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Evolve Vacation Rental

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Merchell Boston Oxford, MS

Everything was great. I only had to reach out once and they answered promptly. I really enjoyed my stay.

9 months ago

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Scarlett Sadler Houston, TX

Reached out to add another night to my reservation although I wasn't able to they responded very timely.

9 months ago

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Jim and Nancy Austin Encinitas, CA

Booking was very easy. There was an on-site manager whom we could call with any questions. She was always responsive.

9 months ago

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Danielle Fisco

Evolve communicated well and provided all details we needed in a very timely manner. Easy check in and check out

9 months ago

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Charlie Fernandez Clifton, NJ

Very Professional! No if's and's or but's.. They do a great job of providing what they say they're going to do!

9 months ago

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Lori Avery Grantham, NH

Evolve booking was efficient & easy, I had questions & they were answered quickly! I will book again with Evolve.

9 months ago

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Jwheel Denver, CO

The home was as pictured, clean, easy to access. Booking was easy. Service was good when I had to call about getting a package delivered during stay.

1 year ago

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joseph ittoop Columbus, IN

Thanks so much! Great service and clear communication

7 months ago

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Tammy Varner Canmore, AB

Easy and professional every step of the way!

7 months ago

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Tom Curran San Jose, CA

Prompt notifications and responses to questions

8 months ago

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Sarah Justice Charlotte, NC

Super easy app to work with that represented the stay well

8 months ago

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AlbertaAdventurers Edson, AB

Great amenities in our rental, better than the pics showed

5 months ago

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Carol Wood

Working with evolve was easy and a pleasure. They met all my needs

9 months ago Edited August 7, 2023

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Val Sundell

Booking with Evolve made everything easy! Will book using them again for sure

9 months ago Edited September 18, 2023

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Diane Pepe New Port Richey, FL

Easy to book .. good communication.. good prices.. will definitely use again

9 months ago

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Vic

Very simple booking process and excellent communication throughout

6 months ago

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Anas moughrabieh West Bloomfield, MI

Houses rented by evolve are usually better maintained and serviced

7 months ago

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Shannon Philson Purcellville, VA

Seamless process in renting our cabin. The listing was just as stated.

7 months ago

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Shawn Carlson Richardson, TX

They were on top of the booking process and were very professional.

7 months ago

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Julie Wells Saint Paul, MN

I loved the competitive price. The rental was huge and the price extremely reasonable.

7 months ago

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Jessica Mechanicsville, VA

This vacation was everything we needed! Great property and great communication.

7 months ago

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Emily Riley

Our experience renting from Evolve was smooth and uneventful.

7 months ago

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Terri Smith Saint James, MN

The rental was lovely. The host was responsive. We had a great weekend!

8 months ago

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Mary

Excellent service! We loved the cabin and evolve was easy to work with.

8 months ago Edited September 6, 2023

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tina Olympia, WA

easy to use site. was updated quikly with instrutions for our stay.

8 months ago

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Lynelle Ehart Edmonds, WA

Easy-peasy booking experience. Everything worked perfectly. Highly recommend.

8 months ago

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G M

Never trust this company, canceled a month in advance and they do not want to give me my refund. Their policy terms need to be properly written to understand what they are meaning.

1 year ago

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Reply from Evolve Vacation Rental

Hi G - thank you for taking the time to leave us your feedback. We aim to provide full transparency and clarity into cost and refund eligibility to guests prior to booking, as well as within their reservation after they have confirmed their booking. If you feel that the policy shared with you was not upheld upon your cancellation, please feel free to reach out to us at 877.818.1014 or on any of our social media channels and we are happy to chat further and provide more information.

May. 11th, 2023

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Ben Wells Los Angeles, CA

Lots of hidden fees. Bait & switch! They will charge your card after you’ve already agreed to a certain price. We paid over $400 in fees on a 2 night stay on a very average place.

1 year ago

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Reply from Evolve Vacation Rental

Hi Ben - we're disappointed to hear that this was your experience as it is not reflective of the service we wish to offer. We work hard to ensure full transparency on rates, fees and any potential additional charges when building our listings on each platform. If you feel you were incorrectly charged, please feel free to reach out to us on any of our social media networks with more information and we are happy to take a closer look at your reservation.

Mar. 23rd, 2023

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Executioner Merced, CA

Don’t waste your 30 minutes in a phone call. Expect 30% to 50% of nights during entire year to book even in Merced, CA. Better off to lease house yourself for 365 nights at full market rent in California.

