Name: Tax Defense Network
Rating: 4.4

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I Smith

I received letters from State Tax and IRS, now I have questions and I can't get a return call. I've left voicemails and emails.

4 years ago

Reply from Tax Defense Network

Hi I Smith. We want to apologize for any miscommication. I would be glad to review your case in full details but I would need to get more information from you to review your case and make sure we are moving forward in the right direction. Please reach out to me personally at 888-829-0563 ext 165 so I can make sure we meet all your expectations.

Mar. 11th, 2020

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I.B Austin, TX

Because they so good and they know what are doing

4 years ago

Reply from Tax Defense Network

Hi I.B. We want to thank you for recognizing our company and letting us know what a great job we are doing. We all study hard so we can provide each of our client's with the best experience. We are always here for you if you need anything in the future.

Feb. 17th, 2020

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Charles Fowlkes

They're working very hard for & keeps me in the loop

5 years ago

Reply from Tax Defense Network

Hi Charles. We are so happy to hear everything is going well on your case. We are committed to provide you with excellent customer service with the best outcome. Our team of Tax Professionals have your back.

Oct. 1st, 2019

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Verified Customer

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Ramona Renguul

Fast and friendly, service I would suggest them to anyone.

5 years ago

Reply from Tax Defense Network

Ramona, thank you for taking the time to be our client and choosing to partner with us on your journey towards transforming your financial future.

Sep. 20th, 2019

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Chad Brown Imperial, MO

The TAx Defense takes time to help clients

5 years ago

Reply from Tax Defense Network

Chad, thank you for taking the time to give us your feedback. It has been our pleasure to have you as our client.

Sep. 20th, 2019

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Miriam Beaumont, CA

They are amazing and helpful always nice never any problems

5 years ago

Reply from Tax Defense Network

Miriam, you are amazing and we thank you for the opportunity to partner with you towards transforming your financial future. Add us to your contact list under problemsolvers!

May. 29th, 2019

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Ken b Saint Charles, MO

Minimal communications on their part .I called them many times with no return .Phone calls to mephone calls to me

5 years ago

Reply from Tax Defense Network

Ken, we only get better with candid feedback. Thank you for making us aware of the opportunity to grow. With that stated, we would like to earn your recommendation by making things right. Please email us at with your contact information to have one of our specialist reach out to you or you can call at your earliest convenience at 888-829-0563 ext 611.

May. 29th, 2019

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Albert Smaistrla

I paid my Tax bil plus their fee. No help whatsoever I am still receiving demand letters from the IRS

5 years ago

Reply from Tax Defense Network

Albert, thank you for taking the time to leave your feedback. We are sorry to hear to your experience with us did not meet your expectations. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at to discuss what we could've done better.

May. 6th, 2019

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Daniel Kulstad

Took care of the problem fast and professionally

5 years ago

Reply from Tax Defense Network

Daniel, efficiency is our middle and professional is our last name. Thank you for being our client.

May. 21st, 2019

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Gerald Anderson Sr Brooklyn, NY

You are always reachable and understanding

5 years ago

Reply from Tax Defense Network

Gerald, we will be there for you at all moments. Thank you for being our client.

May. 14th, 2019

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David Thomas

Great customer service and professionally done

5 years ago

Reply from Tax Defense Network

David, this is fantastic to hear. We are happy to serve. Thank you for being our client.

May. 14th, 2019

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Charles Wright Corpus Christi, TX

I worked with several different people and 4 out of 5 were very helpful.

5 years ago

Reply from Tax Defense Network

Charles, thank you for taking the time to let us know how we are doing. We are always striving to get better and look forward to the opportunity to earn a 5 star rating. Thank you for being our client.

May. 14th, 2019

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Jon Weston

I received excellent service in a timely fashion

5 years ago

Reply from Tax Defense Network

Jon, we are happy that we met all your expectations. Thank you so much for your feedback!

May. 14th, 2019

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Neva McDaniel

They did an excellent job on my situation and promptly!

5 years ago

Reply from Tax Defense Network

Neva, thank you so much for your review. It was our pleasure to have you as our client.

May. 14th, 2019

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Anonymous

I have no regrets signing up, I am quite happy. I think they are good and fast.

