Amazon Prime

Name: Amazon Prime
Rating: 4.6

Is This Your Business?

4.6

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1,147 User Reviews

7.8

Overall Score

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4.6

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1,147 User Reviews

7.8

Overall Score

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The Good

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Company Details

Monthly Price

Starting at

$8.99

Minimum Contract Length

Monthly

Number of Reviews 1,147

info Source of Information

LAST UPDATED: October 28th, 2024

Amazon has created a product that combines movie, TV, music, and book streaming all in one easy-to-access platform. Amazon Prime is more than just a streaming service, it also saves members fees on shipping for Amazon.com orders. Amazon has been in business for over 20 years and is now known as the world's largest online retailer!

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7.8 Overall Score

4.6

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(1,077)

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#3 Google Play

6.9 Overall Score

4.6

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(129)

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The Good

Large viewing selection
Features and perks
Discounts and free trial

Selection

Amazon Prime has over 4,500 movies and television shows for you to choose from.

Additional Perks

Members of Amazon Prime also have access to Prime Music, Prime Photos, Prime Pantry, and Amazon Elements. Customers also have access to free two day shipping on all orders marked with the special Prime icon on Amazon.com.

Parental Controls

Amazon Prime provides quality parental controls, allowing members to set a PIN and viewing restrictions on movies and TV shows.

Student Discount

If you are a student you get six months of Amazon Prime for free, and 50 percent off after that, for as long as you are a student.

Free 30-day Trial

Amazon offers a 30-day free trial to potential customers, allowing them to try out Amazon Prime before making a final decision. Amazon Prime has so many great aspects to their service. For $99/year, subscribers pay less than $9 a month for Amazon Prime's services. This is a very reasonable price for the streaming tv industry. In addition, Amazon Prime gives its members the option to pay a small fee to watch newer/more popular releases so they don't have to wait. Overall, from the large library to the additional Amazon Perks, this service has many great benefits!

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The Bad

One time large fee
Can have additional costs
No personalization options

One Time Large Fee

Although, if broken down, Amazon Prime's fee is less than $9 monthly, having to pay $99 all at once can be a lot. Amazon Prime doesn't provide a monthly payment option for members.

Additional Costs

Although Amazon Prime releases content quickly, members have to pay to watch newer episodes & movies from popular series. Costs range from $1.99-$2.99, and movie rentals are $2.99-$6.99.

Personalization

Amazon does not have as many account personalization capabilities as some of its competitors, such as Netflix. Although Amazon Prime has many great features to their service, they do have a few drawbacks, as you can see. Amazon's main drawback is that you have to pay for an entire year up front, which can be a high price to pay for some people. In addition, they don't have as many personalization controls as Netflix.

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The Bottom Line

For regular Amazon consumers, Amazon Prime is an excellent streaming option to look into. However, for those who don't shop a lot on Amazon, and would not utilize the free two day standard shipping, Amazon Prime might not be worth the $99 all-at-once annual price. Overall Amazon Prime has a large selection of movies and TV, with their own Amazon Prime exclusive series. They provide their members with many additional perks not related to streaming TV, which is a bonus. Also, they provide discounts to students.

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User Reviews

Star Rating

4.6

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1,147 Reviews

Review Breakdown

5 grade

54%

4 grade

29%

3 grade

12%

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Johnnie Robinson

Quick delivery on products that you haven't seen anywhere else. Reasonable prices. Clothes shoes books movies food and household products.

1 week ago

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Wanda Banks

I always like shopping Amazon. So much to offer! Online order placing is easy, shipping is fast, delivery is great - right to your front door, name brands & comparative pricing. I've called customer service a couple of times and was pleased with the service.

2 months ago

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Josiah Phillips

used to be better—it’s pretty ridiculous to have a streaming service that both requires payment for some titles and requires payment to remove ads. i had to cancel my membership because it’s just not worth it.

3 weeks ago

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DeepCleaningServicesDubai

As an avid consumer and entertainment enthusiast, I've found Amazon Prime to be an indispensable tool in my daily life. From its extensive library of movies and TV shows to its lightning-fast shipping, Amazon Prime consistently exceeds my expectations. One of the standout features of Amazon Prime is its vast selection of entertainment options. Whether I'm in the mood for a Hollywood blockbuster, a critically acclaimed indie film, or binge-watching the latest TV series, Amazon Prime has me covered. The addition of Amazon Originals brings fresh and innovative content directly to my screen, often surpassing the quality of traditional network programming.

