Name: T-Mobile
Rating: 2.0

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Terra Stanko Hyrum, UT

Although the price is really reasonable, I feel like the coverage I have with T-mobile is terrible. I drop calls often, or my phone cuts out while I’m talking.

6 years ago

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Rylie Crandall Draper, UT

I like this company because of their international cell service phone plan options. I get great service anywhere I am-even if I’m out of town.

6 years ago

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Braden Stanko Smithfield, UT

Pretty good service and coverage. Sometimes it doesn't always work 100% but works enough for what I need. I get enough coverage where I live.

6 years ago

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Jacob Ball West Jordan, UT

TMobile has excellent service for a great price. I would recommend them over Verizon. Cost/Benefit analysis people

6 years ago

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Valerie Shull Gilbert, AZ

T-Mobile honestly low key blows. It is not reliable or trustworthy at all. Unless of course you're in Mexico or somewhere no other phone services work.

6 years ago

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Jayde Walker Provo, UT

T-mobile has been so helpful whenever we have concerns or questions. I always know I can get my questions answered quick.

6 years ago

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Taylor Walker Provo, UT

I currently have T-Mobile and I really like it. I occasionally have some difficulties with service but it's really is only every once in a while.

6 years ago

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Brooke Herbon Kaysville, UT

I used T-Mobile for a few years but ended up switching because of the customer service. Product overall is okay but nothing worth the pain of their customer support.

6 years ago

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Emily Walker Provo, UT

For the most part their service has been very pleasing. There are certain areas where service is spotty and that can be frustrating at times.

6 years ago

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Myles Cox Portland, OR

Consistent service and excellent customer service. T-mobile has better rates and signal than AT&T and Verizon, in my experience.

6 years ago

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Kathy Jo Jorgensen Orem, UT

While they have excellent customer service, online and in their stores, there are several areas in my own neighborhood where I have spotty coverage:(

6 years ago

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BRITTANY RENEE HUMPHREY Lehi, UT

T mobile is great. We love their service. We have been with them for 5 years and have no plans to change carriers

6 years ago

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Jobie Goodro Orem, UT

Used T-Mobile for years. Great customer service. Reasonable family plans. Didn’t have great service when I moved to San Antonio though.

7 years ago

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Rasmussen Pleasant Grove, UT

They are easy to talk to and work with a variety of phones, and all of my family is on this plan, but each one is individual. Great product.

7 years ago

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Bob Hiatt Pleasant Grove, UT

I had the worst experience with T-Mobile. We didn't have any service in our home. We even used the booster and that still didn't make it any better. Calling the service wasn't any better. I would call and get put on hold forever and then the call would drop when they would transfer me and I would get to start all over.

7 years ago

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Robin Orem, UT

horrible service, customer service and my bill was never consistant with the plan i signed up for. they mailed me the wrong phone i had to wait another week to get the correct phone.

7 years ago

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Derek Scoville Pleasant Grove, UT

I have been with T-mobile for over 10 years. Very reliable. Does have some issues with service outside of major populated areas. Price is great.

7 years ago

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Tualagi Saint George, UT

does not take any responsibility for there poor service they provide customers. customer service doesn't either. For the amount we paid monthly was not worth the service we received. Too many dropped calls, we had warranty on our phone and it was a manufacture issue, they refused to solve the problem. Worse service!

7 years ago

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Preston Fowler Pleasant Grove, UT

T-Mobile's customer care is very helpful, and theyre always on time to be there when you have a problem.

7 years ago

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NT Pleasant Grove, UT

Hated it! alot of dropped calls, customer service very rude. Billing was a joke. Always had problems/extra charges on my bill monthly and it was a repeated thing for months. Once i wanted to cancel my service and i was hung up on .

7 years ago

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Spencer Millett Lindon, UT

I enjoy being with T-mobile, for the price you pay it is definitely worth it. Service can be somewhat spotty at times, but in any normal area it is good enough.

7 years ago

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Spencer Hodgson Salt Lake City, UT

They're cell service was never a problem. Whenever I went into the store they were always kind and helped me out the best they could.

7 years ago

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Joshua Allen Queen Creek, AZ

Have used for many years. Dropped calls in certain areas in the mountains of Arizona, but coverage in our city is good.

