Name: Tax Defense Network
Rating: 4.9

star star_border star_border star_border star_border

liezel Vallejo, CA

this company is frustrating at times because they don't return calls or answer emails about your tax problems and questions. They needed to be reminded to please follow up with my case.

7 years ago

Reply from Tax Defense Network

Please contact us at 877-856-5118 to discuss and address these issues. I have also sent you a private message with more information. Lee Singleton

Aug. 30th, 2018

star star star star star

Robert Antioch, CA

The gentleman I spoke with was very well knowledgeable and listened to my needs.Very good

7 years ago

Reply from Tax Defense Network

Hi Robert,
We are ecstatic to hear that you had a pleasurable experience. Thank you for taking the time to leave us a great review as well.

Oct. 25th, 2018

star star_border star_border star_border star_border

Bryan Runyan Tyler, TX

Only interested in money. I in no way felt the people who answered the phone cared about me. The first question from both screeners was "How much money do you owe the IRS?" Very impersonal.

7 years ago

Reply from Tax Defense Network

Hi Bryan,
We are very sorry to hear this. Our intentions were never to make you feel this way. Your comment is much appreciated and we will be taking your feedback with much consideration.
If it is still possible we would love a second chance.

Please give us a call at 888-829-6911

Oct. 12th, 2018

star star star star star

Michelle Los Gatos, CA

Very professional. Quick turn around and they are able to work with me for a resolution.

7 years ago

Reply from Tax Defense Network

Hi Michelle,
We absolutely love hearing about your great experience. Thank you so much for taking the time to leave us a great review.

If you find some time in your day we would love to hear from you and see how things are going. Give us a call at 888-829-6911.

Oct. 4th, 2018

star star_border star_border star_border star_border

Tina Fontana, CA

During my initial contact with Tax Defense Network, I was basically blown off. I decided to gi with a company that actually listened to my situation and gave me the steps to rectify the situation.

7 years ago

Reply from Tax Defense Network

Hi Tina,
Thank you for taking the time out of your day to leave this review. As much as we love receiving positive reviews, we also understand that we can always improve. In order for us to do so, your feedback is valued.

We would love to hear more about your experience so please give us a call at 888-829-6911.

Oct. 4th, 2018

star star star star star

Marcus Waelder, TX

Got me the best refund and even found. Me more money for my tax return to me they were awesome

7 years ago

Reply from Tax Defense Network

Marucs,
This is flipping amazing news! So glad we were able to find you the best refund EVER and did it all with a smile.

Sep. 25th, 2018

star star star star star

Dennis Howland Grand Ridge, FL

Excellent service. I felt genuine concern for my plight. Options were clearly explained

7 years ago

Reply from Tax Defense Network

Hi Dennis,
We love hearing this great news. So happy we could help.

Sep. 25th, 2018

star star star_border star_border star_border

willing Dallas, TX

too slow to respond after initial contact; didn't have direct immediate payment options -required financing; out of three firms- this was priced the highest

7 years ago

Reply from Tax Defense Network

Hi Willing,
Thank you for your response. We apologize that we were sluggish in responding back to you. Your feedback is much appreciated.

Oct. 31st, 2018

star star_border star_border star_border star_border

Mike A

I have no idea whats going on nor has there been any feedback since my last discussion with the tax specialist. I know I have to make payments but it is now April 24th and I have nothing from Tax Defense Network.

7 years ago

star star star star star

Happy Mountain View, OK

Friendly kind and professional I dont see the scare tactic adds by them is why I hired them

7 years ago

star star star star star

pm

The spelled everything out, and explained exactly what the whole proccess entails

7 years ago

star star star star star

Elena Warner Fairfield, CA

Excellent communication skills. On top of it. They are constantly working behind the scenes.

7 years ago

star star star star star_border

Mr. Arron Dixon and Mrs. Naydali Maldonado Jacksonville, FL

Customer service staff upon initial contact showed integrity that gave me a peace of mind to deal with my taxes.

7 years ago

star star star star star

Sturgis San Francisco, CA

they were able to identify a statute of limitations which had been exceeded, with no cost to me.

7 years ago

star star star_border star_border star_border

Stacey

I called and asked for advice and was told the bill would BEGIN at 3500. If I had that type of cash Id pay the IRS. Also, I wasnt give any options for paying that fee.

8 years ago

star star_border star_border star_border star_border

Dwayne Santa Ana, CA

DONT WASTE YOUR MONEY! These people will not do anything to reduce what you owe! Call the I R S yourself, the outcome will be the same or better. Promises will be made will be broken. NO HELP FOR YOU HERE!

