Name: Amazon Prime
Rating: 4.6

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Michael New York, NY

Amazon was very dishonest. I have never wanted to join as a trial member, because I do not use Amazon very often and did not trust that it would be easy to cancel the full membership once the trial period was over. During a recent order I was placing, I was unwittingly enrolled in the trial membership. In fact, I couldn't even tell I was enrolled, because their system kept telling me I was not a member when I made attempts to cancel the trial membership. They did not return calls or emals when I made inquiries. About it. Then I started getting emails that my trial membership was on hold because my credit card information needed updating. All of a sudden they were interested in contacting me, but only to update my credit card information, presumably so they could eventually start charging me for prime membership I never wanted in the first place. What a dushonest practice. Stay away from Amazon.

5 years ago

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Corey Hobbs Murfreesboro, TN

You are charged 100+ a year for a service that is supossed to gaurenntee you 2 day free shipping and free live stream movies. The realitiy is most any movie worth watching they still charge you for it and 75% of what I have ordered this last year Took way longed than the estimated shipping time. When I am in check out it says I will have my items by friday evening, after I purchase it then tells me that I won't get them till Sunday evening. I have had plenty of bad experience on Amazon with ordering and when ever I leave less than desirable feedback, Amazon deletes it! TOTAL SCAM to have selective customer ratings.

6 years ago

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Teri

I appreciate the large number of items I have to choose from with Amazon prime. I just wish there was a way to make it more organized, so I don't have to go through so many things to get where I'm going

6 years ago

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William E Terrio Moscow, ID

I like Amazon Prime because they offer the greatest selection of movies and TV series. I can always find something to watch including oldies but goodies.

6 years ago

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DmKoch Mound, MN

I like that almost all shows are available, if not free then to buy or rent. I do not like that if I want to watch a show that's in a "channel" I have to purchase a month of the channel. I'd like an option to buy or rent shows thare normally available as channels.

6 years ago

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BEC

Amazon prime video has an eclectic selection of original new and older tv shows and films, some of which are must see. Though the app design is improving I find the mixing of prime and purchase items annoying.

6 years ago

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Bill Cicco

I like the variety of children's programs available. I think it would be an improvement, and a positive addition for children, if they would make the old classic cartoons available from the 60's.

6 years ago

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BRYAN MOOSE

The service has some decent original content that appeals to me, but I don't use it too often, because I burn through the shows I like very quickly and then nothing for long stretches appeals to my tastes.

6 years ago

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Joi J

I love the original movies and TV shows. It is always easy to find my favorite shows. I love that I can add premium channels like HBO and Showtime whenever I want.

6 years ago Edited September 14, 2021

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Joe Silva

Good so far haven't had any issues with any streaming and the shows I watch I think are good defiantly better than some of the other streaming businesses

6 years ago

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Jennifer Barton

I love the shows that I wouldn't have had access to with regular TV and that I can binge on all of them. They could improve by not mixing in pay sections with free sections though.

6 years ago

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Emerald Scott West Jordan, UT

I love Amazon Prime for shopping as well as streaming. When some of my favorite shows are not on Netflix this is my go to place. I've never had any complaints.

6 years ago

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Nichole Davidson Sandy, UT

Good selection of tv and movies with good original content. Price is fantastic - you're getting much more than other streaming services since it covers tv, movies, music and shopping services all bundled together.

7 years ago

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Kristen Westover Spanish Fork, UT

It is nice to have the option of more streaming movies/shows, but compared to other streaming programs Amazon Prime isn't my favorite. It's not as easy to get to currently watched programs. The included selection is just okay. I wish there were more TV Shows and Movies. I already pay for Amazon, I don't want to pay extra for more movies/shows.

7 years ago

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Michele Gledhill American Fork, UT

LOVE LOVE LOVE Amazon Prime!! I actually do not think it is necessary to deliver on Sundays. I would love to see Sundays still as a sacred day where no one has to work.

7 years ago

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David Orem, UT

The streaming compatibility is not very good. Specially you always need the silver light plugin, which is always a pain. The problem is, the compatibility is not always there.

7 years ago

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Tim Brooks Chillicothe, OH

I have been a customer of Prime for a few years. All I used it for was the two day shipping at no additional cost. I have been noticing more and more items that are not covered by Prime, lately I have noticed even if it's a item with Prime the shipping and delivery is taking longer.. My last order was the last straw I, on Tuesday AM I ordered an item that was in stock and covered by Prime. I wanted it for this weekend. The item did not ship until today (Thursday) and it will be delivered on Monday. I would have been okay if it just came on Friday. It's just not as good of value as it was for me.

