Name: Tax Defense Network
Rating: 4.5

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Verified Customer

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Bad work

Because i pay them all that money and still own the irs.and!they as me to pay them more money to gix what they did not FIXS IN THE beginning

6 years ago

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Felix B. Galaviz

They were very helpful and patient with me.

6 years ago

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Donna E.

They handled my tax issue promptly and efficiently.

6 years ago

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Dan P

They were professional and handled my case quickly

6 years ago

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John Smith

Too expensive for the service rendered. Very highly interest rate and not much work was done.

6 years ago

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Jim Esposito

Delivered what they promised, excellent follow up

6 years ago

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Steve Shates

The initial agent assigned to my case was not very good at all.

6 years ago

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Ricky

I am not sure that I would not have goten the same outcome, payment, as the network got for me

6 years ago

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Barbara Port Saint Lucie, FL

Professional and prompt service. One on one help.

6 years ago

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Neal Falk Mauston, WI

Great service but didn't reduce our debt!!!

6 years ago

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Debbie Oakland, CA

Very efficient and trustworthy. Reliable and prompt.

6 years ago

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Fair

Not enough follow up on the progress of dealing with the irs

6 years ago

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Tonya T Nunnally Danville, VA

A friend told me about them so I went with it. They were friendly and the service was good.

6 years ago

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Ortis Charles Brooklyn, NY

Always keep me informed of the progress on my case.. and was able to get a good and fair resolution for me with the IRS

1 year ago

Reply from Tax Defense Network

It's always a pleasure to see we've provided a client with a stellar outcome for their tax matters. Thank you for your business and this incredible feedback for our team!

Nov. 6th, 2023

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Gloria Mason Rocky Mount, NC

I wasn't impressed with the overall settlement. It is a small business and charges were applied to personal . Tax lien placed on my home. As far as I am concerned very little was resolved with a large payment for the services

1 year ago

Reply from Tax Defense Network

Hello, Gloria. We are saddened to know that the best option our team could establish for you wasn't what you expected upon beginning your journey with us. While a Currently Not Collectible status certainly comes with requirements, such as a lien, the ability to prevent aggressive action(s) and delay payments until you are in a better financial standing can be reassuring for many individuals in similar situations.
We appreciate our client feedback regardless of the form it is received in and is grateful to have the opportunity to receive your thoughts on your service(s). If you'd like to discuss this matter further or continue discussions about the other option(s) available to you, our Client Care Team is available at (877) 856-5118.

Jun. 6th, 2023

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Martin Browne Grants Pass, OR

Kent has been extremely responsive. This has been a multi-year process with excellent results. Many thanks!

1 year ago

Reply from Tax Defense Network

Hi, Martin. Thank you for taking the time to leave a review. It's been a pleasure working with you!

May. 4th, 2023

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Mina J

I received excellent service at MoneySolver. Jane C is the best!! I highly recommend MoneySolver to anyone!!

2 years ago

Reply from Tax Defense Network

Mina, thank you for your feedback and for choosing Tax Defense Network to assist you!

Nov. 16th, 2022

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Kato Carr Summerville, SC

Denise was excellent!!!!! She kept in touch and she got our situation resolved quickly and efficiently!!!!!

2 years ago

Reply from Tax Defense Network

Thank you for this wonderful review, Kato. We are happy to have been your choice of tax resolution specialists!

Mar. 3rd, 2022

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Rnmomof5 Milwaukee, WI

We paid $6000 for Tax Defense Network to arrange a payment plan In August 2021 we received an email saying the last return from 2019 had been filed and our contract was closed. THEY LIED. The IRS sent us a bill two days ago wanting $29000 by March 7, 2022 and TDN is saying it's our fault although I have their email stating they had filed.

2 years ago

Reply from Tax Defense Network

Hello, LeEllon. As previously discussed with our Client Care Team, our team has completed all contracted services accurately and accordingly. Unfortunately, the error has fallen on the side of the IRS due to a delay in processing your resolution. Please keep in mind that you are not the only taxpayer impacted by IRS delays at this time, and this is something that our team takes very seriously.
As promised, our team is working on your behalf to resolve this matter with the IRS. If you have any questions or concerns regarding this process, please feel free to contact our team directly, as our top priority is assisting you and ensuring your resolution is properly coded.

