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AUTOPAY

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8.0

Overall Score

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Latonya Croxton Birmingham, AL

Patrick was amazing and answer all my questions

2 years ago

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Reply from AUTOPAY

Hi Latonya! Thank you for the feedback and it is wonderful to hear Patrick was able to help answer all your questions!

Jul. 16th, 2021

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star star star star star

Mark Wilson Bloomfield, CT

They were able to deliver when others can't!

2 years ago

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Reply from AUTOPAY

Hi Mark! We always try to provide the best experience at AUTOPAY and thank you for your kind feedback!

Jul. 16th, 2021

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star star star star star

Raynell Watkins Oakland, CA

Customer service and friendly customer experience.

2 years ago

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Reply from AUTOPAY

Thank you, Raynell! We appreciate the feedback!

Jul. 15th, 2021

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Virginia Ochoa Lawn, TX

Very customer oriented, thoroughly explained entire process

2 years ago

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Reply from AUTOPAY

Great to hear, Virginia! Thank you for your feedback!

Jul. 15th, 2021

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star star star star star

Ashley Roe League City, TX

Easy seamless refinancing and much lower rates

2 years ago

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Reply from AUTOPAY

Outstanding Ashley! Thank you for choosing AUTOPAY!

Jul. 17th, 2021

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star star star star star

Brandon Neeley Irving, TX

Great customer service very friendly and knowledgeable

2 years ago

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Reply from AUTOPAY

Amazing! Thank you for sharing, Brandon!

Jul. 17th, 2021

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Courtney Hartford, CT

Very organized and direct with the support

2 years ago

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Reply from AUTOPAY

Thank you for the great feedback Courtney!

Jul. 17th, 2021

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star star star star star

David Klang Rialto, CA

They were very helpful and the process was very easy

2 years ago

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Reply from AUTOPAY

Thank you for your feedback David!

Jul. 8th, 2021

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star star star star star

Jax Anger-Pipe Kalamazoo, MI

Very easy to work with. Good rates and no hassles.

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for your feedback Jax!

Jul. 8th, 2021

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star star star star star

John Kreitz Waynesboro, PA

Very convenient and the service was excellent.

2 years ago

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Reply from AUTOPAY

Great! Thank you John! We are happy to help!

Jul. 8th, 2021

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star star star star star

Jonathan Miller Phoenixville, PA

Very friendly staff and all steps were very easy.

2 years ago

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Reply from AUTOPAY

Thank you for your feedback Jonathan!

Jul. 8th, 2021

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star star star star star

Julie Cermola Bellows Falls, VT

Alex was fantastic with helping me get the best offer

2 years ago

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Reply from AUTOPAY

Outstanding, Thank you Julie! Thank you for choosing AUTOPAY!

Jul. 8th, 2021

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star star star star star

Luvenia Tyrus Jonesboro, GA

Great experience with the reps Carlos and Alexa

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for your feedback Luvenia!

Jul. 8th, 2021

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Mark Block Asheville, NC

Good service, guided me through the whole process

2 years ago

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Reply from AUTOPAY

Thank you for your feedback Mark!

Jul. 8th, 2021

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star star star star star

Michael Dougherty Tulsa, OK

refinancing was painless and easy from beginning to end.

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for working with us Michael!

Jul. 8th, 2021

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Randy Davis Gordonville, TX

The process went smoothly and correspondace was very good

2 years ago

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Reply from AUTOPAY

Outstanding! Thank you for your feedback Randy!

Jul. 8th, 2021

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Robert Sutter Brunswick, OH

Good experience, took a long time but achieved results I was looking for.

2 years ago

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Reply from AUTOPAY

We are sorry for any delays Robert! Thank you for sharing your feedback, and continuing with us!

Aug. 3rd, 2021

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star star star star star

Sonya P Washington Midlothian, VA

They were helpful and provided great customer service

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for working with us Sonya!

Jul. 8th, 2021

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star star star star star

Stephanie Medora, IL

Very personable. They did great at communicating.

2 years ago

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Reply from AUTOPAY

Thank you for your feedback Stephanie!

Jul. 8th, 2021

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star star star star star

Antoinette Eaton Houston, TX

Andrea was great. She help from start to finish

2 years ago

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Reply from AUTOPAY

Thank you for your feedback Antoinette!

Jul. 8th, 2021

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star star star star star

Nathanael Cosio Bentonville, AR

They made the process very easy and convenient.

2 years ago

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Reply from AUTOPAY

Thank you for your feedback Nathanael! We are happy to assist you! Thank you for choosing AUTOPAY!

Jul. 8th, 2021

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Steven Siegelman Toms River, NJ

Wasn't told I would get charged a month of interest before the check was sent. I will not recommend this service to anyone..

2 years ago

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Reply from AUTOPAY

Hello Steven, We apologize for the confusion and inconvenience. We would love to address your concerns about your loan balance and address what may have occurred during your experience with us. If you could please give us a call when you are ready at 844-290-5731 we will be more than happy to assist you to make sure everything is in order for you.

Aug. 6th, 2021

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Angela Memmel Grafton, WI

Took a lot longer than expected and had to pay more interest because it took so long

2 years ago

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Reply from AUTOPAY

Hello Angela, We apologize for the delay, thank you for sharing your experience. If you could please give us a call when you are ready at 844-290-5731 we will be more than happy to assist you to make sure everything is in order for you.

Aug. 6th, 2021

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Robert Latham Battle Ground, WA

Communication was hit and miss, a lot of missed calls and emails

2 years ago

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Reply from AUTOPAY

Hello Robert, Thank you for sharing your experience. We apologize for the difficulties in communication. This is not the experience we strive for here at AUTOPAY. If you would like to share more about your experience, please call us at 844-290-5731.

