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Tax Defense Network

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8.7

Overall Score

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Darrell king Murrieta, CA

My overall experience was not what I expected, you advertise that some or all of you’re tax debt may be eliminated, which was not the case, the only thing you’re company did was let the irs know I could not pay at the moment. My first contact with you’re company I informed them I owe state and federal taxes, but only the federal taxes were spoken for leaving me with another tax problem. I could have called the irs and did the same thing you’re company did, but now I am stuck with a bill for the services that were not true and forthcoming, but thanks for nothing

5 years ago

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Reply from Tax Defense Network

Darrell, thank you for taking the time to leave us your candid feedback. We would love the opportunity to discuss your experience, please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at

Sep. 19th, 2019

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Daryl K Adkins Polk, OH

I struggled with dealing with the IRS for years with back taxes. I used the tax defense network to handle things for me and it helped me to not be stressed out about getting this resolved.

5 years ago

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Reply from Tax Defense Network

Hi Daryl. Thanks for your feedback. We strive to provide excellent customer service to all our clients. If there is anything we can do in the future, don't hesitate to call.

Aug. 30th, 2019

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Donald Hight Homestead, FL

They were able to get my IRS debt down from owing $25,000 to owing nothing. They were very professional and always on top of the situation.

5 years ago

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Reply from Tax Defense Network

Hi Donald. Thanks for leaving us a positive review. It was our pleasure to work with you and get you the best possible outcome. We understand what a relief this is for you. Again we are always here for you so don't hesitate to reach out to us if you ever have any questions.

Aug. 28th, 2019

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Harvey Whitford Tacoma, WA

Tax Defense Network is a premier organization which is steadfastly protecting their clients and their tax or financial interests.

5 years ago

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Reply from Tax Defense Network

Harvey, thank you so much for your shout out. We appreciate having you as our client and choosing to partner with us to transform your financial future. You are awesome.

May. 13th, 2019

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John moats Dallastown, PA

I went to one of these tax help places before and got nothing but taken for my money but ..So far so good.. I'm at least getting call backs

5 years ago

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Reply from Tax Defense Network

Hi John, thank you so much for taking the time to leave us this wonderful review! We appreciate you feedback and glad we are here to help make you financial future brighter. As always, our team is available to answer any questions that may arise now and in the future to meet all you any tax, student loan, or business needs you may have.

Jul. 30th, 2019

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Tammy Cantu DeSoto, TX

We worked with Brandy H and she was wonderful. She helped us resolve our case with the IRS and eased our fears. Thank you Brandy, you ROCK!!!!

5 years ago

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Reply from Tax Defense Network

Tammy, thank you so much for giving Brandy a shout out. We are happy to be of service now and will be here for you should you need us again, now and always.

Jul. 29th, 2019

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Luz Lopez Salinas, CA

my experience with Tax Defense Network is been a really good experience, they have been able to answer all my questions or concerns that I have with my Tax issues

5 years ago

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Reply from Tax Defense Network

Luz, thank you so much for taking the time to leave us your feedback. We are happy to hear that you have had a pleasurable experience. Thank you for the opportunity to partner with you on your journey towards transforming your financial future.

Jul. 15th, 2019

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Steven Dwyer West Newbury, MA

Annette did an outstanding job resolving my tax issues. Her hard and dedicated saved me just under $20,000. Thank you.

5 years ago

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Reply from Tax Defense Network

Steven, thank you for taking the time to give Annette a shout out. We strive to provide excellence and use all the resources we have to make sure that you end up on the winning side. Thank you for partnering with us on your journey towards transforming your financial future.

Jul. 15th, 2019

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Angie Menifee, CA

Ruth was amazing from the start. Honest Friendly Dependable Caring Most of all great at her job. She gave us hope and discovered

5 years ago

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Reply from Tax Defense Network

Angie,

Thank you for your feedback. We are happy to hear that you had a pleasurable experience.

Jun. 25th, 2019

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Karen B. Van Nuys, CA

Matthew was so helpful and gave such great advice. He removed the stress from me and made me feel calm in a tense situation. Thank you!

5 years ago

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Reply from Tax Defense Network

Karen,

This is great news. I am happy to hear that you felt calm through your entire journey with us. We are here to help you always.

