Name: T-Mobile
Rating: 2.0

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Cassie Albuquerque, NM

Great service, great value, love having free netflix and getting a great deal on my iPhone

5 years ago

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Cody mills Lehi, UT

I was with T-Mobile for years and they were really competitive prices and never had issues with them.

5 years ago

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Darius Williams Alexandria, VA

Definitely a great service for the cost. Maybe not the best overall reception but for the price a steal

5 years ago

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Mia Hernandez Tempe, AZ

one of the worst cell phone providers i would never recommend service drops you pay more for what you get in the end might as well go with cricket you'd pay less for honestly a better service

5 years ago

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Shane Alpine, UT

T-Mobile has great service and great LTE most everywhere. They also have great customer service!

5 years ago

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Brooke Jones Gilbert, AZ

I am on a family plan and for some reason have very spotty service in places that everyone else has four bars. Not sure why

6 years ago

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Mali Orem, UT

i had a lot of issues with T-Mobile. Anywhere from billing issues, rude customer service, transferred to different departments to solve an issue with a product, to getting hung up on to too many dropped calls.

6 years ago

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Dave Brinton

I have not had good luck with T Mobile coverage. Customer service seems to always promise new towers, and better coverage, but fail to deliver.

6 years ago

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Tysen Rohner Gilbert, AZ

The service is not the best in the city but gives good coverage in non-populated places in case of emergency. Internet speed is adequate.

6 years ago

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Tom Pleasant Grove, UT

Good service in a number of locations. They have served me well and I would recommend them to anyone

6 years ago

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H Moore Lehi, UT

We've been with T-Mobile for many years, and the customer service has been wonderful.

6 years ago

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K Robison Layton, UT

They have a good family plan that makes a lot of lines worth it. Good prices and phones

6 years ago

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J V Orlando, FL

Poor customer service, deceptive marketing practices, very expensive compared to other providers, poor coverage with many "dead zones"

1 year ago

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Destiny Hernandez Las Vegas, NV

BAIT AND SWITCH In store quoted 180 we were charged 280. They have not amended this and it’s been 3 months already

1 year ago

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Brandy Anderson Memphis, TN

Phones r no good and cheap. I have went through 4 phones in 4 months and had to pay out $400 and I am a new customer. No help customer service sucks

1 year ago

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Dan Donovan Homestead, PA

Tmobile was good at one time, but now they were caught doing fraud on my account, and I haven't had service for over a month.

1 year ago

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Victor Washington, DC

Worst cell carrier. Customer service is horrible. When you try to leave them they make it hard and try everything they can to bill you for anything

1 year ago

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Dean Hess Chicago, IL

Connection is very consistent. Could use more local stores.

1 year ago

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Tony's Babygirl Staton MO

Has minimum coverage in my area but is a reasonable company with reasonable rates.

1 year ago

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M T Chicago, IL

This company was not great to work with. They charged me exorbitant late fees and the service/ reception was not good.

1 year ago

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Great service Milwaukee, WI

I haven’t had any problems with T-mobile and they are affordable.

2 years ago

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Sammy San Buenaventura Los Angeles, CA

They have good connection but hope they can gave a free phone.

2 years ago

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Christy McCright Omaha, NE

They Lie about their coverage! I drop calls everyday! Worst service I have ever used. They are cheaper, but there is a reason they are cheaper!

2 years ago

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mark christopher Oxford, ME

I dont like being lied to, and having to have my credit impacted by hard credit hits when my credit is perfect, and I can pre pay with a CC

2 years ago

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vilma brackeen Lee's Summit, MO

Horrível yesturday I go for get new phone they I can get 800of fiel minut later they can back and say I need ad one more line 😡

2 years ago

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Tracy Sayre South Charleston, WV

Worst service I have ever had. Drops call continuously. Text messages disappear as I'm typing them. Phone doesn't even ring. The issues.are endless

2 years ago

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Lisa Morgan Washington, DC

Worst customer service ever! They were good until they merged with Sprint and then everything changed. It’s awful to treat.

2 years ago

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Cricket Cricket

T-Mobile lies n lies over extends ur monthly bill.. They keep on adding adding extending ur loan on the new ph u purchased.

2 years ago

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Ly Marus Hallandale, FL

Very disappointed They do not listen to what you are asking them to do , in having different plans that suits you and your family

3 years ago

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K Rich Ponte Vedra Beach, FL

Very helpful and fair when there is a problem

3 years ago

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I don't want to share Orem, UT

T-Mobile has been overcharging me for over year, and won't do anything about it. Pretty much T-Mobile been stealing from me.

4 years ago

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Mary Henderson, NV

Excellent signal strength, helpful tech support.

4 years ago

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lilyan

i was told they had coverage at my daughters home when i got there, i couldnt get phone service with tmobile, i had to use their phone, verizon

4 years ago

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Steve

They are very customer centric and reliable

4 years ago

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R Carriere

I like their package offerings and the pricing.

4 years ago

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Rosita

Good customer service. Helpful. They need to improve their signal.

4 years ago

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russell protentis Lakeville, MA

answer right away unlimited text and data roaming overseas in global plan

4 years ago

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Page Powers Murfreesboro, TN

Outstanding customer service and so easy to navigate

4 years ago

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Robert Pfuetze Topeka, KS

Great price and good coverage in most areas.

4 years ago

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Rick Novak El Cajon, CA

Low cost, international coverage. Better coverage locally.

4 years ago

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Tracy Lancaster, TX

They are good there is no real discounted rates on phones or perks for loyal customers

4 years ago

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Candace Aloi Philadelphia, PA

This company is a great company. Reliable and affordable.

4 years ago

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Melissa Steinberg Las Vegas, NV

Great customer service. Upfront and honest.

4 years ago

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Ryan Los Angeles, CA

Great benefits - like free international roaming and free weekly benefits.

4 years ago

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Dave Fraser

Quite responsive and competitive, but frustrating coverage and speeds despite their marketing

4 years ago

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Zenobia Waipahu, HI

Good service customer relations is excellent

4 years ago

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Big T Caery Castle Rock, CO

It's a good company. Every time I have an issue They Resolve it fast

4 years ago

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Kaleisha H. Bellevue, WA

Awesome company that truly cares about its customers

4 years ago

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Thomas

I have been a customer for 20 more years.

4 years ago

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Michael Gallegos

I love my T-Mobile, great service, great rates

4 years ago