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5.3

Overall Score

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Parker Medford Pleasant Grove, UT

T-Mobile is a great phone service. They are really reliable and the customers at the stores are amazing, and very nice.

4 years ago Edited September 14, 2021

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Emma Roseville, CA

Doesn’t get service many places that other carriers do. Has some benefits that are good like T-Mobile Tuesday’s.

4 years ago

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MICHELLE Mesa, AZ

I have been a customer for a few about 10 years. Happy so far, good value for the price.

4 years ago

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JR Suguturaga Orem, UT

Provides competitive pricing but the cellular service was spotty and some times unreliable.

5 years ago Edited September 14, 2021

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Jonas De Olveira American Fork, UT

If my company wasn't paying for my cell phone I would not be using t-mobile. My service is inconsistent and unreliable.

5 years ago

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Cindy Bailey Lehi, UT

Best prices I have found but their coverage is not as good. It is limited in some areas.

5 years ago

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hanna Gilbert, AZ

I have had recent trouble with this provider. I travel many places and i usually don't have service in mountains.

5 years ago

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Mitch Krull Pleasant Grove, UT

Good service, great customer service. I like them a lot. Better value than the other companies.

5 years ago

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Sharon Tomlinson Lindon, UT

Less expensive but the coverage is also less reliable than A T and T. Good for people who never leave home.

5 years ago

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Jocelyn E Lehi, UT

Love the family plans they are a great price. Coverage is not consistent where I live!

5 years ago

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Jennifer Greenwood Draper, UT

The service is good and the price is good but it’s hard to get reception if I’m not in a public area.

5 years ago Edited September 14, 2021

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Isaac Greenwood Riverton, UT

Couldn’t find a better price for the service that you get it’s awesome!

5 years ago

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Anne Radcliffe Pleasant Grove, UT

we switched over 2 years ago. we pay about the same, but we get so much more!

5 years ago

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Jr Orem, UT

unhappy with my service. i was so relieved when my contract was over. over charges on my bill and no one could explain why. too many dropped calls, service was horrible.

5 years ago

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Tilda Saint George, UT

Been with them over 12 years, customer service has always been great, BUT service hasn’t. I’ll get no service or my call drops all the time.

5 years ago Edited September 14, 2021

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Taylor Vance Salt Lake City, UT

T-Mobile Tuesdays! Free Stuff. I have never had a problem with reception.

5 years ago

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Troy Siren Gilbert, AZ

Inexpensive monthly rates and a great product. Pleasantly surprised how good the coverage is.

5 years ago Edited September 14, 2021

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michelle l pierce Gilbert, AZ

When I had T-Mobil it was very expensive, But they have chaged their plan to be more affordable

5 years ago

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Bella Houtz South Jordan, UT

T-mobile is a great cell phone provider! It gives you great service when you are on vacation.

5 years ago

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Bella Houtz South Jordan, UT

T-mobile is a great cell phone provider and is great for service when you are on vacation.

5 years ago

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Erin Rhoton Veguita, NM

My husband had T-Mobile and he had some nice perks but the service wasn't great.

6 years ago

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William Grouzis

Don't buy 50.00 screen protector! Every 2 weeks, peeling off. 4 times now! No refund! Frustrating!

9 months ago

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JON “David” BAUDER Easton, PA

Tried to get two shipping orders, but the guy causes a problem at the T-Mobile store

11 months ago

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Brian Mckinney Birmingham, AL

what a crap service, hidden fees, no actual customer service at off hours, VERY Dissatisfied with the entire process.

1 year ago

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Bob Sharp Chicago, IL

There are places that I don't get good service so I have to move around

1 year ago

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LaToya Swain Bryan, TX

I love their affordable plans, reliable, and fast service.

1 year ago

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Monique Snow Sterling, CT

Used for a short time. I usually had horrible reception had to switch companies

1 year ago

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JULINE CADESCA FL

Tmobile the most unprofessional, worse customer service!!!! Please don’t buy service from them. 😠

1 year ago

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What Not Wilmington, DE

DO NOT TRUST T-MOBILE. DO NOT BUY A PHONE AT 1/2 PRICE. THEY WILL CHARGE YOU FULL PRICE. THEY ARE RIP OFFS!

1 year ago

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Liana Simon Austin, TX

Phone service is great even in the valley in southern Texas

1 year ago

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Montana Lola Kent, WA

Lots of tech issues w/new phs, no compensation for all the time spent, not satisfied

1 year ago

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Joseph Ericka Miami, FL

T-mobile is suck. They over charge me for restoration fee on top of my monthly payment plus taxes. Not nice

2 years ago

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ernest Clovis, NM

phone number was hacked. by the time they got my number back to they had hacked my outlook and yahoo email accounts

2 years ago

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Dale Reed Oklahoma City, OK

I get keep getting over seas people. this service sucks I will never use T Mobile again beware Beware They suck

2 years ago

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Nova Starr Miami, FL

Taking money from your bank account without permission when you already paid for it... No respect for the customer

2 years ago

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kenneth hamby Waynesboro, PA

TALKING TO T-MOBILE AGAIN ABOT MY PHONE GOING TO EMEMERGENCY CALLS ONLY AND THE PHONE DISCONNECTING CALLS

2 years ago Edited November 12, 2021

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Dusty Bornefeld Lansing, MI

A cup and a piece of string sends better texts than my phone with T-Mobile. Worst. Service. Ever. Thanks.

2 years ago

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Kurt Lucas Olney, MD

T-Mobil has spotty service and was very frustrating to have service with.

2 years ago

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James potter

Too expensive for 2 phones and for the number of years I have been a customer

3 years ago

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Matthew Brink

They have the best customer service through and through but terrible coverage!!

3 years ago

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Jake Sulkowski Parrish, FL

Excellent customer service and great first responder discount, but horrible phone service

4 years ago

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Joseph Anthony White Plains, NY

Good service and connectivity but pricing is still too high

4 years ago

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Brett

They are good for the price they charge.

4 years ago

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Susan Kathryn Lorain, OH

I like them. Their pricing is great for 55+

4 years ago

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Sue Vesci

Great customer service - marginal coverage

4 years ago

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chuck

Fairly priced services with decent service area.

4 years ago

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Ebony SW

Customer service is better than the quality of the phone service

4 years ago

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Shivani D

It's an amazing customer friendly company

4 years ago

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Christina King Pass Christian, MS

Service is spotty and inconsistent for the price. I canceled and moved on to a different company.

4 years ago

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Fahed A

Good company and growing on a fast peace

4 years ago