Name: Tax Defense Network
Rating: 4.7

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Roderick Mcclellan Tulsa, OK

Had a tax issue that I thought couldnt be resolved and they fixed it

5 years ago

Reply from Tax Defense Network

Roderick, we are the handy dandy Tax Defense. Thank you for giving us the opportunity to be of service to you.

May. 3rd, 2019

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Tommy Poth, TX

I haven't had a good experience with Tax defense. I have ask for and up date on my case for over a month now and I get nothing. I real unsatisfied with the communications

5 years ago

Reply from Tax Defense Network

Tommy, please reach out to us at your earliest convenience at 888-829-0563 ext 611 or email us at . We will surely be able to answer any questions you may still have. We look forward to making this up to you.

May. 6th, 2019

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eugene scott Lake in the Hills, IL

great experience! Very responsive to my questions. Highly recommend!

5 years ago

Reply from Tax Defense Network

Eugene, we aim to please and we are happy to hear we served you well. Thank you for taking the time to leave us your review.

May. 3rd, 2019

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Ring Missouri Valley, IA

I have had too send an fax my stuff too like 3 people over the last year. An the response time I get has been horrible an for the price I paid could have did it myself

5 years ago

Reply from Tax Defense Network

We apologize for the delays in communication thus far. Please allow us the opportunity to make it up to you so that we can work towards a resolution. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at .

May. 3rd, 2019

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Lorraine Lopes Taunton, MA

Cody H has done an excellent job in resolving my tax issues. I highly recommend this company.

5 years ago

Reply from Tax Defense Network

Lorraine, this is awesome to hear. Thank you for your time we will definitely share this with Cody.

May. 3rd, 2019

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Patsy Marietta, OH

These people do a fantastic job. Very prompt and professional.

5 years ago

Reply from Tax Defense Network

Patsy, we appreciate your feedback and the opportunity to partner with you towards transforming your financial future.

May. 3rd, 2019

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Tim Prescott, AZ

Very happy with the resolution of my case. Tracy M did a great job.

5 years ago

Reply from Tax Defense Network

Tim, It has been our pleasure to serve you and we hope to continue to be of service to you in the future. Thank you for taking the time to leave your feedback we appreciate having you as our client.

Apr. 25th, 2019

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Linda Staten Browns Summit, NC

They were compassionate and eager to assist me with my tax problem.

6 years ago

Reply from Tax Defense Network

It has been our pleasure to serve you and we hope to continue to be of service to you in the future. Thank you for taking the time to leave your feedback we appreciate having you as our client.

Mar. 28th, 2019

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R.I.Williams

Immediate reaction to my request and clear answers to my questions.

6 years ago

Reply from Tax Defense Network

R.I.Williams,

This is great to hear. I hope you left with no question unanswered. Thank you for your review.

Feb. 5th, 2019

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Kentrail Houston, TX

Extremely helpful and was able to assist me with my financial needs

6 years ago

Reply from Tax Defense Network

Kentrail,

Thank you so much for your review. We are happy to hear that you're satisfied with the outcome of your case.

Jan. 25th, 2019

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Thurman Kansas City, KS

The people I talk to were courteous easy to talk to and helpful

6 years ago

Reply from Tax Defense Network

Thurman,

Awe, we really appreciate that. I hope your experience has been as enjoyable as possible.

Jan. 2nd, 2019

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DCJones

It left us in more debt than we started, Atty. fee $ 4,000.00 it took them more than a month to take our case, the contact person name kept on changing.

6 years ago

Reply from Tax Defense Network

DC,

I understand your frustration but could you please contact us at 888-829-0563 so we can hear more and assist further?

Dec. 28th, 2018

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Satisfied customer Billy

Great to work with. Quick responds times via emaiailsls and phone calls

6 years ago

Reply from Tax Defense Network

Satisfied customer, great name!

Thank you so much for your review. We hope to see you again but under better circumstance. Maybe just for tax prep?

