Name: Tax Defense Network
Rating: 4.5

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DRA Fremont, CA

The Company did well for me, however a little difficulties in the communication at times.

6 years ago

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David Mendez Fort Lauderdale, FL

communication was inconsistent. Not easy to talk to the person on your case at times.

6 years ago

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EFP Wolfe

Because i had a horrible experience with them. It took more than two years to settle my back taxes. Costing more than $4,000. And my taxes are straight forward

6 years ago

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Diane

TDN has been a pleasure to work with. They look out for your best interest !!!!

6 years ago

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tkass_2000

They did a wonderful job on by back taxes that it was taking care of

6 years ago

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Matthew Medow

The cost of their services was $3,500 and they provided absolutely zero relief. They were entirely ineffectual. No Defense was provided and at exorbitant cost.

6 years ago

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Jude touchet

I paid over $3000 and so far have saved $0. They got me on a payment plan that I could have done myself. They told me I might get some money latter. There is no guarantee.

6 years ago

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Tracey

They were very helpful but my account person left the company without informing me of the outcome.

6 years ago

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Teresa

Easy to communicate with and always return phone calls prompt

6 years ago

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sharon keefe

did not know where to start with IRS. you took over and solved the problem

6 years ago

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unsatisfied

They were very slow to answer questions and gave poor advice or none which resulted in a 15000 take debt which could have been 0.

6 years ago

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Katherine Villigas Cordova, IL

Get everything done, with your own assistance. Don't pressure you

6 years ago

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Geneva Karen Murphey Ziller DeLand, FL

I thought that they could help me as a mediator with the IRS. They didn't really do anything do. I'm really unhappy with them.

6 years ago

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Robert L. Iwata Jr. Concord, CA

I don't think they are worth the money that you have to pay. I thought they could help us, but they didn't do a damn thing for us. I think they are a fraud.

6 years ago

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Paul Ransom Morganton, NC

The debt consultant was terrible. They didn't keep updated and they didn't make any progress. All I did was lose money; it's the worst mistake I ever made.

7 years ago

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Mike Souza Shasta Lake, CA

I'm not exactly sure what they did for me. At their best, the service the representatives gave me was average, and I'm still not sure if I saved money.

7 years ago

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Dennis Buck Acworth, GA

The consultants did a very good job, and did everything they said they would.

7 years ago

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Samuel Patton Tulsa, OK

Saving money with them is still undetermined, and for the most part, their representatives have been good.

7 years ago

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Andre Moore Las Vegas, NV

I saved money, and they've done a good job. Overall, it's been a positive experience.

7 years ago

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Timothy Smith Archbold, OH

The consultant's are very good, and they helped me save money. I'm very happy with them!

7 years ago

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Theodore Harris

I rated them 10 because they go above and beyond to help you.

7 years ago

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Drea Fahy

I was told by Tax Defense Network that I was currently non collectable and am permanently living off SSDI. I now have a lien against me. Threatening letters from IRS. Paid entire bill up front. And now this company won’t answer my calls. Don’t know what I can do now?

11 months ago Edited February 6, 2024

Reply from Tax Defense Network

Hello, Drea. We sincerely apologize for missing any calls you've made regarding this matter. As a best practice, we suggest always leaving a voicemail so we may understand your concerns and connect with you about the reason for your call.
Based on your feedback, you have questions about your Currently Not Collectible status and the associated liens. We would be happy to discuss this matter further and will contact you soon for a deeper conversation about your concerns.

Feb. 7th, 2024

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Robb Racier Arlington Heights, IL

Had some issues with IRS and TDN took care of it all. J. K kept me apprized all thru the process. Definitely worth the expense.

1 year ago

Reply from Tax Defense Network

We're thrilled to hear that you are satisfied with your experience and service outcome. Thank you for taking a moment to highlight your experience with our team!

