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Gabb Wireless

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4.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 4th, 2025

Gabb Wireless is on a mission to keep kids and families connected and protected. The company believes there is a growing problem with kids having too much tech too soon, unlimited access to the internet with harmful content, and unhealthy interactions.

Gabb Wireless is equipping families with products that keep kids safe while still connecting them to friends and family, allowing them to experience the world in a positive way. 

Gabb Devices have an innovative spam filter for texting, no internet browser, no social media apps, and no third-party app store. Gabb plans include coverage on a nationwide 4G LTE network with unlimited talk and text on a flexible monthly plan to fit the needs of each child. Gabb Devices help kids focus on connecting in ways that help build relationships and allow them to spend more time developing skills and hobbies.

Simply put, Gabb’s mission is three-fold:

  • Protect children
  • Connect families
  • Encourage life outside the screen

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The Good

  • National Coverage Minus Alaska
  • Safety Features to Protect Kids
  • Affordable Phone and Plan
  • Customer Reviews

National Coverage Minus Alaska

Kids, like everyone, need a phone with reliable service. Gabb phones are built on the back of the nation’s most reliable network and offer great cell phone service coverage. Coverage is offered throughout the United States.

Hawaii is included in Gabb Wireless’ cell service coverage; however, the company does not currently offer any coverage in Alaska.

Safety Features to Protect Kids

The cell phone market for kids is growing, and there are many options for parents and guardians to choose from. Gabb Wireless’ phones offer several safety features to keep kids safe, including the following:
– No internet, no social media
– Active GPS tracking
– Unlimited talk + text
– Gabb Music kid-safe streaming
– Gabb Guard spam blocker
– Parent-managed safe third-party apps on the Gabb Phone

Plus, there is an ever-growing list of safe (parent-approved) third-party apps on the Gabb Phone Plus.

Affordable Products and Plans

Gabb Wireless sells two types of phones as well as a watch (a phone kids wear). 

Gabb Watch 2
This is a great option for younger kids or those who prefer a stand-alone watch device. The Gabb Watch 2 triples as a cell phone, GPS device, and interactive watch. It comes in two colors: Silver and Space Gray. It has an affordable upfront cost as well as a competitive monthly fee. You can see the company's website for a cost breakdown. 

The Gabb Watch 2 also comes with the following features:

  • Reliable GPS and tracking functionality with customizable safe zones that notify you when your child leaves and enters specified locations
  • Unlimited talk and voice/preset text on the nation’s most reliable network
  • 15 customizable text message presets, voice messaging, and emojis
  • Up to 25 parent-managed contacts (no outside calls or texts)
  • SOS/emergency button for primary contact
  • Parent-controlled lock mode to limit distractions during school hours 
  • Flashlight app easily accessible from the drop-down menu
  • Resistant against sweat, water, dirt, and sand
  • Gabb Go (a fun task manager and step counter)

Gabb Phone
A device that looks like a regular smartphone, the Gabb Phone allows unlimited talk and text with the option for MMS (the ability to send/receive picture messages and group text). This device has no access to the internet or any third-party app stores. It can be tracked via GPS and is a great option for a first phone. The Gabb Phone has a competitive upfront price and monthly cost. You can see the company's website for the cost breakdown.

Gabb Phone Plus
In addition to all the features of the Gabb Phone, the Gabb Phone Plus is a premium Samsung quality device and comes pre-installed with safe apps as well as optional parent-managed safe third-party apps.

Customer Reviews

Reviews left on BestCompany.com consist of parents thanking Gabb Wireless for creating a mobile device that allows them to easily communicate with their children but doesn't include all the headaches or safety concerns that come with modern smartphones.  

In fact, most Gabb customers were extremely satisfied with the included apps and features installed on the phone, stating that it was just enough to entertain their child but not cause them to ignore the world around them. Other customers were happy with the phone and its long battery life (due to the fact that kids can't drain the battery on internet browsing or social media).