7 years ago

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L. Fowler Pleasant Grove, UT

Been with them for years. They provide service for what you pay for. Sometimes customers service is a little slow, but you get what you pay for.

7 years ago

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Marianne Clements

Great pricing and service. Have been with them for many years now.

9 months ago

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Jennifer Costa

Not happy with the service near my house. But overall not bad anywhere outside of my town.

1 year ago

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Wanda Hayes

T MOBILE TRIED TO CHARGE ME FOR A BILL I HAD PAID FOR . THEN 2 DAYS LATER THEY TURNED OFF MY PHONE SAYING I OWED RECONNECTING FEES AND CHARGES!! WHICH WAS NOT TRUE

1 year ago

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megum povsha Bozeman, MT

They have amazing data plans that come with awesome extras and amazing prices for their devices.

1 year ago

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Jim Marnell Philadelphia, PA

Can't reach customer 'care'. Tried twice with callback option and didn't receive call. Tried hanging on of about an hour. Never picked up. Really bad.

1 year ago

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Aaron Anderson

Seamless connectivity, outstanding service. Highly recommended!

2 years ago Edited November 20, 2023

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Stephanie Faenza Tempe, AZ

Recently switched to them. So far my service has been good and the price is good

2 years ago Edited August 29, 2023

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Nini New York, NY

It affordable cellphone service that I’ve been using for years

2 years ago

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Lorrinda Jordan Boston, MA

Not at all happy. We were told our phones were free. When we went to leave we were told we had to pay off our phones. We were never told they were a couple hundred dollars.

2 years ago

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Albert Morales

Seriously don't even consider this service. Never had so many dropped calls in my life... I thought this was a thing of the past but nope, not with T-mobile...

2 years ago

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Fayez (Alex) Iskandar Staten Island, NY

T-Mobile is the worst company ever. I cancel my account three months ago and they still charging me every months. And the Customer Service are the worst

2 years ago

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Sweep

Unreliable internet we have to drive 1.5 hrs every week to 10days because they need router to be restarted ………useless pita

2 years ago

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A Flores Deming, NM

Good service but some areas not available, friendly service some areas need fixing

2 years ago

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Tandi Contreras Arnold, MO

I hate T-mobile. The phones service is slow and glitchy. I hate having to hang up and call again because it breaks up the call. Poor service.

2 years ago

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Dan Kansas City, KS

I have a Google A6 which supposedly has T-Mobile 5G coverage, and sitting in the Walmart parking lot in Lawrence, Kansas and my service is terrible.

2 years ago

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Wahab Alansari Riverside, CA

Horrible to no reception in my area (Citrus Heights of Riverside). No ETA on when this will get fixed. It is imposdible to carry on a phone convesation: too choppy!

3 years ago

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Tiffany Robinson Richmond, VA

They're price's for phone plans are good,they really works with you

3 years ago

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AJ A Rosenberg, TX

I had nothing but one issue after another both with the service and their customer service which I thought was supposed to be good but it definatly is not.

3 years ago

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Michelle Streif Bennington, NE

I have repeatedly asked them to stop texting me and they will not stop. Why would you ever do business with a company that continues to harass people?

3 years ago

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Joshua Solano

The worst customer service I have ever experienced. Just hope you never have to speak to their team. Awful experience. Multiple hours to solve simple records requests.

3 years ago

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A. Wang Glendale, CA

Don't use their service, it's time consuming and horrible unless you have plenty time to wait and not worry about how they bill you. It may take forever.

4 years ago

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Phil Maconi Freehold, NJ

5 Months of horrible service at a rate of $500.00+ per month. 20 years with Sprint, no real issues. 5 Months with T Mobile, and I'm going to ATT. They truly suck.

4 years ago Edited November 30, 2021

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Tricknotic Hartford, CT

I keep getting charged a bill every month even though I already cancled and switched carriers... Everytime I call they tell me I still have sprint and then hang up on me

4 years ago

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Shaznae Tallahassee, FL

good, when it was time for me to get a new phone. it took longer than usual but it’s fine

5 years ago

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chris beck Susanville, CA

the so called service stops working all the time now, biggest pile of crap I have had to not use right now its out again NOT GOOD FOR MCARTHUR CALIF. out right sucks

5 years ago

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Yolanda Briganti Riverton, UT

The price is good. I don't have service everywhere but I have service in most places.

5 years ago