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6.2

Overall Score

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Wanda Banks

I always like shopping Amazon. So much to offer! Online order placing is easy, shipping is fast, delivery is great - right to your front door, name brands & comparative pricing. I've called customer service a couple of times and was pleased with the service.

1 year ago

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Bunny Garlington

I have had an Amazon account for several years. I will continue to do so. I usually pay annually, however, this year I am a little strapped for cash. I converted to monthly until my money flow is better, then I will gt it annually again. I love the free shipping aspect as well as having everything I can think of!

1 year ago

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David

We have always been able to find whatever content we were looking for on Amazon Prime video. Movies, original programming or specials are available in an instant. Streaming quality is first rate and has not been a problem. Highly recommended!

1 year ago

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Isabella Green Pleasant Grove, UT

I absolutely love amazon prime. I love how you can watch some things for free just by having a prime account and how I am able to access almost every single movie with a cost is I wanted to watch them. Adds can be annoying but totally love this.

1 year ago

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Janessa P Logan, UT

I have watched several videos and documentaries on Amazon Prime and appreciate the quality and variety of those documentaries. I have appreciated the services I have received with using Amazon Prime TV and recommend it. It seems like they have a good selection that rotates monthly to add more options and variety. They also seem to get some new movies on there after they have been out a year or so.

1 year ago

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Dawn Grover

This is a great place to watch TV series and movies. I believe it's a great value for the annual fee. And many of the rentals are very reasonable. I don't like that they have moved to having certain programs be connected with other Subscriptions, like HBO, in order to watch certain programs. Also, certain programs are only available with commercials, they're free, but I'd rather pay and not watch commercials. But overall it's a great service.

1 year ago

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Megan Frump

For the most part, we’ve had a great experience with prime. There are several streaming companies that you buy through prime like Paramount+, which we’ve had lots of issues with, and we can’t figure out how to stop paying for it. So I would say that the ease of using, in the ease of paying for other products and services through prime is a little bit tricky and difficult. But everything we’ve watched through prime directly has been amazing.

1 year ago

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Ilene Metrick

I have been an Amazon Prime member for over 10 years. I like it because they have a wonderful selection of movies and TV series. I canceled my direct TV membership because it was so expensive and amazon prime was not. With Amazon Prime I do not have to worry about antennas oe dishes like Direct tv(satellite)

2 years ago Edited November 1, 2023

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TC B Florissant, CO

To be honest, number 1 go-to for watching shows and movies. I really like how A Prime video has expanded and has channels that you can watch movies free with ads. It helps that it is not just pay or not pay movies managed by Prime. I also like how you can order other channels- like Discovery Plus- on a monthly basis.

2 years ago Edited December 7, 2023

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Teresa Bills

I really like Amazon Prime, when you think there is nothing to watch Prime show's that there is. I would recommend Prime to everyone. There are some really great shows and some good movies as well. I do have to say some movies are kinda like what we're they thinking when they made this, but can be very funny at the same time. All in all I enjoy Prime

2 years ago

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Linda Derricks

Amazon video has a large variety of movies and shows to choose from. We really do not like to rent or buy videos, but there have been times when we have. Our church was doing a Bible Study on The Chosen a few years back and I had to buy Season 1 in order to view it. I wasn’t happy about that. I do love that I get free shipping on all my purchases with Amazon.

2 years ago

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Ashley Young

I just started using this streaming service more and was actually impressed by the amount of quality movies/tv they offer. I ended my Netflix subscription and bounce between amazon prime and Hulu. I always find something to watch!

2 years ago

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Barry T Sullivan GA

Thank you Amazon Prime I love the choice of shows that I get on your channels and the prices to worry that I can afford it I use Amazon Fire stick in my garage and in my living room whenever I've had an issue you always been there to correct it thank you again I would recommend this to anyone

2 years ago

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Alyssa Davis

Prime Video makes it easy to access other subscription services, as well as Prime originals. I am a big fan of a lot of the shows they have released. I have also found a lot of hidden gem movies I wouldn’t have known if otherwise!

2 years ago

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Heather H Sanford, FL

Amazon Prime's Streaming Services provide a wide variety of shows and movies at your fingertips for all to enjoy. My only drawback to Amazon's streaming service is a majority of the shows and movies that I'd like to watch aren't included with the subscription, so I have to pay to watch them. Still, Amazon is trusted, reliable and super convenient.

2 years ago Edited April 28, 2023

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christopher woodall Charleston, WV

Amazing place to get your hands on the latest movies from all the genres from family friendly movies to the late night romance movies, The Movie guide and search engine makes it easy for even the novice users to enjoy the experience without the hassle of getting lost in the process!

2 years ago

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Deborah Borst Hanover, PA

I enjoy my Amazon Prime from being able to get gifts and a great deal and get them quickly delivered and always find certain unique gifts and also Amazon Prime streami ng movies and TV shows and videos at a good deal being able to use my EBT card on the prime for Discount is such a beneficial plus I'm grateful for it especially last minute gifts when especially when they're hard to find

2 years ago Edited February 7, 2023

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Rita Hopkins Austin, TX

It's worth the money to me. There's a variety perks with Amazon prime such as discounts, delivery same day, movies of all genres including children. If there is a problem it's resolved in minutes and I'll get a discount on a gift card.