A number of reviews also mentioned the company's customer service. In particular, many customers felt that Gabb Wireless responded to their questions in a timely manner and often went above and beyond to help. 

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The Bad

  • Cheaper Options Available 
  • GPS Capability Limitations

Cheaper Options Available

If you are looking for an even more basic and affordable phone that lets you keep in touch with your child and track their location using GPS, there are lower-priced options with great reviews. While the company's pricing is competitive for what you get, parents can find options for half that cost with lower tech features. Think walkie-talkies on steroids with a large range.

GPS Capability Limitations

Other companies' phones allow GPS to navigate using a maps app, which may be an added feature on the Gabb Phone Plus in the near future.

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The Bottom Line

Gabb Wireless gives parents and children the option of affordable and safe tech. It is designed to teach kids healthy screen habits and give them independence while allowing parents peace of mind.

Cell phones can have a lot of benefits for children and families, but they can also come with issues. Many parents want their child to have independence and would like to be able to communicate with them while they are away from home but they may not like the idea of giving their child full internet, app store, and social media access. Gabb Wireless helps alleviate these worries with its devices. It also offers kids a limited selection of apps to allow them to learn healthy screen habits while having fun and growing.

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Star Rating

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2.7

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392 Reviews

Review Breakdown

5 grade

58%

4 grade

6%

3 grade

5%

2 grade

4%

1 grade

27%

Sentiment Criteria

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Verified Customer

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Review Source

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Kelsey Graham utah

Customer Review Video

2 years ago

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Reply from Gabb Wireless

We love to get this kind of feedback! We appreciate you Kelsey, thank you!

Dec. 26th, 2022

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Estella Parrow

Natalie was nothing short of amazing getting our matter resolved regarding my daughter‘s watch. I wish all the reps with GABB were as helpful as Natalie!! My review is based on both the product and the assistance from rep Natalie with taking care of our concerns and questions.

5 months ago

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Reply from Gabb Wireless

Thank you for taking the time to leave this review! We are so happy to hear that you had such a wonderful experience! We appreciate you, Estella!

Oct. 15th, 2024

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Verified Customer

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Review Source

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Colin May Charlotte, NC

Our son love his Gabb watch! Can’t wait to put it on every morning and is more confident knowing he can always get a hold of us if needed. And we certainly feel more relaxed being able to keep an eye on his whereabouts when playing outside or at school. Highly recommend!

2 years ago

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Lena C. D.

Gabb is a good, unique and inexpensive option for parents. Previous to purchasing the Gabb phone, our son used a Verizon phone with Google Family Link installed. Although all the apps were disabled with Google Family Link (i think its called), there was no way to disable Google search and endless text memes and gifs, some which are not approprate for children. Also, I was playing $50 a month at version for barley service, this same service on gabb is $28. With Gabb the location feature is pretty good, but perhaps doesnt update as often as Verizon's. That maybe location specific, perhaps we have more verizon towers in our area. To the women who complained Gabb location was was way off, youre mistaken regarding the ability of cell phone location services. No cell phone location service is perfect, it depends which service has the most towers in your area. Though I understand your frustration. One downside of Gabb is the website. Be prepared to do basic ordering, switching phone #'s or even sign in problems via the text chat feature on their website. Although the text chat customer service is very good and does everthing you could want to do, it is a little strange that the webcite cant even do a simple thing like order a phone.

1 year ago

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Reply from Gabb Wireless

Hi Lena! Thank you for taking the time to leave this review. We're happy to hear that Gabb is a good fit for you and your family. We would love to show you how any of our devices can be ordered through our website as a new line or a replacement device through your MyAccount. Unfortunately, we are unable to find an account under this name. To ensure we can get you the information needed as soon as possible, please fill out this brief form so we can reach you! http://bit.ly/3hTabbT Thank you!

