Name: Tax Defense Network
Rating: 4.9

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Verified Customer

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Russell Howe Flushing, MI

Professional service and call back in a timely manner

4 years ago

Reply from Tax Defense Network

Hi, Russell. We are happy to hear you are pleased with your results and our services. Thank you for taking the time to leave this feedback!

Mar. 17th, 2022

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Paula P Anthony-Ivory Frisco, TX

I expected a reduction in the amount owed either via interest or penalties being removed/reduced. This did not occur.

4 years ago

Reply from Tax Defense Network

Hello, Paula. While our team will always work to reduce our client's debt (when applicable), unfortunately, not all clients qualify for these reductions. We are sorry to hear that this has impacted your impression of our services but are glad you've taken an opportunity to bring this information to our attention. Your feedback will allow our team to provide better client experiences as we continue forward!

Mar. 4th, 2022

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Susan Aldama San Antonio, TX

Result took too long. Employee turnover and government shutdown due to pandemic were major issues

4 years ago

Reply from Tax Defense Network

Hi, Susan. Thank you for providing this feedback about your TDN experience. We know that the events of the last year impacted our clients in a variety of ways. So, we would like to sincerely apologize for how this affected your services. Thank you for choosing our TDN team and providing us with the opportunity to assist you with your tax matters!

Mar. 4th, 2022

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Michael A Bogfo Edenton, NC

My case was addressed and corrected very quickly

4 years ago

Reply from Tax Defense Network

That's wonderful to hear, Michael! We're happy to have assisted you in resolving your tax matters!

Feb. 23rd, 2022

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Jack Independence, MO

Lack of communication and not knowing what is going on in 11 months of sitting on needles and pins

4 years ago

Reply from Tax Defense Network

Jack, we are disappointed to hear you've experienced difficulty reaching our team and would be more than happy to assist you in resolving this matter. We are, however, unable to identify you based on the information provided. Please give our Client Care Team a call at (877) 856-5118 so we can assist you further.
We look forward to speaking with you and working towards a resolution for this matter!

Feb. 22nd, 2022

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Larry t Carson Waynesboro, PA

They all did great helping me get through everything

4 years ago

Reply from Tax Defense Network

Hi, Larry. We are happy to hear you are pleased with your results and our services. Thank you for taking the time to leave this feedback!

Feb. 10th, 2022

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shanta m lawford Ocala, FL

expertise, honesty and timely and always reliable

4 years ago

Reply from Tax Defense Network

Hi, Shanta. We are happy to hear you are pleased with your results and our services. Thank you for taking the time to leave this feedback!

Feb. 3rd, 2022

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William Glover Galax, VA

got three different tax years negotiated in record time!

4 years ago

Reply from Tax Defense Network

William, we are happy to hear you are pleased with your results and our services. Thank you for taking the time to leave this feedback!

Jan. 6th, 2022

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Joshua Burnett Fulton, NY

Prompt and informative friendly people made me feel comfortable

4 years ago

Reply from Tax Defense Network

Hi, Joshua. We are always happy to hear that we have had such a positive impact on our clients. Thank you for your feedback and for your business!

Dec. 21st, 2021

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Victor Wynn Little Rock, AR

Mrs Marchell B was great to work with!

4 years ago Edited January 10, 2024

Reply from Tax Defense Network

Hi, Victor. We are happy to hear you are pleased with your results and our services. Thank you for taking the time to leave this feedback!

Dec. 21st, 2021

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Sam Gortney Conway, SC

Really good in their follow up and communication.

4 years ago

Reply from Tax Defense Network

Sam, we are happy to hear you were pleased with your TDN representation. Thank you for choosing our team to assist you with your tax matters!

Nov. 9th, 2021

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Paula Chaffee Mountain View, CA

They helped me resolve a very stressful tax situation.

4 years ago

Reply from Tax Defense Network

Hi, Paula. We appreciate you taking the time to leave this positive rating for your experience. Thank you for choosing TDN to assist you with your tax matters!

Sep. 21st, 2021

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Eric Miller Cleveland, OH

Great work on my issue with my taxes. And the customer service was nice.

4 years ago

Reply from Tax Defense Network

Eric, we appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

Aug. 10th, 2021

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J pinzarrone Montara, CA

Great personal service and consistent over several years

4 years ago

Reply from Tax Defense Network

We appreciate your kind words. It means so much to us to know that we have left a positive impression on you. We appreciate your business and this wonderful feedback!

Aug. 3rd, 2021

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James Allen Collierville, TN

Professional excellent service great customer service

4 years ago

Reply from Tax Defense Network

Hi, James. Thank you for taking the time to provide this positive feedback. We're happy to have assisted you with your tax concerns!