Feb. 22nd, 2022

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First Last

They really made me feel like I was going to be ok after using them. Then the IRS put a lien on my house anyway after they told me it was now non collectable. Didn't tell me until I called after receiving a letter from the IRS that there was nothing they could do about that. Now I'm back at square one. Wasted 2k for nothing. Horrible.

2 years ago

Reply from Tax Defense Network

Our team takes all client concerns very seriously and will always take advantage of an opportunity to improve our client's experiences. We are, however, unable to identify you based on the information provided. To assist you further, we ask that you contact our Client Care Team directly at (877) 856-5118, so we may assist you further.
We look forward to speaking with you and providing a satisfying resolution for this matter!

Feb. 16th, 2022

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Main St Bailout TV New Orleans, LA

Horrible service. After 6 months of stringing me along I had to threaten to sue them to get a refund. I know others who have also had poor experiences with TDN. In addition, just take a look at the numerous negative reviews on the Better Business Bureau page.

2 years ago

Reply from Tax Defense Network

Thank you for providing this feedback about your TDN experience. We want you to know that we consider our client feedback to be an invaluable tool crucial to the improvement of our services. We are disappointed to hear that you felt our services weren't of value to you. We can assure you that our team will be utilizing this information to create better client experiences in the future.

We would also like our clients to know that if at any point they have a servicing concern they would like to address with us, they may do so by contacting our Client Care Team directly at (877) 856-5118. We take our client concerns very seriously and will always appreciate the opportunity to make things right!

Jan. 3rd, 2022

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Chris Hester Miamisburg, OH

$2500 to make a phone call to irs . Lowered monthly payment , but extended term by 3 more years. Been almost 2 months and still now clue exactly what I owe. I 2ould not recommend using this company. I could have done what they done by making a phone call myself to IRS.

2 years ago

Reply from Tax Defense Network

Hello, Chris. We are sorry to hear that you are dissatisfied with your TDN services. While our team will always work to reduce a client's debt, unfortunately, not all clients qualify for the reductions they are hoping for. While a reduction in monthly payment may be of benefit to you, we understand you were expecting more from your resolution options. We're saddened to know that this had such a negative impact on your perception of our services. We truly value all of our client feedback and will certainly use this information to determine how we can create better client experiences in the future. Thank you for taking the time to provide this feedback, Chris!

Dec. 15th, 2021

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Sandy Porter Clarksville, TN

I had two people work with me however Marchell B rocked it!!! Marchell was friendly, on time, direct and passionate about helping me with my case.

3 years ago

Reply from Tax Defense Network

Hello, Sandy. Thank you for your kind words. We're glad that Marchell and MoneySolver were able to assist you!

Feb. 1st, 2021

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Seth Smith La Vernia, TX

Extremely professional, they not only explained my case in details that made sense, but completed it promptly.

3 years ago

Reply from Tax Defense Network

Seth, we appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

Feb. 1st, 2021

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Dee Phelps Lafayette, IN

Brittany B was always very nice to me and helpful. She was great to work with. I would recommend her to anyone

3 years ago Edited January 10, 2024

Reply from Tax Defense Network

Hi, Dee. Thank you for this incredible review! We truly appreciate our clients taking the time to provide such positive feedback. We are happy that Britney was able to make this such a positive experience for you.

Dec. 28th, 2020

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Melissa Bellamy ,

It took a while for me to get started the team and company was very supportive and patient thank you

3 years ago

Reply from Tax Defense Network

Hello, Melissa. We understand that these situations can be difficult and we're happy to have been able to assist you. We sincerely appreciate your feedback!

Nov. 30th, 2020

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DONNA ANDRES St Louis, MO

John has been the best in my experience, always timely, efficient, knowledgeable and provided great service.

4 years ago Edited September 14, 2021

Reply from Tax Defense Network

Hi, Donna. We're glad to hear that John made this a positive experience for you. We sincerely appreciate your feedback and are happy to have been able to assist you!