7 years ago

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Shannon Bush

I've been billed but still no access x2 months. Says incorrect password, I change password get confirmation of change in Amazon email. Try password, doesn't work. Finally time to call and get it squared out, only to find out there is NO CUSTOMER ACCOUNT SERVICE AVAILABLE. I have to wait 24 hrs & watch for an email. SERIOUSLY AMAZON!!! Your are one of the largest companies in the world, I can order an item from a foreign country and have it delivered to my boat... But if I want access to my account, I WAIT FOR AN EMAIL?!?! And what if no one emails me tomorrow?? Ohhh, then I call in to what equals out to be a horribly time consuming answering service who "sends in a request to an account specialist"... Apparently the special of the special as NO CONTACT OTHER THAN EMAIL is allowed... THE 90' s called, they want their excuse for what you call customer service back. COME ON AMAZON... Every other company I use has the capability of problem solving an account issue (in house, should be simple)... And yet some how... AMAZON IS NOT. How does such bad service slip by so many. I know see why did not previously sign up. Let's see how many months you drag on billing me with no contact before you let me cancel the membership. Oh yeah, u have to wait for your "account specialist" to decide to contact me for that too. I can't imagine the billions of dollars being skinned from people with these hirrible practices. SHAME ON YOU AMAZON!!!

7 years ago

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Breanna Jones Salt Lake City, UT

Most Amazon Prime movies and tv shows that I want to watch cost extra and are not included with my prime membership. So I usually stream my tv elsewhere. I will never pay $2.99 to watch a 30 minute episode of tv. I wish more would be included with my prime membership.

7 years ago

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Michael Lyman Salt Lake City, UT

While Amazon Prime is not my go to for streaming, it does have a decent selection. They have some great movies that I really enjoy, and if you don't mind renting, they have a massive selection. It is not the best, but it is definitely worth having.

7 years ago

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Susan Stewart Salt Lake City, UT

Amazon Prime has some fun old stuff I really love, but their selection is not the best. I don't like their setup as well as some of the others either. If I could only pick one television service it would not be Amazon Prime, but they are great for shipping!

7 years ago

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Julie Firkins Orem, UT

my daughter lives with us and is a student so she gets amazon prime tv with her other benefits, we have enjoyed the movies other than that havent used it much, we also have hulu and netflex, they seen to have a good selection of movies,

7 years ago

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Maile Curtis Salt Lake City, UT

I don't use amazon prime very often, but when I do it works great. If I can't find the show that I want I know that amazon prime will have it. It's been reliable network for streaming shows for me and my family.

7 years ago

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Aubrey Rentschler Salt Lake City, UT

I love that I can find almost anything I need on Amazon. I mostly use Prime for the free two-day shipping, and enjoy that feature. Their return policy is also great and their customer service has always been superior.

7 years ago

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Susan Hochstrasser Olympia, WA

Between the Amazon prime movies we watch and the books we order that arrive the next day, to the items we need to return without a hastle, Amazon is fantastic and with such a valuable annual fee for students!!!

4 years ago

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Brandon San Diego, CA

Prime Video has a good amount of TV shows and movies, but there interface is pretty bad. It's surprising how Amazon, a multi billion dollar company, can't design an easy to use UI. It is nice that if you have Amazon Prime, you automatically get Prime Video. So, for that bundle, it's hard to resist getting Prime.

4 years ago

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Emily Norton Tucson, AZ

I love that this comes with you amazon prime membership. Totally worth the cost! Sometimes I feel like the movie selection included with prime is random and not as great as other streaming platforms, but you definitely get your money’s worth and you can find most movies on there to at least rent.

4 years ago

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Austin Stelmach Boulder, CO

I actually prefer Amazon Prime Video over Netflix now. They have a much greater selection of movies than Netflix. If they don't have the movie I'm looking for on prime, they always have it available for purchase at a reasonable price.

4 years ago

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Alyssa Hansel Tallahassee, FL

This subscription really surprised me with the endless selection of tv shows, movies, and documentaries! It's so great for finding new cool shows to watch or watching an old movie you loved! Really awesome streaming service!

4 years ago

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Kimi Bayles West Valley City, UT

The one thing I don’t love about my Prime streaming is purchasing shows that aren’t available in prime. First, I feel like they should have more options available with my streaming, secondly when I do have to pay for more it’s not a quick add button. I feel like I have to jump through hoops to make it available to stream. Very annoying!

4 years ago

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Robert Wilson Rockville, MD

As an Amazon Prime member I use the their streaming service once or twice a week. They have a reasonable variety of shows. I really like the original shows The Boys and The Grand Tour. Both are very entertaining, I just wished they had more lie that. It is nice that is part of the Prime member package as I do not know if I would buy it if it was not. Good and convenient but needs more content

4 years ago

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Nichole Hiatt Eagle Mountain, UT

The selection isn't quite as big as Netflix, but they do have some stations that Netflix doesn't have. I also like that I can subscribe to specific channels at a discount price and have access to all the shows on that channel.

