Name: Tax Defense Network
Rating: 5.0

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Anonymous Pleasantville, NY

I did a little bit of research on the internet and spoke to a couple of companies before picking them. I feel good about my decision of going with them, it was the right choice. Their person just really seemed to know what they were doing. They have been very professional, knowledgeable, and prompt. Thanks to them I was able to get a resolution to my problems and move forward.

7 years ago

Reply from Tax Defense Network

We appreciate your feedback and have sent you a direct message so we can hear more about your time with Tax Defense Network.

Jun. 6th, 2018

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Mary Vicksburg, MS

They said they would take care of our taxes but it was all a bunch of lies. Everything they said turned out to be false. All they did was put us on hold for so long that interest rates just doubled and that didn't help us get anything resolved. We ended up paying them $3,000 and end up owing $10,000 more. We could've done it ourselves since they didn't do Jack. We got no relief.

7 years ago

Reply from Tax Defense Network

We're sorry for your experience, and would like to review what we can do to make it right. If you would, please contact us at 877-856-5118 to discuss your concerns further.

Jun. 6th, 2018

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Evelio Chiquito

They were very active in letting us know what was going on. They told me that they were going to do this and that when that didn't happened. I will probably won't use them again.

7 years ago

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Laura Sevruk

They did keep in contact via email and phone. I found out that I'm a non collectibles, I didn't know what I was in there for so I guess it's all wiped out in 2020.

7 years ago

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Anonymous

My husband found them online and that's when I signed up. I will not do it again because the final payment plan that was supposed to have been submitted to IRS was not submitted. We are now dealing with the IRS on our own.

7 years ago

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Jamie B Deno

I sign up with them because I was having tax issues, I owned a big amount of money and I wasn't having any luck doing it by myself trying to get it resolved, that's when I decide to go with a lawyer. I didn't like their service, because they overcharged me even when they were not able to resolved my case after two years. I ended up resolving it by myself.

7 years ago

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Lynn P Peterson

It was a mistake sign up with them. I'm completely unsatisfied since I was guarantee that they were going to permanently solve my problem with the IRS, and now I have to hire a lawyer and try to get my money back from them. I just can't afford to pay for the lawyer and they know that they were not satisfactory at all, and I'm expecting to receive my refund because what they did was something simple and I know that I could have it done myself. Also I was bounced from one to another person and I had a new one every couple months.

7 years ago

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Patricia Davis

I signed up for the assistance that they were going to be providing. They got a lot of emails but unfortunately did not end up being able to support me at all. They didn't help me at all and they were not able to help me after all the money that I spent. I regret making the decision, it was a waste of my money with no assistance and I had to do all the work.

7 years ago

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Sandra S Tholl

I signed up because I thought that they could help me get my debt to where I didn't have to pay the IRS any money, I gave them one thousand dollars to do that and now they are requesting more money, they were misleading to me. I'm not satisfy the way it turned out, I probably won't do it again. I just wish that they would inform me more of the one thousand dollars to do my taxes instead of wanting me to pay more money to represent me on the legal file and getting ratio down what I owed. I paid them an amount of money expecting them to do the work and they didn't go to the rest of my taxes

7 years ago

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Richwood Borja

I needed to get my taxes fixed so I went to them. They got everything done in time. It's great to have them on your side, especially if you need help.

7 years ago

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Roger Villanueva

I saw their number at work and just decided to give them a call. They pretty much kept up with me on everything and provided me with as much as they could.

7 years ago

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Eugene M Loonan Castorland, NY

I did it to get some IRS problems taken care of. They're very professional and do a very good job. They took care of my needs in a timely manner.

7 years ago

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William E. Spade Cape Coral, FL

I believe I just saw them on an advertisement and went with it. It was fine at the beginning. I worked with several people and they reached a settlement for me. However, it was not coordinated with the IRS so we have been trying to contact them for over a month without getting a response.

7 years ago

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T.A. Portland, TX

It's a long story but I'm still working with them after going for almost a year without any contact from them. I didn't know my accountant had quit the company. Once they got back on track they did a good job though.

