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5.2

Overall Score

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ernest Clovis, NM

phone number was hacked. by the time they got my number back to they had hacked my outlook and yahoo email accounts

2 years ago

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Dale Reed Oklahoma City, OK

I get keep getting over seas people. this service sucks I will never use T Mobile again beware Beware They suck

2 years ago

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Nova Starr Miami, FL

Taking money from your bank account without permission when you already paid for it... No respect for the customer

2 years ago

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kenneth hamby Waynesboro, PA

TALKING TO T-MOBILE AGAIN ABOT MY PHONE GOING TO EMEMERGENCY CALLS ONLY AND THE PHONE DISCONNECTING CALLS

2 years ago Edited November 12, 2021

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Dusty Bornefeld Lansing, MI

A cup and a piece of string sends better texts than my phone with T-Mobile. Worst. Service. Ever. Thanks.

3 years ago

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Kurt Lucas Olney, MD

T-Mobil has spotty service and was very frustrating to have service with.

3 years ago

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James potter

Too expensive for 2 phones and for the number of years I have been a customer

4 years ago

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Matthew Brink

They have the best customer service through and through but terrible coverage!!

4 years ago

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Jake Sulkowski Parrish, FL

Excellent customer service and great first responder discount, but horrible phone service

4 years ago

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Joseph Anthony White Plains, NY

Good service and connectivity but pricing is still too high

4 years ago

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Brett

They are good for the price they charge.

4 years ago

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Susan Kathryn Lorain, OH

I like them. Their pricing is great for 55+

4 years ago

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Sue Vesci

Great customer service - marginal coverage

4 years ago

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chuck

Fairly priced services with decent service area.

4 years ago

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Ebony SW

Customer service is better than the quality of the phone service

4 years ago

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Shivani D

It's an amazing customer friendly company

4 years ago

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Christina King Pass Christian, MS

Service is spotty and inconsistent for the price. I canceled and moved on to a different company.

4 years ago

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Fahed A

Good company and growing on a fast peace

5 years ago

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Jake San Antonio, TX

Their service is decent. Wish signal was stronger.

5 years ago

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TruthTelling Minneapolis, MN

It's been reliable & the customer service is very good.

5 years ago

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Annette Wray Mesa, AZ

Overall it is fine. Service is ok friendly service

5 years ago

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Paul Blalock Danbury, TX

Ok, but can't get service in some areas.

5 years ago

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BMason

good overall, service not great by my home

5 years ago

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Justin specter

Good customer service they need better service in Las Vegas.

5 years ago

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Susan Baker

Good but they lied about what they would pay when I switched

5 years ago

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Glenn College Station, TX

Terrible. Lower rates. Hire customer service reps that can respond to questions without reading from a script.

5 years ago

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Pamela Foard

Great support staff, very knowledgeable.

5 years ago

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Anonymous

Very good about getting the correct phone for my needs.

5 years ago

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Karen Louisville, KY

No contracts, employees are very helpful

5 years ago

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Beatriz Irving, TX

I like that they lowered our payments. Thank you

6 years ago

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Karen

More upgrade options, more cellphones to choose from.

6 years ago

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Lynda Daluz Madison, WI

Cheap but.they have ruined my account serval times by over paying themselves

6 years ago

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Charity Curtis

My service gets dropped frequently but the price isn't bad.

6 years ago

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SS

good service and good int'l plans and they offer free datA

6 years ago

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Ron

Works great, but does not reset tether monthly.

6 years ago

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Jean Gelbaugh

High bills, after specifically asking for a lower rate plan.

6 years ago

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Russell Parker

Price is Great, Service it Okay. However Never received the rebate

6 years ago

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jay reeves Yukon, OK

Prices are high and their mobile app is a joke. Constantly down for maintenance.

6 years ago

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Austin Adair Jarrell, TX

Customer friendly, and reliable service in most areas.

6 years ago

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Darren Cardwell Riverton, UT

Because of their Service, Price and T-Mobile Tuesdays

6 years ago

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James P. Moriarty

They promised a smooth transition. Not. Signal drops a LOT,

6 years ago

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Jaime A Portillo Huntington Beach, CA

To pricey for your money the cellphones are to expensive

6 years ago

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Rob Archacki

Great customer care, but coverage has thin spots.

6 years ago

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Natasha Salt Lake City, UT

Customer service is hit or miss. The signal is great, but the prices are awful.

6 years ago

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Chris Wootton Ogden, UT

The company provides a service for a reasonable price and is easy to work with providing a good product.

6 years ago Edited September 14, 2021

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Evan Rasmussen Sandy, UT

Terrible coverage on the road but if you don't travel you'll be ok

6 years ago

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Ralph E Shong Walley Worcester, MA

very good not a problem yet

9 years ago

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Luis Cisneros Costa Mesa, CA

es bueno

9 years ago

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Sandra Kojic Jacksonville, FL

Service works everywhere except where you live. I can barely get reception in my own apartment.

2 years ago

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Miriam

Very good company serve by wonderful staff

3 years ago