Name: Evolve Vacation Rental
Rating: 4.7

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Courtney Austin Spring, TX

The rental was amazing. Everything was clean and well stocked. The communication from the Evolve team was instant and I felt very well informed the whole time. We will definitely be staying here again.

2 years ago

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Bronwyn Douglas IL

So easy to work with evolve. They were great about me not getting my dog added to the original booking and easy to add my pup back into the mix. Very communicative and quick to respond!!

2 years ago

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Cynthia Alexander Yukon, OK

Working with the Evolve team made everything so much easier! Paula was responsive and friendly. She is the reason I’d look at Evolve homes in the future. Keep up the great customer service!

2 years ago

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Julie German Spokane, WA

Evolve was great to work with. The information that they provided in advance of our stay was thorough and timely. The property that we rented was one of the best vacation rentals that we’ve ever had. Highly recommend!

2 years ago

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McKenzie Bentley

My family and I had a wonderful experience with our stay. Our host was extremely kind and very responsive. The house was clean and had everything we could need and everything we might have forgotten. Highly recommend!

2 years ago

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Lance Schmitz Madison, WI

Everything from reservations to check-in ----enjoyment and finally checkout was as smooth as we could every ask. The property was exactly what was advertised. Smooth operation and would do this again.

2 years ago

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Danielle Blackwell Myrtle Beach, SC

We enjoy our summer get away at Hilton Head. It was easy to access the property. Rules were easily understood. Host was available when we had questions or concerns in a timely manner.

2 years ago Edited July 17, 2023

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Jessica Brooks Durango, CO

We rented a beautiful home on Kauai through VRBO and Evolve. We had an easy time working with Evolve; received all of the detailed information we needed ahead of our arrival which made things so nice for our trip!

2 years ago

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Cathy Lucas Houston, TX

Outstanding customer service!! Great customer support, constant updates on my trip, what to do, the staff are very helpful and friendly. The kind of customer service that should exist everywhere these days.

2 years ago

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Angie Dillow Mineral, VA

Super easy to work with! We booked a rental in Calabash NC. The space was exactly as described and they were extremely quick to respond if I had questions! Would highly recommend:)

2 years ago

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Paul White West Bend, WI

I liked the hominess of the cottage. It was supplied with games, blankets, and outer clothing to make a stay in Ashland more comfortable. I would stay again when I go to Ashland

2 years ago

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Anjanette Garcia Fontana, CA

Everything about the home was perfect. There was a slight issue with the kitchen sink, but I put the Evolve team on notice as soon as I came across the issue & they were very responsive.

2 years ago

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Jennifer Blazek Beaverton, OR

The communication with Evolve was efficient and prompt. It was a great experience working with this rental company. I hadn't used them before but would definitely use them again.

2 years ago

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Jenny Chapman Portland, OR

We had a great stay and a great time. We had wondered about a specific item and they weren't able to confirm whether that was available so it made it a bit unknown but it worked out great and we had a very nice stay

2 years ago

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Touline K. Elshafei Naperville, IL

The house was as described! The company was quick in responding to any questions and even provided us with an extra pack and play for our toddler at no extra cost which was great.

2 years ago

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Liz Piscitiello

Our experience with Evolve was seamless! The communication was extremely thorough and simple to understand. We had a wonderful stay and would definitely use Evolve to book in the future!

2 years ago

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Amber Ginn Orlando, FL

I have booked two vacation rentals with evolve and best for ease and check in and out. Communication with the host was continually sufficient and I had all needs met. I will definitely book with evolve again.

2 years ago

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beverly coyle Cincinnati, OH

Really easy booking format. Plus I felt so free to text all questions. The host of the house was attentive and quick to answer my needs. All in all, a stress free experience start to finish.

2 years ago

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Lori Moore Bentonville, AR

Booking with Evolve was a great experience. The house was perfectly described and photographed, and payment of my rental was easy and quick. I'll definitely look to Evolve for my future vacations.

