Name: Community Tax
Rating: 4.6

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Ron K McDonough, GA

Community Tax is an awesome company. I had major issues with the IRS and they were able to negotiate favorable terms with the IRS. My case agent Daniel F. kept me involved in the process from beginning to end. I would highly recommend Community Tax if you have any tax issues that need to be resolved.

3 years ago

Reply from Community Tax

Hey Ron! Thanks for the great comments about our company and Daniel F. We certainly appreciate the recommendation and hope you reach out to us should you need anything in the future!

Jun. 6th, 2019

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Jeff Roth Grayslake, IL

Helped out quite a bit. Was in tough position but kept in touch. Followed up when needed. Dear with the govt. I r s. Was put on a payment plan. Made sure I had all info I needed. Always kept in touch.

3 years ago

Reply from Community Tax

Hi Jeff! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

May. 3rd, 2019

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YOLANDA MONTIJO Gardena, CA

I was such in a nerve wrecking position I thank Jasmine G for all the questions answered and she made me feel so at ease and calm I would recommend Community Tax To Any One With IRS Tax Problems I give 5 STARS .....

3 years ago

Reply from Community Tax

Thank you for the kind words, Yolanda! We're so happy we could help! We think Jasmine is great too!

May. 3rd, 2019

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William Hamilton Johnson City, TN

I would like to say im very proud of what mr Dan F and community tax did for me and my family to resolve my tax difficulties to have a better life.thank you very much.William Hamilton

4 years ago

Reply from Community Tax

Thank you for the kind words, William! We're so happy we could help! We think Daniel is great too!

May. 3rd, 2019

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Mary Charlotte, NC

We are very satisfied with the attorneys and everyone on our team.They answered our questions and settled our case. We highly recommend them.We thank God for the whole team . Thanks again. Don and Mary

4 years ago

Reply from Community Tax

Hi Mary! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Dec. 27th, 2019

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Travis C New York, NY

Community tax has helped me get a handle on my tax issues I called and got a very helpful person that got me set up and got the ball rolling in the process of going through my case I had a few different individuals working on my case some were good some weren’t I didn’t hold that against them they worked for me I know am at a resolution with my state and Christopher is my guy he keeps me informed

4 years ago

Reply from Community Tax

We are so happy we could help, Travis! We're sorry your case may have had a rocky start. We really appreciate your feedback. If there is anything else we can do to help please don't hesitate to reach out to our Customer Satisfaction team at 773-577-2938. Thank you!

Jan. 11th, 2019

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James Kesinger Texas City, TX

I'm very satisfied with the results. Saved slot of money, and able to pay balance at a good amount. Stayed in contact with me, and explained when I was uneasy about something.

4 years ago

Reply from Community Tax

Thank you for the kind words, James! We're glad we could help. We'll hope you'll give us a call again again come Tax time!

Dec. 6th, 2018

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LERMA, JACQUELINE Victorville, CA

The experience with Community Tax is excellent. They are friendly, willing to help you, and they get the job done if you are having problems with the IRS or Franchise Tax Board. I highly recommend Community tax.

4 years ago

Reply from Community Tax

Thanks for the feedback, Jacqueline! We are so glad you had a great experience and an amazing resolution. We will pass your kind words along to your tax team!

Nov. 27th, 2018

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Rogelio L Lowe Walnut Grove, CA

I signed up with you guys because I needed help with my taxes. But I wonder if I made the right decision. I received a letter from the RIS at my place of employment. I called to speak to the person handling my case, i was was transferred to Nate witch turned out to be the wrong person. Nate gave me Ermier #. then call Charlie Hernandez for help. He transferred me to a extension that said that all representative was busy and to leave a massage. I called Charlie back 3 times and he dint answered his phone . I left him a message to return my call, I'm still waiting. I then call Ermier and asked him about my 2017 tax return that I had emailed him 10 days ago. I asked where he was with my case. He opened his file and said that the IRS had not received my filings and that if I wanted he could file it for me tomorrow. So I asked him isn't that what this is all about? You guy's taking the necessary steps to help me with my tax problems? Or is that I need to call for something to happen ? I told him that o received a letter from the IRS with a other of garnishment, he asked me what the letter was sent for and to garnish what? REALLY! He said he would complete my 2017 taxes and that he would forward my concerns to someone I wasn't clear on who he was going to contact. I can't afford for my check to be garnished, I put my trust in you guys to help me out with my tax problems. At this time you guys not giving me a sense of confidence. You sure talked a good game at the beginning. This is not the description I was told. Please help.

