Name: Tax Defense Network
Rating: 4.9

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Verified Customer

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Betty Jacksonville, FL

Minh N is fine but last agent was unresponsive

7 years ago

Reply from Tax Defense Network

Betty,

Please contact us at 888-829-0563. We would like to know who your last agent was so we can make them better.

Dec. 17th, 2018

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Michael Hunt Fairplay, CO

They said they could help me but just cost me $3000 more and added no real value

7 years ago

Reply from Tax Defense Network

Michael,

Please reach out to us at 888-829-0563. I would like to look further into your case to see what needs to be done.

Dec. 17th, 2018

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Dreama Texas City, TX

Took my money, and did nothing for me. Would not ever recommend them to anyone Ever

7 years ago

Reply from Tax Defense Network

Dreama,

That's never what we want to hear. I would like to understand more of your reasons behind this and what we can do to correct it. Please reach out to us at 888-829-0563.

Dec. 17th, 2018

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Verified Customer

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DO not return calls

Poor follow takes too long to get a phone call returned

7 years ago

Reply from Tax Defense Network

I can make sure we fix that if you contact us at 888-829-0563.

Dec. 18th, 2018

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none Birmingham, AL

so expensive, and results are not as good as promised

7 years ago

Reply from Tax Defense Network

Would you please contact us at 888-829-0563 so we can look into this further? We always want to make sure that you leave us in a better position than before.

Dec. 18th, 2018

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PAR

They did not help with my issue and what they suggested I already knew. waste of money

7 years ago

Reply from Tax Defense Network

Par,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Dan Sandoval

No call back, 10-15 day response on emails, service is nothing like the first time I used them.

7 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563. Don't leave us just yet!

Dec. 31st, 2018

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none

Take too LONG and Don't give up-dates or return calls!!!!!!!

7 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Anonymous Kissimmee, FL

They didn't resolve my tax issue and I had my account handed off to more than one person

7 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Steve D. Brentwood, CA

They let me down with the IRS. Now I am stuck dealing with this on my own. Very dissapointing!

7 years ago

Reply from Tax Defense Network

Steve,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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James Sterling Heights, MI

They did not keep me informed about my progress and they didn't complete the task at hand.

7 years ago

Reply from Tax Defense Network

James,

We hate hearing that we didn't get back with you as we should've. Your feedback is very important to us. Thank you again for the review.

Nov. 16th, 2018

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Verified Customer

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Unsatisfactorily yours

Changed representatives too many times took way longer than promised

7 years ago

Reply from Tax Defense Network

We are sorry this was your experience with Tax Defense Network and would like to discuss further to ensure we did all we were able to do in order to help with your situation. Please contact us at 877-856-5118 and one of our Client Experience experts will be glad to review your case.

Jul. 9th, 2018

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patricia martinez Prineville, OR

didnt do anything but put me on a payment plan

7 years ago

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No good Kennedale, TX

Hard to get in touch with, they don't return calls and give conflicting information

7 years ago

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N.F. Crites

to many steps to obtain represitive assigned to account

7 years ago

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Anonymous

Unsatisfied with contact and my monthly payments.

7 years ago

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No Savings

They didn't help us reduce penalties at all, they made the same phone calls we could have made!

7 years ago

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Anonymous

Communications ignored once the payment transaction was completed

7 years ago

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Mario

I had to do everything myself, the job was not done and they just simply end the case.

7 years ago

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Kcrickd

Didn't really do anything I didn't already have. Way to much money for what I got.

7 years ago

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Eric W

They were very nice but were not able to get my bill down.

8 years ago

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Thomas DiMassimo

waste of money, I did 90% of the work and communication was not great except when they wanted to upsell me on products like credit savers which was also a wasts

1 year ago

Reply from Tax Defense Network

Thomas, we are sorry to hear you felt our services weren't of value to you as we aim to provide beneficial outcomes for each of our clients. If you would like to discuss your service concerns further, you may contact our team at tdncares@moneysolver.org for further assistance.

Oct. 24th, 2024

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James Cook

Dominique M prepared my tax returns without delay and very professionally.

2 years ago

Reply from Tax Defense Network

James, we're happy to have been your choice of tax preparation specialists. Thank you for your business and great feedback for our team!

Oct. 26th, 2023

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Stuart Shedd Frankfort, IN

Don't do it! It's been over a year without correspondence with my attorney Anthony C, yet they refuse to cancel my contract. They're definitely crooks.

