Name: Tax Defense Network
Rating: 5.0

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Trina Lamb

They were friendly and helpful. Our representative, Michelle, was awesome. She was helpful, very knowledgeable, and very personable. They helped us a lot with our tax issue.

7 years ago

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Johnny R. Mccray

I needed some help with my taxes because I received some letters from the IRS. Whenever I reach out to someone I expect some type of response from them afterwards. They have considerably assisted me so far.

7 years ago

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R.O.

I owed some taxes and they took care of that problem for me. it was a little difficult to get in touch with them along the path, but they managed to resolve my problems. I haven't had any issues since.

7 years ago

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Anonymous Corinne, UT

They said they could stop my taxing and resolve my tax debt, so I went with it. When I initially talked with them I was assigned a tax agent. That fell through and they never contacted me about it so, in turn, I ended up with some problems as a result of their miscommunication. In the end they got the job done but not like they said they would.

7 years ago

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Matthew Shugailo Grayslake, IL

There was really no specific reason why I went with them. They were just the first ones that came up and I needed it. They took care of what I needed them to take care of. They really helped me with my problem.

7 years ago

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Edward A Thorpe Santa Cruz, CA

I signed up with them because they had a good reputation. I'm glad I reached out to them. They seem to know what they're doing and they handled my tax issues. They were always there when I needed them.

7 years ago

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In Iowa

Very little comunification of what is going on. Never had any written results of any comunifcation from them to the IRS. I just recived a bill from the IRS and thought I was told I was uncollectable. Very expensive. Did not go the way I wanted. I wanted more of a smaller payout and a mounthly installment. Many other things.

7 years ago

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Gant

They need to make sure people really understand better what they are signing up for and the complete process. Their process isn't terrible better than most but could still use some work.

7 years ago

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Greg Palm Bay, Florida

It started out a little rocky, the first associate we were dealing with didn't seem to interested in helping us. We were assigned another associate and she was much better. Had our best interest and kept us informed.

7 years ago

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James Cross Muncie, IN'

Since they had a good rating on Better Business Bureau I went with them. It has been a year since I started with them and nothing has happened yet. They take a little longer than I would like to return my calls. It's all a little iffy. I'd like them to hurry up and take care of stuff so I can get the taxes off my back.

7 years ago

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Arneaud Wharwood Sterling, VA'

I needed some help with my taxes so I got them. Every time I had a question they were able to answer it and the response was usually very quick. They are trustworthy.

7 years ago

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Pedro J Santos Augusta, GA

I called several companies, but they were very nice when answering my initial phone call. That was the reason why I signed up with them. They respond to all my questions and they have wonderful people working for them.

7 years ago

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Dameon A Johnson Lawrenceville, GA

They brought down the payment that I had to do. The brought it down enough so that it was more affordable for me. They're actually helping me out, it's a good company.

7 years ago

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Charles A Fite Las Vegas, NV

Fear of the IRS is what made me sign up with Tax Defense. The people were very hospitable and good, but the process wasn't really clearly defined for me. It just seemed like a big waste of money compared to just going directly with the IRS. It did not even reduce my payment whatsoever. I could've taken care of it all myself and get it done more quickly. I feel like I was just misinformed about it or didn't make enough research before making the decision.

7 years ago

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Anthony De Julio Folsom, CA

They were advertising somewhere and we wanted to try them. We made a mistake in signing up with them though. They started off really nice but the people handling our case did not follow through on things. They were always unavailable and it was just hard to get in touch with them. In fact, they were supposed to call us the other day but they haven't done that yet. They also weren't truthful, in fact we had to hire another attorney to get them to move along. Right now we are going through a bunch of paperwork that we signed and realizing that they misled us on a whole bunch of items. We were paying them to help us but in the end we just paid them to do basically nothing and cause us trouble. In the end it all cost me over twenty thousand dollars. I could've done pretty much the same thing that they did by calling the IRS or paying the federal taxes myself. It was just a very unpleasant situation. I've talked to other people that ended up quitting halfway through with them. I would tell everyone to not even start with them.

7 years ago

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Christopher K Klimpke Marshfield, WI

They are easy to work with and they always reach out to me when settlement issues come up. The service is very fast too and they take care of problems right away. I feel great about going with them.

7 years ago

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William H Hall Mattapoisett, MA

They were very confident in everything they said they would do and have done everything they said they would. I certainly appreciate what they've done.

7 years ago

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Lamarr A Cook Plainfield, IL'

I had taxes that I needed help with, so I signed up. They don't tend to respond as quickly as I'd like them to though. This happens both through phone calls and email communication. Still, I'm happy with the outcome.