8 years ago

star star star star_border star_border

lawrence Grand Rapids, MI

They achieved a reasonable payment plan but failed to have the IRS exclude debts from tax debts that are more than ten years old

8 years ago

star star star star star_border

Amber Sarmiento Pompano Beach, FL'

they are easy to deal with and understand that some people get confused when it comes to tax issues.

8 years ago

star star star star star

Aaron Beik Barrington, IL'

Excellent attention to my needs. Aaron always did what was promised. He is great!!!

8 years ago

star star star star star

joseph albus Nashville, TN

my experience was greatly appreciated the service was impeccable thank you micheal R

8 years ago

star star star star star_border

Anthony sault

David T was instrumental in helping my wide get her IRS issue resolved. Would recommend him to anyone.

8 years ago

star star star star star

John Papasodero Beaver Falls, PA

Deborah A was wonderful. She kept me updated all the time. Very professional and personable.

8 years ago

star star star star star_border

Ricky Foster Forrest City, AR

Tax defense network got my problems solved with the IRS an got me into compliance with my tax returns.

9 years ago

star star star star star_border

Doreen Godare

The service representative was friendly and helpful.She was professional and attentive to the details of my case.

9 years ago

star star star star star

Doug Duncan Monroe, WA

The whole experience was positive from initial contact until TOTAL resolution of tax debt.

9 years ago

star star star star star

Pam Cobble B M Goldwater A F Range, AZ

Robin and team did a great job for us. Would recommend their service for anyone!

9 years ago

star star_border star_border star_border star_border

Greg M. Leesburg, VA

Totally unacceptable. They want payment up front and power of attorney (signed immediately) to cover all taxes between 1999 and 2017. What? I'm only interested in 2012 and 2013. Why all the other years?

9 years ago

star star star star star_border

Stokes Los Angeles, CA

Job Well Done!!! T hank you, Tax Defense Network. You are the best company and are so good at your job.

10 years ago

star star star star star_border

Jesse Prince Little Rock, AR

Was recommended Tax Defense Network from my brother. They had settled my debt in just under a year, saved me about two grand.

3 years ago

Reply from Tax Defense Network

Jesse, we're happy to hear that you're brother's recommendation of our company has lived up to your expectations. Thank you for this wonderful review and for choosing our team to assist you!

Jul. 26th, 2022

star star star star star_border

Fadie Gentry

Provided very much needed guidance with my tax issue.

8 months ago

Reply from Tax Defense Network

We're happy to know we could reach a quick and positive resolution for your tax matters. Thank you for choosing Tax Defense Network!

Jul. 30th, 2025

check_circle

Verified Customer

star star star star_border star_border

Sonjia Spigner Bessemer, AL

To long to get answers and problems not solve

4 years ago

Reply from Tax Defense Network

Hello, Sonjia. Thank you for taking a moment to leave this feedback about your experience. If you have concerns about your completed services, our team would be more than happy to help! Give our Client Care Team a call today at (877) 856-5118 to discuss any remaining questions you may have about the resolution options provided to you.

Mar. 30th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Ruben Aguilar Lovington, NM

The help wasn't as much as I was hoping for and took a long time to finish

4 years ago

Reply from Tax Defense Network

Hi, Ruben. Thank you for taking a moment to provide this feedback. We understand that working to resolve tax matters can take longer than expected, but we are truly disappointed to know that you felt our services weren't of value to you. If you would like to speak with our team about your account and what we've been able to accomplish for you, please give us a call directly at (877) 856-5118.

Mar. 4th, 2022

check_circle

Verified Customer

star star star star_border star_border

mary hudson Amelia, OH

Lack of communication with 1st rep. and took too long

4 years ago

Reply from Tax Defense Network

Hello, Mary. Thank you for taking a moment to provide this feedback about your experience. We understand that working to resolve a tax matter can take longer than expected, but we can assure you that our team works as quickly as possible to establish our client's resolutions. We aim to update our clients as information becomes available and are sorry to hear that this process has impacted your perception of our services. Thank you again for providing this feedback. This information will assist our team in creating better client experiences moving forward!

Nov. 2nd, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Sara Mission, TX

They couldn't do anything to help me out with the Attorney General! I'm them for nothing!

4 years ago

Reply from Tax Defense Network

Hello, Sara. Thank you for providing this feedback about your experience. Our team has concerns regarding this information and has attempted to contact you regarding this matter. Unfortunately, we have not received a response and are unable to identify your account using the information provided.
To receive assistance for your concerns, we ask that you contact our Client Care Department directly at (877) 856-5118 to speak with our team today. We look forward to hearing from you and having a deeper conversation regarding your TDN experience.

Oct. 25th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Rod Fresno, CA

Didn't do anything for me I actually had to complete the work with the irs myself

5 years ago

Reply from Tax Defense Network

Hi Rod, I would like to have our management reach out to you to go over these concerns. What is the best way to reach you?