2 years ago Edited April 25, 2022

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Reply from Evolve Vacation Rental

Hi there - We're sorry to hear that your experience with Evolve was less than satisfactory. We appreciate your feedback on the amount of bookings you had and would be happy to look further into your account. If you feel there is any way our team can assist to help relieve some of your frustrations, please feel free to contact us on our social media channels so that we can chat further and connect you with the right representative.

Apr. 26th, 2022

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jstofko Austin, TX

Cancelled our reservation 3 days before we are supposed to be there. Offered a $119 credit towards of reservation of $1065 or more so we were unable to use the credit. Really terrible attempt at helping us out.

2 years ago

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Reply from Evolve Vacation Rental

Hi there - We are incredibly sorry to hear of the last minute cancellation that occurred. While we do our very best to avoid these types of situations, unfortunately circumstances outside of our control do happen. The credit offered is to assist with additional costs incurred beyond your original booking value. We hope that with the full refund that you received, you were able to book alternative accommodations at an equal or lesser value. For any booking fees above the original value, please share your receipts with our team so that we may honor the credit. We understand the stress this may have caused on your travel experience and do appreciate you taking the time to leave us this feedback. We value the input as we are continuously working to provide the service we know our customers deserve.

Apr. 1st, 2022

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Ruthanne Sanders El Mirage, AZ

The home we stayed in was great. All the information was there. Could not have asked for more.

2 years ago

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MW Flid Chapel Hill, NC

Terrible experience with this unethical company. They will steal from owners and guests alike. Their pandemic response has been shameful. PLEASE take your business anywhere else. You have been warned.

4 years ago

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Cindy Chickasha, OK

We have used Evolve for several trips now. Everything is up front and exactly how it should be.

4 years ago

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Dwight R Moore Inman, SC

What a great company n people to work with I recommend Evolve vacation rentals to everyone

4 years ago

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Omar B. Gastonia, NC

Booking is super easy and efficient! Listing descriptions and photos are 100% accurate.

4 years ago

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Connie Florence, MS

It was quick and easy - fast response time - information that was provided was helpful

4 years ago

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Alexis Cuellar North Port, FL

this is the worst place in earth very unresponsive and the only think that matters is taking your money there advertisement are fake the property don't look the same scammers stay away

5 years ago

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Reply from Evolve Vacation Rental

Hi, Alexis - Thank you for taking the time to speak with our team about your experience. We're very sorry you had trouble checking in and that the property was not to your liking. We are reviewing the issues you've raised and will be working with the owner to make sure they are addressed. Thanks again for your time and consideration. Best - The Evolve Team

Mar. 21st, 2019

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Flower lady Starkville, MS

Prompt with replies, notifications, checking, policies....always on time and perfect!

5 years ago

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Erica Brooklyn, NY

The lady I spoke to on the phone answered all my questions an was very informal.

5 years ago

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David A Rancho Mirage, CA

Very happy with the service that David A Provide for me . Thank you for your help

5 years ago

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Baldwin Bobe Pensacola, FL

Luke listened to my concerns and was able to provide answers that resolved the problems I reported.

5 years ago

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Den Chicopee, MA

One of the worst property management company. Had so many issues with them, don't waste your time and money on this people. Customer service will tell you lie after lie. Just horrible experience.

5 years ago

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greg kneedler Gallatin, TN

Dealing with them was great ,the only kick was the beds were hard as a rock, i think my beach chairs felt better.

5 years ago

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Todd Rabin Forest Hills, NY

I books my stay with Expedia. I did speak to Evolve and was delighted with their customer service.

5 years ago

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Pam Mount Orab, OH

Very helpful, professional and friendly service. I will definitely book again thru Evolve.

5 years ago

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Becky Coubrough Tucson, AZ

Great communication although it was a little confusing going through HomeAway and Evolve.

6 years ago

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habib alfraiheen Englewood, CO

its the best customer service if you have any question. There is no wait time and easy to help.

6 years ago

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Pat Kussman Amherst, WI

I don't have any complaints. They did the job they were supposed to. Everything went good.

6 years ago

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Mark Broomfield, CO

Evolve was easy to use and communication was fine. No issues checking in or out.

6 years ago

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Marie Janko Crotts Kent, WA

Refusing to transfer dates to the new weekend, even though dates are available. Secondly, poor customer service. Thirdly, they refused to respond to my requests For help in this matter. Worst booking service ever.

6 years ago