4 months ago

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John Gaffney

The menu is easy to navigate and search for things you want to watch. Enjoy the live TV section when I simply want anything on.

1 month ago

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SLO Smith

Really like the ease of resolving issues with the on line chat bot. For the large number of purchases I make through Prime there are relatively few problems.

2 months ago

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Laurie Spencer

LOVE AMAZON PRIME! How did we survive before it? Fast, accurate and always do their best to get things as quickly as possible and efficiently. Love that they are always there to make things right.

3 months ago

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Damaris Benton

Amazon Prime allows me the peace of shopping online with the convenience of quick (2-day) delivery. I can find most anything there and love all of the other perks that come with being a Prime member.

3 months ago

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Bunny Garlington

I have had an Amazon account for several years. I will continue to do so. I usually pay annually, however, this year I am a little strapped for cash. I converted to monthly until my money flow is better, then I will gt it annually again. I love the free shipping aspect as well as having everything I can think of!

3 months ago

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Stephanie Bloniarz

Our family loves Amazon Prime! It's great, affordable, entertaining TV shows and movies! We find ourselves over indulging in some terrific original series/movies, and oldies but goodies. Best part is that we can log in ANYWHERE we are to watch our favorite stuff! I'm also a compulsive shopper, so Amazon Prime saves me money and I love the fast, free shipping! Thank you for ALWAYS giving us great shows to watch at an afforable price! Highly recommend! A+++++

7 months ago Edited March 25, 2024

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Verified Customer

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Sandy

I'm new to streaming. I was happy with On Demand, but COVID-19 gave me more time to waste and I got hooked on some of my favorite authors' books to screen , like Bosch. I have found no problem with Amazon and the content keeps giving me new shows in the genres I like. All my friends can't afford the annual fee, so the "9" rating below

4 years ago

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Youngboy Hillsboro, OR

Hi 🖐️, I'm Roy and I want to share with you my review on Amazon Prime after 3years of been a member. Amazon Prime has revolutionized the way I shop and consume entertainment, combining convenience and quality seamlessly. The expedited shipping benefits alone make the Prime membership worthwhile, with consistently prompt deliveries that exceed expectations. The streaming service, included with Prime, boasts an impressive library of movies, TV shows, and original content. The diversity of options, coupled with the user-friendly interface, ensures there's always something for every mood and preference. Prime Video's original productions, in particular, stand out for their high production values and compelling storytelling. The integration of exclusive content adds significant value to the overall Prime experience. Amazon's commitment to customer satisfaction is evident in its reliable customer service and hassle-free return process. The inclusion of other perks like Prime Music, Prime Reading, and exclusive deals during events like Prime Day further sweeten the deal. The convenience of one membership encompassing a variety of services, from shopping to entertainment, makes Amazon Prime a must-have for those seeking efficiency in their daily lives. It's more than just a subscription; it's a comprehensive lifestyle upgrade. In summary, Amazon Prime has become an indispensable part of my routine, simplifying both my shopping and entertainment experiences. If you're looking for a service that delivers on its promises and enhances various aspects of your life, Amazon Prime is the gold standard.

10 months ago

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Kelly Marks

It's great that its included with my membership. Shows are great, but seems like lots of ads when trying to find shows.

1 month ago

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Adalberto Rodriguez

The best thing about Amazon prime video is all the exclusive new movies that keep getting early release on the streaming site. The available add one makes this the only streaming service you really need!

5 months ago

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Isabella Green Pleasant Grove, UT

I absolutely love amazon prime. I love how you can watch some things for free just by having a prime account and how I am able to access almost every single movie with a cost is I wanted to watch them. Adds can be annoying but totally love this.

7 months ago

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Janessa P Logan, UT

I have watched several videos and documentaries on Amazon Prime and appreciate the quality and variety of those documentaries. I have appreciated the services I have received with using Amazon Prime TV and recommend it. It seems like they have a good selection that rotates monthly to add more options and variety. They also seem to get some new movies on there after they have been out a year or so.

8 months ago

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Verified Customer

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Robert E-Muhammad

Excellent service. A great selection of diverse movies for rent, TV shows, and prime movies. So far there has been no problems with the streaming services and the site is easy to access.

4 years ago

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Verified Customer

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Mary Tiller Bourdages

Amazon Prime Video is an excellent steaming service. They have original shows that are top notch, and some of the best TV and movies from old to yesterday. This service is my premier go to for quality entertainment.

