Name: Tax Defense Network
Rating: 4.4

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Mark Hamby Madison, AL

At first great, they sounded as if they were there to help. After payment was made not so much. Always getting new person to deal with and having to explain all my concerns. Not easy to communicate with.

5 years ago

Reply from Tax Defense Network

Mark, thank you for your candid feedback. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

Jul. 22nd, 2019

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Ken wartell Melbourne, FL

Excellent Barry D was very professional and walked me through the initial process

5 years ago

Reply from Tax Defense Network

Ken,

Excellent news! Thank you for your review.

Jun. 25th, 2019

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Becki

The rep repeated accolades too much and avoided my question until after keeping me on the phone for over an hour. When told him this process wasn't a good fit for me he became pushy and rude

5 years ago

Reply from Tax Defense Network

Becki, we always strive to do the best for our clients however it is never the intent to be rude. We would love to reach out to you to discuss your full experience however we need some information from you. Please reach out to us at your earliest convenience by phone at 888-829-0563 ext 611 or email us at

May. 30th, 2019

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Jerry

Waste of my time. Talked to a customer service rep told them my situation. They said they would call me back in an hour and no call. I called and left message for the rep on his voicemail and still no return call.

5 years ago

Reply from Tax Defense Network

Jerry, allow us the opportunity to make things right. We would love to reach out to you to discuss your full experience however we need a few tidbits of information from you. Please reach out to us at your earliest convenience by phone at 888-829-0563 ext 611 or email us at

May. 30th, 2019

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Belinda Harper Woods, MI

Corrie C was friendly all of the time. She give assurance when I was worried and helped me with questions and concerns.

5 years ago

Reply from Tax Defense Network

Belinda, we will let Corrie know how awesome she was. Thank you for being our client we are happy to be of service to you.

May. 21st, 2019

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Wen D Long Beach, CA

Tax defense network is professional and we are happy with their services. I will recommend to friends and family.

5 years ago

Reply from Tax Defense Network

Wen, we appreciate you taking the time to leave us your feedback. We would love to hear what would have made your experience 5 stars. When able please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We are always striving to get better and with your help, we will.

May. 13th, 2019

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Doreen

Very helpful with the IRS and was able to have payment plan set up for us. Tax preparer was very helpful.

5 years ago

Reply from Tax Defense Network

Doreen, we are happy to help and we appreciate you taking the time to leave your feedback. You are awesome

May. 3rd, 2019

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Victoria Ignacio Rowland Heights, CA

Tax Defense staff are courteous, knowledgeable and helpful resolving tax issues.

5 years ago

Reply from Tax Defense Network

Victoria, we graduated most helpful in our journey to Tax Excellence. We appreciate you letting us know that our hard work paid off. Thank you for being our client you are awesome!

May. 3rd, 2019

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Bradley C. Oliver Bullhead City, AZ

Tax Defense Network is a terrible organization! They promised I paid and they did nothing. In actuality they stole my money over $ 800.00 (2 installments) . I would not use they or recommend they!!!!

5 years ago

Reply from Tax Defense Network

Bradley,

I am sorry you feel this way. Our customers are very important to us and hearing that they don't feel that way is disheartening.

Feb. 26th, 2019

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Paula Santa Fe, TX

My advisor Irena B. was so helpful in explaining everything to me. And also kept me well informed

5 years ago

Reply from Tax Defense Network

Paula, we reached out to Irena and shared your good graces with her. Thank you so much for taking the time to leave your review and letting us be a part of your journey to transform your financial future.

May. 2nd, 2019

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Paula Montgomery, AL

TDN has helped me navigate some very troubled waters with their expertise and guidance.

5 years ago

Reply from Tax Defense Network

Paula,

Your happiness is our main focus. We will be sure to let Max know how much he's appreciated.

Thank you for your review.

Nov. 20th, 2018

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MaryAnn Bolger Old Saybrook, CT

Not great as my tax analysist hasn't responded to my emails as I did send over the required information for my 2018 W2's

5 years ago

Reply from Tax Defense Network

Thank You for taking the time to leave us your feedback. We are sorry to here that your experience was not a pleasurable one. We are always striving to be better and with your help, we will be. We would love the opportunity to discuss your experience, please reach out to us at your earliest convenience at 888-829-0563 ext 611

Apr. 25th, 2019

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Kendal Wardle Saint George, UT

Awesome! Ben B was very professional to work with on structure the package they offered us.