2 years ago

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Marion Cushman Columbia, SC

I've had it for almost 2 years. I love the free shipping & I do get a 2.00 discount. When I stream I'm finding I don't use prime video hardly at all. They charge for most of the movies I want to watch even if there really old movies. So I go towards a couple of free ones & a couple I pay for. Then they said they would throw in Amazon music. Well I pay for mine plus I pay 4.99 for alexia to play it. I am getting the unlimited one so I have no idea why I'm paying 4.99. So basically I have it for the music & the free shipping,plus I can use the firestick & alexia. So it's half of a win. They shouldn't make us pay for old movies from 2010 & back because that gets expensive.

2 years ago

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Raj R

Best value for the money, in terms of streaming subscriptions. This is because the subscription is also part of the Prime free and expedited shipping , along with other benefits. Great opportunity for users that Amazon provides to collect promo credits (to watched paid new releases) by having items shipped at once.

2 years ago

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Natalie

My family uses Amazon Prime TV almost daily. It's a little disappointing that you have to rent/buy some of the options even though you already pay for a prime membership but overall the variety and options available are fantastic.

2 years ago

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Claudia Ruiz Hialeah, FL

Prime Video, is an excellent service for movies, documentaries, programs, there is fun and entertainment for both adults and children, it is very varied and top quality, you can get it as a member of Amazon Prime, or also regardless of the membership, whichever suits you best, highly recommended. It is an indispensable service for every home.

3 years ago Edited March 29, 2023

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G.J. Boise, ID

We have been shopping on Amazon for years. We pay for the prime membership which is great for most items are free shipping and free returns. But when it comes to online streaming movies they fall short. We have to rent or buy many of the movies. Some of the movies are not even new. When they do get a newer movie you have to pay or rent it. I feel since we are paying for Amazon Prime we shouldn’t have to pay again to watch any of their movies. At least with Netflix you pay a flat fee and you don’t have to pay again to watch a movie. Overall I Love Amazon Prime, just wish that ALL of their were free.

3 years ago

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William Wallworth Fall River, MA

Just joined prime a few month's back and I can't be more happy with the product has lots of movies to choose from and also TV programs and the price is worth paying for the services there delivery of products is superb gets there when there supposed to great selection of products and reasonably priced

3 years ago

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Nicole Kilburn Las Vegas, NV

Prime is awesome! I am able to watch most of my favorite tv series and they always update their free to me movies. I get the best deals when i shop for things i cant find in the store ,and they always ship it to me free and fast!

3 years ago

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KW Phoenix, AZ

Amazon Prime offers plenty of shows and movies, but I don't always find ones I'd like to watch.... OR, the ones I'd like to watch aren't included with Prime, so I'd have to pay more to watch them. It's easy enough to navigate and search. It's also easy to create a personalized watch list. I like that I can search for movies or shows on my computer and save them to my watch list, then go to my tv and easily find them to watch later. As a perk for being a Prime member, it's a nice service. I just wish there were better movies.

3 years ago

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Mary Daniels Westland, MI

I love Amazon Prime! Not to mention the quick delivery and availability of products at a great and affordable cost. I’ve been able to share my account with others who have benefited from my account for their families. Movies and books for young ones and a large scale of other resources for learning.

3 years ago

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Yooper Colorado Colorado Springs, CO

I do my best to keep Jeff rolling in the dough! No, honestly, their shows are great and the streaming quality is much more consistent than Netflix even though they offer less free shows (all shows on Netflix are covered by your subscription fee but Amazon charges you an annual fee plus sells premium shows).

3 years ago

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Wendy Shaw New Haven, CT

Amazon Prime is one of my 'MUST HAVE' streaming services . Without a doubt. Has my favorite hit shows and movies...Full seasons of shows that are binge worthy. Plus Amazon Orginals that are one of a kind amazing. Not to mention the affordable pricing.

3 years ago

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Jaelyn Morris Bonifay, FL

Amazon prime has many shows and movies to stream, including Amazon originals. I think Amazon has some of the best original shows and movies when compared to other streaming platforms. I also think the price for everything included is great.

3 years ago

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Gaju Shrestha Herriman, UT

I liked the 2-days of shipping being an Amazon prime member. The membership also comes with free prime video and prime music. Lots of shows/movies to choose from the prime video. Little bit disappointed with the price hike, but still reasonable.

3 years ago

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Chad Edgar Columbia, MO

I love Prime Video! It has been my choice over Netflix since the very beginning of its existence! In fact, I have never used Netflix because I have tried both and I think Prime Video has better colors, and a sharper image with less compression.

3 years ago

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enelson3903 Bowie, MD

Amazon prime is one of the best services I have ever used. I had a TV that was broken on shipment and called customer service and no hassle, and they sent out another TV and the broken TV was picked up the next day. Great Great customer service.

