Name: Evolve Vacation Rental
Rating: 2.2

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Christina Bishop Jackson Tulsa, OK

I have used Evolve several times and booking has been easy, the property is as listed, and the info sent prior to arrival is helpful and accurate.

1 year ago

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Christina Sorte Mililani Town, HI

Booking our rental home was easy. The home itself was great and the small issues we had were shared with our very communicative hosts.

1 year ago

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Troy Kissinger Edmond, OK

Our experience with Evolve booking through vrbo was excellent. Everything was handled in a timely Manner was easy to navigate and confirm our booking,

1 year ago

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Jennifer Ko Charlotte, NC

The Evolve site was very easy to use and navigate. Everything about our condo was wonderful. I would definitely use Evolve again.

1 year ago

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J. Goodale Elm City, NC

Very easy to work with Evolve. They were quick to respond to all my questions. It made the rental process very smooth.

1 year ago

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Lindsay Burgos Austin, TX

The booking process was super easy and convenient. I had a few questions and was able to contact the owners of the property with no trouble.

1 year ago

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Christy C Cleveland, GA

We have stayed in several places with evolve and they are always very easy to work with. We are very happy renters with them.

1 year ago

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Kim Eccleston Lebanon, OH

Very straightforward and easy process that gave a ton of information to us before we even left for our trip. Was extremely helpful!

1 year ago Edited July 10, 2023

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Kristen Brinza Pittsburgh, PA

I reached out to evolve a few times about my stay and each time they were so helpful and fixed or answered any questions I may have had!!!

1 year ago

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Ismael Flores Dallas, TX

I loved this house it was do beautiful! Plenty of space, everything was clean, enjoy the vire from the backyard, lost of entertainment!

1 year ago

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Jwheel Denver, CO

The home was as pictured, clean, easy to access. Booking was easy. Service was good when I had to call about getting a package delivered during stay.

1 year ago

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Jennifer Kish Belgrade, ME

Whole process was very easy, all information was provided so we did not have to ask any questions.

1 year ago

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Suanna Smith-Sanchez Yakima, WA

I did not realize I was booking with a company, as I booked the rental through VRBO. I would have preferred to have booked directly with the owner.

1 year ago Edited August 23, 2023

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Kim Henegar Grove City, OH

Great company, quick response to any questions. Would for sure use again for our next vacation.

1 year ago

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Shawn Bunster Arlington, TX

The booking process was user friendly and quick to process. The house was a great unique stay.

1 year ago

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Jessica Edwards West Valley City, UT

We had a great time on our vacation! The website was super easy to use and easy to book.

1 year ago Edited July 31, 2023

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Donald Farris Springfield, IL

Very easy to use. I liked that I could just go to my app to check in and get anything I needed.

1 year ago

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Erica S Buffalo, NY

My review was not posted and a 10.00 Starbucks card isn't enough to make me write a lie evolve is horrible and hone owners are allowed to take bad reviews down

1 year ago

Reply from Evolve Vacation Rental

Hi Erica - thank you for your feedback. We're sorry to hear that this was your experience. Please keep in mind that all property reviews go through an internal "review" process to ensure they are in line with our community policy. You can learn more about this here: https://help.evolve.com/s/article/What-are-evolves-review-guidelines-guest

Additionally, we would like to provide clarification that we offer gift cards in return for any level of feedback left in response to our request, and not just positive reviews. We appreciate you taking the time to participate in our request so that we may continue to use customer feedback to improve our services.

Aug. 3rd, 2023

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Deborah Ann Neyland Breckenridge, CO

Excellent Professional Team, with experts in all catorgies! Would recommend Highly

1 year ago

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Copper Gable Lodge

Evolve has been easy to work with. I enjoy all the help and things they do to help us succeed♡

1 year ago

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G M

Never trust this company, canceled a month in advance and they do not want to give me my refund. Their policy terms need to be properly written to understand what they are meaning.

1 year ago

Reply from Evolve Vacation Rental

Hi G - thank you for taking the time to leave us your feedback. We aim to provide full transparency and clarity into cost and refund eligibility to guests prior to booking, as well as within their reservation after they have confirmed their booking. If you feel that the policy shared with you was not upheld upon your cancellation, please feel free to reach out to us at 877.818.1014 or on any of our social media channels and we are happy to chat further and provide more information.

May. 11th, 2023

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Ben Wells Los Angeles, CA

Lots of hidden fees. Bait & switch! They will charge your card after you’ve already agreed to a certain price. We paid over $400 in fees on a 2 night stay on a very average place.

1 year ago

Reply from Evolve Vacation Rental

Hi Ben - we're disappointed to hear that this was your experience as it is not reflective of the service we wish to offer. We work hard to ensure full transparency on rates, fees and any potential additional charges when building our listings on each platform. If you feel you were incorrectly charged, please feel free to reach out to us on any of our social media networks with more information and we are happy to take a closer look at your reservation.

Mar. 23rd, 2023

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Executioner Merced, CA

Don’t waste your 30 minutes in a phone call. Expect 30% to 50% of nights during entire year to book even in Merced, CA. Better off to lease house yourself for 365 nights at full market rent in California.

