Name: Tax Defense Network
Rating: 4.5

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Tina Huntersville, NC

They can make a resolution with the IRS and be the go between. The first time I used them their customer service was much better than the second time.

6 years ago

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Pernell Steubenville, OH

Now that I'm in the middle they are pretty much excellent. They are more responsive to my calls and getting it done quicker. Before, they weren't calling me back or answering my emails.

6 years ago

Reply from Tax Defense Network

Hi Pernell,
I am sorry we did not get off to a hot start, however, I love hearing that we were able to turn it around for you. Thank you so much for your feedback.

Nov. 15th, 2018

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Dale Coplay, PA

I've been going through some health issues and they've been working with me on that. They work really hard to get the best price.

6 years ago

Reply from Tax Defense Network

Hi Dale,
We are happy to hear that we have been able to work with you through these hard times.
Thank you for taking the time to leave a fantastic review as well.

Nov. 16th, 2018

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Jason Murfreesboro, TN

I received excellent results with them, they always take care of me. They're friendly, helpful, and do what they say they're going to do for me.

6 years ago

Reply from Tax Defense Network

Jason, my man!

We love hearing that we were able to take such great care of you. Thank you for taking the time to leave this awesome review.

Nov. 15th, 2018

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Renee Loganville, GA

They didn't do anything for me. Everything they promised me at the beginning they did not fulfil. They wound up just doing a payment for me and that's something I can do on my own and they charged me $4,000. When I asked for them to return my tax papers I had to wait, and I still haven't received everything in totality. They misrepresented it themselves and took advantage of me. It's the worst decision I have made.

6 years ago

Reply from Tax Defense Network

Renee,

This is completely unacceptable on our part. We would love to correct it. Please contact us at: 877-856-5118 to discuss further.

Thank you for your feedback.

Nov. 16th, 2018

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Charlie Midland, TX

I feel good about going with Tax Defense. I was behind on my taxes but their customer support is courteous and try really hard to help.

6 years ago

Reply from Tax Defense Network

Hi Charlie,
We are so happy that you feel good about moving forward with us. Your review is very appreciated.

Nov. 15th, 2018

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Charles

Everybody was really helpful and kept me informed about everything. It was a good service and everything worked out perfect.

6 years ago

Reply from Tax Defense Network

Charles,
This is PERFECT!! We love hearing that we were able to provide you with great service. Thank you so much for this great review.

Nov. 15th, 2018

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Johnny Los Angeles, CA

They're very informative and they break everything down. They tell you exactly what is happening so there is no surprise. They are very helpful.

6 years ago

Reply from Tax Defense Network

Hi Johnny,
We may not be great dancers but we can still break it down every now and then. All joking aside, thank you so much for this fantastic review. We will be sure to pass this along to our team.

Nov. 15th, 2018

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Sabrina Cleveland, TX

They are very smart and very knowledgeable. I appreciate everything that they've done for me. They're exceptionally great.

6 years ago

Reply from Tax Defense Network

Hi Sabrina,
It seems all those smarties from Halloween seem to be paying off. All jokes aside, we love hearing that we could provide you with exceptional service.

Thank you for this great review.

Nov. 15th, 2018

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Michael Burbank, CA

They did a good job for me. I wish they would have negotiated a little lower monthly payment. The lady I've been dealing with is really nice and has done a good job for me.

6 years ago

Reply from Tax Defense Network

Hi Michael,
We love hearing this. We will be sure to let our team know how well they have been doing.
Thank you so much for your review.

Nov. 15th, 2018

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Anna bichiashvili / Randall Bird Bishopville, SC

In the begining the agent let me down. But then they asigned me anna. And she was great . Went right to work on my case and

6 years ago

Reply from Tax Defense Network

Hi Randall,
Anna is going to be ecstatic to hear this. Thank you so much for this great review.

Jul. 20th, 2018

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JM Elk Grove, CA

The reps kept me informed of all important communications with the IRS. They helped me preparethe documents I needed in dealing with the IRS.

6 years ago

Reply from Tax Defense Network

Hi,
We love it. We are glad to hear we were able to assist you in with communicating with the IRS.