Aug. 6th, 2021

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Sherry Vermilyer Alpine, AL

Excellent service and quick turn around.

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you Sherry!

Jul. 8th, 2021

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Brandi Teel Land O Lakes, FL

Bryce worked great through the process and it was seamless

2 years ago

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Reply from AUTOPAY

Fantastic! thank you for your feedback, Brandi!

Jul. 16th, 2021

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Raymond Hughes Platte Center, NE

Did an excellent job in helping me and making sure that they had everything

2 years ago

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Reply from AUTOPAY

Great! Thank you for working with AUTOPAY, Raymond!

Aug. 3rd, 2021

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Justin Bolyard Fulton, KS

There process was Easy fast and professional

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for sharing Justin!

Jul. 17th, 2021

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Jodie L Dye Nash, TX

very helpful, friendly and all around great

2 years ago

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Reply from AUTOPAY

Thank you, Jodie! We are happy to work with you!

Jul. 16th, 2021

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Jon Muskegon, MI

They were able to help me lower my payment

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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star star star star star

Joshua Mediavilla Waterbury, CT

Always in contact with me, either text emails or by phone.

2 years ago

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Reply from AUTOPAY

Outstanding, Joshua! Thank you for your feedback!

Jul. 16th, 2021

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star star star star star

Kelli Thompson Lawrenceville, GA

Everything was done quickly and professionally

2 years ago

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Reply from AUTOPAY

Outstanding! Thank you for your feedback Kelii!

Jul. 16th, 2021

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star star star star star

Kenneth G Williams Meridian, MS

We're very professional and willing to help

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you, Kenneth!

Jul. 16th, 2021

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star star star star star

Kristine Raab Zeeland, MI

My representative was friendly and on top of what I needed

2 years ago

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Reply from AUTOPAY

Outstanding Kristine! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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star star star star star

La-Shonda M Hudson Minneapolis, MN

Fast and friendly got me done with poor credit

2 years ago

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Reply from AUTOPAY

Outstanding La-Shonda! Thank you for working with AUTOPAY!

Jul. 16th, 2021

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star star star star star

Lykecia Williams Moundville, AL

They helped me so much to get out of high interest rate.

2 years ago

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Reply from AUTOPAY

We are so happy to help you save Lykecia! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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star star star star star

Robert Sandoval Manteca, CA

Great customer service and very knowledgeable

2 years ago

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Reply from AUTOPAY

Thank you for your Feedback Robert!

Jul. 16th, 2021

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star star star star star_border

Roy Shine Texarkana, TX

Great job finding a good rate. Communication was not prompt.

2 years ago

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Reply from AUTOPAY

Roy Thank you for sharing your experience. We are delighted to hear we could find you a better rate and apologize for the communication issues you experienced. We will work to improve in this regard. If you would like to discuss please call us at 844-290-5731Thank you for working with AUTOPAY!

Aug. 4th, 2021

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star star star star star

Stephen Grissom Benicia, CA

Helpful and made it pretty easy to refinance my vehicle

2 years ago

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Reply from AUTOPAY

Thank you for the feedback Stephen! We're happy to help!

Jul. 3rd, 2021

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star star star star star

Tanger Wright Olive Branch, MS

They saved me almost 100 and with more benefits than I had.

2 years ago

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Reply from AUTOPAY

Outstanding! Thank you for the feedback Tanger!

Jul. 3rd, 2021

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star star star star star

Theresa Schwartz Flat Rock, MI

Made refinancing easy and quick. Customer service is great!

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for your feedback Theresa!

Jul. 3rd, 2021

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star star star star star

Tony Espinoza Moreno Valley, CA

Quick and easy, no harassment or pressure

2 years ago

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Reply from AUTOPAY

Happy to help Tony! Thank you for the feedback!

Jul. 3rd, 2021

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star star star star star

Tonya Palmertree Greenville, MS

Very easy process. I have no complaints.

2 years ago

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Reply from AUTOPAY

Thank you for the feedback, Tony. Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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star star star star star

WAYNE A. CHISM Lawrenceburg, KY

GREAT PEOPLE. GREAT RATES. PROFESSIONAL

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for your feedback Wayne.

Jul. 3rd, 2021

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star star star star star

Alejandro T. El Paso, TX

It was a great and easy experience. Highly recommend.

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for the recommendation Alejandra!

Jul. 3rd, 2021

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star star star star star_border

Angelique Aubin (conn-fab) Jewett City, CT

Took longer than I thought it would to finally get the loan settled

2 years ago

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Reply from AUTOPAY

We are sorry about the delay, We will strive to improve here. Thank you for your feedback, Angelique!

Aug. 2nd, 2021

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star star star star star

Bobbie Hale Columbus, MS

Very quick to respond good customer service

2 years ago

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Reply from AUTOPAY

Thank you for your feedback Bobbie!

Jul. 3rd, 2021

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star star star star star

Brandon C Jones Abilene, TX

Excellent communication. Fast process. Trustworthy

2 years ago

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Reply from AUTOPAY

Excellent! Thank you for working with AUTOPAY!

Jul. 3rd, 2021

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star star star star star_border

Brian R Reese Alpharetta, GA

Cheresa was knowledgeable, friendly, and pleasant to deal with.

2 years ago

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Reply from AUTOPAY

Great! Thank you for your feedback Brian!

Jul. 17th, 2021

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star star star star star

Caleb Stemen Fort Mc Coy, FL

Awesome customer service hassle free refinance

2 years ago

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Reply from AUTOPAY

Great! Thank you for your feedback Caleb!

Jul. 3rd, 2021