Name: Tax Defense Network
Rating: 4.9

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Simone

Did what they promised however communications can be improved

7 years ago

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PL Marysville, CA

Appreciated the level of patience and courtesy.

7 years ago

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laura s Vallejo, CA

i'm still paying past taxes even though being told I was in an uncollectable state...

7 years ago

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Kyle Hall Birmingham, AL

The outcome was good but the communication could be improved.

7 years ago

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Rene

Real professional, honest, capable and transparent people

7 years ago

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JLH

Keep in contact. Explain details. Friendly agents.

7 years ago

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DBurns

Worked on getting my taxes done and negotiating a payment plan with the IRS

7 years ago

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Cindy Bryson

Paid them a lot of money and really ended up owing the same amount as originally owed. The money I paid them could have gone to the IRS.

7 years ago

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Anonymous

TDN truly understood my tax problems and explained everything in detail.

7 years ago

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Alexandria Morris

They take the pressure off me trying to reason with the IRS

7 years ago

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DeeDee Moore

DeeDee M was very helpful, understanding and patient.

7 years ago

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Colette R.

really helped with a tough, prolonged case

7 years ago

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Bad work

Because i pay them all that money and still own the irs.and!they as me to pay them more money to gix what they did not FIXS IN THE beginning

7 years ago

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Felix B. Galaviz

They were very helpful and patient with me.

7 years ago

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Donna E.

They handled my tax issue promptly and efficiently.

7 years ago

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Dan P

They were professional and handled my case quickly

7 years ago

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John Smith

Too expensive for the service rendered. Very highly interest rate and not much work was done.

7 years ago

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Jim Esposito

Delivered what they promised, excellent follow up

7 years ago

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Steve Shates

The initial agent assigned to my case was not very good at all.

7 years ago

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Ricky

I am not sure that I would not have goten the same outcome, payment, as the network got for me

8 years ago

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Barbara Port Saint Lucie, FL

Professional and prompt service. One on one help.

8 years ago

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Neal Falk Mauston, WI

Great service but didn't reduce our debt!!!

8 years ago

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Debbie Oakland, CA

Very efficient and trustworthy. Reliable and prompt.

8 years ago

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Fair

Not enough follow up on the progress of dealing with the irs

8 years ago

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Tonya T Nunnally Danville, VA

A friend told me about them so I went with it. They were friendly and the service was good.

8 years ago

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John Nieman

Hands free and great communication. Good results and being able to understand the finished product. Thank you.

1 year ago

Reply from Tax Defense Network

John, it's been a pleasure working with you to address your tax concerns. Thank you for this incredible rating for our team and services!

Feb. 18th, 2025

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Kristen Gunther

Stephanie T. has been more than helpful with my tax needs. I appreciate her and all the company does. kris

1 year ago

Reply from Tax Defense Network

Kristen, we truly appreciate you taking a moment to highlight your experience with our TDN team! It's been a pleasure working with you to resolve your tax matters.

May. 30th, 2024

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Drea Fahy

I was told by Tax Defense Network that I was currently non collectable and am permanently living off SSDI. I now have a lien against me. Threatening letters from IRS. Paid entire bill up front. And now this company won’t answer my calls. Don’t know what I can do now?

2 years ago Edited February 6, 2024

Reply from Tax Defense Network

Hello, Drea. We sincerely apologize for missing any calls you've made regarding this matter. As a best practice, we suggest always leaving a voicemail so we may understand your concerns and connect with you about the reason for your call.
Based on your feedback, you have questions about your Currently Not Collectible status and the associated liens. We would be happy to discuss this matter further and will contact you soon for a deeper conversation about your concerns.

Feb. 7th, 2024

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Ortis Charles Brooklyn, NY

Always keep me informed of the progress on my case.. and was able to get a good and fair resolution for me with the IRS

2 years ago

Reply from Tax Defense Network

It's always a pleasure to see we've provided a client with a stellar outcome for their tax matters. Thank you for your business and this incredible feedback for our team!

