Name: T-Mobile
Rating: 2.0

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Jesus r

good carrier but some areas that visit sometimes i lose signal but that'pretty much. But overall the company is good.

5 years ago

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Arthur

In the early years they use to contact me when it was time to get the next iphone. Now the only time I hear from them is when the bill is due.

5 years ago

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Joseph negron

Good place to do business. Good customer service experience, signal could improved in some areas.

5 years ago

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Tanner Cook Gilbert, AZ

T-Mobile has great prices, but the service/coverage is limited and spotty. I used T-Mobile for a year and had to switch back to my old provider.

5 years ago

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Howard Wallace

The wonderful customer service they provide every time I had any questions or concerns about my service or new promo

6 years ago

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William Mcgrath

The best service I have experiences. Price is great, less expensive is even better.

6 years ago

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Toni Bowman Aurora, CO

been with them over 20 yrs. great. always taken care of us. never had an issue with service

6 years ago

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FA Philadelphia, PA

Like everything they stand for but the best part is that COSTUMER gets what they want!

6 years ago

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Benyam Alexandria, VA

Very bad customer service they have outside the country customer service they don’t now what prompted in state very bad billing never the same with the contract change all the time.

6 years ago

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BEC Brooklyn, NY

T-mobile's plans for our needs for services and price better than the other providers

6 years ago

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puppy Ballantine

They do what I need them to do. But I don't need them to do it very often because I rarely use my cell phone.2

6 years ago

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FWP

Great Plans at reasonable prices, excellent service, and outstanding customer service.

6 years ago

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Jacob

I've been with them since 2004 and never disappointed with the service and products

6 years ago

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Phillip L

Great value for the dollar, top quality, no-fee international use, unlimited data, text, phone

6 years ago

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mary Antioch, CA

I als I use Verizon and most of the time I have to use tmobile cause there's no signal

6 years ago

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c. Hayden Orange City, FL

because we never have had any issues with them and their price for our service is good.

6 years ago

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Jeanine Iverson Denver, CO

They are the best, professional and very polite and always help with my needs and bill

6 years ago

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Gabriel Fernandez Columbus, GA

i rate them this way due to their value (monthly bill) and good customer service

6 years ago

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Diane Lawson Far Rockaway, NY

I love how they work with you on keeping on your service payment plans and flexible bill pay

6 years ago

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Bob

Consistent reliable service. Service works well in the areas we travel and where we live.

6 years ago

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Mark

Good, not great towers can loose calls when traveling. Price is good but not really what they promised.

6 years ago

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Sabu Baby McKinney, TX

Very poor network coverage. Signal boosters are waste. Customer agents are not nice and doesn't have enough knowledge about the services. Sorry, I never recommend T-Mobile service.

6 years ago

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Blythe Stewart Salt Lake City, UT

I think I have been given the run around, transferred to different departments when an agent does not want to help, not listened to, hung up on, and after two weeks still have no resolution to my issue.

6 years ago

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Derrick Martinez South Jordan, UT

Decent service but they make you work for their help. Fairly cheap for their good service. Although you may still experience drops near your home.

6 years ago

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Anna

Used to have spotty service. It that recently improved. Has coverage to Canada and Mexico now

7 years ago

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S Asfouri

Cancelled prepaid account in July, still has $52 in account. Haven't received refund. Today they refuse to give refund back. They said find another t-Mobile customer and will give the $52 to them!!!

7 years ago

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ashley farnsworth Tacoma, WA

We pay for internet for the month and we only get it for a week and when we call customer service we ask for one thing to be change and they change random things that we didnt ask for

7 years ago

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Joanna Jesser Casselton, ND

Always quick to respond, courteous, empathetic, and very knowledgeable! GREAT service!

7 years ago

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wyattpaige Tallahassee, FL

not always the most helpful when it comes to being a sprint customer, but they do their best and take pride in their customer service

2 years ago

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Mymy Tallahassee, FL

I love T-Mobile and the great phone connection in most places i go. Also, enjoy the gas savings on T-Mobile Tuesdays!

2 years ago

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ClaireEMatt Havana, FL

As a person who travels a lot, T-Mobile has provided me service all over America and in Canada. Great plans and antiviral software with it.

2 years ago

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Anna Hansgen Medina Lehi, UT

I currently have T-Mobile and I ABOSOLUTELY LOVE IT!!! Best provider out there!! Very convenient and reliable.

2 years ago

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Savannah Peay Lehi, UT

I have been using it for years. The reception is pretty good. I can usually always find service unless I am in the mountains.

2 years ago

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Trudy McCreight Midland, TX

Was a Sprint customer which T-Mobile bought. Their service is no better or worse than Sprint. Being on a 5G network is a plus.

3 years ago

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Wilinda Sylvestre Jacksonville, FL

T-mobile has Amazon’s customer service and is always working to improve their service and provide their customers with the best quality!

3 years ago

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Michael Kline Avondale, AZ

Great cell phone provider very reasonable price for the money! Very knowledgeable about the service they provide

3 years ago

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N Goshagi Ellicott City, MD

Great service great price but i wish costumer service was as good as their actual phone and internet service

3 years ago

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Tom K San Francisco, CA

Excellent service and works in other countries as well. Customer service with real people based in the USA!

3 years ago

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Karo H. Moreno Valley, CA

This people don't know what they are doing and they give you another phone number that you don't want , second rude . And incompetent just lest say this company is bad to have an account and is not better then others all are the same expensive and not good at all . Bad experience we have in this store

3 years ago

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happyclient Miami, FL

Not too happy with their service. When you travel, there is always problems with their date and WIFI calling and then you have to fight for the ridiculous charges.

3 years ago

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Randy Eckert Houston, TX

No issues other then seems as though signal gets much leaker between 11 - 2 in the afternoons for some reason. Other then that no issues

3 years ago

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Janis Dunbar Bonney Lake, WA

I'm with MetroPCS by T-Mobile.good phone.i haven't had a problem with dropped call .I give that a thumbs up

3 years ago

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Mrs. V Jacksonville, FL

We've had TMobile for almost 13 years and the service has had some issues but they have always been quick to fix them and we like TMobile for the most part!!!

3 years ago

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Josee Bidwell Louisville, KY

We have been with T-Mobile for about 6 years. Great customer service, coverage, and overall reliable.

3 years ago

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Scott Burdick St Louis, MO

Very satisfied with my service I have with them Very friendly and fast service and very knowledgeable staff

3 years ago

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Mr Fields Charlotte, NC

I just switched to this company from straight talk. The mobile reception with T-Mobile is horrible in comparison. Their customer service is great.

3 years ago Edited September 14, 2021

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Paula Shearer Omaha, NE

In general, I am happy with my T-Mobile service but there are too many times when the service lapses or delays in service. The local store people are very nice.

3 years ago

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Judy St. Petersburg, FL

We are really pleased with T Mobile! The service is outstanding and we got great deals on our phones and service!

3 years ago

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Rich Michel Apopka, FL

Bought new iphone mini and got percentage off all accessories. Tech was very professional and knowledgeable.

3 years ago

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kimberli eicher Bend, OR

Great customer service and decent reception. Their wifi coverage is definitely lacking in certain areas, but seems to be improving.

3 years ago