3 years ago

Reply from Tax Defense Network

Our team has had an opportunity to speak with this client and has confirmed that he was under the impression that his case was still active. Our representative, however, performed and completed the contracted services some time ago. Our team has since spoken with this client, addressed his concerns, and will be proceeding with additional services to assist them further.

We understand that misunderstandings can occur and ask that any current or former clients with questions about their account contact our Client Care Team directly at (877) 856-5118 so we may assist them to the best of our ability!

Apr. 25th, 2022

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Wm Walker Los Angeles, CA

Great customer service. Friendly and professional. Great company!

4 years ago

Reply from Tax Defense Network

Thank you for this feedback about your TDN experience! It's been a pleasure assisting you.

Mar. 15th, 2022

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Hendarius Jernigan Kathleen, GA

I finally got a reasonable payment set-up from the irs. Thanks to Tax Defense.

4 years ago

Reply from Tax Defense Network

Hi, Hendarius. We are happy to hear you are pleased with your results and our services. Thank you for taking the time to leave this feedback!

Dec. 10th, 2021

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Marianna Hinchman Lake Jackson, TX

They were reassuring, informative, and solved problem. Thank you

4 years ago

Reply from Tax Defense Network

Hi, Marianna. We are so happy to hear that you were pleased with your results and with our services. We appreciate you taking the time to leave this feedback!

Aug. 4th, 2021

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Donna Watkins Orlando, FL

Worked with a Company that was horrible. This Company was very good and in

5 years ago

Reply from Tax Defense Network

Hello, Donna. We're happy to hear that you are satisfied with your resolution. It was a pleasure assisting you!

Nov. 30th, 2020

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Laverne Lee Clarkston, GA

Amazing kind and professional keeping you well informed of the process

5 years ago Edited September 14, 2021

Reply from Tax Defense Network

Thank you for the wonderful review. We’re happy that you’re please with the results and that we were able to help you with your tax issue. If there’s anything else we can do, please let us know.

Oct. 28th, 2020

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Jill Grove Houston, TX

They were very communicative and patient as we worked through all the tasks

5 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Sep. 21st, 2020

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Linda Murphy Cincinnati, OH

She kept us very informed of everything.Always answered all my questions.

5 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Aug. 17th, 2020

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Brian Frishcosy New Baltimore, MI

My attorney worked very hard to help me with my tax issues. Thank you so much!

5 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Jul. 21st, 2020

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Devin Gilson El Paso, TX

My tax issue was resolved promptly and the follow through was great.

5 years ago

Reply from Tax Defense Network

Hi Devin,
We appreciate you choosing us to handle your tax issues. Thank you for the positive review.

Apr. 22nd, 2020

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Leslie Miller Lehigh Acres, FL

Awesome people❤️ Ashley B is great! Took care of all our tax needs.

5 years ago

Reply from Tax Defense Network

Hi Leslie,
Ashley is great! Thank you for allowing us to assist you with your tax needs.

Apr. 8th, 2020

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Julie Sucha Sunrise Beach, MO

Haydee was very kind. Her voice is calming and I appreciated that.

5 years ago

Reply from Tax Defense Network

Ms. Sucha, Thank you for taking the time to complete this review and mention Haydee. She is a valuable member of our team.

Apr. 8th, 2020

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kimberlyperry09@comcast.net Santa Rosa, CA

A pleasure to have nice people who truly care about your problems.

6 years ago

Reply from Tax Defense Network

Hi Kimberly. We really appreciate you taking the time to leave such a wonderful review. We really do care and so glad it shows. It is never easy to go at this alone and we are so glad you chose us to help. We are just a phone call away should you need anything else.

Mar. 11th, 2020

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Lakeyla fowler New York, NY

I had a great experience with money silver. Ms. Ebony T was very helpful.

6 years ago

Reply from Tax Defense Network

Hi Lakeyla. It has been our pleasure to help you every step of the way. We couldn't agree more Ebony is very helpful to all her clients. She is a true asset to our company. We are always here should you need an additional assistance.

Mar. 6th, 2020

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Veronica Steers Tampa, FL

Professional and efficient. Understanding of the situation and addressed my questions

6 years ago

Reply from Tax Defense Network

Hi Veronica. We are so happy you came to us to help you through this stressful time. We truly understand this is never easy to deal with this alone and so happy you chose us to help. We are here for you should any further questions arise.

Mar. 6th, 2020

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Marcus Chicago, IL

Very nice people consist do what it takes to get the job done for you

6 years ago

Reply from Tax Defense Network

Hi Marcus. This is such a nice compliment. We really appreciate you taking the time to leave us this nice review. We do our best for each and every client and we sure are glad it shows. Don't hesitate to reach out to us if we can be of further assistance.