Nov. 6th, 2023

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Gloria Mason Rocky Mount, NC

I wasn't impressed with the overall settlement. It is a small business and charges were applied to personal . Tax lien placed on my home. As far as I am concerned very little was resolved with a large payment for the services

2 years ago

Reply from Tax Defense Network

Hello, Gloria. We are saddened to know that the best option our team could establish for you wasn't what you expected upon beginning your journey with us. While a Currently Not Collectible status certainly comes with requirements, such as a lien, the ability to prevent aggressive action(s) and delay payments until you are in a better financial standing can be reassuring for many individuals in similar situations.
We appreciate our client feedback regardless of the form it is received in and is grateful to have the opportunity to receive your thoughts on your service(s). If you'd like to discuss this matter further or continue discussions about the other option(s) available to you, our Client Care Team is available at (877) 856-5118.

Jun. 6th, 2023

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Martin Browne Grants Pass, OR

Kent has been extremely responsive. This has been a multi-year process with excellent results. Many thanks!

2 years ago

Reply from Tax Defense Network

Hi, Martin. Thank you for taking the time to leave a review. It's been a pleasure working with you!

May. 4th, 2023

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Mina J

I received excellent service at MoneySolver. Jane C is the best!! I highly recommend MoneySolver to anyone!!

3 years ago

Reply from Tax Defense Network

Mina, thank you for your feedback and for choosing Tax Defense Network to assist you!

Nov. 16th, 2022

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Kato Carr Summerville, SC

Denise was excellent!!!!! She kept in touch and she got our situation resolved quickly and efficiently!!!!!

3 years ago

Reply from Tax Defense Network

Thank you for this wonderful review, Kato. We are happy to have been your choice of tax resolution specialists!

Mar. 3rd, 2022

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Rnmomof5 Milwaukee, WI

We paid $6000 for Tax Defense Network to arrange a payment plan In August 2021 we received an email saying the last return from 2019 had been filed and our contract was closed. THEY LIED. The IRS sent us a bill two days ago wanting $29000 by March 7, 2022 and TDN is saying it's our fault although I have their email stating they had filed.

4 years ago

Reply from Tax Defense Network

Hello, LeEllon. As previously discussed with our Client Care Team, our team has completed all contracted services accurately and accordingly. Unfortunately, the error has fallen on the side of the IRS due to a delay in processing your resolution. Please keep in mind that you are not the only taxpayer impacted by IRS delays at this time, and this is something that our team takes very seriously.
As promised, our team is working on your behalf to resolve this matter with the IRS. If you have any questions or concerns regarding this process, please feel free to contact our team directly, as our top priority is assisting you and ensuring your resolution is properly coded.

Feb. 22nd, 2022

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First Last

They really made me feel like I was going to be ok after using them. Then the IRS put a lien on my house anyway after they told me it was now non collectable. Didn't tell me until I called after receiving a letter from the IRS that there was nothing they could do about that. Now I'm back at square one. Wasted 2k for nothing. Horrible.

4 years ago

Reply from Tax Defense Network

Our team takes all client concerns very seriously and will always take advantage of an opportunity to improve our client's experiences. We are, however, unable to identify you based on the information provided. To assist you further, we ask that you contact our Client Care Team directly at (877) 856-5118, so we may assist you further.
We look forward to speaking with you and providing a satisfying resolution for this matter!

Feb. 16th, 2022

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Main St Bailout TV New Orleans, LA

Horrible service. After 6 months of stringing me along I had to threaten to sue them to get a refund. I know others who have also had poor experiences with TDN. In addition, just take a look at the numerous negative reviews on the Better Business Bureau page.

4 years ago

Reply from Tax Defense Network

Thank you for providing this feedback about your TDN experience. We want you to know that we consider our client feedback to be an invaluable tool crucial to the improvement of our services. We are disappointed to hear that you felt our services weren't of value to you. We can assure you that our team will be utilizing this information to create better client experiences in the future.

We would also like our clients to know that if at any point they have a servicing concern they would like to address with us, they may do so by contacting our Client Care Team directly at (877) 856-5118. We take our client concerns very seriously and will always appreciate the opportunity to make things right!

