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6.1

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BeauCarl South Jordan, UT

Verizon in the Past was the most reliable phone service however in my experience Verizon is pretty much the same as other providers there are pockets like other providers where in Verizon cannot deliver good cell service unfortunately this happens in my home area we have called Verizon multiple times and they have decided not to improve their service so we are switching to T-Mobile

4 years ago

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Connor Farmington, UT

Verizon is the luxury phone company of them all. They have the best service and phones, I once had service in the middle of the desert when nobody else did and it helped us get a tow-truck.

4 years ago

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KC Riverton, UT

Good service (for where we live) and I didn't drop calls too often. I like that they have brick and mortar stores all over the place. We switched to another provider when we found a better price, but we drop more calls than we used to (Verizon was better that way, just a little more expensive).

4 years ago

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Martha Gourley Pleasant Grove, UT

Good service in our area. We had Verizon for many years and were happy with the service. We did get a better plan with another company and so we left Verizon. Good service while we had them.

4 years ago

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Kaydence Bonino Riverton, UT

We are currently with verizon and would 100% recommend them. We love there customer service. We have been with a few different carriers and although verizon is a bit more expensive it is worth it!

4 years ago

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AK Riverton, UT

I used Verizon for several years and had a good experience. The reception was pretty good, less dropped calls compared to the other carries (I think this just depends where you live). It seems like there's always a deal on phones, so I always just shop around to see who will best meet our needs.

4 years ago

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Deanna Lehi, UT

We love how great and wide reaching the cell service is. However, we hate the price. We have been with Verizon for over 14 years and can’t switch providers because of it being the only provider that works at the children’s hospital. We wish they would provide deeper discounts to their loyal customers.

4 years ago

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Eric Smith Riverton, UT

Verizon has the best coverage any where we go we know we will have service and their customer service department has always treated us well when we have called in with questions or concerns about our bill.

4 years ago

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Lauraine Pleasant Grove, UT

I've used verizon my whole life and I guess I've been fairly satisfied by their services. Their network is reliable and I've had signal in places I normally wouldn't have had with a different service. HOWEVER, every time I have called them with a problem, their customer service was awful. They were so rude and unhelpful.

4 years ago

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Ben blair Phoenix, AZ

Verizon is the best. It covers more than anywhere else, it is the fastest and it has the best people working there. The people know what to do and have many solutions to any problems you might have.

4 years ago

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Becky Livingston, TX

We have had 2 phones and a jet-pack for wi-fi for several at least 10 plus years on Wi-fi and 15 -20 on the phones! It would be nice if they did something for their loyal customers sometimes besides the "coffee" rewards. They do have the best coverage throughout the US except around Burlington, IN.

4 years ago

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Ted Johnson Pleasant Grove, UT

I use Verizon for my work phone and the service is very reliable. I am able to get service almost anywhere and it is clear and not delayed. They also make it easy for Wifi and being able to use all the apps on my phone.

4 years ago

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Helen Macfarlane Pleasant Grove, UT

I work at a high school with thick cinderblock walls. Everyone has problems with service in the school EXCEPT the people with Verizon. This is only one example of why I love Verizon. I’m never changing providers!

4 years ago

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Rory Henrie Pleasant Grove, UT

I have been a Verizon customer for over 20 years. I currently have 5 phones on my plan with them. I like their coverage as well as their customer service and phone options. I would definitely recommend to anyone.

4 years ago

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KayCee Belka Derby, KS

We have had great luck with Verizon for use of our cell phones. We typically have good service wherever we go. We also have been impressed with their customer service and help on more than one occasion. They really take the time to help the customer.

4 years ago

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Tracy Womack Cedar City, UT

I have been a customer of Verizon since the 1980's. Their customer service has been the BEST that we have ever encountered. They are willing to listen when a product has an issue. They quickly help us resolve the matter.

4 years ago

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Breanne Stanko Logan, UT

Verizon has amazing coverage. I never dropped calls and my service and data was always great. Very expensive but worth it if you have the money. I really wish we didn’t have to switch to T-Mobile.

