Name: T-Mobile
Rating: 2.1

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Kendell Santa Cruz

Great coverage, stands by their hardware, appreciates veterans.

5 years ago

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Gerald Pereira Las Vegas, NV

Never get dropped calls. Never in spot were there is poor reception.

5 years ago

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patricia malanga Elizabeth, NJ

T-Mobile- love them- have always made it easy to do business with them.

5 years ago

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MotownJMG Detroit, MI

Overall good, but they are stingy when it comes to providing credits for services not used.

5 years ago

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Raffy Bakersfield, CA

Customer service is top notch for product and service plus updates

5 years ago

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Martin Kiker

They are a decient provider. Would like a little additional flexibility with abailable plans.

5 years ago

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Diane Crites

Great service great pricess. I like that they offer a senior plan.

5 years ago

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Chip Hardt Chicago, IL

Decent pricing and they have always given me good customer service

5 years ago

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Alice Mitchell

I like the service but it's expensive I would like to see the price for three lines be a little less expensive

5 years ago

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Christine Dean

I've had very good service and no problem with the internet or service areas

5 years ago

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Marcelino Corona, CA

The s corporation is not good the stores guys sales they told me that they were free 2 tablets because I had a lot of time with them and they are charging me now

6 years ago

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Derlin

They need get better at signal and have better prices discount for federal government.

6 years ago

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Brenda Roanoke, VA

Pretty good service. Price also good.Have had this company for a long time.

6 years ago

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Prasad Cypress, CA

Poor customer service. Keep asking customer to call deferent department and show sympathy about the problem with no resolution.

6 years ago

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Judy Evans

Whenever I take phone into shop, always told I need to update, Don't really try to fix.

6 years ago

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Jill Yannuzzi Phoenix, AZ

Just ok. It was years ago, hopefully they have improved their customer service and tweaked some issues.

6 years ago

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C. Gore Kent, WA

They have affordable plans with limited commitment if you wanted to change.

6 years ago

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Jamie Linford

I have no complaints about T Mobile a great value for the money.

6 years ago

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MatthewMcGill Las Vegas, NV

Very good cumstomer service. Very short wait times to get issues resolved

6 years ago

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Sadie Scoville Pleasant Grove, UT

I really like the T-mobile coverage. I always have service on my phone.

6 years ago

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DaleB Clovis, CA

They have always been honest and very responsive to our needs

6 years ago

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Shelly Zollinger

Do not get service every where I go. I work on the go and it is frustrating not to get service in some places

6 years ago

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MaryIodice

We switched to T-Mobile after years of AT&T and we are so happy we switched.

6 years ago

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LINDA D.

Excellent support from employees when I have needed assistance.

6 years ago

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Gene Gaines

EXCELLENT phone support, good network that is improving constantly.

6 years ago

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Tammy

I don't have any problems with Mobile service. They are courteous. I like my plan. 8

6 years ago

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Joe Perez Fresno, CA

They are very professional. Very Co-operatives and friendly.

6 years ago

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Chris Springfield, MO

When you call customer service you can never understand the person you're talking to

6 years ago

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David F Meyer

great coverage in my area. Good plan covers all of my needs .

6 years ago

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Jerry

T-Mobile Tuesday is another way they care about the custumers

6 years ago

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Peter Faller

They are great customer care and the service is always available

6 years ago

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Deb Strother

Prices are better than the other companies. Coverage is equal to others, if not better.

6 years ago

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David K Deubner

Great service and I always have a person who knows how to resolve issues.

6 years ago

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Les Sweigart

Because the service is great and so is their customer service.

6 years ago

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William South Jordan, UT

Service is okay, but I use T-Mobile because of the price. I really like T-Mobile once they started carrying the iPhone.

6 years ago

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Danielle Syracuse, UT

Great prices! However, the coverage isn't that great. You get what you pay for though.

6 years ago

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Raquel Sandy, UT

Although service can be sketchy, the people in the store were super helpful in fixing my phone.

6 years ago

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Albert Looney Las Vegas, NV

I have had Verizon, AT&T, Sprint and am most pleased with T-Mobile.

9 years ago

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Dixie Beard Milton, FL

They kept wooing me so I switched but they are the worst. I get my bill I pay my bill they turn off my phone with no warning. I ask to speak to a manager and they refuse. I am switching back.

1 year ago

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erika tarke Tallahassee, FL

The phone service of this provider is top tier! The customer service is fantastic!

2 years ago Edited March 8, 2022

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Cassie young Chicago, IL

Not good listeners. They almost never are interested in customer satisfaction. Especially when you speak to anyone that only is concern with what's owed

2 years ago

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Cindy Losacano Chicago, IL

Got my phones during offer at walmart. One phone didn't work. Got the run around, phone wasn't replaced, had to buy out of contract. Then premium went up on other phone. Lose signal often. Going back to Straight talk.

3 years ago

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Briana Garcia

TMobile is great priced and offers many perks for customers including jump insurance!!

3 years ago

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Ronald Walls Portland, OR

Very helpful and courteous to their customers you talk to real people not a recorder

3 years ago

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Sarah Rosencrans Portland, OR

About T-Mobile as myself up definitely now and I love them great prices no hidden fees and service

3 years ago

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WT Vienna, VA

I hate that T-Mobile has taken over Sprint. The customer services sucks! The promotions suck. The fine print (that nonexistent) sucks. The associates in the stores KNOW NOTHING!

3 years ago

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Ahmed Brooklyn, NY

Cons: lose services and random places and times but generally good No HD streaming when I had service Pros: pricing!

3 years ago

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John Smolenski Tampa, FL

I have been a customer for years. Good reception, low rates, and great customer service! Thank you

3 years ago

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Leyla Edinc Winter Garden, FL

I’ve been using this company for my business more than ten years. Customer service is very good.

3 years ago

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Pirategirl1128 Shelbyville, KY

Good value for your money but customer service is not great. Have had issues with my bill every month and have to argue to get it fixed everytime

3 years ago