Jun. 25th, 2019

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Walter Fennville, MI

The Best! Carson made my problems all go away easy and fast. I could not have chosen better!!! Thank You Appreciate it Carson Walter

5 years ago

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Reply from Tax Defense Network

Walter, thank you for being our client. We will ensure Carson knows how much you appreciate him!

Jun. 18th, 2019

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Herbert C. Smith Sheridan, MT

Brandy did a great job contacting me and keeping me informed with what was going on. It has been a pleasure working with her.

5 years ago

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Reply from Tax Defense Network

Herbert, it was our pleasure to have you as our client. Thank you for taking the time to let Brandy know how she is doing.

Jun. 10th, 2019

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Lamuel Mann Kaibito, AZ

I was really worried about my tax problems for couple of years and money solution helped me out a lot. Now I'm happy that I can pay for my IRS.

5 years ago

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Reply from Tax Defense Network

Lamuel, hakuna not taxa - it means no more worries for the rest of your tax days. It is our pleasure to serve.

May. 31st, 2019

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Bobby Sims Houston, TX

So far I have had a wonderful experience working with Diamond S. Looking forward to my case being handled in the best care with Mrs. S.

5 years ago

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Reply from Tax Defense Network

Bobby, we are in the business to stay wonderful. Thank you for being our client we look forward to continue rocking it.

May. 31st, 2019

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Robin Tacoma, WA

Not very professional or respectful. When I decided not to enlist their service, I was bombarded with phone calls 2 or 3 times a day, from different phone numbers. They never left a message, which is also quite unprofessional. This continued even after I said to stop calling me. I finally reported them to the FTC and BBB for harassment. I've no idea if they are still calling, I blocked every number they used and stopped answering my phone. Based on discussions with others, they had similar issues. This company most definitely should not be recommended by your company.

5 years ago

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Reply from Tax Defense Network

Robin, we are enthusiastic about how we can help and we always want to make sure that we are fighting the good fight. With this said, we appreciate the feedback and will continue to work harder and get better with your help.

May. 22nd, 2019

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Elizabeth Schloth Bellport, NY

initial impression was promising but haven't been able to get a call back in 4 days and since my situation is urgent I am considering finding another agency for help with my tax issues

5 years ago

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Reply from Tax Defense Network

Elizabeth, we are sorry for the lack of communication you are currently receiving. Please reach out to us at 888-829-0563 ext 611 or email us at . We will make this right.

May. 14th, 2019

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James Ashley Polk City, FL

Ebony R amd Everyone else that I have spoke to have been very helpful and very polite they have been quick at handling my case.

5 years ago

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Reply from Tax Defense Network

James, thank you for letting us know how we are doing. You have made our day! Thank you for being our client!

May. 16th, 2019

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Warren Ssgt. Ret Konawa, OK

I will relate this: Keri B is phenomenal. If it were not for her diligence and exemplary work, we would lose. If you lose her, you lose us.

5 years ago

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Reply from Tax Defense Network

Warren, we appreciate you partnering with us to transform your financial future. We will certainly let Keri know how awesome she is. We have no intention of losing either of you.

May. 13th, 2019

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Lillie Brooklyn, NY

The way I were presented with the answers from every questions that I asked. The assurance of Tax Defense helping me with my tax problems.

5 years ago

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Reply from Tax Defense Network

Lillie, we are here for you and tomorrow we will be here for you too. Thank you for choosing to partner with Tax Defense Network to transform your financial future.

May. 7th, 2019

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Tim Firestone Vian, OK

Jason was very helpful and honest. I appreciate a honest person with a company helping me with my tax problems. Thank you a lot

5 years ago

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Reply from Tax Defense Network

Tim, it was our pleasure entirely. Thank you for taking the time to leave us your honest feedback you are awesome.

May. 6th, 2019

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JOSEPH PATTERON Raleigh, NC

AT LAST LOOK, BECAUSE OF YOUR INCOMPETENCE, YOUR COMPANY HAS COST ME ALMOST $10,000. BECAUSE YOU DO NOT KNOW HOW TO STOP GARNISHMENTS AND LEVIES, BY TAX AUTHORITIES, WHILE "WORKING " ON MY CASE, THE STATE AND FEDERAL TAX AGENCIES HAVE GARNISHED AND LEVIED MY ACCOUNTS, CAUSING MY VEHICLE TO BE REPOSSESSED, MY HOUSE AND MY MOTHER IN LAWS HOUSE ARE IN DANGER OF FORECLOSURE, AND MY ONCE GOOD CREDIT HAS BEEN RUINED!!!!

