Name: Tax Defense Network
Rating: 4.9

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Verified Customer

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Wth Elk Grove, CA

None of my Tax problems have been addressed. Everytime I turn in needed paperwork I get a new person to talk to

7 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Musicman Rocky Point, NC

I had to resend info over again several times

7 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter. I will pass your feedback along to our servicing team.

Dec. 31st, 2018

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Patricia Pasadena, TX

The communication is off a little, but they are trying.

7 years ago

Reply from Tax Defense Network

Patricia,

We will continue to do our absolute best to increase our performance. Thank you for your review.

Nov. 16th, 2018

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Jana Hales Corners, WI

You're really prompt and overall you do a really good job.

7 years ago

Reply from Tax Defense Network

Hi Jana,
We love hearing this! Thank you so much for leaving this great review. You rock!

Nov. 16th, 2018

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Robert Raleigh, NC

The customer service was very unprofessional. I regret having anything to do with this organization.

7 years ago

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Kimberly Antioch, TN

I feel like they don't get back with you exactly as I expected them to.

7 years ago

Reply from Tax Defense Network

Hi Kimberly,
We hate hearing that we didn't get back with you as we should've. Your feedback is very important to us.
Thank you again for the review.

Nov. 15th, 2018

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Verified Customer

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Edward Cleveland, OH

Good result. Spotty communication re status.

7 years ago

Reply from Tax Defense Network

Hi Edward,
We love hearing that you had great results. Thank you for the input on our spotty communication. Feedback, good or bad, is very important to us because it allows us to get better each day.

Oct. 31st, 2018

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Angela T Frankfort, KY

Very Effective but slow to get things going

7 years ago

Reply from Tax Defense Network

Hi Angela,
I am happy to hear that once we got things moving on our end that it was very effective.

Jul. 20th, 2018

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Verified Customer

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rodney Jackson, GA

good customer service... help me out of a took situation.

7 years ago

Reply from Tax Defense Network

Hi Rodney,
We are ecstatic to hear that we were able to handle this situation for you. Thank you so much for taking the time to leave a review for us as well.

Jun. 22nd, 2018

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Brady Memphis, TN

They were helpful, however, they did not do all they stated they would.

7 years ago

Reply from Tax Defense Network

Hello - we strive for 100% client satisfaction and we are sorry to here there may still be some open ended issues. Please contact us directly at 1-877-856-5118 and one of our Client Experience representatives would be happy to discuss in more detail.

Jun. 18th, 2018

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Verified Customer

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Lynne San Antonio, TX

I was helped out in my time of need in an efficient manner.

7 years ago

Reply from Tax Defense Network

Hi Lynne,
Speaking of time, thank you for taking the time to leaves us this wonderful review. We are so glad we were able to have these things taken care of for you.

Jun. 22nd, 2018

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Anonymous Fair Oaks, CA

I felt the cost was a too high. Deborah was extremely helpful .

7 years ago

Reply from Tax Defense Network

We appreciate the feedback and are happy to hear Tax Defense Network was helpful with your tax concerns.

Jun. 6th, 2018

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John E Cooper Jr Grants Pass, OR

I signed up when I was looking for something to get some of the pressure off me from the IRS. I haven't deal with anybody else so I thought they did a pretty good job for me. I'm satisfied because they did manage to get my monthly payments to the IRS lowered considerably. I was expecting that they were going to be able to settle my case for pennies on the dollar like you see advertised on TV, but I guess most of that that kind of advertising is pretty deceptive, the IRS is not inclined to be lowering what you owed but they will work with you very well to lower my monthly payment I have to pay.

7 years ago

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Dukedevil Greensboro, NC

They were polite, they were professional, easy to work with

7 years ago

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No name Summerton, SC

I thought it was a little to expensive for what they did

7 years ago

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Keegan Mosby Washington, DC

They were responsive and professional. Gave good service

7 years ago

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Mike Stout

I thought I was getting a bigger tax relief- all i rec'd was "garnich " relief

7 years ago

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Greg

I felt they did the minimum and didn't try to resolve for any savings

7 years ago

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Anonymous

I didn't get the services I felt I deserve for the price I paid for their assistance.

7 years ago

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Ms. Rogers

Efficient that word should sum up everything to me.

7 years ago

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Ms. Monique

They failed to do what I needed them to do and made my sitiation worse with the irs. I had to fix it myself

7 years ago

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Lesa

They are good, just a little hard to reach

7 years ago

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Anonymous Manchaca, TX

Was thinking they would not only settle my issues but also negotiate a reduced payback

8 years ago

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James Grimsley

Thay were very helpful and stayed on top of my case.anf went to bat against the IRS

1 year ago

Reply from Tax Defense Network

We're happy to have been your support team throughout this process. Thank you for your business and this wonderful rating for our Tax Defense Network team!