Mar. 28th, 2023

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Stefanie Wilson Dallas, TX

No settlement or plan presented to me or the IRS in over a year. Terrible communication. No one takes accountability for lack of contact with me or the IRS. I've paid over $3,000 and not settled with the IRS yet. I have not seen a plan like promised showing where certain initiatives would help me. I have nothing in writing showing times/dates of contact with the IRS or any proof of work.

1 year ago

Reply from Tax Defense Network

Hello, Stefani. There are a variety of factors that can impact our team's ability to consistently service our client accounts. These can include a lack of communication from our clients, a lack of appropriate documentation, or a delay in receipt of client payments. To discuss the reason for your service delay, please call us today at (866) 724-2041. We would be happy to speak with you and work together to move forward with your services.

Feb. 28th, 2023

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Nicole Paz Marietta, PA

This company is a joke they have done nothing at all to help, they will not return any of our calls. My husband supports our family of 6, he has not had a paycheck in almost a month. Our “caseworker” will not return calls, yet their payment department demands we give borrow money to give them $400. We still have no idea when or if he will be getting a paycheck again. If I could leave a negative review, I would have. Save your time and money and use a different service or work to try to rectify your issues yourself!!

1 year ago

Reply from Tax Defense Network

Hello, Nicole. We are incredibly sorry to hear that you are having difficulties affording our services and that this has impacted the progression of your case. Our company has numerous options available to help our clients with affordability. We also certainly understand if now isn't the best time to address your tax concerns. It would be best if we could speak with you directly to discuss what works best for you. When you're best available, contact our Client Care Team at (877) 856-5118. We'd be happy to discuss your account and options with you.

Jan. 26th, 2023

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Marcus Dothan, AL

I was very pleased with the way they handled my case. Ms B was very professional with taking care of my business, and answering my questions

2 years ago

Reply from Tax Defense Network

We appreciate you taking the time to highlight our team and your service experience. It's been a pleasure working with you, Marcus!

Apr. 29th, 2022

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Lafail Smith Arlington, TX

Good company to have on your team very professional and knowledgeable about what they do when they are standing up for you. Thanks

2 years ago

Reply from Tax Defense Network

It's always a pleasure to hear that we have exceeded our client's expectations. Thank you for choosing our TDN team to assist you!

Apr. 20th, 2022

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T. Mix

What I liked most about Tax Defense Network is their accuracy, persistence and patience with the IRS during this pandemic.

2 years ago

Reply from Tax Defense Network

We're happy to have been your choice of tax resolution specialists! Thank you for this wonderful feedback.

Apr. 15th, 2022

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Martin Salinas San Antonio, TX

They were very helpful in assisting and educating us on Federal Tax Information, as well as providing options for our unique citation.

2 years ago

Reply from Tax Defense Network

Martin, we're happy to have assisted you in resolving your tax matters. Thank you for your business and this great feedback!

Mar. 21st, 2022

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kristi salatino Lake Ariel, PA

😞 Simply Awful! Pete is the worst. 1 day after joining we cancelled, because we had resolved our tax problems on our own. Contract was a three day cancellation. Pete ignored our cancellation and proceeded anyway in order not to refund our initial payment. Still disputing at bank for 2 months with no resolution. If this is how customers are treated , I doubt that they are truly advocates for their clients. I would not recommend this company to anyone have any kind of tax issues. Amazing popping up on screen, anything but! Money hungry thieves !

2 years ago

Reply from Tax Defense Network

Hello, Kristi. We are sorry to hear about your experience during your time with Tax Defense Network. If you are no longer interested in moving forward, our team can certainly assist you in this process. Unfortunately, we're unable to identify you based on the information provided, so we ask that you contact our Client Care Team at (877) 856-5118 so we can assist you further. We hope to hear from you very soon!

Mar. 21st, 2022

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William Jolly Tallahassee, FL

Everything was going well until i paid off my account in full. Then a month later Tax Defense dinged my account for $750. A day later another ding for $750. Messed my banking account all up. Could not get any help. Had to close my account to stop them from making UNAUTHORIZED charges. Beware.

