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5.2

Overall Score

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kimberli eicher Bend, OR

Great customer service and decent reception. Their wifi coverage is definitely lacking in certain areas, but seems to be improving.

3 years ago

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Alex Washington Phoenix, AZ

Great service great customer care I have had some problems but not too many are highly recommend T-Mobile

3 years ago

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Jessica Buczkowski Orlando, FL

I have been with TMobile for over 15 years and have never had any issues. I just wish they were cheaper priced for their monthly fees.

3 years ago

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Azucena ,

Great price and great deals! I switch to tmobile from at&t. Customer service is great, you can chat with them or call.

3 years ago

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Jeanne Breden Columbus, OH

The rates are great. My family has had mobile for so many years. We have been with them for at least 15 years.

3 years ago

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Robert Cassano ,

Adequate and professional when dealing with customers and product availability is good and easy to choose.

3 years ago

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Candi Ward Fenton, MI

I did not get to look at a variety of phone or cases or screen protectors. The employees was on their phones and didn't even show me anything about my phone.

3 years ago

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nicole estupinan Passaic, NJ

service is great ! i get reception literally anywhere. i love it and i wouldnt change for the world !

3 years ago

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anna Jacksonville, FL

Your service is excellent and the customer service is wonderful it’s easy to talk to T-Mobile customers

3 years ago

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Ryan Falk ,

Recently merged with them from Sprint but its been smooth and my bill when down and my data went up. Good deal.

3 years ago

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Craig R Fairfield, CA

As far as cell phone providers go, I have found T-Moble to be one of the very best! Excellent customer service and above-average coverage.

3 years ago

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Mike Carruthers North Richland Hills, TX

I have been a T-mobile customers for over a decade and they never cease to amaze me with their customer service and grate rates.

3 years ago

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Natalia S Bartlett, IL

We have used this company for over 16 years. Never had any major issues. Customer service was always helpful

3 years ago

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Kim ,

What I like best is that it’s less expensive than other companies. What I dislike most is that sometimes the data is slow.

3 years ago

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Maria Oquendo San Juan,

T mobile internet connection in some areas of Puerto Rico is very poor. I had to obtain a WiFi service separately with another company in order to have a good phone service with tmobile

3 years ago

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Amanda Barajas Deltona, FL

Customer service is always been great, however the service is not great. Most of the internet on my does not work unless I connected to another wifi.

3 years ago

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magnolia young Bothell, WA

The serve was great. Accept it was too expensive when I get the bill. But other than that it's great service.

3 years ago

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Lisa Houston, TX

T mobile in have been with for 20+ years . Internet getting slower for price , phones more expensive or refurbished is in poor condition . Not happy with service

3 years ago

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JB3 Consulting Group Houston, TX

Been with T-Mobile for more than 10 years. they never disappointed me. Customer service is excellent.

3 years ago

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anthony ciervo Bellmore, NY

We've been using tmobile for the past 7 year and couldnt be more happy, ervice i great and price i right

3 years ago

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Daisy Baho ,

T-Mobile has great pricing, great customer service and great quality products. I recommend T-Mobile to everyone.

3 years ago

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1000 rwhp Houston, TX

Good service and no dropped calls in El Paso, TX. 4G works great and customer service is very helpful.

3 years ago

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Terry Pompano Beach, FL

They were always great with me never had a problem they have great items on T-Mobile Tuesday app also

3 years ago

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Sawalters ,

T-mobile a convienent and affordable family option plan for our extened family who in located in several states.

3 years ago

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Dr. San Tosh Salt Lake City, UT

I went to inquire about the models and options, the sales person tricked me and took my details and did a hard pull on my credit. With confrontation, he admitted they have a target to reach and have to do things like this. Felt like a terrible company and haven't done any sale after that experience.

3 years ago

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A L Morristown, NJ

The service is good in the NY/NJ area. I like the extra perks such as T-mobile Tuesdays and good plan options.

3 years ago

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Dallin San Diego, CA

T-Mobile offers the best price for the service. They have been reliable and are more affordable than other carriers

3 years ago

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Tyler Mcbride Prosper, TX

The family plans are great. But the deal we signed up for was miss leading and I'm not even sure we actually got the deal or not.

4 years ago

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Edie New Britain, CT

T-Mobile is also a great company I've been with them I say about 15 years or more great customer service

4 years ago

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Lana S New Orleans, LA

I used Tmobile for years. The value was goo, but you couldn't get service every where that you went. Friends with ATT would get service, but I would not.

4 years ago

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Joshua H Williamsburg, VA

Really great customer service and great pricing. Just wish their signal was better. Would have stayed forever if that were the case.

4 years ago

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Katie Sherrod Michigan City, IN

Lately the t mobile service has been spotty and not too confident in staying with them. Its like ever since they merged with sprint everything has gone down hill.

4 years ago

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Rafael Parra Longwood, FL

Coverage is great, the speed of the data is fast, I have international data plan, it works great out of the country

4 years ago

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Maximilien Onga Nana Ashburn, VA

Great! Been using T mobile for many years. Cost needs to be competitive compared to other providers.

4 years ago

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Sonny Evans ,

Great service always friendly staff in store and over the phone theve always found away to fix what wasn't right

4 years ago

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Cheryl Goodall South Saint Paul, MN

Great Service and the customer service at the stores are very helpful when I have any issues they always help

4 years ago

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Charlene Devine Englewood, FL

Overall I like Tmobile, but i just moved from MA to Florida and I seem to get more dropped called in Florida.

4 years ago

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HardRock65 Stockton, CA

I am a sprint customer and T-Mobile just bought them . The first couple weeks I had some major service problems but they seem to have been fixed so I will see how it goes .

4 years ago

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Phillip Yates Galveston, TX

Have received excellent service and like the one price vs the others adding on all of the extra charges

4 years ago

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Karla Martin Pearland, TX

We love the service we have when we travel. Also they always try to help you with any questions we have.

4 years ago

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Jeferson Paris Fort Lauderdale, FL

Excellent service around the country and in the countries I travelled to. Good assistance and a reasonable price

4 years ago

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L O Phoenix, AZ

Fantastic phone service a t a very good price. Rarely do we have drop calls and service pretty much everywhere we go

4 years ago

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Tia Marie Kennesaw, GA

Great company, great prices and reasonable. No hidden fees and you can actually buy the phones at reasonable prices.

4 years ago

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Vianca Potts Hialeah, FL

If I ever had an issue the customer service was great! Great prices and I’d recommend friends to use them.

4 years ago

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Tanya A Long Beach, CA

Good service and good phone prices if you have decent credit. Service is fairly affordable and I've never had problems with service!

4 years ago

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Michelle Arduengo-Sandino Merced, CA

The people are always pleasant and patient. And this is in person or on the phone. I wish there were more cell towers so no dropped calls.

4 years ago

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Robert weeks Carrollton, TX

Been with t-mobile for 11 years all have been great, alway help right away with any problem that I may have...

4 years ago

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Toni Hasson Salem, UT

I’m a T-Mobile customer for a long time and I’m impressed with the service and the knowledge of the employees

4 years ago

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Sophilino Tallahassee, FL

I can't even get a connection in my room. Not even outdoors! Having T-mobile is like a cool way of going back in time to the 1920s when people had to go physically looking for you in order to communicate

4 years ago

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Cole Warnick Eagle Mountain, UT

I have been a customer for many years. I have switched to other abc came back. Great customer service and rates.

4 years ago