4 years ago

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Verified Customer

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Kathleen Staat

Really great quality shows. Some unique series that you can't find anywhere else. I never tire of the programming. It is easy to navigate to find shows to watch. Overall, Amazon Prime is a good value for the money!

4 years ago

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Sean Heeger

I've been an Amazon Prime member for over 20 years for a reason.

3 weeks ago

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mary martin Bossier City, LA

I get Amazon prime video free with my Amazon prime card every month! It is extremely worth it because there are so many choices on this service to keep you binge watching until your heart is content LOL It is definitely worth the subscription price monthly especially when certain things are only streaming on prime and nowhere else! They have some excellent content that no one else has and they get it before lots of other services so do yourself a favor and subscribe to Amazon prime video today!

11 months ago

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Joan Filipiak

Trinity Solar and Sunnova are fantastic when it comes to installing solar systems. I recieved exceptional communication by email from start to finish. All questions along the way were answered...didnt have to ask much as answers were usually in the emails. Wonderful installers which had the system up in 5 hours and cleaned up well. Sunnova informed us of our tiny bill for the first months electricity over a week in advance. We are already seeing a significant decrease in our Duquesne Light bill. I encourage all to go for Solar with these companies if you are tired of feeding the electric companies hundreds of dollars especially with air conditioning running !!! I'd do it again in a heartbeat ! We did not pay for anything but our electric bill which went down by 50% the first month ! The entire experience was awesome. No hassle ...no demands...the company took care of everything including permits and set up along with Duquesne Light so what are you waiting for !!! Call Trinity Solar and get started !

1 month ago

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Kevin Ortiz

Amazon prime is a very reliable service that all my family uses all the time. We have recently benefited from the additional perks of being a prime member, such as video service streaming, as well as music specific to Prime Video I believe there could be more options and variety in terms of content. These perks help balance, the cost of the subscription, which has recently gone up considerably. However, when put into perspective, the shipping for items would be a lot more if you were not a prime member in the long run. I believe it’s also important to mention that Amazon prime has the best absolute customer service that I have ever experienced. Every single operator that I have come in contact with is always looking for a way to improve the customer experience. Even at times when sellers are not as amicable.

1 year ago

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Alex Indianapolis, IN

Prime membership leaves me with no guilt for money spent whatsoever. The benefits of expedited free shipping alone are a slam-dunk, but the video component is so broad and deep, and being Amazon latency-free, I can't imagine doing without. I am distrustful of Amazon and all of these megacorps, but you can't dismiss the result, the product delivered. On our Rokus, Amazon gets the vox populi. There is no wait for it to snap to 4k, and there is no loading lag. Now we have an Amazon TV to go with our nice neat little collection of Alexa devices. I wish, how I wish they would buff Audible-Prime cross-subs.

1 year ago

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Aly Houston, TX

Overall I find Prime's platform really easy to use and non-glitchy in ways you don't see from other streaming services (HBO Max comes to mind as particularly difficult). My favorite part is that it shows you the actors that are in the scenes, as well as I believe music? I'm constantly being like "where have I seen that person" when watching TV and so I feel like this feature is meant for those of us who are really into it. The only complaint I have is that I don't think that Amazon has enough good original content - Mrs. Maisel is the only one that comes to mind and I honestly think it's just okay.

3 years ago

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KimDugan Kailua, HI

I adore Amazon Prime for its originals (Namely, "The Boys") and its wide variety of streaming options. Even without paying for the channel add-ons, there is always plenty to watch and I have purchased and rented a lot of titles from its extensive library. The common frustration with this platform, as with Hulu Plus is the fact that there are some titles you can't even purchase as a one-off because you HAVE to add a channel to watch it. That part is frustrating, because the biggest upside to Amazon Prime Video is being able to choose between already-available titles and one-off purchases and rentals. First world problems, but ultimately, I plan to keep using Prime Video for the foreseeable future, since I already utilize several of Amazon's offerings. Check. Out. Their. Originals. There is some really amazing content and, again, if you are already a Prime member, it is most certainly worth the time.

3 years ago

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Sandi Westover Fremont, CA

I really like Amazon Prime. I think it's worth the money to be able to get free 2 day shipping. So often I need a birthday present or a wedding gift and I don't think about it early enough to be able wait for regular shipping. Also when I order something for myself I want it right away. Even 2 days can feel like a long time when you want something. We have one account and several members of our family share it. We have to use the same user name and password but it makes it even more worth it with various people using it. Returns are also easy. A few clicks, you print out a label and mail it back. For some items you do have to pay return shipping so be aware. Another perk is Amazon Prime Movies. I pay for Netflix but I think Amazon Prime has a different and better selection of movies/shows. Not all movies are free on Amazon Prime but they have a good free selection.

