Name: Evolve Vacation Rental
Rating: 4.7

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Eric Johnson Long Island City, NY

Worst host on Airbnb. Cancels guests' cancellation like it's none of their business. I would avoid this business at all cost -- hurts your property's reputation like no other

4 years ago

Reply from Evolve Vacation Rental

Hi, Eric - We are so sorry to hear you had a less than pleasant experience and we would like to put you in touch with our Guest Experience Team as soon as possible. At your earliest convenience, could you please contact our Guest Experience Manager, Rose, at 720.221.9674 or ? Thanks - The Evolve Team

Aug. 5th, 2019

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Judi Wright Frisco, TX

We rented a VRBO in Glen Rose, great service and experience.

4 years ago

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Jessica Mihm Kearney, NE

Great Experience! Easy to work with. Process was very smooth.

4 years ago

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Ken Bowles Edgewood, NM

started out ok now struggling to get any rentals and my other property a mile away is booked up that i manage adios muchachos

4 years ago

Reply from Evolve Vacation Rental

Hi, Ken - We're sorry to hear our performance didn't meet your expectations. It does look we were able to secure 38 bookings for you over the past 10 months, so we'd love to better understand how this compares to your other property and if there's anything we can do to earn back your business. Please don't hesitate to give us a call if you'd like to discuss things further. Best - The Evolve Team

Jun. 19th, 2019

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Brady Miller Saint George, UT

They do care about your experience. Handled issues that I had. Thank you.

5 years ago

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Theresa Littleton, CO

Evolve was extremely easy to work with - cooperative, friendly and prompt.

5 years ago

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NICOLE NELSON Woods Cross, UT

Great service and communication. Knowledge of properties and owners is helpful.

5 years ago

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Ron Tucker San Angelo, TX

Easy and it was easy to change original booking 100% satisfaction with Evolve

5 years ago

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Brandon Sparrow

First experience with Evolve, it was a smooth transaction with no issues.

6 years ago

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Krista Price Denver, CO

Helpful staff, answered all of my questions quickly and thoroughly!

6 years ago

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Theresa Heinlein St Louis, MO

Evolve vacation Rental was fantastic! Will use them again!!

6 years ago

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Sarah

Very easy to book, house exactly as advertised. Wonderful and beautiful stay.

8 months ago

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Erica Canizales Duncanville, TX

Amazing customer service and resolved my issue with getting into the property.

8 months ago Edited August 15, 2023

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tera lucas

Home was great location easy to find. Evolve wax great to work with. Great communication!!

8 months ago

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Angela Scott Springfield, TN

Emails were prompt and informative. I liked being reminded of each step.

8 months ago

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Kevin Woodward

Loved the place. It was perfect! everyone at Evolve was super helpful too!

8 months ago

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Preeti Rangar Garner, NC

I booked our beach vacation through Evolve and it was an easy process.

9 months ago

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Suzi Madison Heights, MI

The home was wonderful. Communication was great. Everything was as promised.

9 months ago

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Kim Bechtelheimer

Evolve was very easy to use. I wouldn’t hesitate to use them again.

9 months ago

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Sarah Bennett Dayton, OH

Loved the rental, beautiful home, no issues at all. Great location as well.

9 months ago

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Kristin Mulvane, KS

Very easy process! Any questions or issues were easy to take care of.

9 months ago

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WENDY ELLIS Houston, TX

Perfect vacation location and easy to rent. We had an awesome time.

9 months ago

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Vicky Bowman Meadville, PA

Was an easy experience. Answered any questions in a timely manner.

9 months ago

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J Mays

The booking was seemless and there were no problems. Everything was as adverstised.

9 months ago

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Heidi Blasek

Evolve was very easy to work with. Trustworthy and made planning easy.

9 months ago

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Sheila Colcord Trabuco Canyon, CA

Check in was quick and easy. Good instructions. Everything worked out well

9 months ago Edited July 10, 2023

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Gina Benhoff Belleville, IL

Everything was such an easy process. Evolve made our entire booking seamless.