Dec. 28th, 2018

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Earl R. Cathey

Personal turn over caused me to not get the service expected. Total lack of communication with case workers.

6 years ago

Reply from Tax Defense Network

Earl,

I'm sorry to hear this. I will have your case looked into and definitely pass along your feedback to help us improve.

Dec. 28th, 2018

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Sam

Very easy to deal with. Very informative, especially the initial onboarding process.

6 years ago

Reply from Tax Defense Network

Sam,

Great news! Thanks for allowing us to help you and sticking with us!

Dec. 28th, 2018

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Bea Gilbert, AZ

Thorough job and positive outcome. Tax return services as well

6 years ago

Reply from Tax Defense Network

Bea,

Great news! Hopefully we will see you again for tax prep.

Dec. 31st, 2018

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Dick Saint George, UT

They keep you informed as to what is going on and also any changes.

6 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

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George San Angelo, TX

Fast efficient work done with prompt answers to my questions

6 years ago

Reply from Tax Defense Network

George,

Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

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Peggy mccomas Fairfield, TX

They solved my problems Nd settled my Irs debt and gave me peace of mind

6 years ago

Reply from Tax Defense Network

Peggy,

Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

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walter thomas Encinitas, CA

Worst service ever. Terrible service. Terrible customer service. I was changed advisors THREE times and over a year and a half later, it's still not resolved.

6 years ago

Reply from Tax Defense Network

Walter,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Daisha Atlanta, GA

Very helpful staff. Whenever I call to get assistance I'm always greeted with care.

6 years ago

Reply from Tax Defense Network

Daisha,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Kim Marks Woodland Park, CO

Was very friendly on the phone and called when ever there was an update.

6 years ago

Reply from Tax Defense Network

Kim,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Troy walton Tallahassee, FL

They did what they said but I would've like to see some kind of settlement on the penalties I owe

6 years ago

Reply from Tax Defense Network

Troy,

Thank you for your review. We are happy we could help with your situation.

Dec. 4th, 2018

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Rick Marino Mount Holly, NJ

Max was very efficient he kept us informed and handled everything.

6 years ago

Reply from Tax Defense Network

Rick,

Max is a superhero! So glad to hear that your situation was handled with care and you're pleased with the outcome.

Nov. 28th, 2018

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Charlie Mooresville, NC

Just hired them to handle my tax issues. So far they've been great to work with.

6 years ago

Reply from Tax Defense Network

Charlie,

You have, equally, been a pleasure to work with.

Thank you for your review.

Nov. 20th, 2018

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Debbie Alpharetta, GA

Awesome service took care of my situation with great results

6 years ago

Reply from Tax Defense Network

Debbie,

You're awesome! We are glad that you received the results you were hoping for.

Have a fantastic Thanksgiving.

Nov. 19th, 2018

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Roger Greeneville, TN

They have very helpful and knowledgeable in how to deal with the IRS.

6 years ago

Reply from Tax Defense Network

Ra Ra Roger THAT!
We love hearing that we could be very helpful in your case. Thank you for taking the time to leave this great review.

Nov. 15th, 2018

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Steve Melek Youngstown, OH

Excellent service by Max W with national tax defenders service.very helpful.

6 years ago

Reply from Tax Defense Network

Steve,
Thank you so for the response. We will be sure to show Max some love. He will love to hear about this.

Thank you again for the great review.

Nov. 14th, 2018

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Anonymous Norco, CA

The process is very long and i don't like the way they can't just tell me the bottom line and the price

6 years ago

Reply from Tax Defense Network

We appreciate the feedback and are available to discuss your concern in more detail if you wish; please contact us at 904-309-7859.

Jun. 6th, 2018

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Sure Blackfoot, ID

Didn't do any work, but based on an hour talking with them they seem sincere. Could be a positive experience.