6 years ago

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Samantha Wesley Little Rock, AR

There's a reason the "user score" for Amazon is so much higher than with Netflix. Actually there are *several* reasons they are rated higher, and first is value. You get a TON of features for less than 9 bucks a month. I like Netflix but it doesn't give me a huge chunk of cloud storage for photos, music, and ebooks. Nor do I get all of my music on my PC matched in the Cloud. Or a music player to go with, that gives me access to free albums, songs and mixes. And I don't get Ebook conversion and storage for my ebooks, or access to millions more ebooks to add to my library. And Netflix certainly doesn't give me an excellent Ebook reader to go with. All that, and I hardly need mention the free 2 day shipping on gobs of stuff in thousands of categories. None of that is really about their movie service, but for the price Amazon gives so much more. And since they have made the deal with HBO, there are shows that I can't get on Netflix. Amazon has quality movies, great shows, excellent streaming applications and top notch customer service to go with all the other membership perks, and it makes joining a no-brainer. I love Netflix...but if I had to choose only one? Well, it's no contest.

9 years ago

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Terry Stone

Who doesn't like great movies, at a great price! Amazon has the latest selection all the great movies you love.

2 months ago

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Jeff

Most products are of great quality. Some of the benefits of prime seem to not apply to everybody. Customer service is hard to reach and disputes take to long to handle.

3 months ago

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Phill Pomona, CA

The benefits of Amazon prime are great! Not only do you get fast shipping, you are able to get Prime Video on top of that! Prime video has great originals like The Boys, Invincible and Hazbin Hotel.

7 months ago Edited March 12, 2024

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Jackson

I like Amazon prime TV because it has channels that I choose to learn documentaries. I like it because they have great movies, entertainment and games for me to enjoy while watching.

8 months ago Edited March 5, 2024

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MC Swift Okeechobee, FL

I do enjoy watching Amazon Prime, they have a great selection of movies and tv shows along with other little tidbits that make your overall experience worth the watch. If you have been with Amazon for the length of time I have, this was the go-to place to get a more customized experience as this was platform for other TV broadcasting stations to stream their content.

8 months ago

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Lorena Korbel Las Vegas, NV

I enjoy using Amazon Prime Video streaming but I am disappointed in their change to now show commercials unless you have purchased the premium membership. That being said, I have enjoyed the shows and am happy to find out recently that I can see my Public Broadcasting shows with a paid subscription through Amazon.

8 months ago

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Verified Customer

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Tony

numerous server problems resulting in very poor quality video or errors playing 4 times in the last 2 weeks. tech support could save themselves a lot of money by recording 'the problem is not with us' and firing all the phone and on line people.

4 years ago

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Dawn Grover

This is a great place to watch TV series and movies. I believe it's a great value for the annual fee. And many of the rentals are very reasonable. I don't like that they have moved to having certain programs be connected with other Subscriptions, like HBO, in order to watch certain programs. Also, certain programs are only available with commercials, they're free, but I'd rather pay and not watch commercials. But overall it's a great service.

9 months ago

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Megan Frump

For the most part, we’ve had a great experience with prime. There are several streaming companies that you buy through prime like Paramount+, which we’ve had lots of issues with, and we can’t figure out how to stop paying for it. So I would say that the ease of using, in the ease of paying for other products and services through prime is a little bit tricky and difficult. But everything we’ve watched through prime directly has been amazing.

9 months ago

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Deborah Dyer Hendersonville, TN

Being an Amazon Prime member, I certainly enjoy my Amazon Prime video shows I watch. I’m an avid movie watcher, and if there is a movie I like, I have been known to watch it up to 6-8 times. Amazon Prime has so MANY great movies and shows to choose from, it’s not a problem to find whatever type of show you like, action, thriller, drama, family, etc. I do not see my household ever not having Netflix. Our whole family always can find something they enjoy☺️

1 year ago

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Lisa “LadyPink” Waters GA

I truly do love having Amazon Prime! This amazing movie streaming service comes with a variety of Prime member benefits; such as fast/free shipping on your Amazon Prime purchases, exclusive shopping deals, plus total access to Amazon Music. For the shop lovers having Amazon Prime is well worth the monthly cost of $14.99 but Amazon Movie streaming services offer an excellent selection of shows and movies the whole family can get into. For all it's many perks and affordable cost I would highly recommend checking it out!

