Name: T-Mobile
Rating: 2.1

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Iraida Alicea Marietta, GA

Service is fine. Customer service is not good, they are always messing up your account.

3 years ago

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Darlene Chaplin Philadelphia, PA

It's a great company an always available

3 years ago

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Tammy Snyder Aurora, CO

wide range of service, fair pricing, cusotomer for 15+ years

3 years ago

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William Mullin Lake Oswego, OR

Excellent service, well priced and reliable.

3 years ago

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Juanita Morrison Columbus, OH

I’ve been a long time customer of T-Mobile. I’ve recently noticed an increase in dropped calls.

3 years ago

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Maru Gallegos Calexico, CA

Expensive and lack of red in certain places where supposed it had to be covered.

3 years ago

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Sarah Elizabeth Crawley Houston, TX

Never loose service and very good customer

3 years ago

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Gabby Everett, MA

Very responsive but sometimes take some time to resolve issues.

3 years ago

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Jonwws11 Atlanta, GA

Very efficient and helpful with anything I’ve needed!

3 years ago

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Zachary Bergling Apopka, FL

Customer service is great, the service is slower than expected

3 years ago

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Chuck Franklinton, LA

Great service every time I visit store definitely recommend

3 years ago

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Kristin Taylor League City, TX

Had T-Mobile for nearly ten years. They seem to value new customers and disregard the loyal

4 years ago

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Vikram S Edison, NJ

Had there services for 12 years. pricing is cheap. but their coverage not always good.

4 years ago

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Michael Lait Enterprise, AL

This company is hard to deal with we switched to Verizon because their service was terrible

4 years ago

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noahemm White Plains, NY

Terrible service, they need to upgrade it and figure it out. They target young kids which probably dont know whats going on but the service sucks

4 years ago

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osnapitzgeena Houston, TX

The LTE data from T-Mobile has been a bit slow for me, although this may depend upon many factors.

4 years ago

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Josh Harold Dallas, TX

I had to use T-Mobile for a while and the connection was always spotty and it didn’t have great coverage.

4 years ago

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Lydia Falatea Riverton, UT

Though my Bill was always pleasing, my service was not. I lost more calls than I ever received on T Mobile.

4 years ago

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Mykahla Nelson Managua, MN

I did not like T- Mobile I thought it would be inexpensive! It was pretty pricey and did not get service in a ton of areas!

4 years ago Edited September 14, 2021

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Megan Johnston West Jordan, UT

I hated that my calls kept dropping and we weren't able to even use our phone in our own home. We had to switch.

4 years ago

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Kayle Wilds Eagle Mountain, UT

I get awful service and drop calls frequently. The store clerks are always friendly but doesn't override the terrible phone service.

4 years ago

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Katie evans Long Beach, MS

Good prices and good plans wit good coverage with the latest phones at great Prices

4 years ago

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Allie Powell Long Beach, MS

I just recently joined t-mobile and I have not had the best service. The people are very nice and hardworking.

4 years ago

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Kiayana Clunis Tallahassee, FL

I love the T-Mobile Tuesdays feature, but they need better service. My phone barely works at times.

4 years ago

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Sarah Russie Clearfield, UT

Average coverage and pricing. Fairly nice customer service. You get what you pay for.

4 years ago

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Elisa Vakapuna Salt Lake City, UT

I was with T-Mobile for years and I have to say there has been good and bad service.

5 years ago

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Amanda Lehi, UT

I like working with T-Mobile. They are friendly and I usually have service. Thanks

5 years ago

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Lauren Alpine, UT

t-mobile loses service in a lot of places where other services dont, except at school

5 years ago

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Alyssa Scott Mesa, AZ

I do not have very good service on my cell phone with t mobile. Low prices but also low quality cell phone service.

5 years ago

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cami harward American Fork, UT

I like t mobile service. The customer service was helpful and the cell service was great

6 years ago

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Shanna South Jordan, UT

T mobile is getting better and better coverage. We use it for our son.

6 years ago

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Trina Ward

We had T-mobile for a number of years. The phone service didn't work in the area we lived in.

6 years ago

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Haidyn Houtz South Jordan, UT

I loved having my phone at T-Mobile! The service is always good.

6 years ago

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Sandra Jensen American Fork, UT

Alays very helpful ith problems I might have.

6 years ago

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Amy Singleton Gilbert, AZ

Has spotty coverage. They have good rates but couldn't get reception in our own house. Had to change plans

6 years ago

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Chase Rohner Gilbert, AZ

I have had T-Mobile for about two years, and it is a reliable phone service.

6 years ago

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Schon Smithfield, UT

The service in my area wasn’t very good. It was cheaper but not as great as the bigger companies like Verizon.

6 years ago

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Michael Ogden, UT

Always seemed to work great. Data was aight

6 years ago

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Matt Christensen Greeley, CO

Tried to cancel after 15 days. Customer service pretended not to hear me to force me to call back .

1 year ago

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Peter Doyle Miami, FL

Terrible Terrible Terrible service. They talk about 5G. How about mastering the local phone call.

1 year ago

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William Grouzis

Don't buy 50.00 screen protector! Every 2 weeks, peeling off. 4 times now! No refund! Frustrating!

1 year ago

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JON “David” BAUDER Easton, PA

Tried to get two shipping orders, but the guy causes a problem at the T-Mobile store

1 year ago

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Kay Thomas Allentown, PA

Reasonable price. Shorty service in a lot of areas. Stupid return policy

1 year ago

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James Mathews Rocky Point, NC

Customer service great but there coverage area not so good

2 years ago

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Andrew Tilden Kansas City, MO

Executive reached out and issue is now resolved.

2 years ago Edited May 24, 2022

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Kierra Kennedy Tallahassee, FL

T- mobile is a bas service they can do better with their connections.

2 years ago

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Tony Webster Lansing, MI

They do not offer 5g on prepaid plans. This is not "5g for all" as they claim! Unacceptable!

3 years ago

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Gregory Strahl Osawatomie, KS

Dropped calls no coverage in most areas. 5 g is a joke. Can't even call others on same plan.

3 years ago

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Jeremy Ewa Beach, HI

Signal is terrible but dealing with customer service is good.

4 years ago

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Theresa

Here in wesley Chapel FL T-Mobile is very poor.My calls is always dropping.

4 years ago