4 years ago

Reply from Community Tax

Rogelio, we are so sorry that you had this experience. This is absolutely not the way we do business, and we apologize this happened. We'd like the opportunity to make things right. Our Customer Satisfaction Team will be reaching out to you tomorrow. You can also give us a call at 773-577-2938. Thank you!

Nov. 1st, 2018

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Fatmata Baryoh Hyattsville, MD

The overall experience was great and helpful. The important and explanation was very clear and understanding. The representative is well knowledgeable about the services he was providing.

4 years ago

Reply from Community Tax

Thank you for the kind words, Fatmata! We're so happy we could help! We think our reps are pretty great too. We hope you will give us a call should you need our assistance at tax time!

Dec. 30th, 2019

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Radie Felema Renton, WA

Conner how was hard time my family when call the proscess and setting how the answer to me understand what say so amazing respond resolve my my family problem appreciate all what he did Thanks

4 years ago

Reply from Community Tax

Hi Radie! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Dec. 31st, 2019

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Ivelisse Oliveras Camacho

Both Mr. Cesar D and Mr. Jose N did an excellent job in my case, which is why I recommend this great work team for its work system in which it gives confidence to the client and its final product is totally satisfactory.

4 years ago

Reply from Community Tax

Hey ! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out.

Dec. 31st, 2019

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Rudolph Boyd Philadelphia, PA

He was very professional and passionate in helping me and understanding the process. I was very much at ease when he answered all of my concerns.Conner is the best he really helped me.

4 years ago

Reply from Community Tax

Awesome, Rudolph we love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to Connor and the team!

Jan. 17th, 2020

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Alexis viesca Bakersfield, CA

The best people who will provide you the best services.They respond to you effectively and without any doubt they are one of the best when it comes to communicating with their clients

4 years ago

Reply from Community Tax

Hi Alexis ! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Dec. 31st, 2019

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Audrey Macfarlane Dallas, TX

I owed a lot of money to the IRS and had a really difficult tax situation, I really didn't know what to do about it or who to go to. Community tax ended up helping me solve my problems and work through the money I owed, I'm really impressed with how they do business.

1 year ago

Reply from Community Tax

Audrey, Thank you for the great review and rating! We are happy we could assist you! Community Tax

Jan. 28th, 2022

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Samarra Miller Hialeah, FL

I found this company online and wanted to try them out. The people I dealt with were very helpful, answered any questions and relayed information in a timely manner. I was pleased and thankful they were able to handle my case in a reasonable time.

1 year ago

Reply from Community Tax

Samarra, Thank you for your rating and review! We are so happy we could assist you. Thank you again, Community Tax

Nov. 10th, 2021

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CC

They helped me get my taxes resolved and supported me the whole way through the process.

2 years ago

Reply from Community Tax

Hey CC, thank you for reaching out! We're so glad you felt valued and supported throughout your journey with us. Have a great day!

Sep. 24th, 2020

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Johny Gilroy, CA

They did the job and I feel great about having gone with them. I recommend them if you need any help.

2 years ago

Reply from Community Tax

Thank you for your kind words, Johny! We are so glad that you had such a good experience with us that you would recommend us to a friend. Have a great day!

Sep. 1st, 2020

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Eddie Millington, TN

They saw to my problems in an efficient time and with good customer service. They are great.

2 years ago

Reply from Community Tax

Hi Eddie, thank you so much for your feedback. We pride ourselves on our excellent client experience — it is always great to hear compliments in that department. Please don't hesitate to reach out for any of your future tax needs!

Sep. 1st, 2020

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Verified Customer

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David

They worked to get my tax down but more importantly, they kept the IRS off my back.

2 years ago

Reply from Community Tax

Hey David, we're so glad we could help! Don't hesitate to reach out in the future should the need arise!

