Name: Tax Defense Network
Rating: 4.9

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Verified Customer

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Amanda Bentz Monroe, GA

Phone calls always returned when promised.

7 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Well done

Customer service always great ,important

7 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Anonymous

They helped me out completely. They were accommodating.

7 years ago

Reply from Tax Defense Network

Thank you for your review. We are glad that you’re are pleased with your experience.

Dec. 14th, 2018

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Carl

They always lack information. I couldn't find it and they wouldn't give me the right information when I call.

7 years ago

Reply from Tax Defense Network

Carl,

Please contact us at 888-829-0563 so we can look into this. We definitely have all the answers to any question you may have.

Dec. 17th, 2018

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Dean

There was very poor organization. They lied and did not do what they said they could do. They do not have the knowledge necessary to help somebody.

7 years ago

Reply from Tax Defense Network

Dean,

Please contact us at 888-829-0563. We would like to look into your case further and see where the discrepancy lies.

Dec. 17th, 2018

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Maryellen Portage, WI

I have had a case with them since 2011 and there hasn't been any resolution. They are overpriced and do not publish any responses.

7 years ago

Reply from Tax Defense Network

Maryellen,

That's not good. Please contact us at 888-829-0563 , we'd like to know more about your case and see what the hold up is.

Dec. 14th, 2018

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Michael Gwynn Oak, MD

Everything was solved in a quick fashion. It feels great.

7 years ago

Reply from Tax Defense Network

We're competing with Jimmy John's on how quick we can be.

Thank you for your review.

Dec. 14th, 2018

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Santino Tacoma, WA

The customer service is ok, but I felt like I had to do 85 percent of the stuff myself.

7 years ago

Reply from Tax Defense Network

Santino,

Please contact us at 888-829-0563 so we can learn more about your experience.

Dec. 14th, 2018

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Anonymous Arlington, MN

I feel that this service was a waste of money. I didn't save a penny using this service, instead it ended up costing more.

7 years ago

Reply from Tax Defense Network

Anonymous,

That's not what we like to hear. Please reach out to us as at 888-829-0563. We never want our customers to feel this way.

Dec. 17th, 2018

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Lori Greensburg, PA

They follow through and they've done what they were supposed to do.

7 years ago

Reply from Tax Defense Network

Lori,

Thank you for your review. We are happy to hear that you are pleased with your experience.

Dec. 14th, 2018

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Deanna Portland, OR

The customer service didn't call me back and answer my questions when I would call in.

7 years ago

Reply from Tax Defense Network

Deanna,

I know this may sound mundane but please contact us at 888-829-0563. I will ensure that you receive answers.

Dec. 14th, 2018

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Gerald San Antonio, TX

The customer support shows that they care about us.

7 years ago

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David Chopin, The Crape Myrtle Company

Charlot M is fantastic, always a great help.

7 years ago

Reply from Tax Defense Network

Awesome!!! I'm so glad we were able to assist!

Dec. 14th, 2018

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Charles Hathcox

Didn't help me on the balance of fines, just negotiated payments, anyone one could have done that. Wished I would have chosen better.

7 years ago

Reply from Tax Defense Network

Charles,

You definitely made the right decision by choosing us. Please reach out to us at 888-829-0563 so we can look into your case further and prove ourselves.

Dec. 17th, 2018

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Jessica Vernon Helper, UT

Did what they said they could do at a fair price.

7 years ago

Reply from Tax Defense Network

Jessica,

Thank you for your review. We hope you are content with the outcome and can live stress free moving forward.

Dec. 17th, 2018

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India Bauer Helena, MT

They don't get back to me, they told me situation is resolved and it is not. I believe they have potential, maybe I just got sloppy workers.

7 years ago

Reply from Tax Defense Network

India, please contact us at 877-856-5118 to discuss these issues. I have also sent you a private message with more information.

Jul. 24th, 2018

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Leonette Ypsilanti, MI

All they did was charge me a lot of money to create a payment plan which I could have done. They didn''t save me any money but actually cost me

7 years ago

Reply from Tax Defense Network

Leonette,

Please contact us at 888-829-0563. We would like to look further into your case.

Dec. 18th, 2018

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Unsatisfied Memphis, TN

I paid $4000 for tax returns which could have done myself. I have achieved more working with the irs myself than they did in a year.

7 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563

Dec. 21st, 2018

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Robert New York, NY

They're not very proactive in getting back to the customer. You have to chase them and follow up with them.

7 years ago

Reply from Tax Defense Network

Robert,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 21st, 2018

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Nesdon Manassas, VA

I don't trust them at all. They didn't get my tax bill lowered at all and they failed to file some forms with the IRS, so I have more problems.

7 years ago

Reply from Tax Defense Network

Nesdon,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 21st, 2018

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Francisco

No good customer service, delay to response to your need , poor follow up and they do not keep you informed of how your case is moving

7 years ago

Reply from Tax Defense Network

Francisco,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Ruth reyes

I''ve been making monthly payments and have not been able to get a good communication with my representative

7 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Anonymous

VERY UNPROFESSIONAL, DON'T KNOW HOW MANY TIMES I CALLED MY CASE WORKER BEFORE SHE FINALLY RESPONDED. I STILL HAVEN'T HEARD A RESOLUTION FOR MY CASE.

7 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563. We will ensure that you get answers.

Dec. 31st, 2018

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Anonymous

It is the cost that devastates me. I feel almost as if your company is trying to rip me off as badly as the IRS does.

7 years ago

Reply from Tax Defense Network

Anonymous,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Charles Alley

Have stayed on top of my issues with the IRS

7 years ago

Reply from Tax Defense Network

Charles,

Thank you for your review and for choosing us to assist in your matter.

