T-Mobile Logo
star star star star_half star_border
1,615 User Reviews

7.5

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star_border

Chris Springfield, MO

When you call customer service you can never understand the person you're talking to

3 years ago

star star star star star

David F Meyer

great coverage in my area. Good plan covers all of my needs .

3 years ago

star star star star star

Jerry

T-Mobile Tuesday is another way they care about the custumers

3 years ago

star star star star star

Peter Faller

They are great customer care and the service is always available

3 years ago

star star star star star_border

Deb Strother

Prices are better than the other companies. Coverage is equal to others, if not better.

3 years ago

star star star star star

David K Deubner

Great service and I always have a person who knows how to resolve issues.

3 years ago

star star star star star

Les Sweigart

Because the service is great and so is their customer service.

3 years ago

star star star star_border star_border

William South Jordan, UT

Service is okay, but I use T-Mobile because of the price. I really like T-Mobile once they started carrying the iPhone.

3 years ago

star star star star star_border

Danielle Syracuse, UT

Great prices! However, the coverage isn't that great. You get what you pay for though.

4 years ago

star star star star star_border

Raquel Sandy, UT

Although service can be sketchy, the people in the store were super helpful in fixing my phone.

4 years ago

star star star star star

Albert Looney Las Vegas, NV

I have had Verizon, AT&T, Sprint and am most pleased with T-Mobile.

6 years ago

check_circle

Review Source

star star star star star_border

Brandon Deck Santa Clara, CA

Coverage wasn’t as good as my last cell phone company but there 5G is very impressive.

8 months ago

check_circle

Review Source

star star_border star_border star_border star_border

Gordicookie Orlando, FL

Worse company I have ever been part of. Sprint is in the worse hand ever. They don’t treat old customers with the respect and consideration that they should.

9 months ago

check_circle

Review Source

star star star star star_border

SA Summit, NJ

Bought a family plan for my kids and have not had any issues. The overall service is great.

9 months ago

check_circle

Review Source

star star star star_border star_border

Elizabeth Elizondo San Antonio, TX

Sometimes I have problems with the network but other then that I’m good sometimes employees can be rude

9 months ago

check_circle

Review Source

star star star star star_border

Gema Gurrola Orem, UT

I was with Sprint and change to T-Mobile after they bought Sprint. They are responsive and helpful

10 months ago

check_circle

Review Source

star star star star star_border

Ambar Houston, TX

It used to be really bad but they have improve in every aspect, service is now better

11 months ago

check_circle

Review Source

star star star star star_border

Kat Saint George, UT

Good company . Doesn’t have the same reach as other companies. Price is reasonable.

11 months ago

star star_border star_border star_border star_border

Latasha Johnson Chicago, IL

Very unhappy and left with no phone Bad

3 months ago

check_circle

Review Source

star star star star star

Kristen Denver, CO

Have been a customer with T-mobile for 7 years no complaints. Great service and pricing

1 year ago

check_circle

Review Source

star star star star star

Tracey Pitre Hazelwood, MO

I have been with T-Mobile for years and I really love them whenever I have a problem they fix it.

1 year ago

check_circle

Review Source

star star star star star

Peter Chvala Kennesaw, GA

All the reps that I have had encounters with were most helpful and knowledgeable.

1 year ago

check_circle

Review Source

star star star star star

Mugatrao Indalkar Columbus, IN

Excellent service and product quality. I enjoyed using this company service and recommended !

1 year ago

check_circle

Review Source

star star star star_border star_border

Ivars Loce Whiting, NJ

T-Mobil could do better, their signals are not that strong. Bell Telephone was the best, the current carbon copies just don't make the grade!

1 year ago

check_circle

Review Source

star star star star star

Kevin Malone Washington, DC

Best service I could ask for. I have used other networks as well but this one takes the trophy.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Sks1969 Carlisle, PA

Horrible service! They literally had to end our contract early for us because we had no service in our area and they had no plans to put up any new towers anytime soon.

1 year ago

check_circle

Review Source

star star star star star

sylvia rendon San Antonio, TX

Good cell phone service , few dropped calls. Fees are reasonable Plus get Netflix free !

