Name: T-Mobile
Rating: 2.0

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MRS BJ Decatur, GA

Through transitions and acquisitions, I have been with T Mobile more than 20 years,

5 years ago

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JEFFREY T CUNNINGHAM Cedar Hill, MO

great, except sometimes they don't carry coverage where i need, and can be pricy from time to time on cell phones.

5 years ago

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Tell The Truth Arabi, LA

In Louisiana there services are a nightmare. Not LTE or 4g. They have same slow services as sprint. Make me think they already on sprint network. IM moving over to better network.

6 years ago

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Miguel Reyes

Is the best company of the world because is very nice and I can continue conect all the time.

6 years ago

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Ellie

The coverage that T-Mobile provide it's amazing! Really happy with, we are a T-Mobile family!

6 years ago

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Gerry Daytona Beach, FL

Wonderful customer service. Good coverage, very good prices, especially go veterans.

6 years ago

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Damian White Plains, MD

Lately, I've been experiencing unsatisfiable coverage. My phone has been dropping calls and my signal strength always intermittenting.

6 years ago

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sue

I ive in a populated area, but my service hangs up on calls periodically from my home or won't make calls at all. Very frustrating with trying to do business or family calls.

6 years ago

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ellen

We have many areas where we lose service; it is unreliable. The customer service is Okay. I like the idea that it works in many places overseas.

6 years ago

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Anonymous San Ysidro, CA

They have been good, customer service is also good very helpful, they are also veteran and military friendly.

6 years ago

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Rose trevino San Antonio, TX

Great service, NEVER a dropped call, I've never experienced an issue in over 8 years!

6 years ago

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Poe Gastonia, NC

T-Mobile knows how to keep their costumers satisfied.very professional...the whole way.

6 years ago

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Subzero35 York, PA

Horrible service, prices, customer service, phones are junk and if they screw up they refuse to do anything to help the customer. They only care about money and have total disregard for the customers happiness

6 years ago

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Pattie Kempf

They are always there for me when I need them. Always answer my questions or help fix an issue

6 years ago

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franco baratta

Their service is above average, but their online billing leaves a lot to be desired! Every month I get frosted with the online billing.

6 years ago

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Veronica Lawrence

I've been with T-Mobile for about 15 years, have had no problems. I think I could do better on price

6 years ago

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Brainard Oregon City, OR

After 16 years all voice mails deleted by Tmobil visual voice mail forced update. TMOBIL says they have issues but after 1 1/2 hours basically said nothing we can do so effectively "screw you customer"

6 years ago

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Martha Broomfield, CO

Still happy with them after 2 years. Their office is nearby and always ready to answer questions and help out.

6 years ago

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Sandra Dole Grand Rapids, MI

I never actually had t mobile. I tried. My ssn was ran, and according to my ssn, not only did I have a phone from t mobile, I worked for t mobile, in Washington state. I was denied service and basically called a liar.

6 years ago

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Katie Guyton

They're good. Price is reasonable. Service is reasonable. Nothing spectacular though

6 years ago

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Shannon Ramay

i like their family plans. they're are cheaper but they need better products or phone towers, because i can barely video chat with family.

6 years ago

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Loso Houston, TX

I love everything! The service they give in the store and on the phone is the best

6 years ago

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James A Laub

They are almost helpful but only some people did not help anymore. They should be improve their service.

6 years ago

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helen collins Skokie, IL

I simply hate this company and will be whiching after my contract expires. Always a hidden fee, calls drop frequently, it cannot receive all of my text messages for whatever reason.

6 years ago

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Kevin Egg Harbor, NJ

They have been a great replacement to Verizon with better service across the board

6 years ago

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Jesus r

good carrier but some areas that visit sometimes i lose signal but that'pretty much. But overall the company is good.

6 years ago

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Arthur

In the early years they use to contact me when it was time to get the next iphone. Now the only time I hear from them is when the bill is due.

6 years ago

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Joseph negron

Good place to do business. Good customer service experience, signal could improved in some areas.

6 years ago

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Tanner Cook Gilbert, AZ

T-Mobile has great prices, but the service/coverage is limited and spotty. I used T-Mobile for a year and had to switch back to my old provider.

6 years ago

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Howard Wallace

The wonderful customer service they provide every time I had any questions or concerns about my service or new promo

7 years ago

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William Mcgrath

The best service I have experiences. Price is great, less expensive is even better.

7 years ago

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Toni Bowman Aurora, CO

been with them over 20 yrs. great. always taken care of us. never had an issue with service

7 years ago

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FA Philadelphia, PA

Like everything they stand for but the best part is that COSTUMER gets what they want!

7 years ago

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Benyam Alexandria, VA

Very bad customer service they have outside the country customer service they don’t now what prompted in state very bad billing never the same with the contract change all the time.

7 years ago

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BEC Brooklyn, NY

T-mobile's plans for our needs for services and price better than the other providers

7 years ago

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puppy Ballantine

They do what I need them to do. But I don't need them to do it very often because I rarely use my cell phone.2

7 years ago

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FWP

Great Plans at reasonable prices, excellent service, and outstanding customer service.

7 years ago

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Jacob

I've been with them since 2004 and never disappointed with the service and products

7 years ago

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Phillip L

Great value for the dollar, top quality, no-fee international use, unlimited data, text, phone

7 years ago

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mary Antioch, CA

I als I use Verizon and most of the time I have to use tmobile cause there's no signal

7 years ago

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c. Hayden Orange City, FL

because we never have had any issues with them and their price for our service is good.

7 years ago

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Jeanine Iverson Denver, CO

They are the best, professional and very polite and always help with my needs and bill

7 years ago

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Gabriel Fernandez Columbus, GA

i rate them this way due to their value (monthly bill) and good customer service

7 years ago

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Diane Lawson Far Rockaway, NY

I love how they work with you on keeping on your service payment plans and flexible bill pay

7 years ago

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Bob

Consistent reliable service. Service works well in the areas we travel and where we live.

7 years ago

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Mark

Good, not great towers can loose calls when traveling. Price is good but not really what they promised.

7 years ago

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Sabu Baby McKinney, TX

Very poor network coverage. Signal boosters are waste. Customer agents are not nice and doesn't have enough knowledge about the services. Sorry, I never recommend T-Mobile service.

7 years ago

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Blythe Stewart Salt Lake City, UT

I think I have been given the run around, transferred to different departments when an agent does not want to help, not listened to, hung up on, and after two weeks still have no resolution to my issue.

7 years ago

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Derrick Martinez South Jordan, UT

Decent service but they make you work for their help. Fairly cheap for their good service. Although you may still experience drops near your home.

7 years ago

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Anna

Used to have spotty service. It that recently improved. Has coverage to Canada and Mexico now

8 years ago