5 years ago

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Reply from Tax Defense Network

Joseph, it seems that there are some miscommunication as far as how your tax situation played a part with your current circumstances. I am sorry that it has come to this, please reach out to us as soon as possible at 888-829-0563 ext 611 or Email us at . We will do all we can to make things right.

May. 6th, 2019

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Mike Bristol, TN

My initial impression was, I should have done this a long time ago. I thought they were going to take care of things. However, after being told all the agents were busy and someone would call me back as soon as possible, and after a short time another person called and let me know how to get in touch with the irs. Thanks but I already knew that. I know I don't owe a huge sum and companies more than likely want to work with bigger debt for bigger profits but the least you could do is say so.

5 years ago

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Reply from Tax Defense Network

Mike, I am sorry to hear the you've had such a negative experience. We would love the opportunity to make it up to you and discuss the details of your experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

May. 2nd, 2019

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Clarence Chappell Queen Creek, AZ

I was not happy with my rep. Based on her customer service I felt she was not experinced and I was not satified with her solution. after all the pmts and papers completed she offerred me the same thing that was on IRS website. I spoke with IRS and was able to set up a plan to get this bill behind me. I want 1/2 of my $ back from Tax Defense Network

5 years ago

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Reply from Tax Defense Network

Clarence, We would love the opportunity to make it up to you and discuss the details of your experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

May. 6th, 2019

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Melvin Sierra Lakewood, OH

In my case the attorney is miss Joetta B and she is being very good letting me know the status of the case I will recommend them to anyone.thanks

5 years ago

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Reply from Tax Defense Network

Mike, this is incredible to hear. Thank you for taking the time to leave your review

May. 3rd, 2019

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Anthony Hobson Indianapolis, IN

Working with Mr R. Campo was very easy all my questions with him was answers and when he did know the answers he will find out and get back with me

5 years ago

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Reply from Tax Defense Network

Anthony, It has been our pleasure to serve you and we hope to continue to be of service to you in the future. Thank you for taking the time to leave your feedback we appreciate having you as our client. We will be sure to let Robert know!

Apr. 30th, 2019

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Dennis Cessna Panama City, FL

Aaron B. at the Tax Defense Network started my case immediately without hesitation. Competitive rates and extremely responsive to getting my case off the ground.

5 years ago

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Reply from Tax Defense Network

Dennis, thank you for taking the time to let us know how we are doing. We surely let Aaron know how well he is doing also.

May. 2nd, 2019

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RANDALL GRAVES Roswell, NM

TAX DEFENSE TOOK OUR MONEY AND FOR 9 MONTHS DID NOTHING . ENDED UP WITH A LEVY ON OUR BANK ACCOUNT, LIEN ON OUR HOME. HAD TO HIRE ANOTHER ATTORNEY AND COME TO FIND OUT EVEN THOUGH THEY CLAIMED TO HAVE SPOKEN WITH SOMEONE AT THE STATE LEVEL AND IRS NO ONE FROM THOSE AGENCIES HAD HEARD FROM THEM. IF YOU WANT TO HIRE THEM GO AHEAD YOU WILL LOSE MORE THAN THE $6500 COST TO DO NOTHING.

5 years ago

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Reply from Tax Defense Network

Randall, thank you for your honesty and taking the time to leave us your feedback. Due to the specifics of your statement, we would love the opportunity to make it up to you and discuss the details of your experience so that we can work towards a resolution. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

May. 3rd, 2019

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Robert A McCord Springfield, MO

The first lady was a joke. She screwed me over. Tiffany is awesome!! You really aren't paying her enough for her hard work to help me.

