After watching Amazon Prime Video for about an hour we get the following error - internet browser will be closed due to internal error. Netflix and other apps do not give us this error. I have call Amazon Customer Service three times over the last 3 weeks. They tell us they will call back which they never do. Amazon customer service also created a ticket for the tech dept. and they never called us back either. Today I called again and I was told the ticket was closed out and the problem fixed. That is not the case. Amazon Prime Video customer service is the worst customer service I have ever dealt with.

Tried the Amazon prime for a trial period, and after their notification that my membership has ended they continued to charge their membership without any information, confirmation, receipt, mail etc...shame on you Amazon prime. I will never use your platform again

Amazon Prime (TV) is really good wish they had more movies included didn't have to rent as much. Still I like it I totally hooked on about 3 of their original series. Sneaky Pete and Goliath can't wait until they bring season 2 of Jack Ryan.

I love using Amazon prime. The streaming service is super fast, very reliable and easy to use.

I've been an Amazon Prime costumer for over 10 years. One of the best things included is Prime Video. They have the best original programs out there. And, they keep adding more every month. You can watch a show with the whole family or just with your significant other. There’s something for everyone.

Great options for the entire family. I also like having options from STARZ, masterpiece theatre, and HBO. We love the “If you give a mouse a cookie “ series.

We stream amazon every day. I love all the shows and movies on there but there’s two things that bother me. 1- I can’t put up parental controls to block certain content from my kids and that’s disappointing because sometimes I think of cancelling my subscription so my kids don’t watch bad stuff. 2- I get why they do it but why show a bunch of shows and movies that are not included with prime mixed in with ones that are included. It makes it feel like when I click on amazon I’m going to go broke. Ends up costing more than going out. Sometimes I just don’t want to click on it. But I do appreciate that they made it so that the shows automatically play the next episode. I never turned it on for my kids before that because I had to be sitting there to start the next one or hand my tiny kid the remote and that could end with my problem number one where I can’t block adult content. Just a few things to think about.

I poorly implemented copy of Netflix. It is included in Prime, otherwise we would not have this. Navigation is not intuitive. It is very difficult to see what content is included for prime members and not included. They make In-app purchases for movies and rentals completely impossible and force you to a desktop, which I have never done and this leaves money on the table for them. It needs a complete overhaul

While I have Amazon Prime, I rarely use it for streaming. It seems like everything I want to watch costs something extra. Definitely not my favorite feature of prime.

I’ve already seen a handful of your original series, and they’re amazing. Your original series are better than Netflix and Hulu. I love the shows and I love that I get amazon prime with my shows.

Amazon Prime has a wide variety of movies and television shows for all ages. We love watching movies from the comfort of our home rather than going to the theater. We haven’t had any problems when we’ve ordered movies.

I enjoy Amazon Prime. I am always able to find something to watch. Lots of good movie choices.

I love the movie choices on Amazon Prime. They are easy to download and search for. We watch movies a lot and use Amazon all the time.

My family loves to watch movies and Amazon Prime always has the most recent releases. It's much easier than renting DVDs and having to return them to the store.

We have mostly liked using Amazon Prime to stream TV. We like all the options they have and it's easy to watch and access them. We mostly use it to watch movies or for shows for our children and we which has been nice. They do tout a lot about having lots of options, but after watching like one season then you need to pay for some of them so we don't love that as much. Overall we do like using them and would recommend it.

This is a great product and I especially enjoy the content that is available for streaming. I would like to see more content but i understand the services involved and options to upgrade.

Amazon Prime was my favorite discovery this year. I love Amazon originals. I have binge watched most of the available seasons and look forward to new releases. I like having the ability to set parental controls.

Not my favorite video streaming service, but it does alright if you can find a movie you like. The app is just okay, but their original series are pretty good. If I didn't have Amazon Prime for the 2 day shipping I probably wouldn't pay for this service on its own.

This is a good product, I would like to see more options for prime. Great price point

I feel like the search interface for streaming TV and movies needs to be made more user friendly. I rarely ever choose Amazon for my streaming needs.

I love the quick shipping and easy return process when you shop with Prime sellers. I also enjoy the selection of movies and shows included with my Prime membership.

Amazon Prime is awesome! Their products, services, and selection is amazing. Easy to navigate and find movies that fit the entire family.