2 years ago

Reply from Tax Defense Network

Hi, William. We would like to sincerely apologize for your recent billing experience. Unfortunately, we encountered a processing error on your accounts and have taken immediate action to address these concerns on our end. We are very sorry for the impact this may have had on you. If you have any other questions or concerns, we ask that you contact our Accounting Department directly at (866) 724-2041. Thank you for bringing your concerns to our attention and allowing our team the opportunity to resolve this matter.

Jan. 25th, 2022

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Kathleen Sanders Detroit, MI

I liked where John would keep me informed step by step . He would keep me up to date as far meeting with the Attorneys and settling my case.

2 years ago

Reply from Tax Defense Network

Thank you for the wonderful feedback. We are happy to hear that John provided you with such a reassuring and positive experience! We're grateful to have been your choice of tax resolution specialist.

Jan. 11th, 2022

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Luis Berrios Ft. Pierce, FL

At the initial call and email. Aaron told me that on my records he see enough penalties and interest that can cover for there service , because I told him that I don't want to spend , more money just trying , it make no sense . After two month they came back with nothing , saying that the IRS already gave me a discount , when I have never got , because I have never ask for it before , and they charge me $2000.00 to tell me what I all ready know , the balance of my account with the IRS . thanks for nothing

3 years ago

Reply from Tax Defense Network

Hello, Luis. We are sorry to hear you were dissatisfied with this particular portion of your services. We understand that many of our clients are hoping to receive reductions in their penalties, but unfortunately, not everyone qualifies for these reductions. Our team is truly disappointed to know that this has impacted your perception of our services. We have escalated these concerns to our management team and have appreciated this opportunity to work with you towards a more satisfactory resolution. Thank you for taking the time to provide this feedback and contribute to our team creating better client experiences.

Nov. 4th, 2021

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Cathie Scheidt Menifee, CA

At first I thought they were doing a good job but once I had paid them off (Thousands of dollars) they appear to be just letting me flounder. They assigned my case to someone else and she is refusing to return calls or emails. I then emailed the manager and still have heard nothing back from her either. It's the most frustrating experience and I will recommend that anyone needing help should look elsewhere!

3 years ago

Reply from Tax Defense Network

Hi, Cathie. We are sorry to hear that you feel our support has waned during the progression of your services. This is a concern we take very seriously and will be taking immediate steps to address. Thank you for bringing this information to our attention. We hope to speak with you very soon to resolve this matter and improve your experience!

Oct. 28th, 2021

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Quinta Cash

Really glad I reached out to these guys to help me with my tax issues....They really went above and beyond...thank you again

3 years ago

Reply from Tax Defense Network

Hello, Quinta. You are so very welcome. Thank you for choosing our TDN team to assist you. We're glad to have been of assistance!

Oct. 8th, 2021

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Todd Fins Show Low, AZ

John, my representative always returned my calls and replies to emails in a timely matter. I truly believe he had my best in mind.

3 years ago

Reply from Tax Defense Network

Hi, Todd. We're glad to hear that John made this a reassuring experience for you. We sincerely appreciate your feedback and are happy to have been able to assist you!

Aug. 30th, 2021

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Alfred New York, NY

It’s been great working with Mrs Katrina she is so helpful and always give me good advice I can’t express how much she has help me .

3 years ago

Reply from Tax Defense Network

Hello, Alfred. We're happy to hear that you had a positive experience with Sara and Tax Defense Network. Thank you for choosing TDN to assist you!

May. 28th, 2021

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Arthur Chyten Round Rock, TX

Maria P. does a great job for me. real easy going. knows what she is talking about. I would recommend your Company just because she is there

3 years ago

Reply from Tax Defense Network

Hi, Arthur. We're glad to hear that Maria made this a positive experience for you. We sincerely appreciate your feedback and are happy to have been able to assist you!

May. 24th, 2021

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Henry McGall Valrico, FL

We are very satisfied with Annette H. service, She was very professional and handled our case very swiftly Thank You Henry & Karen

3 years ago

Reply from Tax Defense Network

Hello, Henry. Thank you for your kind words. We're glad that Annette and Tax Defense Network were able to assist you!