Jun. 13th, 2023

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Review Source

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Sean Smiley Shreveport, LA

First off let me begin by stating that I was on my last email exchange with Gabb Wireless and at my wits end ready to turn off my phone and switch to another carrier because I was so incredibly frustrated by email only tech support. Then by pure chance I stumbled upon a phone number and Ruthie in Gabb Support answered the call to action and in less than 30 minutes was able to troubleshoot and masterfully guide me through fixing an incredibly *simple* fix (in retrospect) that was *completely* overlooked in a 22 round email thread spanning almost 3 weeks for a problem that had been stumping me for over a month. I cannot overstate the power of exceptional customer service combined with a tenacious desire for problem solving. Again, I was ready to toss the phone and never look back at Gabb Wireless. Thank you Ruthie, you made ALL the difference! Sean S.

1 year ago

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Reply from Gabb Wireless

Hi Sean! Thank you for this review. We are happy to hear that our amazing Customer Support agent was able to help resolve the issue you were seeing on your device. We apologize for any frustration this situation has caused. We appreciate your feedback on the situation. Thank you, Sean!

May. 19th, 2023

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Sandra Baltimore, MD

Well I initially purchased a watch for my son for Christmas but after setting it up we realized that he couldn’t Text , only using voice and he didn’t like that so he stopped using his watch. I reached out to customer service to ask for an upgrade to a phone and she gave me wrong information saying I couldn’t. Well, a few weeks later a customer service rep called Marceline sent me an email and went above and beyond to get me taken care of. She was an exceptional customer service rep and now I highly recommend Gabb to family and friends. I have peace of mind knowing my child isn’t on the internet or social media apps. Thanks Gabb wireless

2 years ago

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Reply from Gabb Wireless

Hi Sandra! We apologize for any confusion or frustration this may have caused. We're happy to hear that our amazing Customer Support agent was able to help get this situation resolved. We're happy that the Gabb Phone is a good fit for you and your family! Thank you for this review.

Feb. 21st, 2023

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Tami Gomez San Jose, CA

I called customer service in need of support for my daughters’ account. Our service agent was really sweet. She also was pleasant but firm that she couldn’t share any information with me because I was not listed as an authorized user. It does seem like they have our kids safety first. I was really impressed actually that even with me having our order number, my girls Gabb numbers, etc, the service agent would not discuss account details with me until my partner cleared me with a PIN as an authorized user. We already loved the independence within boundaries that our Gabb watches have offered our 8 and 9 year olds. Now we appreciate the customer support too!

2 years ago

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Reply from Gabb Wireless

Thank you, Tami. We love to hear this feedback! We're glad that safe tech is working for your family. And appreciate your support!

Feb. 6th, 2023

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Joey Jacksonville, FL

Over the last month our experience with gab customer service has been regulated to the chat online only. This was so frustrating of a way to communicate. Yesterday I received a phone number for customer service. Today I dial that number and spoke with a delightful young lady named Annie. And he was not only competent and understanding but she was also compassionate and gave me multiple ways to solve the problem. After what felt like knocking our heads against the wall to get our phone to work and he was our knight in shining gab armor. I am hopeful that the solutions she provided will not only work but will provide us with the service that we’ve come to expect from gab wireless. Gab is lucky to have a customer service employee like Annie who is kind, smart and compassionate

2 years ago

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Reply from Gabb Wireless

We love to hear this, Joey! Thank you for this review!

Jan. 27th, 2023

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Mary Monrose Honolulu, HI

Update: A rep named Rowan, reached out to me and has been phenomenal with helping to make sure all my needs were met. Rowan went above and beyond, was patient and very friendly. Thank you again! I ordered a phone from Gabb Wireless for my daughter for Christmas. I purchased it during a Black Friday sale and was sold based off the reviews, the advertisement of keeping your old number and no social media. Well only to find out it was all false. I was unable to set up the GabbID nor keep the same number. And their return policy is a bunch of bs;15 days after the package is received and it can't be open. Very disappointed as I was looking for something without internet and social media for my daughter.