Feb. 27th, 2025

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Kay

These folks were so easy to work with and made the whole process less stressful.

1 year ago

Reply from Tax Defense Network

We're happy to know that our team made this a positive and reassuring experience for you. Thank you for your business and this great feedback for our representatives!

May. 9th, 2024

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Sherri L Motto Memphis, TN

Awesome experience. Working with Jane C has been the best. I highly recommend them.

3 years ago

Reply from Tax Defense Network

We are grateful for the opportunity to work with you, Sherri. Thank you for your recommendation and this great feedback!

Dec. 9th, 2022

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Vaughn Gordon GA

Working with Monica was an absolute pleasure she made the experience pleasurable and informative.

3 years ago

Reply from Tax Defense Network

Thank you for taking a moment to leave this feedback for our TDN team. It's been a pleasure working with you, Vaughn!

Aug. 22nd, 2022

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Erika Windom Egg Harbor, NJ

horrible, two years, and $6000 later and no results, all bs. believe me you will sorry. they don't answer the phone. always a answer machine. believe me don't you will be sorry

3 years ago

Reply from Tax Defense Network

Hello, Erika. Our team will always take the appropriate steps to improve a client's experience when possible. However, we have been unable to verify you based on the information provided. To assist you further, we ask that you contact our Client Care Team directly at (877) 856-5118 so we can discuss how to best assist you.

Jul. 11th, 2022

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Rhonda Houston, TX

Jane C, was very helpful. Answered all my questions , and then some. She was a very nice person.

3 years ago

Reply from Tax Defense Network

Rhonda, thank you for taking a moment to highlight a member of our TDN team. We appreciate your business and this great feedback!

Jun. 20th, 2022

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Michael Horn Oceanside, NY

Jane was extremely helpful in getting my debt reduced, she was courteous, professional and timely.

3 years ago

Reply from Tax Defense Network

Hi, Michael. We're happy to hear that you are satisfied with your resolution. It's been a pleasure assisting you!

Jun. 3rd, 2022

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Robert Williams Carthage, NY

Everyone within the company really help me, solve my past tax issues and did an excellent job.

3 years ago

Reply from Tax Defense Network

Thank you for this great feedback, Robert. We hope you continue to think of us for your future filing needs!

Apr. 29th, 2022

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Micheal Williams New York, NY

Miss B explain everything to me she kept me informed on what was going on throughout the process

4 years ago

Reply from Tax Defense Network

We're glad to know that your TDN representative made this a positive and reassuring experience for you. Thank you for choosing our team to assist you with your tax matters!

Feb. 11th, 2022

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LuAnn Olson Ames, IA

Annette H did an excellent job for us. We couldn't be any happier. Brad & LuAnn O

4 years ago

Reply from Tax Defense Network

LuAnn, we truly appreciate your kind words. It means so much to us to know that we have left a positive impression on you. Thank you for your business and this great feedback!

Dec. 23rd, 2021

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Dina Blackstock Earlysville, VA

Very professional and completely dedicated to helping people resolve their tax issues

4 years ago

Reply from Tax Defense Network

Hi, Dina. Thank you for taking the time to provide this wonderful feedback. We're happy to have assisted you with your tax concerns!

Dec. 14th, 2021

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Relieved Port Orchard, WA

Robert was my assigned tax professional. He quickly notified the IRS and resolved my issues.

4 years ago

Reply from Tax Defense Network

Thank you for this wonderful feedback. We're happy to hear that Robert and Tax Defense Network provided you with a satisfying resolution for your tax matters!

Oct. 25th, 2021

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ANNER JONES Humble, TX

Tax Defense has been very responsive to my issues. Consultants response time is very good.

4 years ago

Reply from Tax Defense Network

Anner, we appreciate your positive feedback and are happy to have provided a satisfactory resolution to your tax concerns!

Oct. 7th, 2021

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Heather South Burlington, VT

Monica has been extremely helpful and and has kept me informed along the whole process!

4 years ago

Reply from Tax Defense Network

Hi, Heather. Thank you for providing this wonderful feedback for Monica and Tax Defense Network. It's been a pleasure assisting you with your tax concerns.

Sep. 30th, 2021

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Jamaica Davenport Cape Coral, FL

The entire team at Tax Defense has been amazing, and a 5 star shout to Ms. Annette. Thank you!!!