2 years ago

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Timothy Adornetto Waukegan, IL

I was pleased with the email updates as our trip approached. The check-in and check-out information was expected, but I especially appreciated the guest contact info, Internet instructions, and nearby attractions.

2 years ago

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Jen S Schaumburg, IL

The vacation rental was cozy, had everything we needed in a pinch, and was clean and well labeled. It was in a great location and super close to Bell Mountain and only a short drive from the main road and the lake.

3 years ago

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J W

Not sure I like going through VRBO but then being sent through evolve. I think I remember an additional fee for using Evolve added to the total.

6 months ago

Reply from Evolve Vacation Rental

Hi J W,

Thanks for sharing your feedback. We understand it can be confusing to book through a platform like Vrbo and then work with us, so we want to clarify. Evolve is a vacation rental management company that partners with owners to handle bookings, guest communication, and property care—so when you reserve a property managed by Evolve on Vrbo, you’re still booking through that platform, but we step in to support the experience.

As for pricing, any fees associated with the reservation would have been included in your total at checkout on Vrbo, and we don’t add fees outside of what’s disclosed during booking.

That said, we appreciate your feedback and have shared it with our team as we continue to improve the booking process.

May. 23rd, 2025

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Michelle DeWeerd

Evolve is there for their customers every step of the way. It makes planning very easy.

8 months ago

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Pietro HYL

The unit is quiet, clean, and tidy. It is close to grocery and other attractions.

8 months ago

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Maria Adams

My contact Enrique was amazing. He helped me in a very difficult situation. He went the "extra"...

11 months ago

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Breeze Ocean

Worst experience ever with a rental company. The home smelled horrible with mildew & mold smell. We tried to open the windows air it out but could not get the smell out so we decided to leave and not stay. I know for sure the air quality was a health hazard esp for my sister and mother with asthma. Evolve refused to offer any solutions how to fix the problem. We were told there was nothing they could do, no refund or option to stay at another condo. Never again. Beware Beware Beware! I wish I could give Evolve negative stars! Absolutely horrible experience. It was NOT Amazing!

1 year ago

Reply from Evolve Vacation Rental

Hi there - we're very sorry to hear this was your experience. Our team does their very best to assess reports of smells during a stay. As you can imagine, this is challenging as it is difficult to provide proof or documentation. Part of our process is reviewing feedback from the guests, owners and cleaning crew, as well as previous guests that recently stayed in the home. We understand that you did not reach the resolution you were hoping for and sincerely appreciate your feedback on the matter. We have shared your review with the appropriate teams internally and will continue to work on improvements to this process.

Apr. 3rd, 2024

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Annette Charlotte, NC

Evolve is the worst rental company I’ve ever dealt with they care more about the money instead of your safety! I asked for a partial refund due due to the unsafe area and my safety concerns, and they refuse and blamed it on me for not doing my homework. You can only do so much until you arrive at the property. Poor customer service will never entertain this company again, and I will make sure those who I associate with this as well.

1 year ago

Reply from Evolve Vacation Rental

Hi Annette - thank you for taking the time to share about your stay. We're saddened to hear that this was your experience and hear your concerns with the area surrounding the home. However, matters such as these unfortunately lie outside of our control and our services and we are unable to provide resolution, unless the concerns are directly with the property itself. We do appreciate your feedback and hope we have the opportunity to host your stay in a different location in the future.

Mar. 6th, 2024

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First trip to Maine Butler, PA

Beautiful location and comfortable accommodations - Only complaint was the noise from the road and a bit earlier check in would have been nice after driving so far.

2 years ago

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Rebecca State College, PA

Great experience booking with Evolve. The website was easy to use and billing process was smooth. We would definitely use them again.

2 years ago Edited September 25, 2023

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Elisabeth Alexander Fort Myers, FL

The envolve team was very helpful in every way. If i needed anything at all they were there to help me. Highly recommend.

2 years ago

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Paula Schwartz

Great company to work with. The communication and support was excellent. I have rented from them several times and would again.

