Name: T-Mobile
Rating: 2.0

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A. Taylor Panama City, FL

I have been a customer of T-Mobile's in the past. I found the service to be very spotty at best. Hopefully since they have combined with Sprint there will be notable improvement all around.

5 years ago

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Jacqueline Castillo Rocky Hill, CT

T-Mobil have the Best deals, My monthly bill is always the same. Once I leave Sprint i will deal with T-Mobil directly. Jackie Castillo

5 years ago

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MELINDA WESTPHAL Lansing, MI

Great customer service. Any time that I have visited the T-Mobile in Frandor, I have had excellent service. The staff is friendly and knowledgeable.

5 years ago

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Angelica Del razo Federal Way, WA

I think the extra services like insurance it is too expensive, plus there its no signal in most of the areas, so you have to use wifi all the time, so why we have to pay for unlimited services

5 years ago

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Fran Harris Port Saint Lucie, FL

I have been on my son's family plan with T-Mobile for a long time. I was pleased when I visited Alaska to be able to use my phone with no roaming charges.

5 years ago

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Bettie Jones Charlotte, NC

I've had them for over 2 years now. I can honesty say they have very good customer service and very responsive to live body phone calls.

5 years ago

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Katherine Ortiz Centreville, VA

T-Mobile has been very helpful with the customer service. They are fast on responding and the most of the time useful on fixing issues of connectivity.

5 years ago

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Rocatta Tait Norfolk, VA

They have great coverage and fantastic customer service. Wait times are relatively short, they take ownership of the issue, and they solve it.

5 years ago

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Holly Grandview, MO

I had moved to a little town a month after my child was born. I could not get service in my home. I would have to go outside and walk around to try to get service. I requested to end my contract due to T-Mobile not having towers by me. I had a newborn so it was important to have a working cell phone. I wrote a letter explaining why I would like to end my contract and was denied. They messed up my credit and I still owe them $700.00.

5 years ago

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Camsgran Dallas, TX

I can get service anywhere. The cost is comparable and all inclusive. Amazon Prime is included in my monthly cost. I would definitely recommend.

5 years ago

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Anne Gago Riverside, CA

T-Mobile was my first cell phone company and I just loved them. I had very little problems with the data usage and with the cell phone.

5 years ago

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Vici Fabry Bullhead City, AZ

Love T mobile . First phone service that isn’t trying to over charge and screw the customer. Haven’t had any issues with service or help.

5 years ago

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Simone Woodbridge, VA

Don’t do prepaid , I had $250 in account before I move to xfinity, customer service in India said I’ll get my money back and no need to do anything to close my account, waited 3 weeks for refund only to find out that they can’t see any trans action on your account after 3 months and There’s no way for retail to pull up an account for prepaid. I lost $250 and Indian girls never got my account and phone plan correct, it gets tiring I make calls twice a month .

5 years ago

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Sherry Brownsburg, IN

I was on their military plan with several others. The service was great and I enjoyed the Tuesday promotions as well as free Netflix.

5 years ago

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Lucy Salinas Weslaco, TX

Service is good took 2 stars off because no discounts for long term customers? New customers get all the good deals and free phones! I would have to open up a new line with a new number to be able to get good deals!

5 years ago

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Kenyetta Meadows Columbus, GA

Decent service for the price. I just hate when you in a store it takes an hour or more just to be seen. The billing is pretty straight forward. If you are in a rural town your service may not pick up.

5 years ago

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John Brenner Tujunga, CA

I have had problems with my coverage at home and T-Mobile has sent techs to my house and actually re-focused cell towers to give me better service. Amazing!

5 years ago

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Shane Alford Dallas, TX

Absolutely amazing, they have always been there when I needed them and customer service was on their A game. Thank yall.

5 years ago

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Misty D Nolder Hampton, GA

I have been with T-mobile for about 10 years. They have the best plans out there. Unlimited everything! They are the best!

5 years ago

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Michael Lindert Crawfordville, FL

We have had T-mobile for many years. The only problem we experience is lack of service in areas around us due to lack of existing towers.

5 years ago

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JulieY Golden, CO

We got a great price on a family plan and their product support is wonderful whether you go in one of their stores or online.

5 years ago

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Morgan Elijah Tallahassee, FL

I have been a customer at Tmobile for over 14 years, they have ok service, great customer service. But I do not think it is worth the very expensive prices they charge compared to other cell phone providers.

5 years ago

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keiontai henry Tallahassee, FL

Always have a great connection and unlimited data as well. My plan is very affordable and I've always received great customer service.

5 years ago

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Alyssa Hansel Tallahassee, FL

T-mobile is awesome!! Super great service, and the t-mobile Tuesday app is great! They offer discounts on everything from movie tickets to gas!

