Name: T-Mobile
Rating: 2.0

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Hany Aziz Mount Joy, PA

Awesome

10 years ago

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Bianca Tallahassee, FL

I love T-mobile's fast service and the discount on gas every tuesday!

3 years ago

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Charles Lavery Hickory, NC

Poor signal and customer care service. I always felt I was being over charged for poor service each month. That's why I now have consumer services phone service.

4 years ago

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Buck Nashville, TN

Sales person help me set up phones and service that fit our needs.

4 years ago

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JW Hoffman, NJ

Company services are could improve better merging with sprint takes a long time to get customer services

4 years ago

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MNO O Lawrenceville, GA

I’m not sure how T-Mobile is now but they seemed to have the worst coverage and terrible overage charges so I never went back.

4 years ago

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Shalonda Kelly Columbia, SC

Reception spotty at times but overall I've experienced nothing but great customer service.

4 years ago

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Anthony Pelchat Atlanta, GA

Been a customer for years. Great service and support. Pricing is fine, but could be better.

4 years ago

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Tymmekia Miller Birmingham, AL

Good phone service. I wish it was more affordable for families. But overall they offer some pretty good perks

4 years ago

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Marie Harnishfeger Morristown, TN

Great customer service on the phone and in store. Honest and trustworthy.

4 years ago

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Jan Thomas Dallas, TX

We have always had excellent Customer Service from T-Mobile.

4 years ago

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Evelyn Jackson Seattle, WA

I've been with them for years and they are very very professional

4 years ago

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DANNY COUVSON Fairfield, CA

Very good company to have wireless customer service is great

4 years ago

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Pazzo Miami Plant City, FL

T-mobile is not bad. Good value for the money. Signal is good but spotty. Customer service is ok.

4 years ago

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Cody Castillo Tucson, AZ

best part about the company is the price is really good, however the signal can be a bit spotty in some places

4 years ago

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Suze Hunt-henderson Las Vegas, NV

T-mobile offers a great product, with great value for new phones.

4 years ago

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Orlando Fields Vincentown, NJ

Just transfered from sprint due to merger, so far excellent service, and quality customer service

4 years ago

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anupam sumessur Lorton, VA

5G all the way. Covers whole DMV area. No more losing connection

4 years ago

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Brandon Deck Santa Clara, CA

Coverage wasn’t as good as my last cell phone company but there 5G is very impressive.

4 years ago

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Gordicookie Orlando, FL

Worse company I have ever been part of. Sprint is in the worse hand ever. They don’t treat old customers with the respect and consideration that they should.

4 years ago

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SA Summit, NJ

Bought a family plan for my kids and have not had any issues. The overall service is great.

4 years ago

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Elizabeth Elizondo San Antonio, TX

Sometimes I have problems with the network but other then that I’m good sometimes employees can be rude

4 years ago

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Gema Gurrola Orem, UT

I was with Sprint and change to T-Mobile after they bought Sprint. They are responsive and helpful

4 years ago

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Ambar Houston, TX

It used to be really bad but they have improve in every aspect, service is now better

4 years ago

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Kat Saint George, UT

Good company . Doesn’t have the same reach as other companies. Price is reasonable.

4 years ago

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Trophi Wildt Evansville, IN

I hate that it says unlimited data but when you reach a certain point it goes so slooooow

5 years ago

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Katie Scranton Rochester, NY

I like the service! It was way faster than boost mobile. The price is a little high but not too bad

5 years ago

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Alberto Rivera San Antonio, TX

I switch to t-mobile because I thought that the price was going to be more affordable i was wrong

5 years ago

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Mina Trevis San Fernando, CA

Dropped called a lot in my area. Customer service is pretty good. But sales department are deceiving and not accurate.

5 years ago

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alfreda Stone Mountain, GA

customer service is good. I've been with this company for quite some time and I've had no problems

5 years ago

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Xhemile Ndreaj ,

Internet is so slow. There are area's where it doesn't connect at al. Their App is always " work in progress", so you always have to login through the website.

5 years ago

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boscoe16 Ladson, SC

Good prices and good service. Have had mostly good experiences with this company.

5 years ago

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Mef209 Leesburg, VA

I like my T mobile account. I sometimes see charges for things I haven’t ordered.

5 years ago

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shellie Independence, MO

In store customer service was great. Billing is usually accurate. We think the actual service is lacking.

5 years ago

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Kyla San Jose, CA

we had a family plan here, they charged us for Netflix without knowing. But recommend for phones plan. Valuable

5 years ago

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April C. Claxton, GA

It’s an OKAY company, with a few kinks to work out... The military discount really pulled me in!

5 years ago

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Marianouro1 Katy, TX

Good attention. Very easy to work with. Nice and logical internet base platform. Good work

5 years ago

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Seth Boudoin Long Beach, MS

Old phone plan. Prices were too high for me but it was still a generally good phone plan with talk and text.

5 years ago

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beks13 Orem, UT

I had T-mobile almost all my life. The service is spotty. But the customer service is good.

5 years ago

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AGenes Eagle Mountain, UT

Great deals and always low prices. Decent company. However the cell phone coverage area isn’t the best.

5 years ago

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Valentino Chanel South Jordan, UT

I had T-Mobile as a college student. It was good service and affordable. Never had any issues.

5 years ago

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GS95ER Baytown, TX

Excellent signal in most places. Speeds are fast and reliable with slightly-pricey rates.

5 years ago

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Makayla Manus Gulfport, MS

T-Mobile's service is great. They have amazing prices and I enjoyed my experience with them.

5 years ago

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Justin_mansell27 Artesia, NM

Mediocre service not to bad for the price, decent phones in pre paid and good service plans.

5 years ago

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Eriel Joyner Tallahassee, FL

Used to have them. Their service is iffy. Sometimes it runs slow, sometime’s there’s no service at all.

5 years ago

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Windy Payton New Orleans, LA

Okay company just sometimes have trouble with service in certain areas of the city like stores for one

5 years ago

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Roberson Salt Lake City, UT

As phone and internet providers go, T-Mobile is one of the more trust worthy and reliable companies.

5 years ago

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Summer Morris (Logan) Riverton, UT

Great local service but not great outside specific local areas. Makes it difficult to communicate in more rural areas

6 years ago

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Lauren Kennesaw, GA

Service is decent, but international data is a great addition to t-mobile. Love it for this reason

6 years ago

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Parker Medford Pleasant Grove, UT

T-Mobile is a great phone service. They are really reliable and the customers at the stores are amazing, and very nice.

6 years ago Edited September 14, 2021