Aug. 3rd, 2021

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Linda Goode Clute, TX

They are expert in all that they do for all of us.

4 years ago

Reply from Tax Defense Network

Hi, Linda. We are so happy to hear that you are pleased with your results and with our services. We appreciate you taking the time to leave this feedback!

Jul. 21st, 2021

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EW Revere, MA

They were professional, thorough and understandable

5 years ago

Reply from Tax Defense Network

We are so happy to hear that you were pleased with your results and with our services. We appreciate you taking the time to leave this feedback!

Jun. 2nd, 2021

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Gregory S Farmer Brooklyn, NY

They're the best, answer all my tax questions .

5 years ago

Reply from Tax Defense Network

Hi, Gregory. Thank you so much for taking the time to provide this positive feedback. We're happy to have assisted you with your tax concerns!

Jun. 2nd, 2021

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Warrenetta McCormick Chalmette, LA

They really advocate got their customers

5 years ago

Reply from Tax Defense Network

Hi, Warrenetta. We are so happy to hear that you were pleased with your results and with our services. We appreciate you taking the time to leave this feedback!

May. 24th, 2021

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Doug Sandefur Hawesville, KY

It was a good experience. They made things easy for me

5 years ago

Reply from Tax Defense Network

Hi, Doug. Thank you so much for taking the time to provide this positive feedback. We're happy to have assisted you with your tax concerns!

May. 3rd, 2021

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Carolyn New Orleans, LA

Great, they took care of my issues fast and professionally

5 years ago

Reply from Tax Defense Network

Hello, Carolyn. We're happy to hear that you are satisfied with your resolution. It was a pleasure assisting you!

Mar. 18th, 2021

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Anonymous Marietta, GA

The did not do what they sold us on, we paid 6000 for something that should have cost no more then 1500. I will never recommend them

5 years ago

Reply from Tax Defense Network

Hello, thank you for reaching out to us regarding your experience. We are sorry to hear you were dissatisfied with your services. We would like to speak with you about your time with Tax Defense Network, but we’re having difficulty locating your file. Would you please contact our Client Care department at (877) 856-5118 so we may better assist you?

Feb. 18th, 2021

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Jacqueline

I found Tax Defense to be Competent, Caring, Efficient

5 years ago

Reply from Tax Defense Network

Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences with others. We’re so happy that we were able to exceed your expectations!

Oct. 21st, 2020

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Donna-Lee Allen Berwick, ME

Until Richard took over my case there was no progress and I was left hanging for several months.

5 years ago

Reply from Tax Defense Network

Ms. Allen - Thank you for remaining patient with us. We appreciate the feedback and will address with our associates.

Aug. 10th, 2020

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Don Sebring Tyler, TX

Helpful. Answered questions fairly quickly.

5 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Aug. 10th, 2020

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Edwin Kim

They are professional and very reliable.

5 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Jul. 27th, 2020

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Michael adams

Takes care of you and answers your questions

5 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Jul. 27th, 2020

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Dave

fast friendly people that get the job done

6 years ago

Reply from Tax Defense Network

Hi Dave. We are so pleased to get such a wonderful review. We do strive hard to accomplish the best results for each and every client in a timely manner. we really appreciate you being our customer.

Mar. 17th, 2020

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Richard Hargrove

They were so friendly and easy to work with

6 years ago

Reply from Tax Defense Network

Hi Richard. We are so happy to hear you had a great experience. We know we are doing something right when we get such a wonderful review. We really appreciate the review and so glad we were here to help. Keep us in mind if there is anything further we can help with.

Mar. 11th, 2020

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I Smith

I received letters from State Tax and IRS, now I have questions and I can't get a return call. I've left voicemails and emails.

6 years ago

Reply from Tax Defense Network

Hi I Smith. We want to apologize for any miscommication. I would be glad to review your case in full details but I would need to get more information from you to review your case and make sure we are moving forward in the right direction. Please reach out to me personally at 888-829-0563 ext 165 so I can make sure we meet all your expectations.

Mar. 11th, 2020

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I.B Austin, TX

Because they so good and they know what are doing

6 years ago

Reply from Tax Defense Network

Hi I.B. We want to thank you for recognizing our company and letting us know what a great job we are doing. We all study hard so we can provide each of our client's with the best experience. We are always here for you if you need anything in the future.

Feb. 17th, 2020

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Charles Fowlkes

They're working very hard for & keeps me in the loop

6 years ago

Reply from Tax Defense Network

Hi Charles. We are so happy to hear everything is going well on your case. We are committed to provide you with excellent customer service with the best outcome. Our team of Tax Professionals have your back.

Oct. 1st, 2019

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Ramona Renguul

Fast and friendly, service I would suggest them to anyone.