Apr. 23rd, 2021

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Phillip Villeneuve sr Aberdeen, WA

They got all the material needed to resolve my problem. Carmen was especially helpful in getting me to understand what I didn't understand.

3 years ago Edited September 14, 2021

Reply from Tax Defense Network

Phillip, we appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

Apr. 20th, 2021

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Annitta Dobbs Quinlan, TX

Tracy was excellent and efficient. The other not as efficient. Still trying to close business for 2 yrs and still nothing. Their billing department is also a pain.

3 years ago

Reply from Tax Defense Network

Hi, Annitta. Thank you for your feedback. We are sorry to hear of the difficulties you experienced while working towards the resolution of your case, but we're happy to have been able to turn things around. We appreciate your feedback and thank you for choosing TDN to assist in resolving your tax concerns.

Apr. 16th, 2021

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John Winter Garden, FL

After my case was assigned to Annette H. it was amazing. She was very courteous and professional. I will use her from now on with all my tax needs.

3 years ago

Reply from Tax Defense Network

Hello, John. Thank you for your kind words. We're glad that Annette and Tax Defense Network were able to assist you!

Apr. 15th, 2021

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Zowey Andrews Phoenix, AZ

I appreciated so much the responsability this company took while dealing with my case. Very supportive and high class service.

3 years ago

Reply from Tax Defense Network

Zowey, we appreciate your positive feedback and are happy to have provided a satisfactory resolution to your tax concerns!

Apr. 7th, 2021

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A. Hughley Clearwater, FL

They talk me to the process and kept in formed. It truly was a life changing experience. I recommend them highly to solve your tax issues.

3 years ago

Reply from Tax Defense Network

A. Hughley, we truly appreciate your kind words. It means so much to us to know that we have left such a positive impression on you. We appreciate your business and this great feedback!

Mar. 22nd, 2021

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Robert Litt Pompano Beach, FL

The whole staff is very professional especially Richard M. who I dealt with mostly. He was very knowledgeable and easy to work with

3 years ago

Reply from Tax Defense Network

Hello, Robert. We are thrilled to hear of your positive experience during your time with TDN. We certainly appreciate your feedback and hope that you think of us for any future tax filing needs.

Mar. 18th, 2021

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allan Houston, TX

rocky start but after being assigned to Richard M, things progressed and they were able to reduce the penalties. richard was easy to work with. would recommend

3 years ago

Reply from Tax Defense Network

Hello, Allan. We're happy to hear that you had a positive experience with Richard and Tax Defense Network. Thank you for choosing TDN to assist you!

Mar. 10th, 2021

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Lawrence ALLSBROOK Durham, NC

Working with John J. was really great. He returned all of my phone calls on time and worked really hard at taking care of my case.

3 years ago

Reply from Tax Defense Network

Lawrence, we appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

Feb. 16th, 2021

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Danny Chicago, IL

My Tax representative Marianelly was wonderful. I never had to call with questions. She kept me informed without me needs to ask for updates.

3 years ago

Reply from Tax Defense Network

Hi, Danny. We are so happy to hear that you were pleased with your results and with our services. We appreciate you taking the time to leave this feedback!

Jan. 19th, 2021

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Kari Oliver Minneapolis, MN

My Tax Advisors was thorough, professional and got a resolution for me in just a couple of weeks. She was also caring and compassionate.

3 years ago

Reply from Tax Defense Network

Kari, we truly appreciate your kind words. It means so much to us to know that we have left such a positive impression on you. We appreciate your business and this great feedback!

Jan. 15th, 2021

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Jose De Lima ,

the person assigned to me mariangeli m very professional and has always kept in contact via phone and by mail very grateful

3 years ago

Reply from Tax Defense Network

Hi, Jose. We're glad to hear that Marianelly made this a positive experience for you. We sincerely appreciate your feedback and are happy to have been able to assist you!

Jan. 12th, 2021