1 year ago

check_circle

Review Source

star star star star star

Danny N. Cage Natchitoches, LA

Always there to help with whatever problems I might have, and always strive to satisfy my needs.

1 year ago

check_circle

Review Source

star star star star star

Jan Clemence Surprise, AZ

We have been with T-Mobile for over 10 years and will stay for the great service..

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Emily Beaverton, OR

Phones were low quality unless you dropped a grand or more on the. Monthly cost was not awful but really high sign up prices if your credit is not top par. Service was awful.

1 year ago

check_circle

Review Source

star star star star star

Alma Durand ,

They are good service I gave a telephone and it works great even in the mountains.

1 year ago

check_circle

Review Source

star star star star_border star_border

Ccabral28 Puyallup, WA

T-Mobile service isn’t the greatest. I have had full service for the past week but nothing loads. Might be switching companies

1 year ago

check_circle

Review Source

star star_border star_border star_border star_border

Michelle SM. Cedartown, GA

Calls interruption daily, no signal, static, echoes, even installing one of their devices in my internet to help with less interruption still did not work reliably. Customer Service is really great!

1 year ago

check_circle

Review Source

star star star star star

maria Robinson Pasadena, TX

I have been with t-mobile for 13 yrs. They are a great company. They have great customer service.

1 year ago

check_circle

Review Source

star star star star star

Noel Francisco West Covina, CA

I grandfathered the old rate so we have been paying 100 for 4 lines for the past 8 years

1 year ago

check_circle

Review Source

star star star star star

Berenice Ramos Batavia, IL

9 years with t-mobile and always been helpful when I need it good connection all the time

1 year ago

check_circle

Review Source

star star star star star

Anthony Norwood Stockbridge, GA

Been with them since college they're actually one company that doesn't change up.

1 year ago

check_circle

Review Source

star star star star star

Rachel Charlotte, NC

T_ Mobile is good phone provider service . I have a good plan that s affordable!

1 year ago

check_circle

Review Source

star star star star star

Rosa ,

I have always loved tmobile because it is very affordable and the plans are super reasonable.

1 year ago

check_circle

Review Source

star star star star star

Argelean Dobles ,

I have their service for last 12 years. No big complaints. Would recommend their service.

1 year ago

check_circle

Review Source

star star star star star

William coco Bellmawr, NJ

Been with them for about 7 years it was the best value for the money I pay 150 for 5 lines

1 year ago

check_circle

Review Source

star star star star star

Amy K Mesa, AZ

Been with t mobile for years. No complaints! Good service and no strange unexplained feed

1 year ago

check_circle

Review Source

star star star star star

Pamela Lin Taylor Ogden, UT

I love T-Mobile , I have been with them for years, best rates, super phones and great service.

1 year ago

check_circle

Review Source

star star star star star

Miller Round Rock, TX

Love t mobile, customer rid awesome, they go above and beyond to help me. I'm very satisfied.

1 year ago

check_circle

Review Source

star star star star_border star_border

Amanda Malega Oklahoma City, OK

They were fine when I had them years ago. The service was kinda spotty though. I left to go to Sprint because they promised better service.

1 year ago

check_circle

Review Source

star star star star star_border

Charisse Smith Chicago, IL

The customer service is good. However the rates can get expensive. They do work with you on the rate plans.

1 year ago

check_circle

Review Source

star star star star_border star_border

Julia Lamas Yucaipa, CA

Although the service was not bad, there customer service is, when purchasing make sure you take notes and take names you will need them

1 year ago

check_circle

Review Source

star star star star star

Gilberto Marmol Reading, PA

Thanks for all your support and help me to know that you have done to owr family is

1 year ago

check_circle

Review Source

star star star star star

jorge serpas Cullman, AL

They respond very fast when you git an issue. Good customer service and they committed to help.

1 year ago

check_circle

Review Source

star star star star star

Kristen Vineyard Providence, UT

I love the service T-Mobile has. It’s super fast and effective. Thanks T-Mobile.

1 year ago