2 years ago Edited April 1, 2025

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Janaan Lake Salt Lake City, UT

I booked a vacation rental in Toquerville Ut through airbnb with this company. I was 3 hours shy of the 48 hour deadline for changing the booking due to weather. They would not work with me at all. No partial refund. No rebooking to another date, even when I was willing to pay a fee for that. Nothing. They were so inflexible and unwilling to work with me in any way. Please be aware of that when booking on airbnb. It was the worst customer experience I've had in a very, very long time.

2 years ago

Reply from Evolve Vacation Rental

Hi Janaan - thank you for taking the time to share your frustrations with us regarding the cancellation policy. We do our best to work with both the guests and the homeowners in these situations to offer flexible options, but unfortunately do have to maintain our policy in most cases to ensure the homeowners do not lose the income for the dates that have been booked. We appreciate your feedback on how this has impacted your experience and will be sure to share your review with our team.

Aug. 22nd, 2023

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Josie Dean Coffeyville, KS

This cabin was wonderful!! Kept up very nice and had everything we needed. Evolve made the process very easy to check in and out

2 years ago

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Jana Parker Oklahoma City, OK

The room was very cozy and clean. The place was close to the local visitor sites and the highway. 10/10 would recommend!

2 years ago

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M Weber Charlotte, NC

Cute house but buggy inside and a mess of a backyard. A/C in bedrooms inoperable as well as the coffee maker. Fix these problems and it’s a better stay - Evolve makes billing and reservations easy - thank you!

2 years ago Edited August 7, 2023

Reply from Evolve Vacation Rental

Thank you for your feedback regarding opportunities for improvement at the home you stayed in. We're sorry to hear that we missed the mark in these areas, but do hope you enjoyed your trip overall. We appreciate you taking the time to leave us a review and hope to have the opportunity to host you again soon!

Aug. 22nd, 2023

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Jie V Cary, NC

I have used this company two times. Every time is disappointing. I quit both time for the same reason, more people in the house than 10 people. First time, 30 people, the second time, 20 people. And their customer service sucks, slow and not helpful. I would not recommend anyone to use this company to do the short rental vacation. Right now, I am managing by myself for my property, and it is great, I have more booking than ever.

2 years ago

Reply from Evolve Vacation Rental

Hi Jie - thank you for taking the time to share your feedback with us. We're sorry to hear that this was your experience with guests breaking policies and that we missed the mark in providing you the customer service we aim for during these situations. We appreciate you taking the time to let us know so that we may share your thoughts with the rest of our team. We understand our services do not meet the needs of all homeowners and while we are saddened to hear we are no longer partners, we are glad to hear of the success you have experienced on your own and wish you the very best moving forward.

Aug. 22nd, 2023

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Emily Jacobson Littleton, CO

We had a great stay at two properties with Evolve. They were great to book with and were always available when we needed anything!

2 years ago Edited July 31, 2023

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Jennifer Parker Winston-Salem, NC

Great experience with Evolve! Nice house with great amenities! Location was close to beach and restaurants. Would book with Evolve again.

2 years ago

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Brian P

Actually very comforting. I felt there was another layer of protection and another layer of communication and information.

2 years ago

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Lorraine Sweat Tampa, FL

We enjoyed our rental with Evolve! The check in process was quick and easy! I would definitely recommend and will be using them again in the future!

2 years ago

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Steve Thurlkill Newbury Park, CA

I liked the very simple process for booking and the notifications around access to the unit. Easy to navigate with very few clicks and prompts.

2 years ago

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Mister Mickey Cibolo, TX

Been with Evolve for 6 months and no complaints. Great Customer Support and Marketing Team!! I definitely recommend this Company!

2 years ago

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Dawn Caldwell Phoenix, AZ

Evolve is very easy to use, and they keep me very informed. Our unit has been booked solid almost immediately since listing it with Evolve.

2 years ago

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Gilberto D Soto Laredo, TX

This is my first experience as a rental owner, and so far, Evolve has assisted and answered all my questions or concerns; customer service is a plus.

