Name: T-Mobile
Rating: 2.1

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Mef209 Leesburg, VA

I like my T mobile account. I sometimes see charges for things I haven’t ordered.

4 years ago

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shellie Independence, MO

In store customer service was great. Billing is usually accurate. We think the actual service is lacking.

4 years ago

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Kyla San Jose, CA

we had a family plan here, they charged us for Netflix without knowing. But recommend for phones plan. Valuable

4 years ago

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April C. Claxton, GA

It’s an OKAY company, with a few kinks to work out... The military discount really pulled me in!

4 years ago

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Marianouro1 Katy, TX

Good attention. Very easy to work with. Nice and logical internet base platform. Good work

4 years ago

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Seth Boudoin Long Beach, MS

Old phone plan. Prices were too high for me but it was still a generally good phone plan with talk and text.

4 years ago

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beks13 Orem, UT

I had T-mobile almost all my life. The service is spotty. But the customer service is good.

4 years ago

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AGenes Eagle Mountain, UT

Great deals and always low prices. Decent company. However the cell phone coverage area isn’t the best.

4 years ago

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Valentino Chanel South Jordan, UT

I had T-Mobile as a college student. It was good service and affordable. Never had any issues.

4 years ago

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GS95ER Baytown, TX

Excellent signal in most places. Speeds are fast and reliable with slightly-pricey rates.

4 years ago

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Makayla Manus Gulfport, MS

T-Mobile's service is great. They have amazing prices and I enjoyed my experience with them.

4 years ago

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Justin_mansell27 Artesia, NM

Mediocre service not to bad for the price, decent phones in pre paid and good service plans.

4 years ago

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Eriel Joyner Tallahassee, FL

Used to have them. Their service is iffy. Sometimes it runs slow, sometime’s there’s no service at all.

4 years ago

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Windy Payton New Orleans, LA

Okay company just sometimes have trouble with service in certain areas of the city like stores for one

4 years ago

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Roberson Salt Lake City, UT

As phone and internet providers go, T-Mobile is one of the more trust worthy and reliable companies.

4 years ago

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Summer Morris (Logan) Riverton, UT

Great local service but not great outside specific local areas. Makes it difficult to communicate in more rural areas

4 years ago

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Lauren Kennesaw, GA

Service is decent, but international data is a great addition to t-mobile. Love it for this reason

5 years ago

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Parker Medford Pleasant Grove, UT

T-Mobile is a great phone service. They are really reliable and the customers at the stores are amazing, and very nice.

5 years ago Edited September 14, 2021

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Emma Roseville, CA

Doesn’t get service many places that other carriers do. Has some benefits that are good like T-Mobile Tuesday’s.

5 years ago

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MICHELLE Mesa, AZ

I have been a customer for a few about 10 years. Happy so far, good value for the price.

5 years ago

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JR Suguturaga Orem, UT

Provides competitive pricing but the cellular service was spotty and some times unreliable.

5 years ago Edited September 14, 2021

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Jonas De Olveira American Fork, UT

If my company wasn't paying for my cell phone I would not be using t-mobile. My service is inconsistent and unreliable.

5 years ago

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Cindy Bailey Lehi, UT

Best prices I have found but their coverage is not as good. It is limited in some areas.

5 years ago

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hanna Gilbert, AZ

I have had recent trouble with this provider. I travel many places and i usually don't have service in mountains.

5 years ago

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Mitch Krull Pleasant Grove, UT

Good service, great customer service. I like them a lot. Better value than the other companies.

6 years ago

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Sharon Tomlinson Lindon, UT

Less expensive but the coverage is also less reliable than A T and T. Good for people who never leave home.

6 years ago

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Jocelyn E Lehi, UT

Love the family plans they are a great price. Coverage is not consistent where I live!

6 years ago

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Jennifer Greenwood Draper, UT

The service is good and the price is good but it’s hard to get reception if I’m not in a public area.

6 years ago Edited September 14, 2021

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Isaac Greenwood Riverton, UT

Couldn’t find a better price for the service that you get it’s awesome!

6 years ago

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Anne Radcliffe Pleasant Grove, UT

we switched over 2 years ago. we pay about the same, but we get so much more!

6 years ago

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Jr Orem, UT

unhappy with my service. i was so relieved when my contract was over. over charges on my bill and no one could explain why. too many dropped calls, service was horrible.

6 years ago

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Tilda Saint George, UT

Been with them over 12 years, customer service has always been great, BUT service hasn’t. I’ll get no service or my call drops all the time.

6 years ago Edited September 14, 2021

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Taylor Vance Salt Lake City, UT

T-Mobile Tuesdays! Free Stuff. I have never had a problem with reception.

6 years ago

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Troy Siren Gilbert, AZ

Inexpensive monthly rates and a great product. Pleasantly surprised how good the coverage is.

6 years ago Edited September 14, 2021

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michelle l pierce Gilbert, AZ

When I had T-Mobil it was very expensive, But they have chaged their plan to be more affordable

6 years ago

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Bella Houtz South Jordan, UT

T-mobile is a great cell phone provider! It gives you great service when you are on vacation.

6 years ago

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Bella Houtz South Jordan, UT

T-mobile is a great cell phone provider and is great for service when you are on vacation.

6 years ago

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Erin Rhoton Veguita, NM

My husband had T-Mobile and he had some nice perks but the service wasn't great.

6 years ago

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Michael Adair

Constantly throttles my internet around a week before my monthly payments.

7 months ago

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gaddisa jirata San Diego, CA

The worst customer service and overpriced. Disrespectful customer service

8 months ago

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Marco Forbes St. Petersburg, FL

I’m a military veteran. I asked for a one day extension. So I’m looking for another carrier as of today.

1 year ago

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Brian Mckinney Birmingham, AL

what a crap service, hidden fees, no actual customer service at off hours, VERY Dissatisfied with the entire process.

1 year ago

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Bob Sharp Chicago, IL

There are places that I don't get good service so I have to move around

1 year ago

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LaToya Swain Bryan, TX

I love their affordable plans, reliable, and fast service.

1 year ago

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Monique Snow Sterling, CT

Used for a short time. I usually had horrible reception had to switch companies

2 years ago

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JULINE CADESCA FL

Tmobile the most unprofessional, worse customer service!!!! Please don’t buy service from them. 😠

2 years ago

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What Not Wilmington, DE

DO NOT TRUST T-MOBILE. DO NOT BUY A PHONE AT 1/2 PRICE. THEY WILL CHARGE YOU FULL PRICE. THEY ARE RIP OFFS!

2 years ago

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Liana Simon Austin, TX

Phone service is great even in the valley in southern Texas

2 years ago

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Montana Lola Kent, WA

Lots of tech issues w/new phs, no compensation for all the time spent, not satisfied

2 years ago

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Joseph Ericka Miami, FL

T-mobile is suck. They over charge me for restoration fee on top of my monthly payment plus taxes. Not nice

2 years ago