5 years ago

Reply from Tax Defense Network

Kendal,

Thank you so much for the positive feedback and for choosing us to assist in your tax matter.

Mar. 5th, 2019

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Gene

Very pleasant in the beginning and after talking to Chris we got down to sound advice.

5 years ago

Reply from Tax Defense Network

Gene,

I hope your entire experience was pleasant. Thank you for your review and choosing us to assist.

Feb. 5th, 2019

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Raz

They were great during the process. After the process when a question came up despite numerous messages nobody ever called me back

5 years ago

Reply from Tax Defense Network

Raz, thank you for the review!

Jul. 9th, 2018

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Susan

Still waiting final service results on current service. On past service wasn't able to lower my taxes $1 even thou paid over $4000 for Service.

5 years ago

Reply from Tax Defense Network

Susan,

Could you contact us at 999-829-0563 so we can get you some answers?

Dec. 28th, 2018

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Aaron Beik

Aaron was able to help resolve my issue with this he IRS, and i had Great results

5 years ago

Reply from Tax Defense Network

Fantastic news! Thank you for your review.

Dec. 28th, 2018

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Julio Rivera

bad service over billing false promises did not do what they said would do account rep passed me over to another rep over billed for payment did not settle just structured payments

5 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Tracy Montero Fort Worth, TX

I was put on a payment plan. I gave them information they ignored. No reduction and it resulted in a lean on my home. I never spoke to an attorney and at times were told the attorney was to busy to help me.

5 years ago

Reply from Tax Defense Network

Tracy,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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LLarboleda Meraux, LA

Although their program did not benefit us, they listened to our concerns and corrected the situation.

5 years ago

Reply from Tax Defense Network

I'm sorry to hear that we couldn't help you. Hopefully, if you ever need help in the future, we will be able to.

Dec. 31st, 2018

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Edward Tafoya Albuquerque, NM

The "owner" if that is true, Randall, was extremely difficult to get ahold of. What we were told, and what has happened so far, is complete opposite. I would give negative stars if I could.

5 years ago

Reply from Tax Defense Network

We do not have an owner by that name. We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Sean Wichita Falls, TX

Heather and company were there for us every step of the way. Always responsive to every question.

5 years ago

Reply from Tax Defense Network

Sean,
Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Alex Duque Vienna, VA

Personnel were very helpful and knowledgeable. Well done indeed and highly recommended.

5 years ago

Reply from Tax Defense Network

Alex,
"Very helpful" - Boom
"Very Knowledgeable"- Bang
"Highly recommended" - oh snap
A great review from a happy customer - Priceless

Nov. 15th, 2018

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Jeffrey Orange Park, FL

The staff from start to finish are all professional and hit the deadlines set forth

5 years ago

Reply from Tax Defense Network

Jeffrey,
We love hearing this. We will be sure to pass your great comments on to the company.
Thank you for leaving this great review.

Nov. 15th, 2018

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liezel Vallejo, CA

this company is frustrating at times because they don't return calls or answer emails about your tax problems and questions. They needed to be reminded to please follow up with my case.

5 years ago

Reply from Tax Defense Network

Please contact us at 877-856-5118 to discuss and address these issues. I have also sent you a private message with more information. Lee Singleton

Aug. 30th, 2018

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Robert Antioch, CA

The gentleman I spoke with was very well knowledgeable and listened to my needs.Very good

6 years ago

Reply from Tax Defense Network

Hi Robert,
We are ecstatic to hear that you had a pleasurable experience. Thank you for taking the time to leave us a great review as well.

Oct. 25th, 2018

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Bryan Runyan Tyler, TX

Only interested in money. I in no way felt the people who answered the phone cared about me. The first question from both screeners was "How much money do you owe the IRS?" Very impersonal.

6 years ago

Reply from Tax Defense Network

Hi Bryan,
We are very sorry to hear this. Our intentions were never to make you feel this way. Your comment is much appreciated and we will be taking your feedback with much consideration.
If it is still possible we would love a second chance.

Please give us a call at 888-829-6911

Oct. 12th, 2018

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Michelle Los Gatos, CA

Very professional. Quick turn around and they are able to work with me for a resolution.