7 years ago

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Donald Schoppert Bel Air, MD

I didn't really know who to sign up with, I just saw them and decided to go with them. Now I'm sorry I did. On TV they say they are good at getting tax breaks and stuff like that but they never settled that out for me. Often I had to pay the full amount anyways. Now that I'm disabled and make a third of what I used to, I don't have the money to do that. That's why I have tax issues in the first place. On top of that, they tried to charge me for that. I paid $3,000 already and they helped me with nothing.

7 years ago

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Edward J. Osborne Niceville, FL

I was told they were the best, so I went with it. I was not satisfied with their work, I still had to pay $15,000 worth of taxes in the end. I would not hire them again.

7 years ago

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Aurora Modesto, CA

I owed over $20k and they were able to get me into a non-collection status. They made sure I understood exactly what was going on.

7 years ago

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Candace

they weren't able to get any fees deducted and I ended up owing the IRS the same amount but at least they were able to get me an affordable payment plan....they charge a lot but it is what it is at this point.

7 years ago

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Anonymous

did not do what i hired them for they kept wanting to my federal i needed my state done they said they are one of the few that would fight the state for mw, after a lot of calls and explaing to different people over and over all they did was call thestate and said what my payments would be, i could have done that myself. where was the help. then they fied a fed and caused all kind of confusion i am still trying to work out

7 years ago

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Selena S

Great company...after 9 years of running from the IRS out of fear, they helped us file all our taxes and get in compliance with the IRS.

7 years ago

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Abdul-Halim N. Shahid

Having my payments, which were less than I'm being charged by Tax Defense Network, makes me feel like I was bamboozled. I could have been paying off my debt to the IRS instead of having interest accrue while Tax Defense Network get paid. Not satisfied with the results at all. But hey, you live and learn. In conclusion, I would NEVER recommend anyone to use this company's services. Not ever.

7 years ago

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Kyle Warren

Communication could have been better. Phone calls are not returned in a timely manner and to talk to a tax expert you need to make an appointment, i have never heard of this.

7 years ago

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Hector Garcia

Because they were very patient and understanding of my situation and they offered every option so that my service could be done. Great personnel.

7 years ago

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Joseph Clark

Ms Dee Dee M was there every step of the way and one of the best company representives I have ever dealt with. She gets a A++++++++++ rating from me.

7 years ago

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Tony Guilluano and Zante

I was in a dangerous situation with the IRS and tax defense helped me out of a bad situation- they are Very helpful,friendly people

7 years ago

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Rod Cooke

It has taken several months to resolve our tax issues and they are still not resolved. The IRS is resolved but the State of Alabama is not. My tax defense network contact is largely unresponsive

7 years ago

Reply from Tax Defense Network

We are sorry for your experience, please contact us directly at 904-309-7859 and we will address your concerns.

Jun. 1st, 2018

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Tamara Brown

They don't answer phone calls or emails until you call to complain. They took forever to get anything accomplished and then tried to blame it on us, saying we didn't sent information (which had been sent weeks or months before). When they finally got everything done over a year later, it was nothing more than we could have done ourselves. It was a waste of a lot of money. They are rude and condescending when you speak to them (at least our agent was), when it was always them that wasn't getting the work accomplished. I wouldn't recommend them to anybody.. I

7 years ago

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RDG

Professional,& personable staff. Very effective in getting a big job done most efficiently. Excellent communication via calls and emails.

7 years ago

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C.A. Hampstead, NH

Helped us through our tax issues, relieving stress, we will continue to use them for all our returns now and in the future

7 years ago

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Laurel Sarasota, FL

They helped us get on an affordable payment plan with the IRS, and get the tax lien lifted from our home to get a new loan.

7 years ago

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Kim A Ticali Cocoa, FL'

They are very professional and very, very efficient. They got things done and didn't waste any time. I feel good about going with them.