6 years ago

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Ed Queen Creek, AZ

Because he didn't want to help me, he had all kinds of reasons why they couldn't help. When I was through I felt like your company was false advertising

7 years ago

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Cary Thayne New Kensington, PA

Excellent communication. Good People. Would definitely recommend them.

7 years ago

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Rich S. Grand Haven, MI

They took my call and offered advice without pressuring me into a sale

7 years ago

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Cbrit Berthoud, CO

The gentleman I talked to on the phone gave me great information.

7 years ago

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Eunice Snellville, GA

They solved my tx. issue very quickly once they got my tax information

7 years ago

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J green Vacaville, CA

Customer service was amazing and Katherine V was patient and kind.

7 years ago

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Natalie Shuman Mobile, AL'

They were not able to reduce my taxes, therefore I did not recover any of their $ 3,000.00 plus fee.

7 years ago

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Michelle McGrandy Spring Hill, FL'

Thing well as possible to help me So thank you for your services.

7 years ago

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Joshua Broadway. Pecos, TX

They charged me over $5000 and didn't get my taxes down any from what was owed. I could have accomplished what they did by myself.

7 years ago

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Christopher St John Pittsfield, MA

Had set up a phone appointment to finish speaking to the representative never received a call ....called twice after that date with no return call yet again! Waisted of time

7 years ago

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Pamcakes Midland, GA

from the moment I called it was very easy and a much needed relief

7 years ago

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scott bryant Mooresboro, NC

Communication is very good and their always very prompt very friendly.

8 years ago

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Russ Johnson Colorado Springs, CO

The Team Did a great job and especially Wendy T for her help

8 years ago

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Aracely Mitchum

Always friendly,always answered my questions, took good care of me

8 years ago

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Elizabeth Vaden Jacksonville, FL

Diane Netwon was very helpful the entire way through the process.

8 years ago

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Megan Weidle Akron, OH

They respond quickly and the customer service team seems to car a lot about their clients!

2 years ago

Reply from Tax Defense Network

We strive to provide exceptional experiences to our clients, so we're happy to hear we've exceeded your expectations. Thank you for leaving this feedback for our team!

Apr. 29th, 2022

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Laura Mccall Marysville, CA

They helped me fix my errors on my taxes.. they are super friendly and work fast

2 years ago

Reply from Tax Defense Network

We're happy to have provided a satisfying resolution for your tax concerns. Thank you for your feedback, Laura!

Apr. 29th, 2022

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Verified Customer

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Ricardo Ramirez

Nothing was done , it just increase what I was suspose to pay

3 years ago Edited January 10, 2024

Reply from Tax Defense Network

Hi, Ricardo. We're so sorry to hear you felt our services weren't of value to you. Based on your feedback, we see that you have concerns about your resolution. We would be more than happy to speak with you and discuss this matter in greater detail. We will be contacting you very soon and look forward to working towards a resolution for your concerns.

Dec. 14th, 2021

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Verified Customer

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Joseph Easley Longview, TX

My experience was not good. Poor communications.

3 years ago

Reply from Tax Defense Network

Hello, Joseph. Thank you for taking a moment to provide this feedback about your experience. We take communication concerns very seriously as consistent communication is imperative to the progression of our client's cases. Our team appreciates you bringing this information to our attention. We will be reviewing this information internally to determine how we can best support our clients. Thank you again for your feedback and for assisting our team in creating better client experiences.

Oct. 26th, 2021

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Verified Customer

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Sean Gaarder Overgaard, AZ

I did most of the follow-up finding out what was going on for my defense

3 years ago

Reply from Tax Defense Network

Hello, Sean. Thank you for your feedback regarding your experience. We are saddened to know that you felt the communication on your case did not meet your expectations. Our team works to provide our clients with updates as soon as changes or new information becomes available. Resolving a tax debt can be a long process, especially considering the challenges that have impacted us all over the last year. Your feedback is important to us and we take your concerns very seriously. We appreciate you bringing this information to our attention, we will be reviewing this matter internally.

May. 24th, 2021