6 years ago

Reply from Tax Defense Network

Hi Michelle,
We absolutely love hearing about your great experience. Thank you so much for taking the time to leave us a great review.

If you find some time in your day we would love to hear from you and see how things are going. Give us a call at 888-829-6911.

Oct. 4th, 2018

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Tina Fontana, CA

During my initial contact with Tax Defense Network, I was basically blown off. I decided to gi with a company that actually listened to my situation and gave me the steps to rectify the situation.

6 years ago

Reply from Tax Defense Network

Hi Tina,
Thank you for taking the time out of your day to leave this review. As much as we love receiving positive reviews, we also understand that we can always improve. In order for us to do so, your feedback is valued.

We would love to hear more about your experience so please give us a call at 888-829-6911.

Oct. 4th, 2018

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Marcus Waelder, TX

Got me the best refund and even found. Me more money for my tax return to me they were awesome

6 years ago

Reply from Tax Defense Network

Marucs,
This is flipping amazing news! So glad we were able to find you the best refund EVER and did it all with a smile.

Sep. 25th, 2018

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Dennis Howland Grand Ridge, FL

Excellent service. I felt genuine concern for my plight. Options were clearly explained

6 years ago

Reply from Tax Defense Network

Hi Dennis,
We love hearing this great news. So happy we could help.

Sep. 25th, 2018

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willing Dallas, TX

too slow to respond after initial contact; didn't have direct immediate payment options -required financing; out of three firms- this was priced the highest

6 years ago

Reply from Tax Defense Network

Hi Willing,
Thank you for your response. We apologize that we were sluggish in responding back to you. Your feedback is much appreciated.

Oct. 31st, 2018

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Mike A

I have no idea whats going on nor has there been any feedback since my last discussion with the tax specialist. I know I have to make payments but it is now April 24th and I have nothing from Tax Defense Network.

6 years ago

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Happy Mountain View, OK

Friendly kind and professional I dont see the scare tactic adds by them is why I hired them

6 years ago

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pm

The spelled everything out, and explained exactly what the whole proccess entails

6 years ago

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Elena Warner Fairfield, CA

Excellent communication skills. On top of it. They are constantly working behind the scenes.

6 years ago

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Mr. Arron Dixon and Mrs. Naydali Maldonado Jacksonville, FL

Customer service staff upon initial contact showed integrity that gave me a peace of mind to deal with my taxes.

6 years ago

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Sturgis San Francisco, CA

they were able to identify a statute of limitations which had been exceeded, with no cost to me.

6 years ago

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Stacey

I called and asked for advice and was told the bill would BEGIN at 3500. If I had that type of cash Id pay the IRS. Also, I wasnt give any options for paying that fee.

6 years ago

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Dwayne Santa Ana, CA

DONT WASTE YOUR MONEY! These people will not do anything to reduce what you owe! Call the I R S yourself, the outcome will be the same or better. Promises will be made will be broken. NO HELP FOR YOU HERE!

6 years ago

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lawrence Grand Rapids, MI

They achieved a reasonable payment plan but failed to have the IRS exclude debts from tax debts that are more than ten years old

6 years ago

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Amber Sarmiento Pompano Beach, FL'

they are easy to deal with and understand that some people get confused when it comes to tax issues.

6 years ago

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Aaron Beik Barrington, IL'

Excellent attention to my needs. Aaron always did what was promised. He is great!!!

6 years ago

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joseph albus Nashville, TN

my experience was greatly appreciated the service was impeccable thank you micheal R

7 years ago

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Anthony sault

David T was instrumental in helping my wide get her IRS issue resolved. Would recommend him to anyone.

7 years ago

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John Papasodero Beaver Falls, PA

Deborah A was wonderful. She kept me updated all the time. Very professional and personable.

7 years ago

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Ricky Foster Forrest City, AR

Tax defense network got my problems solved with the IRS an got me into compliance with my tax returns.

7 years ago

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Doreen Godare

The service representative was friendly and helpful.She was professional and attentive to the details of my case.

7 years ago

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Doug Duncan Monroe, WA

The whole experience was positive from initial contact until TOTAL resolution of tax debt.

8 years ago

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Pam Cobble B M Goldwater A F Range, AZ

Robin and team did a great job for us. Would recommend their service for anyone!

8 years ago