Evolve Vacation Rental

Hi Kevin - we appreciate you taking the time to let us know your frustrations. We understand that there was an email sent to you regarding the cancellation, however, it has been made clear to us that the email unfortunately landed in your spam folder without any alternative outreach from our team regarding the situation. While circumstances outside of our control do occur that do not allow us to hosts guests, we certainly want to sure that you feel supported, well informed and able to make alternative plans. We're very sorry to hear how this impacted your plans and will be sharing your thoughts with the rest of our team for further discussion.

Hi Sunshine - We're very sorry to hear this feedback. We would love the opportunity to look further into your situation to see if there is anything we can do to improve your experience with us. Please feel free to contact us on our social media channels and our team would be more than happy to chat further.