2 years ago Edited March 30, 2023

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Reply from Gabb Wireless

Hi Mary! We're happy we were able to get this all worked out for you. We're happy to have you as part of our Gabb family. Thank you!

We hear you and apologize for any frustration this may have caused. We would love to help clarify and resolve these concerns with you! We do advertise and provide no social media and an option to port an existing number from a prior service provider to our Gabb devices. Your account information from that provider is requested during checkout. Occasionally, service providers can put a lock on the number being transferred to protect your number. When a number transfer has not completed, this could be the cause. We would love to take a look into this for you! We do provide a 15 day return policy that is unique to specific orders that were ordered during our Holiday Activation period. If Holiday Activation is selected during checkout, the 15 days starts the day the device is activated. We would love to take a look into this as well for you to help clear up the confusion. We have reached out!

Jan. 13th, 2023

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Heavensenthorse Clermont, FL

This product is marketed as a kids phone, with no internet access. However, we found that for a work phone, i.e. no access to internet, it is fantastic!! It has the features needed to do a job without the distraction of looking online for things. Also, it is a great phone for those not wanting to be tempted to be on social media, etc. It keeps a person humble, honest, andtrustworth. I think the only negative I have, and it's not much of one, is that it doesn't have a map software. But most vehicles have that today anyway, so that is why I didn't mark down my stars. We have had great customer service with this phone. We even bought one for our 16yo's first phone. It's been peaceful knowing he cannot surf the web whenever. It's a least a deterant!

3 years ago

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Beth Los Angeles, CA

I like what the company has to offer. It’s been something I have searched for for my younger teens. A phone that looks like a smart phone without the freedom of the internet and apps. It also has a camera and the capability to down load music onto it as well as hold an extra SIM card for storage. I also like the fact that you can allow SMS/picture sending/receiving and group texts or not based on the plan you have. I think the plans are very affordable and the phone very reasonably priced as well. I have had to use customer service twice since getting our phones and both times I got a reply before 24 hours. I used their email and both times they were able to help me and fix my problems with clear and easy to follow instructions.

4 years ago

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Teacher Mom Modesto, CA

This is an AWESOME product (phone and cell plan) for young teens! I have a 13 year old boy who has enough screen distraction in his life. Gabb allows us to have a connection through phone, text, and GPS for safety, without all of the headaches that come with modern smartphones. It also gives my son a phone with the same look and feel of a modern smartphone--and this is more important than you'd think during the middle school years when they just want to blend in with the crowd. The company itself is FANTASTIC--they do exactly what they say they are going to do. Customer service is fast and easy. I've lost track of the number of people I have recommended Gabb to!

4 years ago

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Angela Linville, CFCE Leavenworth, KS

We purchased the Z1 at Christmas time last year (2019) for our 13-year-old, and it served it's purpose well. The only features we really wanted that it didn't offer were GPS tracking, group texting, and image texting (selfishly for my own use). When the Z2 was announced, with the GPS tracking, and the option for the Plus plan with both image and group texting, it was a logical upgrade for this Christmas. We were going to pass the Z1 down to my 10-year-old, as he already had the Verizon Gizmo watch for tracking and basic texting. However, he had outgrown the watchband, and we decided to trade in the Z1 for a second Z2 with the basic plan, and cancel the Gizmo. Both boys were excited to receive their phones, and they do exactly what we wanted them to do. The customer service reps at Gabb have helped us receive promo discounts, transfer lines, upgrade plans, transfer SIM cards, and merge accounts. They are pleasant, helpful, and follow-up with more details or corrections when the situation calls for it. We have kept our Verizon accounts for the parent devices for now (as 15+ year customers), but are happy to have this option for the teen/tween, and have even contemplated switching the parent lines as well. We recommend this option to others and are grateful for a simple, effective, and safe way for our kids to stay in touch.