5 years ago

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Reply from Tax Defense Network

Robert, we are sorry for the rough patch at first however we are happy to hear that Tiffany was able to get you the results you were looking for. We appreciate the feedback and would definitely like to know how we could have improved your first initial interaction. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at

May. 3rd, 2019

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Debbie Rancho Cordova, CA

It took over a year for them to understand I didn't have a personal tax problem, it was a business tax problem even though I had been telling them from the beginning. I had to contact them constantly for updates. They couldn't keep things straight and when questioned about mistakes or miss information I was blown off. After over a year and a half dealing with multiple people they terminated my case because I didn't respond to them fast enough. I have since caught them in a lie. My case was unusual, however it was not that complicated.

5 years ago

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Reply from Tax Defense Network

Debbie,

I am sorry to hear that this was your experience. I am sorry we couldn't help further but would like to know more about what transpired, please contact us at 888-829-0563.

Mar. 20th, 2019

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Eddie Cox Germantown, TN

This is the third call I have received from a telephone markerter ...I wanted to talk to a tax professional but she would not give me a phone number to call them. She would only give me the "Marketing" number

5 years ago

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JG New Braunfels, TX

Hard to reach initially, took me calling them 5 separate times due to no call back. Then after $399.00 I got no benefit and what I found to be wrong information.

5 years ago

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Reply from Tax Defense Network

JG,

That is horrible news. We would like to discuss this further. Please contact us at 888-829-0563.

Feb. 26th, 2019

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Barry Lawrence Fort Myers, FL

Tax Defense network was a life saver for me. They were relentless in getting my case closed. If you are looking for real Pros. Look no farther.

5 years ago

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Reply from Tax Defense Network

Barry,

Thank you for your review. We are happy to hear that you were pleased with the outcome of your case. Your needs are very important to us.

Feb. 26th, 2019

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Jorge Redlands, CA

Overall experience, Well worth your consideration! Personable, reliable, and effective! Ask for Dee Dee M to handle it!

5 years ago

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Reply from Tax Defense Network

Larry,

Fantastic! I am so glad to hear that you had a good experience. Thank you for your review and for choosing us.

Feb. 22nd, 2019

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Mark P. White Oceanside, CA

Tax Defense Network took the time to understand my issues with the IRS. They were able to resolve my issues and save me hundreds of dollars per year.

5 years ago

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Reply from Tax Defense Network

Mark,

I am happy to hear that we were able to save you a ton of money. Your situation is important to us and we hope that you will come back if you need us.

Feb. 5th, 2019

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Christopher Scott

I had to keep calling to see what the status was of my arrangements. I wasn't kept informed properly for the amount of money I was charged and for what you did for me, I could done myself speaking directly to the IRS for a lot less money.

5 years ago

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Reply from Tax Defense Network

Christopher,

I am sorry to hear this. Please contact us at 888-829-0563 so we can look into your case further and help out more.

Dec. 28th, 2018

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Shawnee

The lady dealing with our case was often rude and gave misleading info. We had the understanding that they could negotiate the amount we owed to the IRS meanwhile fees and penalties kept piling up and we owed more than we started with. We paid them over 7k to do what I should have just done myself.

5 years ago

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Reply from Tax Defense Network

Oh no!! Please contact us at 888-829-0563 so we can look into this in detail. You should never feel mistreated like this.

Dec. 28th, 2018

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Julie Price

once my initial caseworker left, the service was terrible. They missed a letter from the IRS and now they want to charge me another $5000 to fix their mistake. I am extremely disappointed. They didn't save me any money at all and I am still paying them for services and still have issues with the IRS

5 years ago

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Reply from Tax Defense Network

Julie,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Murphy Scottsdale, AZ

I really felt that my case worker was overworked and had too many caseloads. The whole process was quite confusing for me and I really needed more input than I received.

5 years ago

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Reply from Tax Defense Network

Murphy,

We are working to add more staff everyday so hopefully this will no longer be a problem. I am sorry to hear that you felt this way. If you ever need anymore help, we hope that you will allow us the opportunity.

Dec. 31st, 2018

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Ernesto Gamboa

Both Ms. O and Ms. C were always extremely helpful, diligent and polite. The settlement I received was much better than I dared hope.