Nov. 18th, 2020

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E Buford Pittsburgh, PA

My experience was fantastic, especially due to the thorough professionalism of Tax Analyst Stephanie T!!!!!!!

4 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Oct. 28th, 2020

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David McClendon San Diego, CA

Ruth R have been a pleasure to work with. She answered all my questions and responded to my inquiries very quickly.

4 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Oct. 13th, 2020

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Adib Manzari Tavakoli Palm Beach Gardens, FL

Well explained steps of the case with helpful information. very patient and clear customer service.

4 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Sep. 21st, 2020

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Joyce Banks Fuquay-Varina, NC

4 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Aug. 24th, 2020

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Connsetta dismuke East Hartford, CT

The first person that handled my case. Wasn’t doing anything an it went on for awhile. But Marie kept in touch by phone and emails.

4 years ago

Reply from Tax Defense Network

We really appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you with your tax issue and we hope that you will continue to use us for your future tax filing needs.

Aug. 13th, 2020

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Mike Foster Halethorpe, MD

They worked as fast as they could considering the pandemic. My only problem was them losing track of what they had on file and what they needed.

4 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Jul. 24th, 2020

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floyd J bowman Wichita, KS

They did a great job. Single father with two kids ,not able to pay a lot of money they work with me great

4 years ago Edited September 14, 2021

Reply from Tax Defense Network

Mr. Bowman,

Thank you for your feedback. I will have our management team reach out to you today to review your concerns.

May. 6th, 2020

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GREG C DIMAS Anaheim, CA

It took a lot of work but my tax issue is finally resolved, Heather and the Tax Defense Network did a great job.

4 years ago

Reply from Tax Defense Network

Mr. Dimas,

Thank you for allowing us to assist you with your case, and thank you for your kind words and positive review.

May. 1st, 2020

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Cynthia Riel Rockland, MA

Are experience with tax Defense network has been pleasant and professional definitely would recommend your services .

4 years ago

Reply from Tax Defense Network

Ms. Riel,

Thank you for the recommendation, and for choosing us to assist you with your case.

Apr. 17th, 2020

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Derrell Roberts Pasadena, TX

The great customee service britney provided was excellent.She kept in contact and was very informative.

4 years ago

Reply from Tax Defense Network

Mr. Roberts. We are thrilled that you had a great experience with Britney and that she kept you informed throughout this process.

Mar. 31st, 2020

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Kent Szarabajka Mundelein, IL

It was a longer process then I expected just under 2 years, lots of information gathering ,in the end it all worked out

4 years ago

Reply from Tax Defense Network

Thank you for being patient with us, and we are glad that everything worked out to your benefit in the end.

Mar. 27th, 2020

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Christine Brown Auburn, ME

Tiffany is knowledgeable, understanding and helpful. She responds quickly and works with you to reach resolutions.

4 years ago

Reply from Tax Defense Network

Tiffany is great! Thank you for taking the time to comment on your positive experience.

Mar. 27th, 2020

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Jay who Chicago, IL

I’ve only recently started working with the company, so far it’s been no problems and Steven F and Viridiana C have been more than helpful

4 years ago

Reply from Tax Defense Network

Hi Jay. Welcome aboard. We are so happy everything is going well so far. We have a team of people that have your back so don't ever hesitate to reach out to any of us. We want to exceed your expectations. You deserve the best.

Mar. 2nd, 2020

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damon paquette Cathlamet, WA

Tax Defense Network did help me with all the process of what forms and helped meet the demands from the IRS agent, Ruth R was very helpful.

4 years ago

Reply from Tax Defense Network

Hi Damon. We really appreciate you taking the time to leave us such a great review and the shout out to Ruth. She is a true asset to our company and really knows her job well. We are glad you chose us to help with all your needs. Feel free to reach out to us if you need anything at all.

Feb. 25th, 2020

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Shannon Rourke Middletown, CT

I have been working with this company for over a year and my tax issues remain. As of now the statue of limitations runs out on one of my returns in April. Meaning the return won’t be applied to my balence. These were supposed to have been filed 5 months ago and I am again for the third time faxing signatures for these returns to be sent.