4 years ago

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jedimvma Tysons Corner, VA

i purchased a phone for my 5 year olds to share. it was (is) going to arrive later than expected and i was worried because they're about to visit their dad out of state and i wanted them to have the phone for the visit. i first contacted because the billing is set on a certain day, which happened to be before we go the phone (but after we were supposed to get it) and i didn't want to be billed before my kids were even able to use the phone. the agent who helped me basically said they could disconnect the phone so i'm not billed, and credit me the bill amount that i'd already paid so that once i get the phone i can reconnect and use that credit on my account then. i contacted again 11 days after i was originally supposed to get the phone and that agent explained that there were 2 more days until the time when they would send a replacement, but because of my situation he went above and beyond and asked for approval to send one out 2 days early to make sure we have the phone on time. i have yet to get the phone but i'm already so happy because the customer service agents have been so very helpful, kind, and understanding. i'm so pleased with the help i've received and can't wait for my kids to get their first phone!

4 years ago

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Jason Muhlberger Flower Mound, TX

Customer Review Video

4 years ago

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Ellen Blust Middleton, WI

Gabb Wireless offers all that it advertises - a smart, inexpensive way for teens to be in touch with their parents and friends without the addictive quality of internet connection, and without making them feel too different from their peers. I searched for a long time for something like this, and was so glad to find Gabb. Now that my son has his own Gabb phone, I can also say that it works great in all its apps and its network. The phone lasts for days without running out of battery, my son enjoys having it, and the assurance that he can get in touch with us without being tempted to spend all his time staring at a screen... is priceless!

5 years ago

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Savannah Parrott

I bought a gabb watch for my daughter and it was malfunctioning so they sent me another one for free and I was having trouble activating it and they helped it took a little bit of time but they did a wonderful job thank you

6 months ago

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Reply from Gabb Wireless

Hi Savannah, thank you so much for leaving this review! We are so glad we could get everything resolved for you. Thanks for being part of the Gabb Family!

Sep. 5th, 2024

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J

Cameron was articulate, informed and maintained a professional decorum through the entirety of our call. All my expectations and wants were met and I greatly appreciate how the interaction was handled.

7 months ago

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Reply from Gabb Wireless

We're so glad Cameron was able to assist you! Thank you so much for taking the time to leave us a 5-star review. We appreciate you!

Aug. 26th, 2024

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Maria Harwood

I’m giving Gabb a second chance because Alisen in customer service was friendly and helpful and understanding. I was ready to be done, but Gabb customer service (at least with Alisen) can’t be beat. My kid’s phone stopped working after only a couple of months. Disappointed and frustrated I called to get the contract canceled. Surprisingly, my whole plan and attitude toward Gabb changed with a refreshingly rare kind of customer service. Thank you Alisen, and thank you Gabb for hiring quality people. I hope Alisen’s way reflects the way of your whole team.

5 months ago

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Reply from Gabb Wireless

Hi Maria, we appreciate the kind words about our fellow teammates! We are happy to hear that the issue was resolved by our outstanding teammate, thank you again for sharing your experience with us, and thank you for being a part of the Gabb Family. Have a wonderful day Maria!

Oct. 2nd, 2024

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Susannah Craig Tallahassee, FL

Gabb is fantastic. We have the watches for both boys & I feel so much better when I have to drop them off somewhere that I can track them, call them, message them, etc. It gives them freedom too to talk with other friends that also have Gabb devices or grandparents/family. Plus they love the cool features! Customer service is excellent (thank you Ruthie)!

1 year ago

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Reply from Gabb Wireless

We love hearing this feedback! Thank you, Susannah!

Jul. 17th, 2023

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Christian Renger Fort Collins, CO

I was helped over the phone by a young woman named Arlo, she was fantastic. So polite and attentive, she helped troubleshoot the issue we were having, and was quick to provide a solution. She exceeded our expectations! We have been customers of Gabb for several years now, we appreciate their mission, and it obviously translates to their team, because Arlo was a delight in terms of Customer Service! Thank you!

1 year ago

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Reply from Gabb Wireless

Hi Christian! Thank you for this review! We love hearing about positive experiences from our customers with our Customer Support. Thank you for being part of our Gabb family.