May. 4th, 2020

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Verified Customer

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Chris L

Chris L***** and the team at Community tax always answers my call and helps me resolve my situation.

3 years ago

Reply from Community Tax

Thank you so much for your feedback! We pride ourselves on our thorough communication with our clients throughout the process. Glad to hear you had a positive experience!

Mar. 18th, 2020

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Roberto Gonzales, CA

Community Tax is the best. They are very helpful and I feel good about signing up.

3 years ago

Reply from Community Tax

Hi Roberto, thank you so much for sharing your experience with us! We appreciate the positive feedback. Please don't hesitate to reach out with your future tax needs!

Mar. 9th, 2020

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Elisa

The service has been wonderful. Honest and quick to respond to my questions and concerns.

3 years ago Edited September 14, 2021

Reply from Community Tax

Hi Elisa! Thanks so much for the kind words! We are so happy that you had a great experience with us. Please don't hesitate to reach out to us for any future tax needs!

Mar. 9th, 2020

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Verified Customer

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J. Anosike

They are deserving of the ratings given to them, based on their dedication to service.

3 years ago Edited September 14, 2021

Reply from Community Tax

Wow, Thank You J. Anosike! We absolutely love hearing stories like this, and thank you so much for sharing your experience. We're so happy we could help, and we will absolutely pass your kind words along to the team! Please don't hesitate to give us a call for any future tax needs. Thank you again!

Jan. 3rd, 2020

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Verified Customer

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Jeffrey Fayetteville, NC

I got toal resolution with my tax problem. Everything was totally satisfactory and what I could afford.

3 years ago

Reply from Community Tax

Hello Jeffrey! How wonderful to hear that you got into an amazing resolution. We offer flexibility when it comes to payment options and happy that you are satisfied with your result!

Dec. 20th, 2019

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Verified Customer

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Anonymous

Because Community Tax is real good in helping out people who are desperaterly in need of help of solving their problem

3 years ago

Reply from Community Tax

Thanks for the kind review! We appreciate you taking the time to post a review about your experience with us.

Sep. 25th, 2019

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Verified Customer

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Anonymous Bourbon, MO

Excellent company No more worries about the IRS no more worries no more worries.

3 years ago

Reply from Community Tax

We appreciate you posting a review! Feel free to reach out to us in the future.

Sep. 16th, 2019

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Verified Customer

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Djon DARNELL RUSSELL Chandler, AZ

I was referred by a friend to community tax. They have good customer service and it is great.

3 years ago

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Verified Customer

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Elizabel Medina

Bery professional and family peoples, always will find best solution to you problem.

3 years ago

Reply from Community Tax

Hello Elizabel, We are happy to hear you got a great resolution Please feel free to call us next tax season if you need any help!

Jul. 15th, 2019

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Verified Customer

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Carlos Castaneda

Because they took care of my IRS matter the right way with a satisfactory results

3 years ago

Reply from Community Tax

Hi Carlos! We certainly appreciate your wonderful review. We will be sure to share your kind words with Patty. Thanks again, we appreciate you sharing your experience!

Jun. 6th, 2019

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Anonymous

Would have liked them to be more proactive once situation was resolved. but overall good experience

3 years ago

Reply from Community Tax

Thanks kindly for the feedback. We are happy to hear it was an overall good experience that you had.

Jul. 3rd, 2019

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Verified Customer

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Nolan Simon Sedalia, MO

Great support and friendly staff. Everyone i talk to were very friendly and helpful

3 years ago

Reply from Community Tax

Hey Nolan! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

May. 3rd, 2019

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Verified Customer

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john o'bryan Wright City, MO

very helpful and knew how to help me. they were reasuring and took alot of worry away from me

3 years ago

Reply from Community Tax

Hi John-Thanks for your feedback. We are so glad you had a great experience!

Jun. 10th, 2019

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Verified Customer

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Valerie

It was a little bit frustrating because whenever I called, I was never able to get in touch with anyone at all for two weeks.

4 years ago

Reply from Community Tax

Valerie, we are sorry you had some issues with your case. We appreciate you taking the time to share your feedback, it definitely helps us improve! We'd like to see what we can do to help fix this for you. Can you please give us a call at 773-577-2938? Thank you!