I have only ever had Amazon Prime with free trials. I love it when we decide to use Prime. The delivery time is so convenient. But also the Prime Tv makes life so much better for me. I can instantly watch movies without having to go find them at different stores.

Prime Video features offer older movies... less features. In what I have used and seen, what it does offer is ... ok if you are ok with older movies

Great added benefit to Amazon Prime! If you haven't used Amazon Prime video you need to. Great selection of movies and awesome App. I would buy Amazon Prime just for the video portion!

We use amazon prime everyday for streaming movies and tv shows. Great service and good price.

We dig Amazon Prime, mostly because it has our favorite shows, ok it has Suits. And that's what is winning our business. What am I saying? Who could live without Prime at this point? Prime Video is a really nice added benefit though. That being said, it is not our exclusive source of streaming video. We use a couple of other sites, as well, to meet all of our tv/video needs.

I use Amazon Prime all the time. We probably use it at least four times per week. I like the variety of shows and movies that they have and find it pretty easy to search for shows. I wish they had more that are free with our Prime membership. It seems that we do have to pay to rent most shows and rarely find free ones.

Amazon Prime is another very good streaming service. It provides new movies quickly and also has some fantastic original content.

Great video selections and easy to use app. Loved the sneaky Pete series and the app is easy to use.

We have had amazon Prime for over a year now and we really enjoy their service. I really like that Amazon makes everything very streamlined. Its nice to be able to login and have so many available options. Also really like all the different types of shows available.

Amazon is awesome! They have a great variety of movies to watch. From the comfort of my home I can watch oldies movies I haven't seen in ages.

Amazon Prime is the best! Many items come in less than 12 hours. Literally everything you could need to order is on Amazon! Their TV streaming is very high quality with many different shows available.

Great value it could be easier to use but the selection is good and it works with vid angle which is a big big plus

I love the fast service of Amazon Prime on TV. We have enjoyed watching family movies at a reasonable price or even free.

I love everything about amazon prime. There are so many benefits to it. I also like the streaming service. There are lots of tv shows and movies available that I was unable to find on other streaming services. I have been very happy with the products and services available.

Have used amazon prime for a while. Great content, it’s nice that if something isn’t included in the service you have the option to rent, honestly though my favorite has been how easily it is to control parental settings, and that it has to be done from the website so that kids don’t even get a chance to get around the settings in the TV app.

Love that they have PBS kids programs like Daniel tiger. Disappointed in all the rated m shows that really don't need to add the crap that makes no difference to the plot. Needs more family programming in their original shows

The movies jump and skip sometimes. I don’t like that you can’t download the movie you buy

Yes, have been a Amazon Prime member for a while now, but just realize I have access to movies with my Prime membership, didnt realize what I'm missing out on. Really enjoy the movies just for prime users, all their series are fantastic, the quality is spectacular and so easy to use and access.. !!

Overall I really like Amazon Prime. When it comes to delivery. Prime movies is ok but it takes too long for the new releases to show up.

Amazon Prime has a decent streaming service offering. We are glad that the service comes with Prime membership because I don't think we would pay for it otherwise. They do have some good original content and a good mix of other existing content. Our primary frustration with Prime video is how hard it is to tell if something is included with Amazon Prime or not, until you have clicked into it to watch it. That part of the experience needs to be redesigned.

Usually has whatever you need, but paying extra to watch the movies when you already pay to subscribe is a bummer. It’s not very expensive, but you could probably find it free somewhere else.

I love their content and original shows. I’d like to see some more TV14 shows for my teens.

I really enjoy Amazon Prime. I like that you can buy movies but I don’t like that you don’t have access to the movies that you buy if you cancel your subscription.

I like Amazon Prime Streaming for their different variety of movies. They seem to have more recent releases in their selection. This service is a great added benefit to having Amazon Prime. I would recommend taking advantage of the streaming service as it is very good!

I like the selection of things on Amazon Prime that you can't get on Hulu or Netflix, like PSYCH! Easy to access anywhere and all you need is your Amazon login.

I'm a fan of Prime overall, but I think that Amazon Prime's movie selection (quantity) is lacking.

Amazon Prime TV streaming has a great variety of shows and movies for both adults and kids. We have really enjoyed the options that Amazon TV offers. Up to this point, we have not encountered any problems and will continue to use Amazon!

Customer service is amazing. Anytime there's any trouble they ate very quick to make it right.