4 years ago

Reply from Tax Defense Network

Hi Shannon. We sincerely apologize if we did not meet your expectations. I am showing your case has been recently resolved. We would love to review your case with you. I will reach out to you by phone or you can reach us at 888-829-0563 ext 165.

Feb. 25th, 2020

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Kelly A Sheridan Chicago, IL

Miss tiffinay w is a very considerate lady.also in coordinating all people to resolve this situation.

4 years ago

Reply from Tax Defense Network

Hi. Kelly. Thanks so much for leaving our Orriell and Tiffany such wonderful reviews. It takes a team to take on the challenge and we are so grateful we were here to help. They truly understand the stress and financial burden it could create, so they take the extra time and energy it takes to get it done right for you. It has been our pleasure to help.

Dec. 23rd, 2019

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T.Counts Portland, OR

Good experience. Staff was very helpful. Da' Shana T worked closely with me to ensure I got the lowest price agreement in the fastest time frame.

4 years ago

Reply from Tax Defense Network

H T. Counts. We would like to say thanks so much for leaving us a wonderful review and shout out for Da'Shana. She definitely does great work and a true asset to our company. We understand how stressful this could be and so glad we were able to help. It was our pleasure.

Feb. 12th, 2020

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richard wallace Brooklyn, NY

This company has been wonderful! They got me the best possible deal. Heather was amazing to work with.

4 years ago

Reply from Tax Defense Network

Hi Richard. We really appreciate hearing what an amazing job Heather has done. We think she is amazing as well and a true asset to our company. We like to take this time to thank you for your wonderful review. It means so much to us to hear from our clients. Thanks again.

Feb. 4th, 2020

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Tim Flint Sunbury, OH

ABSOLUTELY DO NOT USE THIS COMPANY!! was told one price then charged another. Impossible to have your representative to get back in contact with you. I do not believe the Attorney Represented me like he or she should have. Do your research before hiring this company

4 years ago

Reply from Tax Defense Network

Hi Tim. It was a pleasure speaking with you today. I look forward taking a deep dive into your case to see if we can go another direction. Thanks for allowing me the opportunity to look into this for you to see what we can do.

Feb. 3rd, 2020

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RANDY Brisbone Dalzell, SC

Max W and staff help me out of a bad situation. IRS won't take my calls and listen to me. Thank you from the bottom of my heart.

4 years ago

Reply from Tax Defense Network

Hi Randy. It was truly our pleasure to partner with you to get you in the situation that is best for you. To some you may be just be another number but to us you are a real live person with a situation that we could make better. We strive to help each and every client as if they were the only one. Thanks so much for letting us know we got it right.

Dec. 19th, 2019

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Erin West Bloomfield, MI

Max is very patient and kind. He explains things in a way that I can understand exactly what is going on.

4 years ago

Reply from Tax Defense Network

Hi Erin. Thanks for calling out Max. He is true asset to our company. His true compassion for his client shines through each and every day. This is never easy going at alone, and we are glad you chose TDN to help. We are only a phone call away should you need assistance.

Dec. 13th, 2019

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Jennifer Arbogasr Newport, KY

Not good at all. Was given to a lot of people, never received call backs. Took over 2 years and issue was never resolved. I strongly advise people not to use this company. Paid a lot of money for nothing. I finally started making payments on my own which is what I should of done instead of depending on this horrible company to help me out.

4 years ago

Reply from Tax Defense Network

Hi Jennifer. I want to thank you for leaving us some honest feedback and this will help us improve. I look forward to getting this resolved for you and exceeding your expectations. I will be my pleasure to work with you.

Dec. 10th, 2019

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KATHY MEINCKE

I agree they did nothing that I could not have done my self with the IRS . They took money and I received no reductions and it took months to get it settled. I would give them -1 star if i could the IRS rep agreed the are like scammers. Kathy M in WI

5 years ago

Reply from Tax Defense Network

Hi Kathy. Thanks for leaving us your feedback. We would like to review your account with you to see if we can wow you. I will try to reach out to you as well as you can reach us at 888-829-0563 ext 165

Nov. 21st, 2019