Jul. 20th, 2018

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Jack Bell Los Angeles, CA

TDN promises to negotiate you a fair and lower tax bill. Although did for me was get my tax bill increased by $10,000.00. When I signed up they told me they would go through my tax preparation agin to see if they could do better. They not only didn't go through my tax filing they lost my taxes papers, didn't file my taxes until a year after they were due when I had signed up with them a month before my taxes were due. The is the sorriest excuse for a business I have ever heard of in practice.

6 years ago

Reply from Tax Defense Network

Jack, we are sorry this was your experience with Tax Defense Network and would like to discuss further to ensure we did all we were able to do in order to help with your situation. Please contact us at 877-856-5118 and one of our Client Experience experts will be glad to review your case.

Jul. 12th, 2018

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Speaking my mine Rowland, NC

Because i was already paying my taxes they said stop pd them and we did they were trying to do away with it but they did help me because now i am in more then a little i have got to start paying 600.00 dolllar next yrs until it payed off but yet i should have left ya"ll along i gust because i'm a truck driving i make a lot of money i might lose everything me & my wife wrk for &she is disable and now butting head with then i know my GOD has got to have a very big blessing for me&my wife no i would not refer ya"ll to anyone

6 years ago

Reply from Tax Defense Network

We are sorry to hear about this experience. We would love to connect with you on this. Please contact us at your earliest convenience so we can work through this with you.

Jul. 11th, 2018

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Anonymous

I don't think they did all they could for me. They said that they would add my 2017 tax in with my other taxes, but they did not. I R S sent me a letter stating that we had to pay over $600.00 by July because they didn't do my 2017 tax correctly.

6 years ago

Reply from Tax Defense Network

We are sorry this was your experience with Tax Defense Network and would like to discuss further to ensure we did all we were able to do in order to help with your situation. Please contact us at 877-856-5118 and one of our Client Experience experts will be glad to review your case.

Jul. 9th, 2018

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Anton Dosch Buhler, KS

For what they did for me I probably could've done it myself and saved five thousand dollars. "My biggest problem with this was that there were too many different people to talk to you."

6 years ago

Reply from Tax Defense Network

Mr. Dosch, we strive for 100% client satisfaction and we are sorry you do not feel you got this with our services. Please feel free to reach out to our Client Experience department at 877-856-5118 if you wish to discuss further.

Jun. 26th, 2018

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anonymous Euless, TX

I was very happy with them from the beginning. I received a tremendous settlement and I'm extremely happy all the way around.

6 years ago

Reply from Tax Defense Network

Hi Anonymous,
Love the name.
Love the review.
We love that you had a great experience from start to finish.

Jun. 26th, 2018

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Lance Gremillion Montgomery, TX

They did a good job, they only thing is that I got a lien on my property and that was never really discussed in the beginning.

6 years ago

Reply from Tax Defense Network

Hi Lance,
We are happy to hear that we did a good job but we hate hearing that some information was left off the table. This feedback will be very beneficial for us moving forward.
Thank you so much for your comment.

Nov. 1st, 2018

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Richard Nutter Kalamazoo, MI

Any questions I had they got back to me in the same business day. They did right by me and got all my penalties taken away.

6 years ago

Reply from Tax Defense Network

Hi Richard,

We love answering your questions. We are so excited to hear that we were able to have all your penalties taken away as well.

Jul. 20th, 2018

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Laurie Livingston Odenton, MD

They're always quick to respond to me when I have a question or a need. They're great at helping you with your tax problems.

6 years ago

Reply from Tax Defense Network

Hi Laurie,

And we love answering your questions. We are happy to hear about your experience and please do not stop asking us questions.

Jul. 20th, 2018

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Mark Lynch Mineral Wells, TX

They followed through on what they said they would do. I wish my issues would have been settled sooner but I understand the IRS are slow moving folks.

6 years ago

Reply from Tax Defense Network

Hi Mark,
Thank you so much for the positive review. We apologize for the turtle like execution but we appreciate your understanding.

