Name: T-Mobile
Rating: 2.0

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Janie Dennis Tallahassee, FL

T-mobile is such a good alternative to Verizon Wireless if you cannot afford it! Their family plans are awesome!!

4 years ago

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Teagan hickman South Jordan, UT

Always have had t mobile and would never have a bad thing to say about them ... their customer service is amazing

4 years ago

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hmarashi Newark, NJ

My family has had T-Mobile phone service for almost 6 years, and the upgrade plans and service have been exceptional.

4 years ago

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Rebecca Managua, MN

T-Mobile is amazing! They offer great service and they are super reliable. The staff is really helpful.

4 years ago

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lani tuihalamaka Cheyenne, WY

Good overall experience, got the plan from my sister after she got married was as smooth of a transition as I would've liked.

4 years ago

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Hallieford Arlington, TX

We recently switched from another more expensive carrier. We are saving so much money with T mobile!

4 years ago

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Maureen Canelo Tallahassee, FL

I have used this cellular provider for about 5 years now and have not had any issues in terms of service or connection. Will highly recommend.

4 years ago

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Stan Hollingshead Lehi, UT

I have found t-mobile service coverage and speed to be excellent, even in rural areas of my state. The weekly give-aways are nice as well.

4 years ago

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Savanna Saratoga Springs, UT

Great service for a great price. As a young married couple we appreciate the price and T-Mobile Tuesday’s reward program.

4 years ago

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Jessica Eagle Mountain, UT

Best service around for the price! We love the jump program so we always have up to date cell phones without paying a lot up front.

4 years ago

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Jaida Williams Tallahassee, FL

Not all of the workers are helpful when needing to solve an issue. For the most part customer service is the best I have experienced.

4 years ago

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Christina Shumway Managua, MN

T-mobile has awesome service! Their coverage is great and they have amazing rewards for their customers.

4 years ago

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Monica Guenther American Fork, UT

Great company with great customer service. We have enjoyed our time with them as our cell phone company

4 years ago

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Bryndie Managua, MN

Super spotty service in Utah based on my experience. However, the T-Mobile Tuesday’s almost make up for it and the customer support is pretty friendly.

4 years ago

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Reckholdt Magna, UT

T-Mobile has made great strides in their customer service and cell phone coverage. I like that their prices include taxes too.

4 years ago

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Tori smith Mesa, AZ

t mobile has the best international plan. I lived in the Dominican Republic for a semester and my phone worked perfect

4 years ago

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Danielle Powell Long Beach, MS

This is a true situation where you get your money's worth. The bill is cheap and service could be okay in major areas. However, service in the country is very unreliable

4 years ago

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Geneve Pierre Fort Lauderdale, FL

This phone company needs to work on their signal in rual places of Florida ,especially north Florida. Sometimes theirs no signal which is dangerous.

4 years ago

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BeauCarl South Jordan, UT

Moved the majority of our family plan to T-Mobile strictly based on price, T-Mobile has been reliable and has saved me hundreds on mobile plans

4 years ago

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Courtney carlson South Jordan, UT

Great pricing for families. Just took advantage of a nice promotion and now my family is getting new phones for Christmas.

4 years ago

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Brittney Miskin Riverton, UT

T-mobile has great cell coverage. I rarely drop coverage when I travel. Customer service is also great, love using them for my cell carrier.

5 years ago

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Regina Lindon, UT

The prices are so much better here than in my last carrier. Plus the people here are a lot nicer and helpful.

5 years ago

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Josh Gerber Pleasant Grove, UT

I love TMobile and they've always had great deals on their phones not to mentioned their Tuesday deals

5 years ago

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Barry Henline Logan, UT

Great coverage, great packages for family, great customer care both in store and online, Great company.

5 years ago

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Campbell Blair Phoenix, AZ

I had T-Mobile for about 18 months before switching back to Verizon. I of course preferred Verizon but T-Mobile wasn't too shabby. Service was spotty and text messages had a hard time to send through.

5 years ago

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Terra Stanko Hyrum, UT

Although the price is really reasonable, I feel like the coverage I have with T-mobile is terrible. I drop calls often, or my phone cuts out while I’m talking.

5 years ago

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Rylie Crandall Draper, UT

I like this company because of their international cell service phone plan options. I get great service anywhere I am-even if I’m out of town.