3 years ago

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suzanna Brooklyn, NY

Amazon Prime is amazing. I love the 2 day shipping and the streaming of all the movies and shows of old and new i can watch any time. Never have issues with the websites when streaming on the app or pauses of any kind. My kid loves it makes her happy. If i ever have any questions customer service is resourceful, reliable, and excellent.

3 years ago

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Laurel Dalton Salt Lake City, UT

Amazon Prime has been my saving grace during the pandemic. I am able to take to relax and watch shows found on this platform. Through the Up, Faith, and Family Channel, I take comfort in knowing all the movies will be clean and uplifting. I would definitely recommend to viewers of all ages.

3 years ago

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buggy crazy Clatskanie, OR

Real good selection, good rental prices, often with special trials of other services and very easy to deal with as long s you do NOT use their useless voice Firestick which was wireless and didn't work worth a crap and that thing NEVER understood what I said. Good customer service, you can call them and talk to a REAL human! the bad is sometimes shows would end without warning.

3 years ago

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Lyn Dorchester, MA

I like the quick free shipping, but the video part of Amazon Prime is not of the same quality. I have had it for a number of years, but have seen that they are charging more to see videos than in the past. There were more free selections. The surprising thing is that sometimes really old videos have a charge to view them. I am not referring to Disney movies, but other general selections that may have been free in the past. The other issue is that at high viewing times, some videos keep freezing and have to be reset. On the other hand, there are many free options to take advantage of.

3 years ago Edited January 16, 2022

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Noa Ranoa Vista, CA

My go to. I have a few but Amazon Prime is my go to app. You can search for anything... try it. I like that it's hooked up with my Amazon account. Simple and fast at the touch of your fingers. Great horror selection too!

3 years ago

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K.M. P. Charlotte, NC

Love the variety that is provided in the TV as well as videos in the streaming arena. It fills in the gaps where other platforms fall short. It is a huge benefit that is included with the membership so 2 for 1 is always appreciated!

4 years ago

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Kaylee Gay Columbia, MO

Amazon Prime has never-ending suggestions for movies and TV shows. It almost feels unlimited in their options. And the movies come at fairly cheap prices. They have family movies, horror, action, comedy, you name it. I also love that there is even a free list of movies!

4 years ago

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JJ Jenkins Phoenix, AZ

I like the offerings of television shows and movies that I can watch for free using amazon prime. They offer a great selection of current shows and movies. I also love having amazon prime to get free delivery of everything to hat I want to buy on Amazon with my prime account.

4 years ago

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Rafet Afnan Mymensingh, 34

I've bought an Amazon Prime subscription last year. And I think I'm not regretting that because Amazon gives bunches of opportunities to its Prime users. Amazon Prime contents are very delightful to watch and enjoy. Got many shipments free because of it. Also thankful for unlimited music access without advertisement.

4 years ago

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Lisa Murphy Newport News, VA

I am a happy customer. I like the fact that I can order practically anything from the comfort of my home. I love the variety of movies, music available, and variety of other product and services. The delivery is phenomenal. I recommend Amazon Prime highly.

4 years ago Edited September 14, 2021

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cj thor Greenville, SC

The only real reason I have Prime Video is because of being a prime member. The movie selections are not current. If I did not have Prime Video included in my Prime membership, I certainly would not pay the extra fee's to have this. There are better apps out there offering more current movies.

4 years ago Edited September 14, 2021

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kay stull York, PA

I enjoy being able to view good movies whenever I want. Being able to watch it anywhere any time is very convenient for me. Being stuck at home because of the virus we are dealing with has been great ,I don't have to watch rerun after rerun.

4 years ago

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Na Oshkosh, WI

Like: quick delivery, free returns, never really a bad experience so far. If need to return, it's free (if free returns listed before purchasing) and most returns does not require boxes and packaging. Dislike: some people rate some products with five stars just to receive free products. Only order if free returns are offered.

4 years ago

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Caloway Salt Lake City, UT

There are a lot of good shows on Amazon Prime, but there are also a lot of options that crowd out the good options. The setup of the website isn't the greatest which makes it harder to find movies or shows. I do like the option that Amazon gives of watching certain moves (normally the more popular ones that aren't on any of the other streaming services) with commercial breaks.

4 years ago

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Steve Ashby Portland, OR

LOVE AMAZON PRIME! They are a great streaming service and I like how my TVs come with the app already loaded and easy to access. They have great original content and have bee good for new series and a nice addition to the Amazon Price offerings.

4 years ago Edited September 14, 2021

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Max Winkel Payson, UT

If you shop on amazon you need to have amazon prime. With its streaming service that has plenty of free shows to watch and the free shipping there is no reason you shouldn't have it. Ive enjoyed watching several movies and shows the last couple months since we have been quarantined on prime. Id highly recommend it

5 years ago

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Wendy Smullin Logan, UT

What I love best about Amazon Prime Video is the wide selection of movies and shows to watch free or rent. Their rentals are so up to date that it is easy to find new releases to watch! There is a wide array of options for every age group in a family!

5 years ago Edited September 14, 2021