Name: T-Mobile
Rating: 2.1

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grace lima The Bronx, NY

I'm a customer for over 10 years. My plan has remained the same and the service is good.

3 years ago

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Donald Gustafson Colorado Springs, CO

great cell service and willing to work with people, would recomend to other people

3 years ago

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Gg Bristol, CT

Good company, not as powerful as Verizon but good. Customer service is average but not like Virgin mobile (worst customer service ever)

3 years ago

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Mezo Uchiha Hamden, CT

Cell phone service is good but not so great ... some representatives are knowledgeable but some get you on your nerves

3 years ago

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ang Milwaukee, WI

T-Mobile had the worst coverage in my area. Unfortunately I was still under contract and customer service was horrible. They didn’t offer any help.

3 years ago

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Lkirton Park City, UT

T-Mobile has great rates compared to other carriers. However the coverage in my area is mediocre. Wish it was better.

4 years ago

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Karen DeMann ,

Best Value I can find. My family and I are on a family plan. The coverage keeps getting better.

4 years ago

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Lacreschia Saint Louis, MO

The extra taxes are terrible They don't always explain to you the complete billing when you make orders on the phone or accept free offers

4 years ago

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Marvalyn Fort Lauderdale, FL

Helpful in resolving issues in a timely manner. Also offer customer perks from time to time!

4 years ago

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Neil

Been with them for years. Never had a problem. Always have beaten competitor prices.

4 years ago

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Tamara Herrera

There service has always been great. Some of their products could be of better quality.

4 years ago

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Belinda Leach

Any time we gave a problem they fix it with in no time. I love the promotions they have.

4 years ago

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Terence Kollman Deerfield Beach, FL

T-Mobile is Great! Their Samsung Cell Phones and Customer Service is Outstanding!!!

4 years ago

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DeDe McGraw Sunnyvale, TX

I like that Tmobile has an easy to use app. I can make my own payment arrangements and its easy to navigate their app.

4 years ago

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Joe Palm Desert, CA

I have the freedom to call to and from so many areas and countries without an extra charge.

4 years ago

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Jim Calkins Hurst, TX

Saved me alot of money. Always helpful. They care about giving their customers a great value.

4 years ago

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Gregory Talley Chesapeake, VA

They have great prices and excellent support. We had no communication issues overseas.

4 years ago

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Mikayla Ralston Gaithersburg, MD

We used to have T- Mobile. It is a great company just not what was on the towers in the area. Great price!!

4 years ago

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Alana S Orlando, FL

Great experience, prices are some of the most affordable I’ve seen, needs improvement on coverage

4 years ago

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Tiffany Barney Salt Lake City, UT

Saving lots of money with T-Mobile and have had great experience with customer service.

4 years ago

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marcus williams

I find them more customer friendly than the other carriers that I have been with.

4 years ago

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Stuart B. Hobart

Best company I have used, previous over past 15 yrs. AT&T,Verizon, metro plus others.

4 years ago

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mlupchurch

Any problems have been promptly addressed. Have used for almost 20 years since it was Voice Stream.

4 years ago

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Juliann Mecham Managua, MN

T mobile is a solid Phone company if you are looking for a international plan. Quality but sometimes slow service.

4 years ago

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John Kohlberg Orlando, FL

Pretty ok provider. My dad worked here and got us some phones and they had pretty good deals. And good phones.

4 years ago

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kaylee Ashburn, VA

T-Mobile is one of the best phone service in America. It has fast data, service, and working phones!

4 years ago

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MRS BJ Decatur, GA

Through transitions and acquisitions, I have been with T Mobile more than 20 years,

4 years ago

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JEFFREY T CUNNINGHAM Cedar Hill, MO

great, except sometimes they don't carry coverage where i need, and can be pricy from time to time on cell phones.

4 years ago

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Tell The Truth Arabi, LA

In Louisiana there services are a nightmare. Not LTE or 4g. They have same slow services as sprint. Make me think they already on sprint network. IM moving over to better network.

4 years ago

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Miguel Reyes

Is the best company of the world because is very nice and I can continue conect all the time.

5 years ago

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Ellie

The coverage that T-Mobile provide it's amazing! Really happy with, we are a T-Mobile family!

5 years ago

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Gerry Daytona Beach, FL

Wonderful customer service. Good coverage, very good prices, especially go veterans.

5 years ago

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Damian White Plains, MD

Lately, I've been experiencing unsatisfiable coverage. My phone has been dropping calls and my signal strength always intermittenting.

5 years ago

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sue

I ive in a populated area, but my service hangs up on calls periodically from my home or won't make calls at all. Very frustrating with trying to do business or family calls.

5 years ago

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ellen

We have many areas where we lose service; it is unreliable. The customer service is Okay. I like the idea that it works in many places overseas.

5 years ago

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Anonymous San Ysidro, CA

They have been good, customer service is also good very helpful, they are also veteran and military friendly.

5 years ago

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Rose trevino San Antonio, TX

Great service, NEVER a dropped call, I've never experienced an issue in over 8 years!

5 years ago

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Poe Gastonia, NC

T-Mobile knows how to keep their costumers satisfied.very professional...the whole way.

5 years ago

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Subzero35 York, PA

Horrible service, prices, customer service, phones are junk and if they screw up they refuse to do anything to help the customer. They only care about money and have total disregard for the customers happiness

5 years ago

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Pattie Kempf

They are always there for me when I need them. Always answer my questions or help fix an issue

5 years ago

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franco baratta

Their service is above average, but their online billing leaves a lot to be desired! Every month I get frosted with the online billing.

5 years ago

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Veronica Lawrence

I've been with T-Mobile for about 15 years, have had no problems. I think I could do better on price

5 years ago

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Brainard Oregon City, OR

After 16 years all voice mails deleted by Tmobil visual voice mail forced update. TMOBIL says they have issues but after 1 1/2 hours basically said nothing we can do so effectively "screw you customer"

5 years ago

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Martha Broomfield, CO

Still happy with them after 2 years. Their office is nearby and always ready to answer questions and help out.

5 years ago

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Sandra Dole Grand Rapids, MI

I never actually had t mobile. I tried. My ssn was ran, and according to my ssn, not only did I have a phone from t mobile, I worked for t mobile, in Washington state. I was denied service and basically called a liar.

5 years ago

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Katie Guyton

They're good. Price is reasonable. Service is reasonable. Nothing spectacular though

5 years ago

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Shannon Ramay

i like their family plans. they're are cheaper but they need better products or phone towers, because i can barely video chat with family.

5 years ago

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Loso Houston, TX

I love everything! The service they give in the store and on the phone is the best

5 years ago

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James A Laub

They are almost helpful but only some people did not help anymore. They should be improve their service.

5 years ago

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helen collins Skokie, IL

I simply hate this company and will be whiching after my contract expires. Always a hidden fee, calls drop frequently, it cannot receive all of my text messages for whatever reason.

5 years ago