1 year ago Edited April 18, 2023

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MosquitoVampire Klamath Falls, OR

2 years ago

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A 1 MN

I love Amazon Prime, I've been a member for years and I do not see that changing anytime soon. Amazon Prime is a membership which pays for itself. I take advantage of the shipping feature which allows me to time the arrival of my deliveries perfectly. For my viewing pleasure, Prime programming offers a lot of recently released movies in additions to prior seasons of TV shows that I have missed but would like to catch up on. Although the membership increases over time like everything in life, I truly belief that the benefits increase as well as they are consistently making improvements.

2 years ago Edited March 24, 2022

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Keerthana Manivannan Santa Clara, CA

Great service, and WHO doesn't have Amazon Prime anymore? They have completely monopolized this game and it's everywhere! 2 day delivery is great! Free Returns is better! But I do NOT trust Amazon Reviews, and if you're their customer, you know what I'm talking about. I have had some companies when shipping out their product, they offer incentive ($10 amazon gift card or something similar) to write a great review of the product on Amazon. And boy oh boy, are people making that happen. Amazon is trying to combat this problem but I don't know how it can completely eradicate it. Prime Video is great! They have some good shows/movies but their UI is terrible. I find it difficult to go forward or rewind through portions of the video I'm watching so I am not using Amazon Prime Video THAT often.

2 years ago

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Sarah Biondo Phoenix, AZ

I think that the value for the Amazon prime membership is fantastic because people know it best for the free shipping on Amazon, which we use extensively, But it also includes Amazon prime TV streaming service and free ebooks! We add on the Amazon music and love that as well, but overall we average out the annual fee monthly and budget that way and find it to be extremely reasonable!!

2 years ago

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Brittney Mac Gregor Louisville, KY

I absolutely love amazon prime. You really get your bang for your buck. At first I was against it, because I thought it was silly to pay for a service I might not use but once or twice a year, but it turns out, I shop online way more than I had thought, and especially after Covid. Not only do you get free 2 day shipping on prime orders, Amazon really sweetens the deal by throwing in prime videos (currently my favorite streaming app), prime reading, prime music, and participation in prime day.

3 years ago

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Nyla C. Edison, NJ

Amazon Prime members (like myself) allows me to receive discounts on my Audiobooks as well. I get a discount for Prime just by being a college student, which helps me a lot with delivery on textbooks and just receiving my Amazon deliveries a lot earlier than others. The Amazon Prime movie selection is elite as well. I think they are the only platform that shows the movie, Knives Out, which is one of my favorites.

3 years ago

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A L Whippany, NJ

I am currently an amazon prime student member. I frequently make purchases that range from Christmas shopping to essentials such as toothpaste and deodorant. I also love watching prime videos and frequently watch movies and TV shows that are included with the subscriptions. Amazon prime is reliable with delivery speeds and a nice selection of prime items.

3 years ago

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Anne Tallahassee, FL

Customer service is so amazing. ABSOLUTELY AMAZING!!! They are so understanding and nice to speak with. They are patient and so helpful. The return policy is so great. With prime you don't have to pay return shipping and you can have UPS come pick it up at your door. There is access to prime moves/TV. I finally got to watch House M.D. which I was so happy about.

4 years ago

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Kajsa Kirby Denver, CO

I absolutely love amazon prime video!! Their customer service is prompt and attentive and they have such a broad selection of movies that you can really find almost anything that you are looking for. I love how you can choose to buy or rent the movie in different formats. I can watch on my smart tv or my phone and they have so many great shows and movies that come free with the amazon prime membership as well! They do a great job with rotating things in and out based on popularity for the selection that comes free with the membership.

4 years ago Edited September 14, 2021

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Stephanie Byrd Tallahassee, FL

Amazon Prime Video has to be one of the best film purchasing services. Did you ever have that spur of the moment when you wanted to watch a video or movie instantly but didn't have access to it? Those days are over. With prime you can watch your favorites instantly with little cost to you. I remember having to watch a movie for an exam that was super expensive everywhere else but only $10 on Amazon. You can't beat that.

4 years ago

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Megan

I love Amazon Prime. They have great access to free movies you can stream, along with free music & free 2 day shipping. Also, every time I bought something from Amazon & it never came or there were problems with shipping they ALWAYS ALWAYS ALWAYS gave me a refund. Customer service was superb. I’m currently in Canada & Amazon Prime here just isn’t the same as it is in the States.

6 years ago Edited September 14, 2021