Name: T-Mobile
Rating: 2.0

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Stephanie Faenza Tempe, AZ

Recently switched to them. So far my service has been good and the price is good

1 year ago Edited August 29, 2023

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Nini New York, NY

It affordable cellphone service that I’ve been using for years

1 year ago

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Lorrinda Jordan Boston, MA

Not at all happy. We were told our phones were free. When we went to leave we were told we had to pay off our phones. We were never told they were a couple hundred dollars.

1 year ago

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Albert Morales

Seriously don't even consider this service. Never had so many dropped calls in my life... I thought this was a thing of the past but nope, not with T-mobile...

1 year ago

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Fayez (Alex) Iskandar Staten Island, NY

T-Mobile is the worst company ever. I cancel my account three months ago and they still charging me every months. And the Customer Service are the worst

1 year ago

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Sweep

Unreliable internet we have to drive 1.5 hrs every week to 10days because they need router to be restarted ………useless pita

1 year ago

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A Flores Deming, NM

Good service but some areas not available, friendly service some areas need fixing

1 year ago

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Tandi Contreras Arnold, MO

I hate T-mobile. The phones service is slow and glitchy. I hate having to hang up and call again because it breaks up the call. Poor service.

1 year ago

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Dan Kansas City, KS

I have a Google A6 which supposedly has T-Mobile 5G coverage, and sitting in the Walmart parking lot in Lawrence, Kansas and my service is terrible.

1 year ago

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Wahab Alansari Riverside, CA

Horrible to no reception in my area (Citrus Heights of Riverside). No ETA on when this will get fixed. It is imposdible to carry on a phone convesation: too choppy!

2 years ago

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Tiffany Robinson Richmond, VA

They're price's for phone plans are good,they really works with you

2 years ago

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AJ A Rosenberg, TX

I had nothing but one issue after another both with the service and their customer service which I thought was supposed to be good but it definatly is not.

2 years ago

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Michelle Streif Bennington, NE

I have repeatedly asked them to stop texting me and they will not stop. Why would you ever do business with a company that continues to harass people?

2 years ago

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Joshua Solano

The worst customer service I have ever experienced. Just hope you never have to speak to their team. Awful experience. Multiple hours to solve simple records requests.

2 years ago

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A. Wang Glendale, CA

Don't use their service, it's time consuming and horrible unless you have plenty time to wait and not worry about how they bill you. It may take forever.

3 years ago

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Phil Maconi Freehold, NJ

5 Months of horrible service at a rate of $500.00+ per month. 20 years with Sprint, no real issues. 5 Months with T Mobile, and I'm going to ATT. They truly suck.

3 years ago Edited November 30, 2021

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Tricknotic Hartford, CT

I keep getting charged a bill every month even though I already cancled and switched carriers... Everytime I call they tell me I still have sprint and then hang up on me

3 years ago

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Shaznae Tallahassee, FL

good, when it was time for me to get a new phone. it took longer than usual but it’s fine

4 years ago

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chris beck Susanville, CA

the so called service stops working all the time now, biggest pile of crap I have had to not use right now its out again NOT GOOD FOR MCARTHUR CALIF. out right sucks

4 years ago

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Yolanda Briganti Riverton, UT

The price is good. I don't have service everywhere but I have service in most places.

4 years ago

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Linda

I love T-Mobile they provide more services than Verizon at lower prices

4 years ago

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Angela Ward-Archer

I like that you don't have to wait when you call they customer service line

4 years ago

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Gina villa Madera, CA

Excellent customer service! Always know I can call anytime for questions.

4 years ago

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Jacqueline Namale McHenry, IL

The technician know what they are doing when helping customers

4 years ago

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Randy

Solid, predicable service with senior plan, unlimited and taxes included.

4 years ago

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Frances Chesterfield, VA

Good customer service. Excellent communication to the customer.

4 years ago

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edwin zelaya Lanham, MD

Always going beyond to make sure I stay connected and always following through

4 years ago

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Victoria L Moorman Indianapolis, IN

Wonderful customer service. I love their all inclusive plan.

4 years ago

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Karina Aguilar Managua, MN

tmobile has great international coverage for a reasonable price, definitely recommend this company

4 years ago

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Ben Porter

Absolutely the best service and consistent prices you can rely on

4 years ago

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Latricia

They put their customers first and provide excellent services.

4 years ago

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Christian

They have the best customer service and their Network has connection everywhere

4 years ago

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Taylee Warner Pocatello, ID

I used to use T mobile but the coverage wasn’t great. So I switched to Verizon and have liked it so much better.

4 years ago

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Seth King

Great service. The sales people are knowledgeable but not always up front about costs

4 years ago

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Amanda Montebello, CA

I used to use tmobile and enjoyed the service and plan provided but it wasn’t my choice provider.

4 years ago

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Jimmy Hall III Amite, LA

T-Mobile is a good phone company and sometimes it can run slow for a little bit but its great.

4 years ago

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Sunnee Las Vegas, NV

Price ok, Service ok, but There is no cell phone signal in a slightly remote place.

4 years ago

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Sandy K Hackworth Oldsmar, FL

the price is reasonable, and the customer service is always there.

4 years ago

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Jeffrey Elgin, IL

They are always very helpful. Making sure your concerns are taken care of

5 years ago

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Maria Park Baltimore, MD

Very responsive, easy to contact and technologically up to date.

5 years ago

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Diana

Enjoyed having texting service at no additional charge while in Europe.

5 years ago

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Mitchell Jimenez

Long time customer, and still cant get enough, great service

5 years ago

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Jon C Young Tucson, AZ

I just switched from Verizon to T-Mobile over the weekend. better signal.

5 years ago

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KRD80602 Brighton, CO

App is great, rewards were aimed at 30 & under. Coverage could be better North of Denver.

5 years ago

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Archie Universal City, TX

It's great. Extremely personal and sensitive to my needs. They listen.

5 years ago

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Robert Christie

Been with them for years. If we didn't like them we wouldn't be with them.

5 years ago

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Kayleen Ortiz

Company is good, customer services at times seems like they dont know what they're doing.

5 years ago

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Lindie

They have a fair amount of very low or no cell service. But overall my experience is good

5 years ago

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Anthony Williams

Almost 90% of the time I call, I get someone overseas and I disconnect. I wish I can just speak to someone here on h

5 years ago

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Luke Wenneberg

Excellent service, no surprises. Fair pricing. Reliable signal

5 years ago