Jun. 26th, 2018

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Anonymous Reeds Spring, MO

After being a client of TDN for for many years the service has deteriorated to a complete failure to assist me. 2016 problems created by hurricane late taxes and fines unresolved. 2017 taxes not even started. Promises not kept. They have deserted me. The past 3 years have been he'll trying to get anything done by your company. I am left here hanging.

6 years ago

Reply from Tax Defense Network

We're sorry for your recent experience and would like to make it right. Please contact us at 877-856-5118 and one of our Client Solutions Representatives will help to resolve this matter.

Jun. 6th, 2018

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Shawn Booth Rapid City, SD

I was trying to get some taxes cleared, so I went to them. Everybody has been very helpful and answer all our questions. They did everything they possibly could to help me, though I wish I had looked into it a little bit more before signing up.

6 years ago

Reply from Tax Defense Network

We appreciate your feedback and would like to discuss your review further. If you wouldn't mind, please contact us at 904-309-7859. Thank you.

Jun. 6th, 2018

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Jorge Dominguez Maricopa, AZ

I found them just looking through the internet. They are very accurate when dealing with the IRS issues I had. I'm 100% satisfied with them.

6 years ago

Reply from Tax Defense Network

Jorge,
Boom! We love hearing this. We are very happy that you chose to go with us.
Thank you for leaving such a great review.

Nov. 1st, 2018

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Anonymous Pleasantville, NY

I did a little bit of research on the internet and spoke to a couple of companies before picking them. I feel good about my decision of going with them, it was the right choice. Their person just really seemed to know what they were doing. They have been very professional, knowledgeable, and prompt. Thanks to them I was able to get a resolution to my problems and move forward.

6 years ago

Reply from Tax Defense Network

We appreciate your feedback and have sent you a direct message so we can hear more about your time with Tax Defense Network.

Jun. 6th, 2018

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Mary Vicksburg, MS

They said they would take care of our taxes but it was all a bunch of lies. Everything they said turned out to be false. All they did was put us on hold for so long that interest rates just doubled and that didn't help us get anything resolved. We ended up paying them $3,000 and end up owing $10,000 more. We could've done it ourselves since they didn't do Jack. We got no relief.

6 years ago

Reply from Tax Defense Network

We're sorry for your experience, and would like to review what we can do to make it right. If you would, please contact us at 877-856-5118 to discuss your concerns further.

Jun. 6th, 2018

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Anonymous

My husband found them online and that's when I signed up. I will not do it again because the final payment plan that was supposed to have been submitted to IRS was not submitted. We are now dealing with the IRS on our own.

6 years ago

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Laura Sevruk

They did keep in contact via email and phone. I found out that I'm a non collectibles, I didn't know what I was in there for so I guess it's all wiped out in 2020.

6 years ago

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Evelio Chiquito

They were very active in letting us know what was going on. They told me that they were going to do this and that when that didn't happened. I will probably won't use them again.

6 years ago

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Sandra S Tholl

I signed up because I thought that they could help me get my debt to where I didn't have to pay the IRS any money, I gave them one thousand dollars to do that and now they are requesting more money, they were misleading to me. I'm not satisfy the way it turned out, I probably won't do it again. I just wish that they would inform me more of the one thousand dollars to do my taxes instead of wanting me to pay more money to represent me on the legal file and getting ratio down what I owed. I paid them an amount of money expecting them to do the work and they didn't go to the rest of my taxes

6 years ago

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Patricia Davis

I signed up for the assistance that they were going to be providing. They got a lot of emails but unfortunately did not end up being able to support me at all. They didn't help me at all and they were not able to help me after all the money that I spent. I regret making the decision, it was a waste of my money with no assistance and I had to do all the work.

6 years ago

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Jamie B Deno

I sign up with them because I was having tax issues, I owned a big amount of money and I wasn't having any luck doing it by myself trying to get it resolved, that's when I decide to go with a lawyer. I didn't like their service, because they overcharged me even when they were not able to resolved my case after two years. I ended up resolving it by myself.