5 years ago

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Azrienne Tallahassee, FL

i’ve been with t-mobile every since i’ve had a phone. i don’t plan on switching because they don’t make me feel like im in a contract.

5 years ago

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Club rush West Valley City, UT

We have been customers for eighteen years now. There is a reason we have never changed. Service is great. The product is great.

5 years ago

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Aidan Keogh Ogden, UT

T-Mobile has been a great mobile phone company. Sometimes the service is not great, and calls are dropped. But for the cost we deal with the shortcomings.

5 years ago

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Jefferson Germain Tallahassee, FL

best cell phone company ever! I get service everywhere I go and their service is so inexpensive compared to other companies.

5 years ago

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J Connelly Saratoga Springs, UT

We have tried two other cell phone companies but T-mobile is the best value for the money. They don’t keep raising there prices unless you change your plan.

5 years ago

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take7 Sandy, UT

Used for kids lines it was cheaper and fit their needs. The variety of plans and what was included was hassle free and no extra things we didn’t need.

5 years ago

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Kim Kunz Fallbrook, CA

Such great coverage at such a great price. You can't beat it! Unlimited everything for less than limited data on other networks. Love it!

5 years ago

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Ariyanna Pierre-Louis Jacksonville, FL

The service is great , both cell and customer. They’re always willing to work with you when it comes to payments. They also offer free items every week so that’s a plus !

5 years ago

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Sheila Saintphar Jacksonville, FL

It’s so surprising how much service I get for a reasonable price. And if I ever have concerns, they are always willing to help find a resolution.

5 years ago

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Amy Christian Orem, UT

Best and most affordable phone service I've ever had. Customer service is great. App and website easy to navigate. No hidden fees!

5 years ago

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Nicholas Genes Los Angeles, CA

When I lived in the east coast T-mobile was reliable, however they lacked the latest IPhone so I switched to another carrier. Now that I live in the west, they are very unreliable but cheap.

5 years ago

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Keri Wilson Houston, TX

I have been with T-Mobile for at about 4 years. I love the service. We travel internationally and our service is always great.

5 years ago

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David T Draper, UT

T-Mobile had the best family plan for me, but their coverage wasn't up to par where I live. I do a lot of business from my phone and I was dropping too many calls.

5 years ago

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chris Francom Eagle Mountain, UT

Been a T-Mobile customer for a long time. The value is great. I do experience some areas with bad coverage. The international data and texting is great for world travelers.

5 years ago

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Barbara Matula Long Beach, MS

I had TMobile for about 2 years before I switched. The customer service and cost was great but service was horrible. I lived in the country and never had any signal, which is why I switched

5 years ago

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Cam McClellan Magna, UT

We used T-Mobile for 5 years. They had a less expensive plan for the family although we noticed that calls seemed to drop a little more than some other carriers.

5 years ago

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Samiya Moreno Tallahassee, FL

The best phone service yet! I honestly love the customer service. Very understanding and their stores all have positive employees

5 years ago

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Aimee Long Beach, MS

I have been happy with T-Mobile for the most part, however, when I am at school or in the store, my service goes out and I am not able to receive calls, texts, or look things up on the internet.

5 years ago

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Christyan Bennett Metairie, LA

A reliable phone service but can be very pricey. When compared to other cellular companies I would recommend this one as the best option. They do have good service just the prices are too high.

5 years ago

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Julie Martin Miami, FL

We just switched to T mobile. We traded in our phones and now have 5 lines though them. Despite the fact that we live and work in the city where the T mobile store is located, we have horrible service. I cannot get service inside of the Walmart located right next door to the t mobile store. I drop almost every phone call. T mobile customer service states that they don't understand why our service is so terrible since we are between two towers. Their solution? Oh well, deal with it! Never again, T mobile.

5 years ago

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Del Tallahassee, FL

Love love love tmobile. Service works pretty much everywhere and I didn’t have any problems with roaming outside of the country.

5 years ago

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Keiontai Henry Bradenton, FL

I always have a good connection no matter where I'm at and T-Mobile Tuesdays only add to the great perks of the phone service.

5 years ago

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Shannon B Salt Lake City, UT

I don't think I'll ever leave Tmobile. They have fair prices and great coverage, especially in other countries (other than the USA).

6 years ago

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symber Orem, UT

Love T-mobile. They're always helpful when I have questions and they are good quality for the amount I pay. However, I wish there was more range of service.

6 years ago

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Jon Scoresby Saratoga Springs, UT

Service and price is good. The biggest issue is that cell service seems spotty. I'm not sure they have great coverage. The customer service is really good though

6 years ago

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Breanne Stanko Logan, UT

Great coverage for the price you pay. Sometimes my service isn’t always covered in certain areas but I’m paying so much less for my phone now then I did with Verizon.

6 years ago