4 years ago

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Rachel Ellsworth Gilbert, AZ

I have used Verizon for as long as I can remember and I love it! My only complaint is that the international phone plan offered through Verizon is quite expensive and doesn’t offer very much. That makes it difficult for me because I love to travel. However, if I am in the US then Verizon is wonderful in every way!

4 years ago

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T

Great customer service! Costs a little more than some other providers but they compensate for the difference with the customer service. Anytime I have had a concern they have helped make it right.

4 years ago

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matthew Logan, UT

i love verizon i get more service then the other carriers like at work ill have service but other people won't cause they have at&t or Tmobile and when i go in to get help with something there are very helpful and get the job done

4 years ago

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Taylor Baldwin Wellsville, UT

Verizon has my phone provider since I got my very first phone. I’ve never had any problems with the service and always have had great LTE service. Love the the unlimited data and it works super fast.

4 years ago

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Alicia Roddin Sandy, UT

Verizon is trustworthy and has good reception in most areas. Their app makes it easy to understand how much your bill is for each service and how much data you have left for the month.

4 years ago

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Jimmy Monroe Provo, UT

Verizon is great! Once everything is setup, everything is super straightforward. The app is extremely intuitive and switching things up couldn't be easier. There are discounts for working for universities, the coverage is great, and the regular deals are awesome.

4 years ago

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Kimberly LeBaron Delta, UT

Verizon has been my cell provider for years, and I am pretty happy with them. The family plan is very affordable, I never have problems with bad service unless I’m in a super rural area, and it’s easy to move around phones, plans and change to a international plan when traveling. Customer service has always been great for me too.

4 years ago

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JaCee Leamington, UT

I used to have T-Mobile. I never had service. I had limited data and it was annoying when I couldn’t use my phone! After switching to Verizon I ALWAYS HAVE SERVICE! And unlimited data is AMAZING!!!

4 years ago

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Amanda Farmington, NY

I’ve been a customer of other carriers and they might have better prices but you’re paying for what you get. I switched back to Verizon and the coverage while I travel is amazing.

4 years ago

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Alyssa skinner Gilbert, AZ

Ive been with Verizon for 3 years and loved the service I have gotten! I started out with sprint and constantly had problems with service so I changed to Verizon’s and haven’t had any problems in 3 year! Wouldn’t use anyone else!

4 years ago

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kerry perez Orem, UT

I've been a verizon member for the past 6 yrs, very happy with them thus far. Service is better than other's, customer service is always a good experience both at stores and online. The app is very useful, I use it all the time to manage my minutes and usage for my kids also.

4 years ago

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Karrie Ogden, UT

We have had Verizon for a while and overall we are satisfied but think it could still be better. Our coverage isn't great but the price is low enough to deal with some bad coverage spots. I don't have really anything bad to say about them.

4 years ago

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Ashley Pleasant Grove, UT

I was a Verizon customer while living in TX. There was clear connections every time. I moved to a smaller town in Utah and had some connection problems so I switched. Besides that, I really enjoyed Verizon and the customer service was very friendly and helpful. I could easily email my questions and get responses back pretty quick.

4 years ago

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Scott Lyle Gilbert, AZ

Verizon rocks, always people in store ready to help you out. They make things a simple and easy process and always let you know of the best deals. Trustworthy company and great phone service.

4 years ago

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Allison Driggs Salt Lake City, UT

I have been a customer of Verizon for as long as I can remember. It’s a great company and perhaps my only complaint would be that sometimes there is a long wait time for service. But the service is always excellent once you get there. Love Verizon.

4 years ago

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Abby Driggs Provo, UT

Kind of expensive but incredible service. I use T-mobile currently but my parents use Verizon. I feel like I’m constantly asking them if I can use their phone because they always seem to have service no matter where we go.

