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7.9

Overall Score

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Megan

I love Amazon Prime. They have great access to free movies you can stream, along with free music & free 2 day shipping. Also, every time I bought something from Amazon & it never came or there were problems with shipping they ALWAYS ALWAYS ALWAYS gave me a refund. Customer service was superb. I’m currently in Canada & Amazon Prime here just isn’t the same as it is in the States.

6 years ago Edited September 14, 2021

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Blaise Jackson, CA

I only was a member for 1 month. During that month tho, I really enjoyed it. I watched multiple movies & a few tv series. I had to cancel my membership because I’m working less hours now & cant afford to spend any extra money. I was late cancelling, about 10 days into the next month. Anyways, I just read my emails & the one from Amazon was letting me know that they gave me a full refund. I wasn’t expecting that & they definitely didn’t have to do it. This whole process was smooth & easy. As soon as I can I’ll become a member again. Thanks Amazon!

6 years ago

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nako Bismarck, ND

I've only used Amazon Prime for purchasing things. For the most part it is great. I order enough to make the fee worth it even though it is a large fee to pay all at once; there should be a monthly option. The free 2 day shipping is awesome when it actually comes in 2 days. My latest purchase was ordered on a Wednesday and I didn't receive it until Monday. Even though that was the specified delivery time, I didn't know that until after completing my order and when I checked the tracking info it took 2 days to ship. I know it sounds like I am nitpicking but when you pay 100 bucks for this feature, you expect it to work every time. Other than that I do truly enjoy the service.

7 years ago Edited September 14, 2021

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Richard Westover Fremont, CA

We recently moved ( 5 months ago) and decide to not get your traditional TV/Cable service. Amazon Prime has provide a very good service and selection of entertainment for us. There is a very good selection of older TV shows available, movies (both current and older) that we have enjoyed over the past few months. Performance and delivery has been better than originally expected. No complaints.

7 years ago

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Marisa Channell Orem, UT

I love Amazon Prime! For the price, I get hundreds of movies and tv shows, music streaming and my favorite, 2-day shipping. The amount of money I save on free 2-day shipping more than exceeds the price per year. So for me, the streaming of movies and music is just an added bonus. I am also very pleased with the customer service with Amazon. They are quick to respond and very good at helping me no matter the problem. Thanks Amazon Prime!

7 years ago

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Kenneth Okerlund Orem, UT

I absolutely love amazon prime, it has saved me so many times when it has come to getting textbooks for my college classes. Before I had prime I would have to spend more money at a bookstore because it wouldn't be shipped to me in time, but that is no longer an issue. I love that they also give a very nice student discount. There has only been one time where something wasn't delivered to me on time and Amazon customer service did a fantastic job of helping me track down what happened and we found out that it was the postal service that had messed up which means Amazon did their job perfectly and went out of their way to help me for something that wasn't their mistake.

7 years ago

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Terry Stone

Who doesn't like great movies, at a great price! Amazon has the latest selection all the great movies you love.

3 months ago

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Dustin Marx Brighton, CO

We primarily have Amazon prime for the free prime shipping, but enjoy access to the Amazon Prime movies and television streaming that comes with that service. In addition to Amazon originals, we have found movies and television series on Amazon Prime that are not available on NetFlix (which we also use). One of the things we like about Amazon Prime is the ability to rent (or purchase) "must-see" content if it's not available on Amazon Prime or other streaming outlet for free. We like to use the Amazon "no hurry" shipping that often results in credits to our Amazon digital account, which we then can apply to purchasing or renting content that is not freely available.

5 years ago

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Natalie Prestwich Taylorsville, UT

Although we have had Amazon Prime for years, I’ve just recently started to use the Amazon Prime video 3 months ago. I have loved it! I wish I would have been using it long before now. One of our favorite things to use it for is kid yoga. My 3 year old loves it and even my 1 year old will attempt it. It’s been a great way to occupy them when I need 15 minutes to get something done. I have used it for myself for work outs only a few times but want to start using it even more for that. It is easy to find what you want and easy to browse if you don’t know what you want to watch. I would recommend it!