2 years ago Edited April 25, 2022

Reply from Evolve Vacation Rental

Hi there - We're sorry to hear that your experience with Evolve was less than satisfactory. We appreciate your feedback on the amount of bookings you had and would be happy to look further into your account. If you feel there is any way our team can assist to help relieve some of your frustrations, please feel free to contact us on our social media channels so that we can chat further and connect you with the right representative.

Apr. 26th, 2022

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jstofko Austin, TX

Cancelled our reservation 3 days before we are supposed to be there. Offered a $119 credit towards of reservation of $1065 or more so we were unable to use the credit. Really terrible attempt at helping us out.

2 years ago

Reply from Evolve Vacation Rental

Hi there - We are incredibly sorry to hear of the last minute cancellation that occurred. While we do our very best to avoid these types of situations, unfortunately circumstances outside of our control do happen. The credit offered is to assist with additional costs incurred beyond your original booking value. We hope that with the full refund that you received, you were able to book alternative accommodations at an equal or lesser value. For any booking fees above the original value, please share your receipts with our team so that we may honor the credit. We understand the stress this may have caused on your travel experience and do appreciate you taking the time to leave us this feedback. We value the input as we are continuously working to provide the service we know our customers deserve.

Apr. 1st, 2022

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Ruthanne Sanders El Mirage, AZ

The home we stayed in was great. All the information was there. Could not have asked for more.

3 years ago

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MW Flid Chapel Hill, NC

Terrible experience with this unethical company. They will steal from owners and guests alike. Their pandemic response has been shameful. PLEASE take your business anywhere else. You have been warned.

4 years ago

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Cindy Chickasha, OK

We have used Evolve for several trips now. Everything is up front and exactly how it should be.

5 years ago

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Dwight R Moore Inman, SC

What a great company n people to work with I recommend Evolve vacation rentals to everyone

5 years ago

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Omar B. Gastonia, NC

Booking is super easy and efficient! Listing descriptions and photos are 100% accurate.

5 years ago

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Connie Florence, MS

It was quick and easy - fast response time - information that was provided was helpful

5 years ago

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Alexis Cuellar North Port, FL

this is the worst place in earth very unresponsive and the only think that matters is taking your money there advertisement are fake the property don't look the same scammers stay away

5 years ago

Reply from Evolve Vacation Rental

Hi, Alexis - Thank you for taking the time to speak with our team about your experience. We're very sorry you had trouble checking in and that the property was not to your liking. We are reviewing the issues you've raised and will be working with the owner to make sure they are addressed. Thanks again for your time and consideration. Best - The Evolve Team

Mar. 21st, 2019

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Flower lady Starkville, MS

Prompt with replies, notifications, checking, policies....always on time and perfect!

5 years ago

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Erica Brooklyn, NY

The lady I spoke to on the phone answered all my questions an was very informal.

5 years ago

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David A Rancho Mirage, CA

Very happy with the service that David A Provide for me . Thank you for your help

5 years ago

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Baldwin Bobe Pensacola, FL

Luke listened to my concerns and was able to provide answers that resolved the problems I reported.

6 years ago

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Den Chicopee, MA

One of the worst property management company. Had so many issues with them, don't waste your time and money on this people. Customer service will tell you lie after lie. Just horrible experience.

6 years ago

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greg kneedler Gallatin, TN

Dealing with them was great ,the only kick was the beds were hard as a rock, i think my beach chairs felt better.

6 years ago

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Todd Rabin Forest Hills, NY

I books my stay with Expedia. I did speak to Evolve and was delighted with their customer service.

6 years ago

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Pam Mount Orab, OH

Very helpful, professional and friendly service. I will definitely book again thru Evolve.

6 years ago

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Becky Coubrough Tucson, AZ

Great communication although it was a little confusing going through HomeAway and Evolve.

6 years ago

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habib alfraiheen Englewood, CO

its the best customer service if you have any question. There is no wait time and easy to help.

6 years ago

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Pat Kussman Amherst, WI

I don't have any complaints. They did the job they were supposed to. Everything went good.

6 years ago

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Mark Broomfield, CO

Evolve was easy to use and communication was fine. No issues checking in or out.

6 years ago

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Marie Janko Crotts Kent, WA

Refusing to transfer dates to the new weekend, even though dates are available. Secondly, poor customer service. Thirdly, they refused to respond to my requests For help in this matter. Worst booking service ever.

7 years ago

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Glo Spurling Bakersfield, CA

Easy to book thru Expedia. Home clean as listed; though didn’t like to clean up or strip bedding

11 months ago

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Diana Barber Meridianville, AL

I have nothing negative to say about Evolve. They have always been very easy to book with. I’ve had no issues at all.

1 year ago

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tisha fratello Salt Lake City, UT

Evolve was way to contact and has kind employees. We had several questions and they found the information quickly.

1 year ago

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Renee Chobot Walled Lake, MI

The process of renting the home and contacting the owner of the property was all very smooth and seamless.

1 year ago

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JAN SEAL Tyler, TX

Very easy to work with. Answered all questions within a matter of minutes. Very friendly. Love the great experience.

1 year ago

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Jamie Stevens Omaha, NE

The house was nicely equipped, fresh and clean. We loved our stay in will stay there again when in the area!

1 year ago