4 years ago

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Kilee De Oliveira Provo, UT

This is the best mobile network. I have used Verizon for over 10 years now and I am always beyond impressed. The service is incredibly fast and I almost never have a problem with internet connection.

5 years ago

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Mickie Johnson Ogden, UT

I have had Verizon for the last few years. Their service is great and it doesn't cost as much as the last service I had. I never have dropped calls or been in an area that I can't get my calls out.

5 years ago

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J.C. Pleasant Grove, UT

We've been with Verizon since the 90's, when phones looked like big walkie talkies. We have been impressed with their products, service and willingness to provide us with what our needs are for the each family member.

5 years ago

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JAKE American Fork, UT

I have used Verizon for cell service for a very long time. I do feel like on the bill there are a bunch of random charges that are difficult to decipher. Sometimes I feel like I dont even know what I am being charged for because it can be confusing. Service wise I do feel like the network is good. We rarely drop calls.

5 years ago

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Dave Ros Pleasant Grove, UT

I have been with Verizon since 2001 and lived in two states. The reception for cell service is great. i have never had a problem with dropped calls. I like the family plan that includes my kids phones. Customer service has been great at resolving billing issues which rarely happen (once a year or so I have a billing issue).

5 years ago

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Erika American Fork, UT

We have used verizon as a cell phone carrier for a long time. The coverage has been good in most areas. Customer service is fairly quick to respond and are usually very helpful when we call. The bill can be kind of confusing to read. It can be hard to understand all the extra charges and fees.

5 years ago

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Amber McEntire Orem, UT

Best service and signal strength all around. I'm a real estate agent and need service in rural areas as well as city center and they work the best everywhere. I've tried all the carriers and they are the most consistent

5 years ago

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Cici Paskett South Jordan, UT

I’ve used Verizon for years now and haven’t come across any major issues with the actual product (phones, cellular data, etc). However I’m not impressed with the salesman and customer service, do your research to be sure not to get ripped off by unnecessary extra fees.

5 years ago

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Micah Bradshaw Salem, UT

Love Verizon! Great coverage and helpful representatives. We have been with Verizon forever. My husband just switched because of work contracts....not happy with his new provider. Miss him having Verizon!

5 years ago

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janalee sanders Valley Center, CA

we looked into Verizon when we were changing cell providers because we know others who use them and have had a good experience. for the services we needed they just couldn't come quite as low as one of the other companies we looked into so that's the only reason we didn't go with them.

5 years ago

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nathan brewer Lehi, UT

I reciently switched to Verizon because of the company I work for. I have nothing bad to say. We have great service and never drop calls. If one thing could be improved it would be that we don't have very good reception at our house and we live in the city. Seems like if you live in a major city you should always have a strong signal.

5 years ago

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Shayla Hankins Lehi, UT

Verizon has been my phone service provider for all my life and I have not once thought about switching. They has fast nation wide service and fast customer service. I get 4g when no one else does.

5 years ago

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Katie Marz Orem, UT

I will never stop singing the praises of Verizon. Many think it's too expensive but I definitely think it is worth getting. I always have service where a lot of other providers don't.

5 years ago

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Matthew Carbaugh Herndon, VA

Had Verizon for about 6 years under a family plan. The cell reception was top notch and rarely had problems with not getting a signal. However this came at a price and which is why our family ender up switching providers to AT&T.

5 years ago

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Shauna Craig Pleasant Grove, UT

There is not a better cellphone provider than Verizon for getting reception wherever you travel. When we traveled to rural places in Utah and the other people on my team had other providers, I was often the only one with reception.

5 years ago

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Jami Schmieding Mesa, AZ

I have had Verizon for 10 years and I wouldnt go to any other company. I always have fast speed internet and service. When other people dont have service they ask to borrow my phone because mine always has it. I win :)

5 years ago

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Justin Alpine, UT

Verizon never gave me trouble when I was using them, it was just very expensive, so if you can afford it, I would recommend them. They have amazing service everywhere, with great plan options.

5 years ago