Name: T-Mobile
Rating: 2.1

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Cambraia

it is a good and reliable provider that I can access in different places

6 years ago

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Margaret

very flexible, always have customers intrest in mind.

6 years ago

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Phillip lujan-fowlie Rio Rancho, NM

They reeled me into adding another line if I wanted to upgrade my phone and now I'm stuck wit a bill that I can not afford.

6 years ago

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Mohamed Milton, PA

Great coverage and internet speed yet expensive subscription

6 years ago

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William Makepeace

Going on 4 years with them and has never dropped a call

6 years ago

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Bertha Garbrandt Jacksonville, NC

Cause service cuts out all the time. And they charge for things that you dont get.

6 years ago

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Jorge Stone Mountain, GA

Great service, competitive price and good network

6 years ago

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A Van Du Las Vegas, NV

They are great in customer service but the service sucks. No reception anywhere. Too expensive . 120 month for 2 lines!

6 years ago

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Marc F.

Good coverage, simple plans and nice options for phones

6 years ago

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Jose Perea

Great customer service, great phone replacement policies

6 years ago

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David Velzy

Reasonably good cell coverage. Customer service calls can be exasperating.

6 years ago

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Anonymous

They have excellent customer service but they don't work everywhere.

6 years ago

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Jeremy Benson

They are awesome. Always helpful and friendly .

6 years ago

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Tony Loda

excellent (quality, customer service, pricing), except rural coverage

6 years ago

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Neil Andrews

Excellent service, coverage and plan features

6 years ago

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Michael E Messing

I had been disconnected from service told lie after lie again again like today I was disconnected 2 time in same day, voicemail never worked

7 years ago Edited September 14, 2021

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Tamu Wallace Milwaukee, WI

Do you know that without MY consent, T mobile paid a bill with MY credit card for my cousin because we are on the same plan....... NOT OK!

9 years ago

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santiago maas Bell, CA

muy bueno y servcio excelente

9 years ago

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Hany Aziz Mount Joy, PA

Awesome

9 years ago

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Bianca Tallahassee, FL

I love T-mobile's fast service and the discount on gas every tuesday!

2 years ago

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Charles Lavery Hickory, NC

Poor signal and customer care service. I always felt I was being over charged for poor service each month. That's why I now have consumer services phone service.

2 years ago

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Buck Nashville, TN

Sales person help me set up phones and service that fit our needs.

3 years ago

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JW Hoffman, NJ

Company services are could improve better merging with sprint takes a long time to get customer services

3 years ago

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MNO O Lawrenceville, GA

I’m not sure how T-Mobile is now but they seemed to have the worst coverage and terrible overage charges so I never went back.

3 years ago

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Shalonda Kelly Columbia, SC

Reception spotty at times but overall I've experienced nothing but great customer service.

3 years ago

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Anthony Pelchat Atlanta, GA

Been a customer for years. Great service and support. Pricing is fine, but could be better.

3 years ago

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Tymmekia Miller Birmingham, AL

Good phone service. I wish it was more affordable for families. But overall they offer some pretty good perks

3 years ago

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Marie Harnishfeger Morristown, TN

Great customer service on the phone and in store. Honest and trustworthy.

3 years ago

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Jan Thomas Dallas, TX

We have always had excellent Customer Service from T-Mobile.

3 years ago

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Evelyn Jackson Seattle, WA

I've been with them for years and they are very very professional

3 years ago

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DANNY COUVSON Fairfield, CA

Very good company to have wireless customer service is great

3 years ago

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Pazzo Miami Plant City, FL

T-mobile is not bad. Good value for the money. Signal is good but spotty. Customer service is ok.

3 years ago

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Cody Castillo Tucson, AZ

best part about the company is the price is really good, however the signal can be a bit spotty in some places

3 years ago

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Suze Hunt-henderson Las Vegas, NV

T-mobile offers a great product, with great value for new phones.

3 years ago

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Orlando Fields Vincentown, NJ

Just transfered from sprint due to merger, so far excellent service, and quality customer service

3 years ago

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anupam sumessur Lorton, VA

5G all the way. Covers whole DMV area. No more losing connection

3 years ago

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Brandon Deck Santa Clara, CA

Coverage wasn’t as good as my last cell phone company but there 5G is very impressive.

3 years ago

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Gordicookie Orlando, FL

Worse company I have ever been part of. Sprint is in the worse hand ever. They don’t treat old customers with the respect and consideration that they should.

3 years ago

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SA Summit, NJ

Bought a family plan for my kids and have not had any issues. The overall service is great.

3 years ago

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Elizabeth Elizondo San Antonio, TX

Sometimes I have problems with the network but other then that I’m good sometimes employees can be rude

3 years ago

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Gema Gurrola Orem, UT

I was with Sprint and change to T-Mobile after they bought Sprint. They are responsive and helpful

3 years ago

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Ambar Houston, TX

It used to be really bad but they have improve in every aspect, service is now better

3 years ago

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Kat Saint George, UT

Good company . Doesn’t have the same reach as other companies. Price is reasonable.

3 years ago

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Trophi Wildt Evansville, IN

I hate that it says unlimited data but when you reach a certain point it goes so slooooow

3 years ago

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Katie Scranton Rochester, NY

I like the service! It was way faster than boost mobile. The price is a little high but not too bad

4 years ago

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Alberto Rivera San Antonio, TX

I switch to t-mobile because I thought that the price was going to be more affordable i was wrong

4 years ago

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Mina Trevis San Fernando, CA

Dropped called a lot in my area. Customer service is pretty good. But sales department are deceiving and not accurate.

4 years ago

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alfreda Stone Mountain, GA

customer service is good. I've been with this company for quite some time and I've had no problems

4 years ago

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Xhemile Ndreaj ,

Internet is so slow. There are area's where it doesn't connect at al. Their App is always " work in progress", so you always have to login through the website.

4 years ago

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boscoe16 Ladson, SC

Good prices and good service. Have had mostly good experiences with this company.

4 years ago