Jan. 3rd, 2022

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Chris Hester Miamisburg, OH

$2500 to make a phone call to irs . Lowered monthly payment , but extended term by 3 more years. Been almost 2 months and still now clue exactly what I owe. I 2ould not recommend using this company. I could have done what they done by making a phone call myself to IRS.

4 years ago

Reply from Tax Defense Network

Hello, Chris. We are sorry to hear that you are dissatisfied with your TDN services. While our team will always work to reduce a client's debt, unfortunately, not all clients qualify for the reductions they are hoping for. While a reduction in monthly payment may be of benefit to you, we understand you were expecting more from your resolution options. We're saddened to know that this had such a negative impact on your perception of our services. We truly value all of our client feedback and will certainly use this information to determine how we can create better client experiences in the future. Thank you for taking the time to provide this feedback, Chris!

Dec. 15th, 2021

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Sandy Porter Clarksville, TN

I had two people work with me however Marchell B rocked it!!! Marchell was friendly, on time, direct and passionate about helping me with my case.

5 years ago

Reply from Tax Defense Network

Hello, Sandy. Thank you for your kind words. We're glad that Marchell and MoneySolver were able to assist you!

Feb. 1st, 2021

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Seth Smith La Vernia, TX

Extremely professional, they not only explained my case in details that made sense, but completed it promptly.

5 years ago

Reply from Tax Defense Network

Seth, we appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

Feb. 1st, 2021

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Dee Phelps Lafayette, IN

Brittany B was always very nice to me and helpful. She was great to work with. I would recommend her to anyone

5 years ago Edited January 10, 2024

Reply from Tax Defense Network

Hi, Dee. Thank you for this incredible review! We truly appreciate our clients taking the time to provide such positive feedback. We are happy that Britney was able to make this such a positive experience for you.

Dec. 28th, 2020

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Melissa Bellamy ,

It took a while for me to get started the team and company was very supportive and patient thank you

5 years ago

Reply from Tax Defense Network

Hello, Melissa. We understand that these situations can be difficult and we're happy to have been able to assist you. We sincerely appreciate your feedback!

Nov. 30th, 2020

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DONNA ANDRES St Louis, MO

John has been the best in my experience, always timely, efficient, knowledgeable and provided great service.

5 years ago Edited September 14, 2021

Reply from Tax Defense Network

Hi, Donna. We're glad to hear that John made this a positive experience for you. We sincerely appreciate your feedback and are happy to have been able to assist you!

Nov. 18th, 2020

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E Buford Pittsburgh, PA

My experience was fantastic, especially due to the thorough professionalism of Tax Analyst Stephanie T!!!!!!!

5 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Oct. 28th, 2020

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David McClendon San Diego, CA

Ruth R have been a pleasure to work with. She answered all my questions and responded to my inquiries very quickly.

5 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Oct. 13th, 2020

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Adib Manzari Tavakoli Palm Beach Gardens, FL

Well explained steps of the case with helpful information. very patient and clear customer service.

5 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Sep. 21st, 2020

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Joyce Banks Fuquay-Varina, NC

5 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Aug. 24th, 2020

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Connsetta dismuke East Hartford, CT

The first person that handled my case. Wasn’t doing anything an it went on for awhile. But Marie kept in touch by phone and emails.

5 years ago

Reply from Tax Defense Network

We really appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you with your tax issue and we hope that you will continue to use us for your future tax filing needs.

Aug. 13th, 2020

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Mike Foster Halethorpe, MD

They worked as fast as they could considering the pandemic. My only problem was them losing track of what they had on file and what they needed.

5 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Jul. 24th, 2020

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floyd J bowman Wichita, KS

They did a great job. Single father with two kids ,not able to pay a lot of money they work with me great

5 years ago Edited September 14, 2021

Reply from Tax Defense Network

Mr. Bowman,

Thank you for your feedback. I will have our management team reach out to you today to review your concerns.

May. 6th, 2020

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GREG C DIMAS Anaheim, CA

It took a lot of work but my tax issue is finally resolved, Heather and the Tax Defense Network did a great job.

5 years ago

Reply from Tax Defense Network

Mr. Dimas,

Thank you for allowing us to assist you with your case, and thank you for your kind words and positive review.

May. 1st, 2020