5 years ago

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Jeremy Arndt Orem, UT

Amazon has come a long way since it's beginnings in 1998. From a online bookstore, to a robust streaming service. I find the TV shows that are available for streaming are more modern and superior to Netflix. I'm actually watching an episode of Mr. Robot as I write this review. For the Car fanatics, they have "The Grand Tour" which picks up where the BBC dropped the ball with "Top Gear" Of all the shows listed this one was my personal favorite. I've developed a problem, where I cannot stop watching what they offer. Very much worth the money if you already have a Prime membership than utilize this for entertainment. Probably the reason I canceled by TV service. :)

5 years ago

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Jeff

Most products are of great quality. Some of the benefits of prime seem to not apply to everybody. Customer service is hard to reach and disputes take to long to handle.

4 months ago

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Larry Horat

Incredible service. Tons of brand options. Unbelievable low number of problems given the 1.6 million orders processed every day.

5 months ago

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Paid Reviewer

Amazon Prime doesn't have a huge selection of content of other languages. They do add the content once it's too old and already watched. So, I am not a big fan of prime. Oh and Ads.

5 months ago

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Annie Hickey

I'm particular about what I stream. But I think for the value that you get, you cannot beat prime video. They have great shows, documentaries and even feel good movies.

8 months ago

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Jackson

I like Amazon prime TV because it has channels that I choose to learn documentaries. I like it because they have great movies, entertainment and games for me to enjoy while watching.

9 months ago Edited March 5, 2024

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MC Swift Okeechobee, FL

I do enjoy watching Amazon Prime, they have a great selection of movies and tv shows along with other little tidbits that make your overall experience worth the watch. If you have been with Amazon for the length of time I have, this was the go-to place to get a more customized experience as this was platform for other TV broadcasting stations to stream their content.

9 months ago

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Lorena Korbel Las Vegas, NV

I enjoy using Amazon Prime Video streaming but I am disappointed in their change to now show commercials unless you have purchased the premium membership. That being said, I have enjoyed the shows and am happy to find out recently that I can see my Public Broadcasting shows with a paid subscription through Amazon.

9 months ago

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Ilene Metrick

I have been an Amazon Prime member for over 10 years. I like it because they have a wonderful selection of movies and TV series. I canceled my direct TV membership because it was so expensive and amazon prime was not. With Amazon Prime I do not have to worry about antennas oe dishes like Direct tv(satellite)

1 year ago Edited November 1, 2023

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TC B Florissant, CO

To be honest, number 1 go-to for watching shows and movies. I really like how A Prime video has expanded and has channels that you can watch movies free with ads. It helps that it is not just pay or not pay movies managed by Prime. I also like how you can order other channels- like Discovery Plus- on a monthly basis.

1 year ago Edited December 7, 2023

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Teresa Bills

I really like Amazon Prime, when you think there is nothing to watch Prime show's that there is. I would recommend Prime to everyone. There are some really great shows and some good movies as well. I do have to say some movies are kinda like what we're they thinking when they made this, but can be very funny at the same time. All in all I enjoy Prime

1 year ago

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Linda Derricks

Amazon video has a large variety of movies and shows to choose from. We really do not like to rent or buy videos, but there have been times when we have. Our church was doing a Bible Study on The Chosen a few years back and I had to buy Season 1 in order to view it. I wasn’t happy about that. I do love that I get free shipping on all my purchases with Amazon.

1 year ago

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Ashley Young

I just started using this streaming service more and was actually impressed by the amount of quality movies/tv they offer. I ended my Netflix subscription and bounce between amazon prime and Hulu. I always find something to watch!

1 year ago

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Barry T Sullivan GA

Thank you Amazon Prime I love the choice of shows that I get on your channels and the prices to worry that I can afford it I use Amazon Fire stick in my garage and in my living room whenever I've had an issue you always been there to correct it thank you again I would recommend this to anyone

1 year ago

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Alyssa Davis

Prime Video makes it easy to access other subscription services, as well as Prime originals. I am a big fan of a lot of the shows they have released. I have also found a lot of hidden gem movies I wouldn’t have known if otherwise!