7 years ago

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Bobby Ray Taylor Arlington, TX'

I was very desperate at the time and they gave me a good start off point. They put up a good face at the beginning. I felt good bout it. When we got down to the nitty gritty, asking all the questions and everything, we weren't even told what was going on. They didn't even explain anything and when they did they didn't even try to simplify the explanation for us. When I had questions they didn't really follow through with me. My biggest mistake with them was paying them the $7600 and something dollars upfront. After they got all my money nobody returned my calls and got nothing back to me. In fact they haven't gotten back to me or shown me any results. I'm pissed about it and not satisfied at all. They said they were going to help us getting all the fees down and everything, I even went and gave them information, but things are still just a mess. We thought we'd be done with things in June or July, but now we had to go and hire somebody else to do the same crap they should've done. Right now I'm praying so that this doesn't happen to anybody else. I'm telling everybody that if they get some work done that they don't pay upfront because that means they won't be reliable.

7 years ago

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Shiny Edward Mesquite, TX'

I had some audits done on my 2013 tax and I wanted to work on it to bring the penalty down, that's why I signed up for tax defense. They promised they would reduce the penalty, which was some $1600, but that didn't happen. I did not get the tax relief that I hoped for and I had to pay the same amount. On top of that I had to pay Tax Defense around $1000 to do whatever they were going to do, but I didn't get any relief at all. I regret making this decision, I shouldn't have done it. I could have taken it straight to the IRS and pay what I needed to pay, I didn't need this third party getting involved who just took $1000 from me.

7 years ago

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Ruth Laduke Reed City, MI

My overall experience with them has been very good. I'm very satisfied with the service, mostly because the consultants were knowledgeable and know what they were doing.

8 years ago

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Ebony Danford Las Vegas, NV

I had a tax debt that had to be settled, so I went with Tax Defense Network. I was well informed during the whole process, but it wasn't what I expected. They stopped the debt from being collectible, but didn't reduce it as much. I still have to pay it.

8 years ago

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Randy Blake Bay St Louis, MS

I was satisfied with them because they were very helpful. They did keep me updated for bit, but I haven't received any updates lately. I would like them to let me know how things are going. Saving money is still up in the air, but I don't regret dealing with them.

8 years ago

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Gordon Vikse Broken Arrow, OK

Their debt consultants are excellent, and going through Tax Debt Relief is one of the best decision I've ever made! They kept me right on track and got me through.

8 years ago

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Louise Oliver Belzoni, MS

Their consultant was good, helpful, and explained everything to me, step by step. They are so helpful in saving you up on affordable payment plan that you can afford. I'm definitely satisfied with them.

8 years ago

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Leon Griffin Virginia Beach, VA

I'm still in debt to the IRS, but they're trying to get it cleared for me. They got the payment done. They sort of told me what was going on, but I'm not completely satisfied after the amount of money that I paid; it should be better. I've still got to pay the IRS some big money. I have mixed feelings about it.

8 years ago

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Laura Horesovsky Chattanooga, TN

Although the representatives were good, and they kept me updated, I would say that their price is outrageous. They charged me almost $600, so they need to lower their price.

8 years ago

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Steve Young Murfreesboro, TN

The consultants are excellent, and I feel very good about my decision of signing up with them. They're very easy to deal with, and they're very helpful.

8 years ago

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John Carpenter Ware, MA

Their consultants were very personable, and didn't make me feel like a degenerate. They were just excellent, and I felt good about deciding to go through them.

8 years ago

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Ruth Laduke Reed City, MI

My overall experience with them has been very good. I'm very satisfied with the service, mostly because the consultants were knowledgeable and know what they were doing.

8 years ago

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Scotty Jensen Athens, WI

The consultant was pretty good. We could get because we bought a house and we went to my husband's borrow 1K and we check money either and that's how we got stuck with that so from the IRS that we had to pay back whatever.

8 years ago

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SS Mickleton, NJ

The consultant was very nice, very good and very cooperative; however, the updates could have been a little quicker. I called in several times before getting answers to some of my questions, so that was a little difficult for somebody who's never done anything like this. It was a new experience and it was okay.

8 years ago

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Ervin Engledow Smyer, TX

They solved everything in a timely manner and did fulfilled their promises. On top of that, I saved money thanks to their services. Everything with them has worked out just fine so far.

8 years ago

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Hasina Wiggins Queens, NY

They helped me save money, so I was definitely satisfied with them. My experience with them has been good so far, and they helped me like they said they would. I appreciate that.