5 years ago

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Eva Lopez

They helped me with my tax issues. They were efficient and knowledgeable.

5 years ago

Reply from Tax Defense Network

Eva,
It has been our pleasure to serve you and we hope to continue to be of service to you in the future. Thank you for taking the time to leave your feedback we appreciate having you as our client.

Apr. 3rd, 2019

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Tyson

Because they are very pushy, they are very misleading with their pitch, and they make it very apparent they are only after money.

5 years ago

Reply from Tax Defense Network

Tyson,

I would like to know who your sales person was as this is not our what we stand for at all. Please contact us at 888-829-0563.

Mar. 20th, 2019

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Adair Sarasota, FL

They were misleading. They gave false information and they never followed through and what they said they were going to do. I am very dissatisfied.

5 years ago

Reply from Tax Defense Network

Adair,

I'd like to speak to you about this. I will listen to the calls that you had, from the beginning. Please contact us at 888-829-0563.

Feb. 18th, 2019

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Kip Joyner Spring Branch, TX

The woman who ended up handling my case was great

5 years ago

Reply from Tax Defense Network

Kip,

That's great. You're great!

Feb. 12th, 2019

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GERALDINE L. HILL East Moline, IL

VERY PLEASED WITH SERVICE AND OUTCOME OF TAX DIFFICULTIES

5 years ago

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Geraldine,

That's great news! Thank you for your review.

Feb. 12th, 2019

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Larry Joiner

Did nothing to reduce my payment to IRS after initial consultation promise very slow to respond and long drawn out process. I feel ripped off

5 years ago

Reply from Tax Defense Network

Larry,

We would like to discuss this further. I will pass this along to the case managers to look into. Until then, if you would like to discuss, please contact us at 888-829-0563.

Feb. 5th, 2019

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Joshua D Long Beach, WA

It took me weeks to get a correspondence between them and I actually had to switch companies due to their lack of communication.

5 years ago

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James Spring Hill, FL

Tax Defense Network does a good job at being there when you need them.

5 years ago

Reply from Tax Defense Network

James,

Thank you for your review and choosing us to assist with your 'll always be there for you when you need us.

Dec. 31st, 2018

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Harry Omaha, NE

They did not reduce my taxes at all. I had to pay a lot of penalties and fees on top of what I pay to Tax Defense Network. They did nothing for me.

5 years ago

Reply from Tax Defense Network

Harry,

This is disappointing. We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Ronald Westminster, MD

The representatives that were helping me never communicated. They never returned my calls. They ripped me off and I will never recommend them.

5 years ago

Reply from Tax Defense Network

Ronald,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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#stillhavetaxdebt

They don't listen to you or work with you- only tell you what they want you to do so they can profit from you! Horrible Service!

5 years ago

Reply from Tax Defense Network

I would like to hear more about this. Would you please call us at 888-829-0563 so we can handle accordingly? We would like to know who your point of contact was as well as any other details you could provide.

Dec. 31st, 2018

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Ova Sour Lake, TX

It took too long to get things going in the beginning and they didn't really help me as much as I thought they would.

5 years ago

Reply from Tax Defense Network

Ova,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 20th, 2018

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Richard Arlington, TX

Most of the people I talk to seem to know their jobs fairly well, but there are some exceptions.

5 years ago

Reply from Tax Defense Network

Richard,

Thank you for choosing us to assist with your tax matter. We would love to hear more about the exceptions you referenced. Please contact us at 888-829-0563 so we can discuss further.

Dec. 20th, 2018

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Christopher Denver, CO

There's been some not so great communication and they tried to double charge my monthly payment.

5 years ago

Reply from Tax Defense Network

Christopher,

Thank you for your review and choosing us to assist with your matter. We would like to hear about this more so we can improve, please contact us at 888-829-0563.

Dec. 21st, 2018

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Anonymous

Honest . Tried to find best solution possible

5 years ago

Reply from Tax Defense Network

Honesty is the best policy. I hope you were pleased with the outcome.