6 years ago

Reply from Tax Defense Network

Ramona, thank you for taking the time to be our client and choosing to partner with us on your journey towards transforming your financial future.

Sep. 20th, 2019

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Chad Brown Imperial, MO

The TAx Defense takes time to help clients

6 years ago

Reply from Tax Defense Network

Chad, thank you for taking the time to give us your feedback. It has been our pleasure to have you as our client.

Sep. 20th, 2019

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Miriam Beaumont, CA

They are amazing and helpful always nice never any problems

7 years ago

Reply from Tax Defense Network

Miriam, you are amazing and we thank you for the opportunity to partner with you towards transforming your financial future. Add us to your contact list under problemsolvers!

May. 29th, 2019

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Ken b Saint Charles, MO

Minimal communications on their part .I called them many times with no return .Phone calls to mephone calls to me

7 years ago

Reply from Tax Defense Network

Ken, we only get better with candid feedback. Thank you for making us aware of the opportunity to grow. With that stated, we would like to earn your recommendation by making things right. Please email us at with your contact information to have one of our specialist reach out to you or you can call at your earliest convenience at 888-829-0563 ext 611.

May. 29th, 2019

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Albert Smaistrla

I paid my Tax bil plus their fee. No help whatsoever I am still receiving demand letters from the IRS

7 years ago

Reply from Tax Defense Network

Albert, thank you for taking the time to leave your feedback. We are sorry to hear to your experience with us did not meet your expectations. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at to discuss what we could've done better.

May. 6th, 2019

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Daniel Kulstad

Took care of the problem fast and professionally

7 years ago

Reply from Tax Defense Network

Daniel, efficiency is our middle and professional is our last name. Thank you for being our client.

May. 21st, 2019

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Gerald Anderson Sr Brooklyn, NY

You are always reachable and understanding

7 years ago

Reply from Tax Defense Network

Gerald, we will be there for you at all moments. Thank you for being our client.

May. 14th, 2019

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David Thomas

Great customer service and professionally done

7 years ago

Reply from Tax Defense Network

David, this is fantastic to hear. We are happy to serve. Thank you for being our client.

May. 14th, 2019

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Charles Wright Corpus Christi, TX

I worked with several different people and 4 out of 5 were very helpful.

7 years ago

Reply from Tax Defense Network

Charles, thank you for taking the time to let us know how we are doing. We are always striving to get better and look forward to the opportunity to earn a 5 star rating. Thank you for being our client.

May. 14th, 2019

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Jon Weston

I received excellent service in a timely fashion

7 years ago

Reply from Tax Defense Network

Jon, we are happy that we met all your expectations. Thank you so much for your feedback!

May. 14th, 2019

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Neva McDaniel

They did an excellent job on my situation and promptly!

7 years ago

Reply from Tax Defense Network

Neva, thank you so much for your review. It was our pleasure to have you as our client.

May. 14th, 2019

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Anonymous

I have no regrets signing up, I am quite happy. I think they are good and fast.

7 years ago

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Eva Lopez

They helped me with my tax issues. They were efficient and knowledgeable.

7 years ago

Reply from Tax Defense Network

Eva,
It has been our pleasure to serve you and we hope to continue to be of service to you in the future. Thank you for taking the time to leave your feedback we appreciate having you as our client.

Apr. 3rd, 2019

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Tyson

Because they are very pushy, they are very misleading with their pitch, and they make it very apparent they are only after money.

7 years ago

Reply from Tax Defense Network

Tyson,

I would like to know who your sales person was as this is not our what we stand for at all. Please contact us at 888-829-0563.

Mar. 20th, 2019

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Adair Sarasota, FL

They were misleading. They gave false information and they never followed through and what they said they were going to do. I am very dissatisfied.

7 years ago

Reply from Tax Defense Network

Adair,

I'd like to speak to you about this. I will listen to the calls that you had, from the beginning. Please contact us at 888-829-0563.

Feb. 18th, 2019

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Kip Joyner Spring Branch, TX

The woman who ended up handling my case was great

7 years ago

Reply from Tax Defense Network

Kip,

That's great. You're great!

Feb. 12th, 2019

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GERALDINE L. HILL East Moline, IL

VERY PLEASED WITH SERVICE AND OUTCOME OF TAX DIFFICULTIES

7 years ago

Reply from Tax Defense Network

Geraldine,

That's great news! Thank you for your review.

Feb. 12th, 2019

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Larry Joiner

Did nothing to reduce my payment to IRS after initial consultation promise very slow to respond and long drawn out process. I feel ripped off

7 years ago

Reply from Tax Defense Network

Larry,

We would like to discuss this further. I will pass this along to the case managers to look into. Until then, if you would like to discuss, please contact us at 888-829-0563.

Feb. 5th, 2019