Apr. 28th, 2023

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andrew evans

Had an issue with our contract as the payment was much higher than the agreed rate but customer service has been above and beyond amazing getting everything worked out and following up months after to ensure everything is still working great. Megan has been one of my favorite customer service people ever. Highly recommend the watch, service, and customer support.

2 years ago

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Reply from Gabb Wireless

Hi Andrew! Thank you for this review. We love hearing these experiences with our amazing Customer Support. We're happy to have you as part of our Gabb family!

Feb. 15th, 2023

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Mazey Strauss Boston, MA

Thank you GABB Wireless for bringing cousins closer together during the holidays. My three young granddaughters received gabb watches for Christmas. It’s so much fun to see and feel their excitement and hear the laughter as they explore their newfound independence. Their 95 year young great grandmother couldn’t stop smiling! The “Gabbing Cousins” go gabbing together! Oops, the gabb basecamp farm phone is ringing - bye for now and thanks again.

2 years ago

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Reply from Gabb Wireless

Thank you, Mazey for this amazing review! We love that your Grandkid's are loving being apart of the Gabb family. We appreciate you!

Feb. 2nd, 2023

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Morgan McWilliams Ennis, TX

Gabb wireless has given me peace of mind knowing I can access my child’s location and contact them anytime. Not only has that been helpful but the live chat feature is so helpful as well. I needed help figuring out my bill and Noel C. was such a great help in getting my bill payment processed quickly and without hassle. Would definitely recommend gabb to all parents out there!

2 years ago

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Reply from Gabb Wireless

Hi Morgan! We appreciate this review and are happy to hear that your Gabb device is a good fit for you and your family!

Jan. 30th, 2023

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Sofia Livorsi Omaha, NE

The customer service call was answered quickly; the representative was friendly and helpful and I was able to understand her easily (she was obviously a fluent English speaker and familiar with how things are usually phrased in English, no confusing phrasing or unnecessary extra statements, just right to the point). She put us on hold just briefly so she could ask someone and found the answer to our question. At other times we have had to wait a long time for Gabb customer service to pick up the phone but this time we didn't.

2 years ago

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Reply from Gabb Wireless

Hi Sofia, we're so glad you were taken care of! Thank you for the review!

Dec. 30th, 2022

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Libby Moreno Des Moines, IA

We got Gabb phones for our two daughters last Christmas (ages 11 and 12). We had been holding off on getting them phones because of the distraction/addiction they can cause. Gabb phones have been great in that they allow us to call/text them when needed, but do not have the same attraction for kids to need to be on them all the time with apps and games. The girls don't love that they don't have iphones like their friends, but this has been a good stepping stone! I 100% recommend Gabb phones for your kids!

2 years ago

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Reply from Gabb Wireless

Thank you, Libby! We appreciate you taking the time to leave this positive feedback!

Dec. 15th, 2022

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LM Glendale, AZ

Gabb Wireless has been fantastic for my young teen. We have been using them for almost two years and have been very happy with the service and have the peace of mind that our daughter is not exposed (to the best of OUR abilities) to social media and such. We have had to contact customer service a few times and they have always been great, although calling in takes much longer. Highly recommend this phone/service for any parents on the fence about getting their older child/young teen a phone.

2 years ago

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Reply from Gabb Wireless

We appreciate you taking the time to leave this review! Thank you, LM!

Dec. 19th, 2022

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Mac Cabot, AR

After 1 month our daughters phone would not charge. We contacted GABB online chat, Rebecca J did an excellent job, quickly joined the chat, quickly responded to my questions and concerns and found answers and very satisfactory resolution to my issues. I would highly recommend her to address other issues. Thanks so much Rebecca, great name and quality of service for GABB.

2 years ago

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Reply from Gabb Wireless

We appreciate you taking the time to leave this review! Thank you, Mac!