5 years ago

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Braden Stanko Smithfield, UT

Pretty good service and coverage. Sometimes it doesn't always work 100% but works enough for what I need. I get enough coverage where I live.

5 years ago

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Jacob Ball West Jordan, UT

TMobile has excellent service for a great price. I would recommend them over Verizon. Cost/Benefit analysis people

5 years ago

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Valerie Shull Gilbert, AZ

T-Mobile honestly low key blows. It is not reliable or trustworthy at all. Unless of course you're in Mexico or somewhere no other phone services work.

5 years ago

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Jayde Walker Provo, UT

T-mobile has been so helpful whenever we have concerns or questions. I always know I can get my questions answered quick.

5 years ago

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Taylor Walker Provo, UT

I currently have T-Mobile and I really like it. I occasionally have some difficulties with service but it's really is only every once in a while.

5 years ago

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Brooke Herbon Kaysville, UT

I used T-Mobile for a few years but ended up switching because of the customer service. Product overall is okay but nothing worth the pain of their customer support.

5 years ago

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Emily Walker Provo, UT

For the most part their service has been very pleasing. There are certain areas where service is spotty and that can be frustrating at times.

5 years ago

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Myles Cox Portland, OR

Consistent service and excellent customer service. T-mobile has better rates and signal than AT&T and Verizon, in my experience.

5 years ago

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Kathy Jo Jorgensen Orem, UT

While they have excellent customer service, online and in their stores, there are several areas in my own neighborhood where I have spotty coverage:(

5 years ago

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BRITTANY RENEE HUMPHREY Lehi, UT

T mobile is great. We love their service. We have been with them for 5 years and have no plans to change carriers

5 years ago

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Jobie Goodro Orem, UT

Used T-Mobile for years. Great customer service. Reasonable family plans. Didn’t have great service when I moved to San Antonio though.

5 years ago

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Rasmussen Pleasant Grove, UT

They are easy to talk to and work with a variety of phones, and all of my family is on this plan, but each one is individual. Great product.

5 years ago

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Bob Hiatt Pleasant Grove, UT

I had the worst experience with T-Mobile. We didn't have any service in our home. We even used the booster and that still didn't make it any better. Calling the service wasn't any better. I would call and get put on hold forever and then the call would drop when they would transfer me and I would get to start all over.

6 years ago

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Robin Orem, UT

horrible service, customer service and my bill was never consistant with the plan i signed up for. they mailed me the wrong phone i had to wait another week to get the correct phone.

6 years ago

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Derek Scoville Pleasant Grove, UT

I have been with T-mobile for over 10 years. Very reliable. Does have some issues with service outside of major populated areas. Price is great.

6 years ago

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Tualagi Saint George, UT

does not take any responsibility for there poor service they provide customers. customer service doesn't either. For the amount we paid monthly was not worth the service we received. Too many dropped calls, we had warranty on our phone and it was a manufacture issue, they refused to solve the problem. Worse service!

6 years ago

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Preston Fowler Pleasant Grove, UT

T-Mobile's customer care is very helpful, and theyre always on time to be there when you have a problem.

6 years ago

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NT Pleasant Grove, UT

Hated it! alot of dropped calls, customer service very rude. Billing was a joke. Always had problems/extra charges on my bill monthly and it was a repeated thing for months. Once i wanted to cancel my service and i was hung up on .

6 years ago

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Spencer Millett Lindon, UT

I enjoy being with T-mobile, for the price you pay it is definitely worth it. Service can be somewhat spotty at times, but in any normal area it is good enough.

6 years ago

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Spencer Hodgson Salt Lake City, UT

They're cell service was never a problem. Whenever I went into the store they were always kind and helped me out the best they could.

6 years ago

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Joshua Allen Queen Creek, AZ

Have used for many years. Dropped calls in certain areas in the mountains of Arizona, but coverage in our city is good.

6 years ago

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L. Fowler Pleasant Grove, UT

Been with them for years. They provide service for what you pay for. Sometimes customers service is a little slow, but you get what you pay for.

6 years ago

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Aaron Anderson

Seamless connectivity, outstanding service. Highly recommended!

1 year ago Edited November 20, 2023