Dec. 31st, 2018

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KLW

They over promise and under deliver on the services they will provie and the results they will achieve.

7 years ago

Reply from Tax Defense Network

KLW,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Horne Atlanta, GA

Clarissa was gr8 help. Very knowledgeable and courteous.

7 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

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unknown Santa Maria, CA

nothing has been done to my acct. yet or what I know of. no communication.

7 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter. Please contact us at 888-829-0563. We will get you answers to all of your questions.

Dec. 31st, 2018

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Merlyn Rogers Glendale, AZ

No communication on what's happening a lot of extra hidden fees on top of their regular fee of $6550. Not very happy with their services.

7 years ago

Reply from Tax Defense Network

Merlyn,

I am sorry to hear this. Please contact us at 888-829-0563 so we can discuss your experience further.

Jan. 9th, 2019

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Judy Chandler, AZ

Take the fear out of the IRS and good follow up.

7 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

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Dennett Pottstown, PA

paid a lot of money and got no results. lead along to believe they were coming to closure on my issue,only to be told no way.

7 years ago

Reply from Tax Defense Network

Dennett,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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disappointed Fremont, CA

its taken way to long to stop my garnishment. Could be homeless soon at this rate

7 years ago

Reply from Tax Defense Network

I would like to find out what the hold up is. Could you please contact us at 888-829-0563?

Dec. 31st, 2018

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Don Ernst Little Rock, AR

They offer professional and caring service.

7 years ago

Reply from Tax Defense Network

Don,

Thank you for your review. We hope that you received all the help you needed with your situation.

Dec. 5th, 2018

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Verified Customer

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Vijay K. Bhatia Upper Marlboro, MD

People are really nice and explain everything very clearly.

7 years ago

Reply from Tax Defense Network

Vijay,

Clarity is key. Thank you for your review.

Dec. 5th, 2018

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Terry Humble, TX

They always know what needs to be done and they call back on time.

7 years ago

Reply from Tax Defense Network

Hi Terry,
We are happy to hear that we always got back to you in a timely manner. Thank you so much for this review.

Nov. 15th, 2018

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Michielle Wilson Greenwood, IN

My helper got me a low payment I can afford

7 years ago

Reply from Tax Defense Network

Hi Michielle,

Nothing we love more than when we are able to help out in the best way possible.

Jul. 20th, 2018

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Kenetha/Succor Building Services,Inc Lakeland, FL

They worked very hard to resolve my issues

7 years ago

Reply from Tax Defense Network

Hi Kenetha,

We love hearing that we could help resolve your issue. Thank you for taking the time to leave your feedback.

Jul. 20th, 2018

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Richard Thompson Clovis, CA

They did great got me on an uncollectable statued

7 years ago

Reply from Tax Defense Network

Hi Richard,
Thank you for your awesome review. We loving hearing great success stories like this one.

Jul. 11th, 2018

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Verified Customer

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J

Thorough and good understanding of taxes

7 years ago

Reply from Tax Defense Network

J, thank you for the review! Please let us know if we can of any additional assistance.

Jul. 9th, 2018

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Anonymous

Paying a lot, and though I got somewhat of a solution that I pushed for

7 years ago

Reply from Tax Defense Network

We are happy to hear we were able to achieve a solution for your case, please contact us at 877-856-5118 if you would like to discuss in more detail.

Jul. 9th, 2018

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Jeff

It was because they did not finish the job after promising items still not complete

7 years ago

Reply from Tax Defense Network

Hi Jeff, Please contact us at 877-856-5118 and one of our Client Experience experts will be glad to review your case.

Jul. 9th, 2018

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DNP

They got docked 2 stars bc they lose my paperwork EVERY year until the last minute (when I call).

7 years ago

Reply from Tax Defense Network

We apologize for this issue regarding your paperwork, please contact us at 877-856-5118 if you would like to discuss in more detail.

Jul. 9th, 2018

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Guy Sanders

They don't ask you question about your taxes, don't keep you involved in the preparation of your taxes

7 years ago

Reply from Tax Defense Network

Guy, we are sorry this was your experience with Tax Defense Network and would like to discuss further to ensure we did all we were able to do in order to help with your situation. Please contact us at 877-856-5118 and one of our Client Experience experts will be glad to review your case.

Jul. 9th, 2018

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Unhappy customer Redding, CA

I don't feel I could have accomplished the same results, a payment plan. Nothing was reduced. Now I have an additional payment for there service

7 years ago

Reply from Tax Defense Network

We appreciate your feedback and would like to hear more about your situation. If you would like, please contact us at 877-856-5118 so we can discuss in more detail.

Jun. 18th, 2018

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Jesse Taylor Avondale, AZ

excellent service during the confusion of purchasing a hous

7 years ago

Reply from Tax Defense Network

Jesse,
we LOVE hearing this. I know for a fact that our team will love hearing this.

Thank you so much for your feedback.

Nov. 1st, 2018

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Anonymous Libby, MT

They did what I asked of them. We just needed a little guidance with our tax situation.

7 years ago

Reply from Tax Defense Network

We appreciate the feedback. If you would like, please contact me at 904-309-7859 to let us know if there was anything else would could have done to make your experience better.

Jun. 6th, 2018

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Jason Chandler Clarksville, TN

I went to them because I had a lien on my house. They are horrible though. I still have a lien and we started this whole process some years ago.

7 years ago

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Jimmy Harris Mesquite, TX

I thought they would help me get my taxes filed up with the IRS but they did nothing for me, they are not really worth it.

7 years ago

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B Wells Pittsburgh, PA

Very thorough and accurate handling of case and resolving ongoing issues.

7 years ago

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X Big Flats, NY

They did absolutely nothing to help me. Leon's were still,placed on my property and I had to get help from another resource.

7 years ago