4 years ago

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Amy Christian Las Vegas, NV

Since we’ve always had Amazon prime it was amazing to be able to get prime video with our subscription. So many shows to choose from and never have connectivity issues. Love it

4 years ago

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Reckholdt Draper, UT

It’s nice to open up the amazon videos because it’s a different Selection than we have just sitting around at home. My kids love to do a movie night and then pick one they have never seen before. I feel like the selection isn’t always the greatest but it’s something different.

4 years ago

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Angelina Hamilton Gulfport, MS

Amazon prime movies is a very convenient and always has a great selection of movies for my family and I, it’s a complimentary service with Amazon prime, and the movie service is a bonus, sometimes there isn’t a great selection but there is always something to watch.

4 years ago

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J. Whelan Long Beach, MS

I don't know that I would subscribe to Amazon's TV services if it didn't come with prime. Although I do find myself watching it a couple of times a month, but mostly the movies that I want to watch are pay to watch. Thank you Amazon for providing prime TV in your Amazon Prime subscription. But they have a ways to go to beat Netflix IMO.

4 years ago

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Lawrence Lee Provo, UT

I like Amazon Prime alright. It's helpful that I can access the other movies I own digitally through the platform. I like some of the movies and shows they let you stream at no additional cost through it. I do wish the platform was a little cleaner, easier to navigate (e.g. the seasons could be more connected instead of having to search them out separately), and like with Amazon, make it easier for me to browse all the titles or change up the order so I can see the options I hardly ever get a chance to!

4 years ago

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Cam McClellan Magna, UT

Amazon prime has a decent selection of movies. I like that they have the readings on the preview of the movie so you can see what other people thought before you watch the movie. Their selection isn’t quite as big as Netflix though.

4 years ago

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Matthew Hall Gulfport, MS

Prime is wonderful, and you can buy movies on prime that are new releases from theatres, no waiting for them to be uploaded, and with amazon prime you can stay updated on tons of tv shows.

4 years ago

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Evan Provo, UT

I’ve thoroughly enjoyed using amazon prime. There is a show I searched far and wide for and finally found on Amazon prime. Could use a little bit of a wider selection with prime, but any film that can’t be watched for free can be easily rented.

4 years ago

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Martha Gourley Pleasant Grove, UT

I use Amazon Prime mostly to watch movies. I use it a few times a month and I am happy with the service . They have a good variety and many options for movies. No buffering or problems with the service.

5 years ago

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KC Riverton, UT

We've been Prime memebers for years, but only recently tried out their tv. Once we figured out how to connect our account to our tv, it worked well. I didn't really like how they had the search features on it and didn't find as much I was interested in watching (perhaps because of how the search is set up).

5 years ago

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abby becht Pleasant Grove, UT

Amazon Prime is so cool because you can basically find anything that you could ever want to buy online, and the best part is that it gets shipped right to your doorstep for no cost!

5 years ago

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Gail Strother Bentonville, AR

I am new to Prime Video this year. My favorite series is Jack Ryan. I am looking forward to a new season soon. I would like to see a larger selection of TV series and movies; however; overall, I think Prime Video is a great value, since it is included in my Prime Membership.

5 years ago

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April American Fork, UT

Amazon Prime is wonderful to stream movies and TV shows, and it is extremely convenient as well! The prices to rent are nice and cheap, and I can use it on the road. Love Amazon Prime!

5 years ago

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erin American Fork, UT

Amazon prime now that is a good service. They have the biggest selection of movies and have constantly provided a good connection with close to zero buffering when watching those movies. i absolutely love it

5 years ago

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Mike Smith Austin, TX

Love Amazon prime. The annual fee is well worth the value of benefits received through the available of streaming content but mostly for the free two day prime delivery on most items

5 years ago

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Tony Gibson American Fork, UT

What can I say about Amazon Prime, I am a movie fanatic so I love all the options I get with Prime. They are getting some great original content as well. And of course I routinely order things and can expect 2 and sometimes even 1 day shipping. I love how easy it is too return as well if necessary.

5 years ago

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Amy Boren American Fork, UT

I love the options!! I can find anything that I need for shopping , book, and movies! And when I have had to return items the process is so easy and convenient. It has changed my life!

5 years ago

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Sherry Arnold Alpine, UT

We have liked having Amazon Prime along with Netflix. If we can't find something on one service, we can often find it on the other. We loved watching Downton Abbey and Amazon Prime was the only place to get it. The picture wasn't as clear for that series for some reason, but we enjoyed it anyway. We would recommend Prime.

5 years ago