1 year ago

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Heather H Sanford, FL

Amazon Prime's Streaming Services provide a wide variety of shows and movies at your fingertips for all to enjoy. My only drawback to Amazon's streaming service is a majority of the shows and movies that I'd like to watch aren't included with the subscription, so I have to pay to watch them. Still, Amazon is trusted, reliable and super convenient.

1 year ago Edited April 28, 2023

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christopher woodall Charleston, WV

Amazing place to get your hands on the latest movies from all the genres from family friendly movies to the late night romance movies, The Movie guide and search engine makes it easy for even the novice users to enjoy the experience without the hassle of getting lost in the process!

1 year ago

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Deborah Borst Hanover, PA

I enjoy my Amazon Prime from being able to get gifts and a great deal and get them quickly delivered and always find certain unique gifts and also Amazon Prime streami ng movies and TV shows and videos at a good deal being able to use my EBT card on the prime for Discount is such a beneficial plus I'm grateful for it especially last minute gifts when especially when they're hard to find

1 year ago Edited February 7, 2023

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Rita Hopkins Austin, TX

It's worth the money to me. There's a variety perks with Amazon prime such as discounts, delivery same day, movies of all genres including children. If there is a problem it's resolved in minutes and I'll get a discount on a gift card.

1 year ago

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Marion Cushman Columbia, SC

I've had it for almost 2 years. I love the free shipping & I do get a 2.00 discount. When I stream I'm finding I don't use prime video hardly at all. They charge for most of the movies I want to watch even if there really old movies. So I go towards a couple of free ones & a couple I pay for. Then they said they would throw in Amazon music. Well I pay for mine plus I pay 4.99 for alexia to play it. I am getting the unlimited one so I have no idea why I'm paying 4.99. So basically I have it for the music & the free shipping,plus I can use the firestick & alexia. So it's half of a win. They shouldn't make us pay for old movies from 2010 & back because that gets expensive.

1 year ago

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Raj R

Best value for the money, in terms of streaming subscriptions. This is because the subscription is also part of the Prime free and expedited shipping , along with other benefits. Great opportunity for users that Amazon provides to collect promo credits (to watched paid new releases) by having items shipped at once.

1 year ago

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Natalie

My family uses Amazon Prime TV almost daily. It's a little disappointing that you have to rent/buy some of the options even though you already pay for a prime membership but overall the variety and options available are fantastic.

1 year ago

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Claudia Ruiz Hialeah, FL

Prime Video, is an excellent service for movies, documentaries, programs, there is fun and entertainment for both adults and children, it is very varied and top quality, you can get it as a member of Amazon Prime, or also regardless of the membership, whichever suits you best, highly recommended. It is an indispensable service for every home.

2 years ago Edited March 29, 2023

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G.J. Boise, ID

We have been shopping on Amazon for years. We pay for the prime membership which is great for most items are free shipping and free returns. But when it comes to online streaming movies they fall short. We have to rent or buy many of the movies. Some of the movies are not even new. When they do get a newer movie you have to pay or rent it. I feel since we are paying for Amazon Prime we shouldn’t have to pay again to watch any of their movies. At least with Netflix you pay a flat fee and you don’t have to pay again to watch a movie. Overall I Love Amazon Prime, just wish that ALL of their were free.

2 years ago

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William Wallworth Fall River, MA

Just joined prime a few month's back and I can't be more happy with the product has lots of movies to choose from and also TV programs and the price is worth paying for the services there delivery of products is superb gets there when there supposed to great selection of products and reasonably priced

2 years ago

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Nicole Kilburn Las Vegas, NV

Prime is awesome! I am able to watch most of my favorite tv series and they always update their free to me movies. I get the best deals when i shop for things i cant find in the store ,and they always ship it to me free and fast!

2 years ago

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KW Phoenix, AZ

Amazon Prime offers plenty of shows and movies, but I don't always find ones I'd like to watch.... OR, the ones I'd like to watch aren't included with Prime, so I'd have to pay more to watch them. It's easy enough to navigate and search. It's also easy to create a personalized watch list. I like that I can search for movies or shows on my computer and save them to my watch list, then go to my tv and easily find them to watch later. As a perk for being a Prime member, it's a nice service. I just wish there were better movies.