5 years ago Edited January 10, 2024

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Reply from Tax Defense Network

Ernesto,

Fantastic! Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

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Misguided Detroit, MI

At first they told me everything i wanted to hear. Carlos (a tax consultant) was very nice to me and answered me when i needed him. Now that I've been assigned to my case worker (lawyer) things aren't the same. It seems as tho he's working for the irs and not me. I'm very depressed and overwelmed at this moment. Hopefully Carlos can call me back and he or someone else can look at my case.

5 years ago

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Reply from Tax Defense Network

Misguided is the last thing we want you to feel. We would love to correct this issue as soon as possible. Please reach out to us at 888-829-0563 to further discuss.

Nov. 26th, 2018

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Tim Glendale, AZ

The whole team has been very helpful and responsive. From the initial phone conversation until now I have no complaints.

5 years ago

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Reply from Tax Defense Network

Hi Tim,
We are so happy to hear that you have had a great experience thus far. Thank you so much for this review.

Nov. 15th, 2018

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Charles Crabtree Braselton, GA

They were very understanding about my situation and was able to help with my problems and offer a reasonable price to help.

5 years ago

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Reply from Tax Defense Network

Hi Charles,
Thank you so much for, not only, leaving a review but a fantastic one none the less. We are so glad we were able to help.

Nov. 14th, 2018

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Leanna Weaver Atlanta, TX

If I could give a zero I would. They did not resolve my tax issues. All they did was put it on hold. I could've called the IRS and did that myself. The original agreement was going to be $5000.00 to get a payment arrangement or settlement amount. So there went $5000 down the drain. Switched bank accounts, and draft didn't come out for $300. Called again to let them know to take it out of different account. While I was on the phone I wanted a number to complain about my case. Would not give me a phone number until they took out the payment again. I would not recommend this company to anyone.

6 years ago

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Reply from Tax Defense Network

Leanna, please contact us at 877-856-5118 to discuss and address these issues. Would like the opportunity to address and better understand what took place.
Lee Singleton

Aug. 21st, 2018

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Ms. P. Lee, California

My initial contact was impressive in terms of explanation of services and information requested from me. I felt a sense of relief after being stressed..

6 years ago

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Reply from Tax Defense Network

Ms P. Lee, we are so glad we were able to reduce your stress. We understand that these situations can cause much stress so hearing that we were able to bring you comfort is wonderful.

Jun. 22nd, 2018

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James Clark Jr Port Saint Lucie, FL

Robin M. is exceptional. She solved my issue at lightning speed. So glad she was there for me, she was kind and professional.

6 years ago

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Reply from Tax Defense Network

Hi James,
The verdict is still out on whether or not Robin is part of the Incredibles because of how fast she is.
We happy to hear that you had an incredible experience with us.

Nov. 1st, 2018

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Heidi Gillotte Denver, CO

After paying Tax Defense Network about $3500 to help me get my taxes into a non-collectible status it was good for 2 years I had a small show of income in 2017 and IRS sent me a letter that I owe all that money $7,000 VERY FRUSTRATED (I got a loan to pay off TDN early I could have just paid the IRS)

6 years ago

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L. Morgan

I make a monthly payment of $297.05 to their finance company for their services. I thought they were supposed to shield me from the IRS. instead, the IRS started taking money from my social security check (334.00). Each month I ask if they've informed the IRS that they are representing me & have them stop garnishing my wages. I never get a straight answer. The IRS took money from me the last three months. If this happens again in May, I will fire them cause I can not afford$297.00 to them and $334.00 to the IRS.

6 years ago

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Anonymous Charlotte, NC

The person who registered me was completely different from the person who cancelled me two days later. The bottomline is I was led to believe they could help me and maybe they could but bot in the timeline I expected. I guess everyone is all about making money.

6 years ago

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Anonymous Westminster, CO

I only contacted Tax Defense Network a few weeks ago. I was very impressed by my initial contact, but since then their main focus has been getting paid. When I returned a call from the finance representative I was put on hold for five minutes, at which time I hung up. When I signed my finance contract I discovered my first payment was due a week before I was sent the agreement. At this time I have no idea where I stand and my wages are still being garnished, for how much longer I have no idea. Be I feel like I might be better off trying to deal directly with the revenue services.

6 years ago

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Sharon boyd Spring, TX

Robin M was the BEST ! She is patient, and keep you updated on your case. I don't know what I would have done without her

7 years ago