Dec. 18th, 2018

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Chris shanks Rome, GA

They were very efficient in the past to help me

5 years ago

Reply from Tax Defense Network

Chris,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Betsy Charron Bond Joplin, MO

They hugely misrepresented what they expected my resolution to be versus actual outcomes - very slow cust. service they only wanted my $$

5 years ago

Reply from Tax Defense Network

Betsy,
We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 21st, 2018

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Robert Mobile, AL

Currently they haven't did what they said they would do and the communication is very poor.

5 years ago

Reply from Tax Defense Network

Robert,

Please contact us at 888-829-0563 so we can get answers for you.

Dec. 21st, 2018

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Kevin Fauser East Moline, IL

They did absolutely nothing they said they would do i mean nothing it was the most terrible experience i have ever had with a company

5 years ago

Reply from Tax Defense Network

Kevin,

We would love to discuss this in more detail. Please contact us at 888-829-0563

Dec. 21st, 2018

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Lll Howell, MI

They really care and want to really help

5 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Rick Q. Riverside, CA

Very clear and concise with my tax situation

5 years ago

Reply from Tax Defense Network

Rick,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Amanda Bentz Monroe, GA

Phone calls always returned when promised.

5 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Well done

Customer service always great ,important

5 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Anonymous

They helped me out completely. They were accommodating.

5 years ago

Reply from Tax Defense Network

Thank you for your review. We are glad that you’re are pleased with your experience.

Dec. 14th, 2018

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Carl

They always lack information. I couldn't find it and they wouldn't give me the right information when I call.

5 years ago

Reply from Tax Defense Network

Carl,

Please contact us at 888-829-0563 so we can look into this. We definitely have all the answers to any question you may have.

Dec. 17th, 2018

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Dean

There was very poor organization. They lied and did not do what they said they could do. They do not have the knowledge necessary to help somebody.

5 years ago

Reply from Tax Defense Network

Dean,

Please contact us at 888-829-0563. We would like to look into your case further and see where the discrepancy lies.

Dec. 17th, 2018

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Maryellen Portage, WI

I have had a case with them since 2011 and there hasn't been any resolution. They are overpriced and do not publish any responses.

5 years ago

Reply from Tax Defense Network

Maryellen,

That's not good. Please contact us at 888-829-0563 , we'd like to know more about your case and see what the hold up is.

Dec. 14th, 2018

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Michael Gwynn Oak, MD

Everything was solved in a quick fashion. It feels great.

5 years ago

Reply from Tax Defense Network

We're competing with Jimmy John's on how quick we can be.

Thank you for your review.

Dec. 14th, 2018

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Santino Tacoma, WA

The customer service is ok, but I felt like I had to do 85 percent of the stuff myself.

5 years ago

Reply from Tax Defense Network

Santino,

Please contact us at 888-829-0563 so we can learn more about your experience.

Dec. 14th, 2018

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Anonymous Arlington, MN

I feel that this service was a waste of money. I didn't save a penny using this service, instead it ended up costing more.

5 years ago

Reply from Tax Defense Network

Anonymous,

That's not what we like to hear. Please reach out to us as at 888-829-0563. We never want our customers to feel this way.

Dec. 17th, 2018

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Lori Greensburg, PA

They follow through and they've done what they were supposed to do.

5 years ago

Reply from Tax Defense Network

Lori,

Thank you for your review. We are happy to hear that you are pleased with your experience.

Dec. 14th, 2018

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Deanna Portland, OR

The customer service didn't call me back and answer my questions when I would call in.

5 years ago

Reply from Tax Defense Network

Deanna,

I know this may sound mundane but please contact us at 888-829-0563. I will ensure that you receive answers.

Dec. 14th, 2018

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Gerald San Antonio, TX

The customer support shows that they care about us.

5 years ago

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David Chopin, The Crape Myrtle Company

Charlot M is fantastic, always a great help.

5 years ago

Reply from Tax Defense Network

Awesome!!! I'm so glad we were able to assist!

Dec. 14th, 2018

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Charles Hathcox

Didn't help me on the balance of fines, just negotiated payments, anyone one could have done that. Wished I would have chosen better.

5 years ago

Reply from Tax Defense Network

Charles,

You definitely made the right decision by choosing us. Please reach out to us at 888-829-0563 so we can look into your case further and prove ourselves.

Dec. 17th, 2018