6 years ago

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Lynn P Peterson

It was a mistake sign up with them. I'm completely unsatisfied since I was guarantee that they were going to permanently solve my problem with the IRS, and now I have to hire a lawyer and try to get my money back from them. I just can't afford to pay for the lawyer and they know that they were not satisfactory at all, and I'm expecting to receive my refund because what they did was something simple and I know that I could have it done myself. Also I was bounced from one to another person and I had a new one every couple months.

6 years ago

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Richwood Borja

I needed to get my taxes fixed so I went to them. They got everything done in time. It's great to have them on your side, especially if you need help.

6 years ago

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Eugene M Loonan Castorland, NY

I did it to get some IRS problems taken care of. They're very professional and do a very good job. They took care of my needs in a timely manner.

6 years ago

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Roger Villanueva

I saw their number at work and just decided to give them a call. They pretty much kept up with me on everything and provided me with as much as they could.

6 years ago

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T.A. Portland, TX

It's a long story but I'm still working with them after going for almost a year without any contact from them. I didn't know my accountant had quit the company. Once they got back on track they did a good job though.

6 years ago

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William E. Spade Cape Coral, FL

I believe I just saw them on an advertisement and went with it. It was fine at the beginning. I worked with several people and they reached a settlement for me. However, it was not coordinated with the IRS so we have been trying to contact them for over a month without getting a response.

6 years ago

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Donald Schoppert Bel Air, MD

I didn't really know who to sign up with, I just saw them and decided to go with them. Now I'm sorry I did. On TV they say they are good at getting tax breaks and stuff like that but they never settled that out for me. Often I had to pay the full amount anyways. Now that I'm disabled and make a third of what I used to, I don't have the money to do that. That's why I have tax issues in the first place. On top of that, they tried to charge me for that. I paid $3,000 already and they helped me with nothing.

6 years ago

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Edward J. Osborne Niceville, FL

I was told they were the best, so I went with it. I was not satisfied with their work, I still had to pay $15,000 worth of taxes in the end. I would not hire them again.

6 years ago

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Aurora Modesto, CA

I owed over $20k and they were able to get me into a non-collection status. They made sure I understood exactly what was going on.

6 years ago

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Candace

they weren't able to get any fees deducted and I ended up owing the IRS the same amount but at least they were able to get me an affordable payment plan....they charge a lot but it is what it is at this point.

6 years ago

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Anonymous

did not do what i hired them for they kept wanting to my federal i needed my state done they said they are one of the few that would fight the state for mw, after a lot of calls and explaing to different people over and over all they did was call thestate and said what my payments would be, i could have done that myself. where was the help. then they fied a fed and caused all kind of confusion i am still trying to work out

6 years ago

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Selena S

Great company...after 9 years of running from the IRS out of fear, they helped us file all our taxes and get in compliance with the IRS.

6 years ago

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Abdul-Halim N. Shahid

Having my payments, which were less than I'm being charged by Tax Defense Network, makes me feel like I was bamboozled. I could have been paying off my debt to the IRS instead of having interest accrue while Tax Defense Network get paid. Not satisfied with the results at all. But hey, you live and learn. In conclusion, I would NEVER recommend anyone to use this company's services. Not ever.

6 years ago

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Hector Garcia

Because they were very patient and understanding of my situation and they offered every option so that my service could be done. Great personnel.

6 years ago

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Kyle Warren

Communication could have been better. Phone calls are not returned in a timely manner and to talk to a tax expert you need to make an appointment, i have never heard of this.

6 years ago

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Joseph Clark

Ms Dee Dee M was there every step of the way and one of the best company representives I have ever dealt with. She gets a A++++++++++ rating from me.

6 years ago

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Tamara Brown

They don't answer phone calls or emails until you call to complain. They took forever to get anything accomplished and then tried to blame it on us, saying we didn't sent information (which had been sent weeks or months before). When they finally got everything done over a year later, it was nothing more than we could have done ourselves. It was a waste of a lot of money. They are rude and condescending when you speak to them (at least our agent was), when it was always them that wasn't getting the work accomplished. I wouldn't recommend them to anybody.. I

6 years ago

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RDG

Professional,& personable staff. Very effective in getting a big job done most efficiently. Excellent communication via calls and emails.

6 years ago