2 years ago

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Michael Williams Mill Valley, CA

We have used Evolve for the past 8 months and response times are as follows: 2-5 days for small requests or changes 7 days + for making changes to your listing 5-10 days for guest related issues I find the response times completely unacceptable and have resulted in $3K+ in lost revenue and multiple low reviews due to Evolve's actions. We will be switching companies ASAP.

2 years ago

Reply from Evolve Vacation Rental

Hi Michael - we're very sorry to hear that this has been you experience when reaching out for assistance from our team. We appreciate your feedback as we are continuously looking for new opportunities to improve and adapt our services to ensure we are meeting the standard we strive for in a quickly growing and everchanging industry. If you need any assistance escalating an issue, please feel free to reach out to us directly on our social media networks and we are happy to help.

Aug. 3rd, 2023

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Barry Patascher Atlanta, GA

Evolve does a great job of keeping our cabin booked and we love the insurance policy that helps pay for items that guest occasionally damage.

2 years ago

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Angie Noe Beattyville, KY

Evolve has been great to work with. They take care of bookings, payout, and everything in between. They make the rental process much easier.

2 years ago

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Alexis Zayed Chicago, IL

Booked a vacation rental for a family of 10 nearly 6 months ago. This was through Vrbo and evolve is listed as one of their Premier hosts. Evolve canceled the reservation unexpectedly with no apology and no effort to make it right. I am not able to leave a review on Vrbo because the reservation is canceled. I am dissatisfied with both evolve and Vrbo and will never use either company ever again. Do not use these two companies. There are way too many competitors who care more about Customer Service than either of these companies.

2 years ago

Reply from Evolve Vacation Rental

Hi Alexis - thank you for taking the time to leave us a review. We're sorry to hear of the cancellation that occurred and would be happy to provide more information. Upon looking into your reservation, we learned that homeowner has let us know that their HOA recently implemented new restrictions that require rentals to be no less than 30 days at minimum. By law, we are unfortunately not able to host any short term stay within this community moving forward and are truly sorry for the inconvenience and frustration this may have caused for your group. If you have any questions or would like assistance booking a new property, please do not hesitate to give us a call at 877.818.1014 or refer to the contact link provided in the cancellation email.

May. 11th, 2023

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Kevin JaXuN Houston, TX

Zero stars! If you would like the opportunity to be double booked with 8 months notice try these guys. Nothing like being left hight and dry with no help at all from these people in Houston. Basically they got an interest free loan with my money and left my crew paying more for an alternative hotel and food spoiling in our cars far away from our planned destination.

2 years ago

Reply from Evolve Vacation Rental

Hi Kevin - we're very sorry to hear of the last minute cancellation that occurred. We do our best to ensure situations such as this do not occur, but unfortunately, circumstances outside of our control do occasionally happen. We understand your frustrations and will be sharing your feedback internally with our team as we continue to strive for the rest-easy and stress free experience we aim to offer our guests.

Mar. 28th, 2023

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Stacie Shakarian Agoura Hills, CA

Since listing with Evolve for 90 days, my $2M home on Marco Island has been damaged multiple times due to Evolve not holding guests accountable. I had one guest break our TV, drain the jacuzzi, and damage our pool heater. The guest complained about it, and Evolve provided them an unauthorized refund based on seeing pictures of the damages. My assumption is Evolve will be out of business within a year because no homeowner will stay them.

2 years ago

Reply from Evolve Vacation Rental

Hi Stacie - we're very sorry to hear that this has been your experience. It is a top priority of ours to ensure a safe and comfortable experience for you, your guests and your home. Our teams do their best to find fair and reasonable solutions for both guests and owners when reviewing all evidence submitted in situations such as the ones you've mentioned. While we know how frustrating damages caused by guests can be, we hope that you have been able to take advantage of our Property Protection Plus program to receive reimbursement. We appreciate you taking the time to leave your feedback with us here and can assure you we will be sharing it with our team internally for further review.

Mar. 23rd, 2023