8 years ago

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Sariah Israel

Maria P I sincerely thankyou for your Profesional, Transparency and willingness to assist me. You have made this process seamless. This situation has been very troubling, however with your help I am able to breathe again. If only every business had a Maria P. You are amazing, and I can't thankyou enough.

9 months ago

Reply from Tax Defense Network

We truly appreciate your business and kind words for our Tax Defense Network team members. Thank you for choosing our team to assist you with your tax matters!

Mar. 4th, 2025

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apollosmom

From day one, I have had almost no negative experiences with TDN. By and large, the skilled employees have guided me on a journey I know I would not have been able to navigate on my own. Marianelly M has been particularly helpful, knowledgeable and generous with her assistance in my case, and I feel that she will continue to help others as she has helped me. The entire team at TDN has allowed me peace of mind with their assurances that they had my case well in hand. I am and remain grateful.

1 year ago

Reply from Tax Defense Network

It's always a pleasure to see we've left a positive impression on our clients. Thank you for taking a moment to highlight your experience with our Tax Defense Network team!

Feb. 18th, 2025

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margaret wambui

Michael W. did a fantastic job helping me with a huge amount of taxes that I owed for both state and federal. I did not have to worry about what was going on as he kept me updated every step of the way. I especially liked his professionalism and diligence. If you feel stuck with anything taxes of any amount, Michael is the guy! Thank you so much Michael,

1 year ago

Reply from Tax Defense Network

Thank you for taking a moment to highlight your positive experience with Michael and our Tax Defense Network team! It's been great working with you to resolve your tax matters.

Oct. 9th, 2024

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Rich Smith Palatine, IL

I contacted The Tax Defense Network in a panic. I had not filed my taxes in several years. They were so kind and non judgmental regarding my situation. Dominique contacted me quickly to hand hold me thru the process. He was clear and concise and years of fear on my part was taken care of within a week. Excellent professional service! I highly recommend

1 year ago

Reply from Tax Defense Network

We're always grateful to receive such wonderful feedback from our clients. Thank you for allowing our team to assist you with your tax matters!

Feb. 15th, 2024

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Cheryl Lovitt Springfield, VA

I've worked with this company for about 3 years now, having four different analyst handle my case. Only this last one I had, Shema M, took the time to listen to my situation, offer the best solution and work with us to resolve our tax case. She was extremely pleasant, professional and stayed in constant contact with us through phone calls, texts or email.

2 years ago

Reply from Tax Defense Network

It's always a pleasure to know that our team could step in and turn a client's experience around. We understand that representation changes can be challenging, but we're thrilled to see your journey resulted in a positive outcome for your tax matters. Thank you for your feedback!

Oct. 26th, 2023

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Lorraine Hodge North Bergen, NJ

I got answer to questions when I started this process. Mr. Kenneth A, was very skillful with my tax information! I could talk to him, very patient, respectful and a very good communicator. This gentleman knows his stuff as an attorney. You guys picked the right one for me because I love people who understand and will take time to listen, and give you feedback on everything you have talked about. Excellent!! Thanks Kenneth

2 years ago

Reply from Tax Defense Network

We're happy to hear that our team could provide you with such a positive experience during your time with us, Lorraine. Thank you for your business and this incredible feedback about your services.

Apr. 4th, 2023

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Michael McNeill Raleigh, NC

Kent M has been a great help through my case. Whenever I have a questions or an issues pop up, I can call him and get a response within 12hrs. Kent understanding of how important my situation is impacting my life is not but amazing. He listen and actually cares about my problems like it is his own. I could not ask for a better person to be handling my issues.

2 years ago

Reply from Tax Defense Network

It's always wonderful to receive such incredible feedback from our clients. Thank you for your business and for choosing our TDN team to assist you, Michael!

Mar. 2nd, 2023

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Deric Hines Bradenton, FL

I had a fantastic experience thanks to Bryan mahoon,was extremely unhappy with the Jacksonville office,then for some reason my case was transferred to bryan mahoon,wow,what a difference, in fact,i have been a customer for many years,and if it weren't for bryan,i would be searching for next years tax services , in fact i hope i can request bryan next year.Very professional, prompt, understanding, and reliable. Thank you Bryan,,,

2 years ago

Reply from Tax Defense Network

Deric, while we understand there were a few hurdles on your road to resolution, we're happy that our team was able to provide a satisfying resolution to your services. Thank you for providing this feedback about your experience.

Jan. 2nd, 2023

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Justnora Pensacola, FL

I couldn't be happier with the service I am receiving from the tax experts at Tax Defense Network. The agent assigned to my case (Annette H) has been extremely professional and helpful throughout the process. She is very easy to work with; kind, patient and thorough! I was dreading dealing with the IRS, but I didn’t have to! Thank you Annette (and your assistants) you made this whole ordeal much less painful!