9 months ago

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Michelle Solorio San Leandro, CA

Liked the reminder emails and overall communication/responses.

9 months ago

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Mrsowlman Owings, MD

Rental was wonderful. Small and cozy but large enough for our needs. Plan to rent again.

1 year ago

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Alejandro Romero Baltimore, MD

I appreciated the host's communication and the mint clean house plus the quiet neighborhood

1 year ago

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rob hansen Valrico, FL

I loved how easy it was to work with Evolve! Communication was quick and easy to understand.

1 year ago

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Ronald Johnson La Mesa, CA

Everything was fast easy and worked out fine!Would go this way again and in the future!

2 years ago

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Heidi W Charlotte, NC

Very easy to work with. Quickly responded to questions. Would definitely use them again.

2 years ago

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ron ohm Bangkok, 10

Quick payment and easy to keep financial records

10 months ago

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Iris Kapaj Orlando, FL

Everything was up to my expectations, amazing!

1 year ago

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Jenn Dahlonega, GA

This is the worst company I’ve ever come in contact with. Bait & switch smoke and mirrors - customer service is non existent. Run, don’t walk!!

1 year ago

Reply from Evolve Vacation Rental

Hi Jenn - We're disappointed to hear that this was your impression of Evolve upon working with us. If there is anything we are able to do to help improve your experience, please feel free to reach out to us directly on our social media channels. We'd love the opportunity to connect with you and look further into this situation.

May. 24th, 2022

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Christine Babb

Fist time to use Evolve and the process was easy!

2 years ago

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Susan San Anselmo, CA

Similar experience as others- lack of response with rental refund during this pandemic. Seriously poor customer service. Extremly disappointed!

4 years ago

Reply from Evolve Vacation Rental

Hi Susan, we're so sorry for the delay in getting back to you. Our teams are receiving an extremely high volume of requests right now and are working around the clock to help. If you haven't already done so, please feel free to submit a request in your guest account to amend your trip, and we would be more than happy to help you reschedule your trip or offer you a booking credit to use up to two years down the line. While we can't share a URL in our response, you can find instructions on how to do this by clicking the alert on the homepage of our website. Please rest assured that they will reach out as soon as they possibly can.

Mar. 23rd, 2020

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Sheri Wingert Westminster, SC

Very efficient, and prompt response to any questions.

4 years ago

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Sydnee Wasilla, AK

Haley was very helpful, polite, and easy to talk to.

4 years ago

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Teal Clemson, SC

Quick to respond. Friendly staff! Great experience!

5 years ago

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Mirandy

It was very easy to book with this company. No problems with the process.

5 years ago

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Jennifer Daugherty Fort Mill, SC

Customer service was extremely responsive.

5 years ago

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Elena Coriano Bayonne, NJ

Very helpful only had to call once ! Quick response

5 years ago

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James Cunningham China Spring, TX

Seamless, was easy to use and everything worked right. No hassle booking.

5 years ago

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Katie Hansen Sacramento, CA

Very unprofessional customer service reps and cancellation policy not clearly listed on VRBO. I will never rent from them again.

6 years ago

Reply from Evolve Vacation Rental

Hi, Katie - We're very sorry about your experience, and that you couldn't easily find our cancellation policy. We appreciate the time you took to provide our Customer Experience team with your feedback. It sounds like you were able to come to an acceptable resolution, but please let us know if you have any further questions. We hope you'll consider Evolve for your next trip.

Apr. 5th, 2018

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Tammy Cody, WY

Easy straight forward transaction, questions were answered promptly.

6 years ago

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Sandra McAfee-Symons Colorado Springs, CO

Hassle free booking and everything was as promised

6 years ago

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Vonnie Meyer Edmond, OK

They advertise misleading charges on their rental sites. Charges made to credit card are different than the billing sent online.

6 years ago

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Gretchen LeVan Pottstown, PA

Evolve was quick, easy, and most importantly accurate.

8 months ago