Dec. 19th, 2022

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V. Venugopalan Aurora, CO

I wanted to write about Scarlett C. I had great difficulty placing an order for two or three weeks. Chat wait times were too long and I wasn’t getting much help. Ms. Scarlett followed up, using her own initiative, emailed me and wanted to know how she could help. She followed up with emails and helped in securing my order fora phone and phone service. I commend her for excellent customer service! I commend er for her customer service and excellent follow through..

2 years ago

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Reply from Gabb Wireless

We greatly appreciate you taking the time to leave this review! Thank you, V. Venugopalan!

Dec. 20th, 2022

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Travis Clifton Seaside, CA

Scarlet was fantastic, she was able to answer all my questions and very personable. I called in about my sons cracked screen on his gabb watch and she was able to help us get a new one ordered and just a great overall experience. We will be gabb customers for a long time as we have 4 children and we love the product and finding good service is hard these days, thank you Scarlet and Gabb.

2 years ago

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Reply from Gabb Wireless

Thank you, Travis! We love hearing this positive feedback!

Dec. 21st, 2022

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Mary-Garner Merz Augusta, GA

My daughter's phone was acting up and I decided to try Live Chat to see if we could get the issues resolved. Rowan K was the support team member who was assigned to our chat and I couldn't be more thankful that he was. He very patiently helped us figure out how to clear the cache as well as figure out why some calls weren't going through. When we say our prayers tonight, we will include Rowan. Thanks, Gabb!

3 years ago

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Holly Ledbetter Lehi, UT

We absolutely love the watches. They are perfect for my kids (ages 8, 8, and 6) who ride their bikes to school and activities so we can make sure they made it to their destination and keep in contact with them when needed. My youngest daughter's watch recently stopped working and the customer service has been incredible, especially Jody S. Thank you Gabb!

3 years ago

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Tyler Galovich Kamas, UT

Customer Review Video

3 years ago

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Michel Snyder Medford, NJ

I cannot tell you how excited and relieved I am to have found Gabb wireless. We want to live intentional lives and it has been difficult finding phones and phone carriers that align with this. Thank you Gabb wireless for what you're doing. The customer service that they offer is outstanding! I thank you as a mom and just as a person. You guys are the best

3 years ago

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Katrina Kadlec Rhinelander, WI

We LOVE this company. Thank you for offering a phone without apps and internet access. Please, please keep it this way!! It is the only safe option for our teens and we have five children. I am hoping your company stays around for a long time and true to your mission... Our oldest daughter has one of your phones and I am going to order another for our second daughter this month. We really appreciate having a safe device to offer them.

3 years ago

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Dee Smith ,

My kids has been begging for a phone but my husband and I decided we wouldn't get him a phone until he was 16 yrs old. However, because of the safety and GPS capabilities the Gabb phone has we got our son a phone for Christmas. He was thrilled and we have peace of mind. My interaction with everyone at customer support has been amazing! Such a great product and incredible company. Thank you!

4 years ago

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Daniel and Rachael Harris

I was frustrated that we could not purchase a replacement Gabb watch charger from Gabb, but I purchased some used watches from the friend who referred me, and was able to successfully connect them to my account with their help!

2 years ago

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Reply from Gabb Wireless

Thank you for sharing this review! We're so excited for you. Welcome to the Gabb family!

Jan. 26th, 2023

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Dez Weir South Jordan, UT

The woman who helped me answer questions about my bill and invoice was absolutely spectacular! I admit I was feeling a bit of dread having to call a customer service line early this morning after a long weekend and she was understanding, patient, and so very kind! I loved the service she provided!

2 years ago

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Reply from Gabb Wireless

We love hearing this kind of feedback! Thank you for taking the time to leave this, we appreciate you Dez!

Jan. 18th, 2023

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star star star star star

Donna Barber Victoria, TX

My now 13 year old has had a Gabb phone for two years, now starting her third. The device and the service have been excellent. We've never had an issue. We only had to call customer service once and they were super helpful and accommodating.