2 years ago

Reply from Tax Defense Network

Thank you for this incredible feedback for our TDN team! We are thrilled to hear about your positive experience and are grateful for the opportunity to assist you!

Dec. 7th, 2022

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james Donovan Winter Park, FL

I don't nave much interaction wit anyone at Tax Defense Network other than the magician that is Annette H. She is now my accountant and friend. Annette did everything she said she would do and more. She kept me up to date , offered advice, stayed up to date and was a Steely Eyed Rocket Lady when it came to looking after my tax issues. I would recommend her to anyone, anytime , anyplace and personally guarantee they will be over the moon with her work, attitude and dedication to a positive end. Thank you Annette!!

3 years ago

Reply from Tax Defense Network

Hi, James. Thank you for this incredible feedback about your TDN experience! It means so much for us to know we've been able to assist you. Thank you for choosing our team to help you with your tax matters.

Jun. 3rd, 2022

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Michael George La Puente, CA

Tax Defense Network dug me out a hole I owed over $25,000 to the IRS because I screwed up my taxes for years and they got it knock down to $5,000 with 12 easy payments for me and the truth is I can finally relax not worrying about the IRS Ellis D is the man and if anyone calls ask for Ellis I would truly rate them 10 stars, Everyone was a big help and again Ellis helped me out and walked me through everything. Tax Defense Network give that man a raise!!!

3 years ago

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Randall Thomas Dallas, TX

Tax defense took all the stress of dealing with the I RS away. They set me up with easy monthly payments. A couple of times I got behind on payments but their financial department was understanding and worked with me until I got caught up which really helped as I'm on a fixed income. The few times they contacted me about my case they were polite and informative. My case resolved better then I ever thought it would. Highly recommend this company.

3 years ago Edited March 28, 2022

Reply from Tax Defense Network

We're glad to know we could provide you with such a positive client experience, Randall. Thank you for choosing our TDN team to assist you with your tax matters!

Mar. 28th, 2022

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Melody Kirkwood Modesto, CA

Monica was very helpful in figuring out what was going on with my taxes. She was always there to promptly answer my questions. She is very friendly, knowledgeable, and even though I have to pay a hefty amount to the IRS she put my mind at ease as to how to take care of it. She is also kind and caring of others. I’m so very grateful to have had her help.

3 years ago

Reply from Tax Defense Network

We're always happy to hear that our TDN team has provided such a wonderful service to our clients. Thank you for your feedback, Melody. It's been a pleasure assisting you!

Feb. 25th, 2022

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Roderick Jacobs Greensboro, NC

Monica is just great and i mean wonderful. She ask me what i'm looking for and she said i have nothing to worry about she is on the job. She told me she will try everything in her power to get what I won't or very, very close to it. She did more then i expected . Thank U for your help and getting a lot off my shoulders. THANK U FOR YOUR HARD WORK . It payed off for me. LOL THANK U. Just to let every one no i think Monica did every thing by the numbers. She did what she said she would do and more Thank u again Monica u help me so much.

3 years ago

Reply from Tax Defense Network

Roderick, thank you for leaving such wonderful feedback for our TDN team member. It's been a pleasure working with you to address your tax matters!

Feb. 11th, 2022

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Laura imming Austin, TX

I couldn't be happier with the service I am receiving from the tax experts at Tax Defense Network. The agent assigned to my case (Annette H) has been extremely professional and helpful throughout the process. Anytime I have a question she goes above and beyond to find the answer. Dealing with IRS is scary and her communication delivery always seems to give me a sense of peace. I appreciate all the hard work and dedication she has given to me and my case.

3 years ago

Reply from Tax Defense Network

Thank you for these kind words about your TDN experience. It means so much for us to know that we have left a positive impression on you. We truly appreciate your business and this incredible feedback!

Jan. 11th, 2022

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Amanda Briggs WA

This was the best experience with taxes ever! i was so worried about my credit and my future with all the taxes looming and no voice with the IRS . Tracey M was a warrior for me, kept in communication and was able to solve the issues. I have plans to always use this team to file my taxes and protect my future! Thank you Tracey! Cost was oh so reasonable too! I was worried I wouldn't be able to afford help , and they took monthly payments no questions asked and got to work right away on my issues!

3 years ago

Reply from Tax Defense Network

Hi, Amanda. Thank you for these kind words about your TDN experience. It means so much for us to know that we have left a positive impression on you. We appreciate your business and look forward to working with you in the future!

Dec. 28th, 2021