Jan. 11th, 2019

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Verified Customer

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Caryn

The customer support was absolutely wonderful and very professional. I'd recommend them to anyone.

4 years ago

Reply from Community Tax

Thank you for the kind words, Caryn! We're glad we could help. We hope you'll give us a call again come tax time!

Dec. 27th, 2019

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PC Springfield, VA

Because I have experience with them. They care me and think about their clience, That why i like community Tax Service.

4 years ago

Reply from Community Tax

Thank you for the positive feedback, PC! We really appreciate it!

Nov. 23rd, 2018

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Verified Customer

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Tracy Smart

Lauren N was awesome to work with, she returned all my calls in a timely matter with answers to questions

4 years ago

Reply from Community Tax

Hi ! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs.

Dec. 31st, 2019

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Sandy Winston-Salem, NC

My experience was fantastic, and they kept me updated with the progress they were making.

4 years ago

Reply from Community Tax

Thank you for the kind review Sandy! We're glad we could help. Please don't hesitate to reach out to us for your future tax needs!

Jan. 17th, 2020

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Willie Stewart Chevy Chase, MD

I thought they were going to come through, but they didn't. I received a letter saying that my taxes were paid in full, I called the IRS 3 weeks later and found that I still owe my taxes. I wish I had never signed up.

4 years ago

Reply from Community Tax

Hi Willie, we are not sure what happened here, but is sounds like there was definitely some confusion or miscommunication, and we are sorry! If you have not already, please reach out to our Customer Satisfaction Team so we can address the concerns you have with how your case ended. You can call 773-577-2938 or email . Thank you!

Nov. 1st, 2018

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Brian Dingman Florence, AL

It's not a fast process, it won't happen overnight. You better be prepared to deal with it.

4 years ago

Reply from Community Tax

Hey Brian!! Thanks for the sobering and positive review. We hope you'll give us a call again come tax time!

Jan. 15th, 2020

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Verified Customer

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Renee c

Because they worked with me and all my problems trying to correct years of bad choices

4 years ago

Reply from Community Tax

Thanks for choosing Community Tax Renee! We're so happy we could help.

Jan. 15th, 2020

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Verified Customer

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Mr Garcia and Landman Los Angeles, CA

After their view of my situation, they were upfront and truthful with there actions taken.

5 years ago

Reply from Community Tax

Hey Mr. Garcia and Landman!! Thank you for sharing your experience. Do not hesitate to reach out to us for your future tax needs.

Jan. 14th, 2020

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none Boxborough, MA

great job help me with all my needs. very pleasant when i spoke with a representetive.

5 years ago

Reply from Community Tax

Thank you for the kind words! We're so happy we could help. We'll be here if you need us in the future.

Jan. 14th, 2020

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Ms. K. May Beverly Hills, CA

Because they were able to resolve my IRS issue and lowered my bill down to only $100. WOW!!!

5 years ago

Reply from Community Tax

That's major! Thank you for trusting us with your tax issue. Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

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Verified Customer

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Robert Fairfax, VA

They helped me out of a bad situation. I would recommend them to any that needs tax help.

5 years ago

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Verified Customer

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Theresa Chesapeake, VA

Community tax was able to fix my tax problem. I am pleased with the work that they do.

5 years ago

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Verified Customer

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Keith Patuxent River, MD

They worked with me of clearing my tax debt it wouldn't got done with there help.

5 years ago

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Verified Customer

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David Mahaffey Decatur, AL

It was definitely worth calling them. They were very knowledgeable, and kept us updated.

5 years ago

Reply from Community Tax

Hi David! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

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Larry Lane Columbia, MD

Their representatives help me out a whole lot, and relieved a lot of stress. It was a good decision.

5 years ago

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Randolph Gregg Charlotte, NC

Demetria W did a fantastic job. She made me feel so comfortable the whole time she worked with me. I appreciate everything y'all did for me and are going to do in the future.

1 year ago

Reply from Community Tax

Randolph, Thank you for your rating and review! We will pass along your comments to Demetria. Community Tax

Mar. 30th, 2022