7 years ago

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Karl A Huff Phoenix, AZ'

I needed someone that could represent me, so I signed up with them. It took them a long time to get started on things. In the end I didn't save any money. The money that I would've paid to the IRS ended up going to them. In fact, I'm now paying slightly more than what I would've paid if I had just gone to the IRS.

7 years ago

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Gerry D Hold Summerfield, NC'

I found them through the phone book, so I signed up for it. It's hard to get a hold of them by phone though. Still, overall it's good. I feel good about getting it

7 years ago

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Latonya M. Hall Dearborn, MI

I thought they could help me because I had some penalties and such. I feel like I had to pay all this money to get them to help me but they didn't do that. They have contacted me lately to see if anything had come up or something but that was that. It just feels like a bad decision.

7 years ago

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Helen Jean Kelly Wickes, AR'

It worked great for me. They were always there with the answers that I needed and kept me informed. They are awesome. It was a great decision.

7 years ago

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DBA Madison, GA

They're good, very helpful and very pleasant. I was satisfied with the updates they gave me. I'm just really happy with how personable it was.

8 years ago

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Theodore Seil Aurora, IL

I was definitely satisfied with the updates they provided. I saved quite some money, so I'm happy with their service. Always satisfied with them.

8 years ago

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Darrah Moll Jacksonville, FL

I'm very happy with Tax Defense Network. They helped me save money, and handled my case properly. It was a satisfactory experience.

8 years ago

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Darrin West Salt Lake City, UT

When I had an issue, they were right on it, and got back to me in a timely manner. They did a great job, however, it cost more to get their representation than it would have if I would've done it by myself.

8 years ago

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Keith Reynolds Damascus, OR

Their consultants have been very helpful. I don't know if I'll be saving money just yet, but I think it was a good decision.

8 years ago

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Anonymous Yacolt, WA

After watching a commercial about them, I decided to call them and see if they could help me with my $10,000 debt. Unfortunately, instead of saving money, I spent even more. The sales person said that, based on my history, I would probably not have to pay anything to the IRS. I ended up paying them $4,000, plus my debt. They wouldn't call me first to give me updates, and it was a frustrating experience. I wish I hadn't done it.

8 years ago

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Tye Larson Salt Lake City, UT

So far, they've been remarkable! I've been with them for about 3 years now, and they have taken care of me very well. Plus, as far as dealing with the IRS, I've saved money.

8 years ago

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Matthew Gray Dover, AR

It was a good decision! Their consultant was pretty good and they helped me save money. It was a very positive experience.

8 years ago

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Larry Myers Wichita, KS

I'm very satisfied with how they handled everything and with what they accomplished for me. I even referred my daughter to them, and they're working with her already.

8 years ago

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Kathy Smith Windsor, VT

Their debt consultant was very nice, only my overall review for the company itself is zero. They did nothing to reduce it. All she did was set up a payment plan, which I could have done myself, and it cost me 32 hundred dollars! I thought they were going to knock some rates and realistically get this paid off. Now, I'm just paying them $117 dollars a month, for 3 years. I should have just send the money to the IRS.

8 years ago

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Lenus Gibbs North Haven, CT

I was totally satisfeid with the service; they kept me updated. I appreciate that, plus, the debt consultants are excellent!

8 years ago

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Shane Turner Charlotte, NC

It's been a very positive experience. They kept me updated, and the representatives helped me from A to Z. Overall, they were excellent.

8 years ago

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Bonita Tillman Mechanicsburg, PA

It relieved all the stress. Tax Defense Network's consultants were very knkowledgeable and wonderful. It's been such a great experience!

8 years ago

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Darrah Moll Jacksonville, FL

I'm very happy with Tax Defense Network. They helped me save money, and handled my case properly. It was a satisfactory experience.

8 years ago

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Sharon Osorio Oak Harbor, WA

It's been really easy to work with a lot of them, but they solve nothing for it, they solve nothing. We were satisfied with the progress updates, but we have not saved any money yet. We signed up with them because we owed back taxes. I feel good about that, but like I mentioned before, they didn't solve anything for me.

8 years ago