4 years ago

Reply from Tax Defense Network

Hello, Jamaica. We're happy to hear that you had a positive experience with Annette and Tax Defense Network. Thank you for choosing TDN to assist you!

Sep. 27th, 2021

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Jose R. Plaza Baltimore, MD

Hard working employees, like Britney B. she kept me informed through out the process.

4 years ago

Reply from Tax Defense Network

Hello, Jose. Thank you for your kind words. We're glad that Britney and Tax Defense Network were able to assist you!

Aug. 4th, 2021

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MICHAEL D'Iberville, MS

Ms T. was most patient and understanding of my personal tax issues and stress Occurring at time.

4 years ago

Reply from Tax Defense Network

Hello, Michael. Thank you for this great feedback regarding your experience with Tax Defense Network. It's been a pleasure working with you!

May. 7th, 2021

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Doug Zachary Avon, IN

Tax Defense helped me out a bunch. Took care of me and my case. Accessible and working for you

5 years ago

Reply from Tax Defense Network

Hi, Doug. We are so happy to hear that you are pleased with your results and with our services. We appreciate you taking the time to leave this feedback!

Jan. 29th, 2021

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Melanie thomas Danville, CA

They were very efficient and responsive. They resolved my case within less than one month.

5 years ago

Reply from Tax Defense Network

Hi, Melanie. Thank you so much for taking the time to provide this positive feedback. We're happy to have assisted you with your tax concerns!

Jan. 20th, 2021

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Jean Correa ,

The worst experience ever. $6000 and 2 years later, they dropped the case and left me on a worst position. Just promises. I do not recommend. Bunch of liars. I would not be surprised to see them on American Greedy.

5 years ago Edited September 14, 2021

Reply from Tax Defense Network

Hello, Jean. Thank you for reaching out to us concerning your case. We certainly appreciate you bringing these matters to our attention. It’s important to mention that Tax Defense Network makes a commitment to resolve all concerns listed on our clients contracts and that any additional needs will be contracted and resolved accordingly. We understand that after your initial services you were requesting additional assistance, which we have offered at no cost to you. However, additional services do require additional time to complete those services. During which time, the cooperation of our clients is necessary to fulfill our promise to assist each client to the best of our abilities. We are very sorry to hear that this process has been a long and unsatisfactory one, but we can certainly say that our utmost priority has been to assist you in resolving your concerns. We would definitely appreciate the opportunity to speak with you regarding this matter as it’s important to us that you reach a reasonable resolution for your case. We hope to speak with you soon.

Jan. 8th, 2021

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ScorpioDiva57 ,

The responded quickly to my inquiry. Also each of the representatives I spoke with was extremely courteous & helpful.

5 years ago

Reply from Tax Defense Network

Hello, we are thrilled to hear of your positive experience during your time with TDN. We certainly appreciate your feedback and hope that you think of us for any future tax filing needs.

Dec. 16th, 2020

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Belinda Royer Charlotte, NC

Kenneth W did an excellent job and getting my case resolved. I so appreciate all the hard work

5 years ago

Reply from Tax Defense Network

Belinda, thank you for taking the time to provide this feedback for Kenneth and Tax Defense Network. We are happy to have been able to resolve your tax concerns!

Nov. 18th, 2020

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Thomas Bunnell East Falmouth, MA

They made it simple for me to understand they took care of all of my needs and requirements

5 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Jun. 18th, 2020

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Shyanne Turner Louisville, KY

Each of my care managers were consistent with their work and always kept me updated.

5 years ago

Reply from Tax Defense Network

Ms. Turner,

We are thrilled that you had a great experience and thank you for the positive review.

Jun. 9th, 2020

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Sue S Minneapolis, MN

they have always been a great at helping me answer my question do to past and current returns.

5 years ago

Reply from Tax Defense Network

Hi Ms. Sue,

Thank you for your positive review!. We are thrilled that you had a great experience with our company.

Jun. 4th, 2020

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Andrew Stebbins San Jose, CA

Sorya has been available and offers very personal service which I work best with. Thank you.

5 years ago

Reply from Tax Defense Network

Mr. Stebbins,

Thank you for the kind words and positive review, and thank you for allowing us to assist you with your case.

Jun. 3rd, 2020

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liticia greenfield District Heights, MD

I always feel confident that all of my tax needs are taken care of in the best way possible.

5 years ago

Reply from Tax Defense Network

Ms. Greenfield,

We are glad you had a great experience using our services. Thank you for the positive review.

May. 6th, 2020