Sep. 11th, 2020

check_circle

Verified Customer

star star star star_border star_border

Raymond

I was hoping for better results from Tax defense Network.

5 years ago

Reply from Tax Defense Network

3. We would like to apologize for your negative experience and hope that you will give us a chance to make things right. One of our customer care representatives would like to discuss further. Please contact us at 877-856-5118 .

Jul. 24th, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Jeanara Green Lake Stevens, WA

Did not do as promised and stopped responding after my payment plan was complete.

6 years ago

Reply from Tax Defense Network

Jeanara, please allow us the opportunity to review your case once more and make things right. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at with your best contact information to reach you. Thank you for being our client.

May. 29th, 2019

check_circle

Verified Customer

star star_border star_border star_border star_border

rippin rippoff

i had to do alll the work they did not do a tax compromise nor did the handle student loan

7 years ago

Reply from Tax Defense Network

This is unfortunate news. We would like to remedy this as best as we can. Please reach out to us at 888-829-0563.

Mar. 20th, 2019

check_circle

Verified Customer

star star_border star_border star_border star_border

Jeff W. Hickory Hills, IL

The tax professional in charge of my case isn't concerned about what is best for me .

7 years ago

Reply from Tax Defense Network

Jeff,

I would like to get this situated for you asap. Can you please reach us at 888-829-0563 so we can re-assign your tax professional?

Mar. 5th, 2019

check_circle

Verified Customer

star star star_border star_border star_border

Wilma B allard Whitewright, TX

Hard to contact-did not listen to me-did not help with tax problems

7 years ago

Reply from Tax Defense Network

Wilma,

I am so sorry to hear this. I would like to look into this further, please contact us at 888-829-0563.

Mar. 5th, 2019

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous

I would not recommend this service to anyone I know that is experiencing tax issues

7 years ago

Reply from Tax Defense Network

Anonymous,

We'd like to know why that is. Please contact us at 888-829-0563 so we can discuss further. We hope you can give us a second chance.

Feb. 22nd, 2019

check_circle

Verified Customer

star star star_border star_border star_border

Mr Lackey

poor communication and closed my case without final resolution

7 years ago

Reply from Tax Defense Network

Mr. Lackey,

I went to look further into your case but I do not have your first name. Please contact us at 888-829-0563 so we can assist.

Feb. 26th, 2019

check_circle

Verified Customer

star star_border star_border star_border star_border

Sharon H

MIke T has always been available to answer my questiopns and provide the help I need!

7 years ago

Reply from Tax Defense Network

Sharon,

I am happy to hear that. I would like to hear more as to why only 1 star though. Please contact us at 888-829-0563 for more details. We are always looking for feedback to improve.

Jan. 9th, 2019

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous Maple Hill, NC

They didn't do a very good job paying off my taxes. They don't return phone calls or emails.

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Frustrated Vancouver, WA

After you pay your money, nobody ever contacts you. I haven't had any tax relief from them.

7 years ago

Reply from Tax Defense Network

Joyce,

This is unacceptable. Please reach out to us at 888-829-0563. We would like to get this corrected.

Dec. 17th, 2018

check_circle

Verified Customer

star star_border star_border star_border star_border

Deborah

They haven't resolved anything yet. They have not communicated with me satisfactorily.

7 years ago

Reply from Tax Defense Network

Deborah,

Please contact us at 888-829-0563 so we can fix this.

Dec. 14th, 2018

check_circle

Verified Customer

star star star star_border star_border

Maxwell

The program takes months and months to make any progress

7 years ago

Reply from Tax Defense Network

Maxwell,

I wish we could complete cases in one day but that is not realistic. We want to ensure that you case is being handled with care and attention. If you contact us at 888-829-0563 we can give you some answers.

Dec. 14th, 2018

check_circle

Verified Customer

star star star star_border star_border

Nothing

Not very responsive and not giving the best

7 years ago

Reply from Tax Defense Network

Nothing isn't our goal. Please contact us at 888-829-0563 so we can better assist you.

Dec. 14th, 2018

check_circle

Verified Customer

star star_border star_border star_border star_border

Dissatisfied customer

Poor communication and I was never shown how much relief was given. I still owed the same amount

7 years ago

Reply from Tax Defense Network

Please contact us at 888-829-0563 so we can look into this further. Thank you for your review.

Dec. 17th, 2018

check_circle

Verified Customer

star star star star_border star_border

Betty Jacksonville, FL

Minh N is fine but last agent was unresponsive

7 years ago

Reply from Tax Defense Network

Betty,

Please contact us at 888-829-0563. We would like to know who your last agent was so we can make them better.

Dec. 17th, 2018