Feb. 26th, 2020

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Kimberly Davis Indianapolis, IN

Everyone I worked with were professional and responded in a timely manner 😊

6 years ago

Reply from Tax Defense Network

Hi Kimberly. We want to say thanks for taking the time to leave us a wonderful review. We are so glad to be in your corner and help you through this. We realize how important it is to keep you updated throughout the process. Thanks again for choosing us.

Feb. 20th, 2020

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Dan La Mirada, CA

Took care of a problem that I didn't think could be resolved. Glad they were there to help.

6 years ago

Reply from Tax Defense Network

Hi Dan. We are so pleased we were able to get everything resolved for you. We take pride in helping each and every client and glad you chose us. Don't hesitate to reach out to us if we can be of further assistance.

Jan. 28th, 2020

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Maria adams Bryceville, FL

Wet informative and precise . If I had a question it was answered immediately

6 years ago

Reply from Tax Defense Network

Hi Maria. It really brightens our day you chose us to take care of your needs. We want to thank you for recognizing us by leaving such a wonderful review. We are glad we were here to help make a brighter future for you. We are just a phone call away should you need anything in the future.

Jan. 15th, 2020

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Dixie W Wilson Selma, NC

Everyone was very professional and worked to get the best possible outcome for me.

6 years ago

Reply from Tax Defense Network

Hi Dixie. We would like to thank you for choosing TDN and leaving us this wonderful review. Our clients mean everything to us and we are so glad it shows. It was our pleasure working with you and getting you the best possible outcome that fits your situation. As always we are here if you have any questions.

Jan. 2nd, 2020

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Robert W Gum Cape Girardeau, MO

Irena B has been very helpful to me concerning the debt I owe to the I.R.S.

6 years ago

Reply from Tax Defense Network

Hi Robert. Thanks for the kudo's for Irena. She is very compassionate when it comes to helping others. Dealing with the tax situation alone can be stressful so we are glad you chose us to help you through this. We are experts when it comes to tax laws. Again if you should need any future assistance we are here for you.

Dec. 23rd, 2019

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Roselee Fenley Theodore, AL

Johnathan P got the job done. I am so grateful for his help!

6 years ago

Reply from Tax Defense Network

Hi Roselee. Thanks so much for the wonderful review. It means so much us to hear we did it right. Our clients mean so much to us and we are glad we have the knowledge to help. This is what makes our jobs exciting and employees so passionate. And it all starts with great clients like you.

Dec. 17th, 2019

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Jasmine Eagle Lake, FL

Good at communicating. Does a good job of sending you updates.

6 years ago

Reply from Tax Defense Network

Hi Jasmine. Thank so much for taking the time to leave us this wonderful review. It means so much to us to provide you with exceptional customer service. We listen to our clients and get to work to get it done in a manner that is best for them. So glad that it shows.

Dec. 13th, 2019

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ROBIN Newport News, VA

We are working with Tammy G she's very thorough very friendly she's made us feel at ease

6 years ago

Reply from Tax Defense Network

Hi Robin. We are overjoyed to hear what an outstanding job Tammy has done for you. We would like to thank you for taking the time to let us know. It sounds like we matched the right person to get you through this stressful time. Thanks for leaving us a positive review.

Dec. 4th, 2019

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Patrick Mitchell Winston-Salem, NC

So far so good. Still need help with closing things up. More letters coming saying I owe....more.

6 years ago

Reply from Tax Defense Network

Hi Patrick. We really appreciate your feedback and leaving us a nice review. We are dedicated to making sure everything is in order and we are reviewing your case at this time. You can reach out to us at 888-829-0563 ext 165 if you have any further questions.

Nov. 27th, 2019

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Juan Navas Front Royal, VA

Great company to deal with. They do what they said they will.

6 years ago

Reply from Tax Defense Network

Hi Juan. We really appreciate your review and positive comments. We strive hard to provide each and every client with outstanding service. If there is anything we can assist with in the future feel free to reach out to us.

Oct. 30th, 2019

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Charles m hickman Athens, GA

Great experience. Very helpful. Kim helped me solve my problems.

6 years ago

Reply from Tax Defense Network

Hi Charles. We really appreciate you being our client and for you to take the time to leave us a 5 star review. We understand how stressful this can be an we are ecstatic everything is resolved and you can put this behind you. Feel free to reach out to us if you have questions or need further assistance.

Oct. 23rd, 2019