Name: T-Mobile
Rating: 1.6

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Cruz Jimenez San Antonio, TX

I switched to T mobile because their program was supposed to be cheaper with the same service as Verizon. Big Mistake! The phone wouldn't switch like I was "guaranteed". Went back to Verizon within 3 days.

5 years ago

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Pete Brown Mesa, AZ

Sales and customer service were very disappointing experiences to say the least. I’ll spare you the details but say that I haven’t had such a run around in over 20 years of being a mobile phone customer.

5 years ago

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Jolene Blackie Albuquerque, NM

Nice and great ads by consumers. Best activity since i started. T mobile is great services

5 years ago

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Franco Dagoy Henderson, NV

Excellent services. Reliable signal, very good customer support. Very good coverage.

5 years ago

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Melissa Hernandez ,

Customer service is great! Monthly pricing is affordable and overall cell service is good

5 years ago

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Chie Ogawa ,

Since t-moble merged w sprint. This has been the worse experience ever!!!!!!!! U can never get through to a live person or u sit on hold for ever. Even going into the store they are rude!!!!

5 years ago

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Victoria Fort Lauderdale, FL

Love my cell phone company been a great service and the customer service is Fabulous rated 100 plus

5 years ago

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Michele Marano Las Vegas, NV

Great service. Great pricing. Customer service is wonderful. I paid 3 tines more at art.

5 years ago

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Donna Lyons Tampa, FL

I love my T-Mobile phone professional good great speed on the internet overall a good quality

5 years ago

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William Elliott Keller, TX

This was four years ago. I signed up for service for five cell phones. The coverage was almost non-existent, so bad that I had to obtain service with another carrier. Bad experience.

5 years ago

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Ruby ,

I have had the worst experience with T-Mobile , I never get good connection anywhere so when I have an emergency I can never count on T-Mobile and their billing cycles are so confusing.

5 years ago

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Marilyn ,

TMobile/Sprint, service is good. They offer a 55+ plan which is reasonable. However, bee phone cost are high.

5 years ago

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Richard Salazar Albuquerque, NM

So far so good! Have no complaints at this time. Although all carriers are to expensive.

5 years ago

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Kate Dallas, TX

Plenty of hidden charges. I left them to go to Sprint and loved my experience with Sprint. Unfortunately, T-Mobile bought Sprint and I receive a message that my bill might change. Not a fan of T-Mobile

5 years ago

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Keshondra Shipp Leesburg, GA

They have great phone contracts, but it’s their overall service that puts them lower on the scale with other cell phone providers.

5 years ago

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Trina watson San Antonio, TX

Since they’ve merged with Sprint, the company provides awesome deals and services

5 years ago

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Mendy ,

T-mobile is my best choice I have made. Low monthly payment with a iPhone 11 no credit check.

5 years ago

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Stephanie ,

I’ve had T-Mobile in the past and was not too excited about their service I lost a lot of calls not sure if it’s still that way now.

5 years ago

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Kristiana Hamilton College Station, TX

Just purchased Sprint whom I have been with for over 20years. A wonderful transition experience !

5 years ago

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Art Houston, TX

Good service and the price is reasonable. Walk in easy to get phone fixed or adjusted with great customer service.

5 years ago

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Teresa Lugo ,

I've been a loyal customer over 10 years! Great customer service always. Highly recommended.

5 years ago

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M L ,

I have had them for years. great coverage and service. however recently their customer services is deficient

5 years ago

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ANDREW MCTIGUE Irvine, CA

Free Netflix with your subscription to T-Mobile. NOT I called to have Netflix added and I was told, Oh no there is an additional charge for that.

5 years ago

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MONICA CRUZ Albuquerque, NM

They have taken care of my family and I for over 10 years. My family plan is consistent.

5 years ago

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Mary Berglund Clearwater, FL

I have overall had a great experience except for some paper work glitches which hopefully will be worked out.

5 years ago

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Yvenante Damis ,

Good company customer service is great. Very professional no problem. Love them h

5 years ago

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Tyrone mcbryde Lakewood, OH

Since they merged with sprint the have very good with promotion customer service

5 years ago

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Bruce Shapiro ,

Have not had any negative issues once I began using T-mobile. No problems. No dropped calls.

5 years ago

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Kristen Denver, CO

Have been a customer with T-mobile for 7 years no complaints. Great service and pricing

5 years ago

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Tracey Pitre Hazelwood, MO

I have been with T-Mobile for years and I really love them whenever I have a problem they fix it.

5 years ago

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Peter Chvala Kennesaw, GA

All the reps that I have had encounters with were most helpful and knowledgeable.

5 years ago

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Mugatrao Indalkar Columbus, IN

Excellent service and product quality. I enjoyed using this company service and recommended !

5 years ago

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Ivars Loce Whiting, NJ

T-Mobil could do better, their signals are not that strong. Bell Telephone was the best, the current carbon copies just don't make the grade!

5 years ago

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Kevin Malone Washington, DC

Best service I could ask for. I have used other networks as well but this one takes the trophy.

5 years ago

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Sks1969 Carlisle, PA

Horrible service! They literally had to end our contract early for us because we had no service in our area and they had no plans to put up any new towers anytime soon.

5 years ago

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sylvia rendon San Antonio, TX

Good cell phone service , few dropped calls. Fees are reasonable Plus get Netflix free !

5 years ago

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Danny N. Cage Natchitoches, LA

Always there to help with whatever problems I might have, and always strive to satisfy my needs.

5 years ago

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Jan Clemence Surprise, AZ

We have been with T-Mobile for over 10 years and will stay for the great service..

5 years ago

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Emily Beaverton, OR

Phones were low quality unless you dropped a grand or more on the. Monthly cost was not awful but really high sign up prices if your credit is not top par. Service was awful.

5 years ago

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Alma Durand ,

They are good service I gave a telephone and it works great even in the mountains.

5 years ago

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Ccabral28 Puyallup, WA

T-Mobile service isn’t the greatest. I have had full service for the past week but nothing loads. Might be switching companies

5 years ago

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Michelle SM. Cedartown, GA

Calls interruption daily, no signal, static, echoes, even installing one of their devices in my internet to help with less interruption still did not work reliably. Customer Service is really great!

5 years ago

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maria Robinson Pasadena, TX

I have been with t-mobile for 13 yrs. They are a great company. They have great customer service.

5 years ago

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Noel Francisco West Covina, CA

I grandfathered the old rate so we have been paying 100 for 4 lines for the past 8 years

6 years ago

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Berenice Ramos Batavia, IL

9 years with t-mobile and always been helpful when I need it good connection all the time

6 years ago

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Anthony Norwood Stockbridge, GA

Been with them since college they're actually one company that doesn't change up.

6 years ago

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Rachel Charlotte, NC

T_ Mobile is good phone provider service . I have a good plan that s affordable!

6 years ago

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Rosa ,

I have always loved tmobile because it is very affordable and the plans are super reasonable.

6 years ago

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Argelean Dobles ,

I have their service for last 12 years. No big complaints. Would recommend their service.

6 years ago

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William coco Bellmawr, NJ

Been with them for about 7 years it was the best value for the money I pay 150 for 5 lines

6 years ago