2 years ago

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Mary Daniels Westland, MI

I love Amazon Prime! Not to mention the quick delivery and availability of products at a great and affordable cost. I’ve been able to share my account with others who have benefited from my account for their families. Movies and books for young ones and a large scale of other resources for learning.

2 years ago

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Yooper Colorado Colorado Springs, CO

I do my best to keep Jeff rolling in the dough! No, honestly, their shows are great and the streaming quality is much more consistent than Netflix even though they offer less free shows (all shows on Netflix are covered by your subscription fee but Amazon charges you an annual fee plus sells premium shows).

2 years ago

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Wendy Shaw New Haven, CT

Amazon Prime is one of my 'MUST HAVE' streaming services . Without a doubt. Has my favorite hit shows and movies...Full seasons of shows that are binge worthy. Plus Amazon Orginals that are one of a kind amazing. Not to mention the affordable pricing.

2 years ago

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Jaelyn Morris Bonifay, FL

Amazon prime has many shows and movies to stream, including Amazon originals. I think Amazon has some of the best original shows and movies when compared to other streaming platforms. I also think the price for everything included is great.

2 years ago

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Gaju Shrestha Herriman, UT

I liked the 2-days of shipping being an Amazon prime member. The membership also comes with free prime video and prime music. Lots of shows/movies to choose from the prime video. Little bit disappointed with the price hike, but still reasonable.

2 years ago

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Chad Edgar Columbia, MO

I love Prime Video! It has been my choice over Netflix since the very beginning of its existence! In fact, I have never used Netflix because I have tried both and I think Prime Video has better colors, and a sharper image with less compression.

2 years ago

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enelson3903 Bowie, MD

Amazon prime is one of the best services I have ever used. I had a TV that was broken on shipment and called customer service and no hassle, and they sent out another TV and the broken TV was picked up the next day. Great Great customer service.

2 years ago

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suzanna Brooklyn, NY

Amazon Prime is amazing. I love the 2 day shipping and the streaming of all the movies and shows of old and new i can watch any time. Never have issues with the websites when streaming on the app or pauses of any kind. My kid loves it makes her happy. If i ever have any questions customer service is resourceful, reliable, and excellent.

2 years ago

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Laurel Dalton Salt Lake City, UT

Amazon Prime has been my saving grace during the pandemic. I am able to take to relax and watch shows found on this platform. Through the Up, Faith, and Family Channel, I take comfort in knowing all the movies will be clean and uplifting. I would definitely recommend to viewers of all ages.

2 years ago

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buggy crazy Clatskanie, OR

Real good selection, good rental prices, often with special trials of other services and very easy to deal with as long s you do NOT use their useless voice Firestick which was wireless and didn't work worth a crap and that thing NEVER understood what I said. Good customer service, you can call them and talk to a REAL human! the bad is sometimes shows would end without warning.

2 years ago

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Lyn Dorchester, MA

I like the quick free shipping, but the video part of Amazon Prime is not of the same quality. I have had it for a number of years, but have seen that they are charging more to see videos than in the past. There were more free selections. The surprising thing is that sometimes really old videos have a charge to view them. I am not referring to Disney movies, but other general selections that may have been free in the past. The other issue is that at high viewing times, some videos keep freezing and have to be reset. On the other hand, there are many free options to take advantage of.

2 years ago Edited January 16, 2022

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Noa Ranoa Vista, CA

My go to. I have a few but Amazon Prime is my go to app. You can search for anything... try it. I like that it's hooked up with my Amazon account. Simple and fast at the touch of your fingers. Great horror selection too!

2 years ago

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K.M. P. Charlotte, NC

Love the variety that is provided in the TV as well as videos in the streaming arena. It fills in the gaps where other platforms fall short. It is a huge benefit that is included with the membership so 2 for 1 is always appreciated!

3 years ago

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Kaylee Gay Columbia, MO

Amazon Prime has never-ending suggestions for movies and TV shows. It almost feels unlimited in their options. And the movies come at fairly cheap prices. They have family movies, horror, action, comedy, you name it. I also love that there is even a free list of movies!

3 years ago