2 years ago

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Reply from Gabb Wireless

Hi Donna! We're happy to hear that Gabb works for you and your family! Thank you for being part of our mission!

Jan. 6th, 2023

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Linda Yarlagadda Leawood, KS

Gabb offers a product ideal for elementary aged children. But I don't like the challenges we're currently having charging our daughter's Gabb watch. The company is having us mail it back in to be cleaned, so hopefully that will resolve the issue.

2 years ago

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Reply from Gabb Wireless

We appreciate this review, thank you Linda!

Dec. 15th, 2022

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jesse ashby Gladewater, TX

Gabb provides exactly the service they advertise. On the rare occasion I have had trouble with them, customer service has been outstanding. They were both empowered to and capable of quickly understanding the issue and getting a resolution after one explanation.

2 years ago

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Reply from Gabb Wireless

Thank you, Jesse! We appreciate you!

Dec. 15th, 2022

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Nicole W Dallas, TX

I have used gabb wireless for my 14 year old stepdaughter and now also for my 5 year old son. Customer service has always been very helpful and friendly. I definitely recommend them as a safer option for cell phones for kids!

2 years ago

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Reply from Gabb Wireless

Thank you, Nicole! We love to hear this feedback!

Dec. 19th, 2022

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Teresa Terry St Louis, MO

The GPS is so reliable and I trust that my son will be safe when using his watch. He loves it (he is almost 9 and is in 3rd grade). My 6th grade daughter also uses it, although she would rather have an iPhone, this gives me piece of mind :)

2 years ago

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Reply from Gabb Wireless

We love to hear this! Thank you for taking the time to leave this review, we appreciate you Teresa!

Dec. 21st, 2022

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star star star star star

Melissa R Valparaiso, IN

Gabb seems to be working great so far. I got the watch for my 7 year old, as he likes to go play at the park behind my house, and this way I don't have to be with him at every moment. Customer service via chat was rather quick and able to assist with what I needed.

2 years ago

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Reply from Gabb Wireless

Thank you, Melissa! We love to hear this feedback!

Dec. 21st, 2022

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star star star star star

courtney dittrich TX

I love that there is a safe cell phone option available not only for children, but also for moms. Gabb gives me everything I need in a phone (calls, texts, photos, videos) and it doesn't distract me or pull my attention away from what is most important, my kids!

2 years ago

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Reply from Gabb Wireless

We are happy to hear this has been everything you need in a phone! Thank you, Courtney!

Dec. 21st, 2022

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Brynlee Dalton Riverton, UT

Gabb Wireless is SO amazing! It is very good for kids or tweens. With all the bad things going on in the world, I am so happy to know that kids are safe on their Gabb Wireless phones! I would definitely recommend Gabb Wireless to a friend.

3 years ago

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Peace Keeper Greeneville, TN

KALI H. Needs a promotion or a raise, I'm just gonna say it. You need to look at how well she dealt with "Eric B" and how a couple minute issue turned into 3 days over email cause I had no secondary phone. I find it humorous how everything happen but she didn't get irritated at all. Just got the job done. 👏👏👏

3 years ago

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Ali Anderson Salt Lake City, UT

I love having this phone option for my kids! The phones are great, and the one tiny problem we had with my son’s phone disconnecting from the network was easily and quickly fixed through a painless chat with Support. I can’t recommend Gabb enough! I talk about it to all my friends!

3 years ago

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Veronica Saint Paul, MN

This is a great phone! It offers peace of mind for parents wanting to allow their kids to be kids and to be safe with technology. Delivery was fast. Service has been great! Bonus we weren't expecting: my son loves the photo editor on the phone. It allows him to get very artistic with his photos. I highly recommend this purchase!

3 years ago

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Cori & Paul RE Mesa, AZ

The online chat customer service is exceptional. My customer service chat was with a real person who responded promptly and accurately to my questions and comments. She was knowledgeable about Gabb's products and services, was affable in tone, and able to assist me with all of my questions, concerns, and new order.

3 years ago