dropped frequently but the price isn't bad.

7 years ago

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SS

good service and good int'l plans and they offer free datA

7 years ago

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Ron

Works great, but does not reset tether monthly.

7 years ago

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Jean Gelbaugh

High bills, after specifically asking for a lower rate plan.

7 years ago

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Russell Parker

Price is Great, Service it Okay. However Never received the rebate

7 years ago

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jay reeves Yukon, OK

Prices are high and their mobile app is a joke. Constantly down for maintenance.

7 years ago

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Austin Adair Jarrell, TX

Customer friendly, and reliable service in most areas.

7 years ago

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Darren Cardwell Riverton, UT

Because of their Service, Price and T-Mobile Tuesdays

7 years ago

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James P. Moriarty

They promised a smooth transition. Not. Signal drops a LOT,

7 years ago

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Jaime A Portillo Huntington Beach, CA

To pricey for your money the cellphones are to expensive

7 years ago

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Rob Archacki

Great customer care, but coverage has thin spots.

7 years ago

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Natasha Salt Lake City, UT

Customer service is hit or miss. The signal is great, but the prices are awful.

7 years ago

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Chris Wootton Ogden, UT

The company provides a service for a reasonable price and is easy to work with providing a good product.

7 years ago Edited September 14, 2021

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Evan Rasmussen Sandy, UT

Terrible coverage on the road but if you don't travel you'll be ok

8 years ago

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Ralph E Shong Walley Worcester, MA

very good not a problem yet

10 years ago

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Luis Cisneros Costa Mesa, CA

es bueno

10 years ago

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Sandra Kojic Jacksonville, FL

Service works everywhere except where you live. I can barely get reception in my own apartment.

3 years ago

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Miriam

Very good company serve by wonderful staff

4 years ago

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Iraida Alicea Marietta, GA

Service is fine. Customer service is not good, they are always messing up your account.

4 years ago

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Darlene Chaplin Philadelphia, PA

It's a great company an always available

4 years ago

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Tammy Snyder Aurora, CO

wide range of service, fair pricing, cusotomer for 15+ years

4 years ago

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William Mullin Lake Oswego, OR

Excellent service, well priced and reliable.

4 years ago

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Juanita Morrison Columbus, OH

I’ve been a long time customer of T-Mobile. I’ve recently noticed an increase in dropped calls.

4 years ago

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Maru Gallegos Calexico, CA

Expensive and lack of red in certain places where supposed it had to be covered.

4 years ago

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Sarah Elizabeth Crawley Houston, TX

Never loose service and very good customer

4 years ago

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Gabby Everett, MA

Very responsive but sometimes take some time to resolve issues.

4 years ago

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Jonwws11 Atlanta, GA

Very efficient and helpful with anything I’ve needed!

4 years ago

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Zachary Bergling Apopka, FL

Customer service is great, the service is slower than expected

4 years ago

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Chuck Franklinton, LA

Great service every time I visit store definitely recommend

4 years ago

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Kristin Taylor League City, TX

Had T-Mobile for nearly ten years. They seem to value new customers and disregard the loyal

5 years ago

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Vikram S Edison, NJ

Had there services for 12 years. pricing is cheap. but their coverage not always good.

5 years ago

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Michael Lait Enterprise, AL

This company is hard to deal with we switched to Verizon because their service was terrible

5 years ago

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noahemm White Plains, NY

Terrible service, they need to upgrade it and figure it out. They target young kids which probably dont know whats going on but the service sucks

5 years ago

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osnapitzgeena Houston, TX

The LTE data from T-Mobile has been a bit slow for me, although this may depend upon many factors.

5 years ago

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Josh Harold Dallas, TX

I had to use T-Mobile for a while and the connection was always spotty and it didn’t have great coverage.

5 years ago

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Lydia Falatea Riverton, UT

Though my Bill was always pleasing, my service was not. I lost more calls than I ever received on T Mobile.

5 years ago

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Mykahla Nelson Managua, MN

I did not like T- Mobile I thought it would be inexpensive! It was pretty pricey and did not get service in a ton of areas!

5 years ago Edited September 14, 2021

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Megan Johnston West Jordan, UT

I hated that my calls kept dropping and we weren't able to even use our phone in our own home. We had to switch.

5 years ago