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7.8

Overall Score

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Reem Haddad Houston, TX

I am an Amazon prime member and I love that Amazon offers their prime video service. It has such an amazing collection of movies! Def my go to for new movies and shows.

1 year ago

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Russ Hamstring Lake Havasu City, AZ

I really like Amazon Prime. There's always a movie or show I can watch as the selection is huge. There site and app are very easy to use and pleasing to the eyes. The price you pay for this service is very reasonable.

1 year ago

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Jerry Bentonville, AR

I love Amazon prime because I am able to purchase items and have them shipped free, and also watch prime movies for free with membership. Great company

1 year ago

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Golf Addict

Prime video is a bonus plus they hold the contract to Thursday night football. Great movies to watch as well as tv shows. Wonderful and worth every dime.

1 year ago

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Joseph Faenza Washington, DC

Overall, I would recommend Amazon prime tv streaming services. With this streaming service it’s the only way I have found to watch the NFL Thursday night games! The streaming for those Thursday games has been flawless!!

1 year ago Edited August 3, 2023

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Mark Cave

Most of their good content you have to pay to either rent or buy. It's free with your Prime membership and that's the only good thing about this service. Their customer service is mediocre at best. I don't recommend paying for this service.

1 year ago

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Misty Peoples MO

I love to shop Amazon it's so convenient and fast. I love the fact that they even offer free streaming with ads for those months u can't afford to pay for steaming. My absolute favorite way to stream #1

1 year ago Edited June 26, 2023

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freetobegin Alachua, FL

I tried Amazon for a day. It was okay enough for me to try and sign up for a monthly payment. The response from Amazon Prime was I must pay for a year of service at that time. I explained that I can't afford that I need a Especially since the price of everything has skyrocket since COVID. They stated yearly only because monthly is discontinued. Then treated me like I was stupid because the yearly rate is cheaper. I tried explaining that I am on a fixed income and can't buy tv for a year in advance using bill money for next month. They still treated me like I was stupid because I don't seem to realize it is cheaper per month overall. They obviously don't care about people in this economy just trying to get by each month.

1 year ago

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savannah cleary Havelock, NC

Love love love the movies and shows you get with Amazon prime. Plus they offer student discounts as well! And not having to pay a ton on shipping is a bonus as well!

1 year ago

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David Adrian Morales Weslaco, TX

Ive had Prime but cancelled it. It didnt have enough good content for me. The lord of the Rings: Rings of Power was the main thing for me. Other than that, not very entertaining. The music category wasnt anything better than any other service.

1 year ago

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Tara Gillispie Philadelphia, PA

Amazon Prime is my #1 video streaming app. Prime Video has literally EVERY SINGLE MOVIE AND TV SHOW on their app. I watch it 24/7 and I have never ever been disappointed.

1 year ago

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Phyllis Kent Glendale, AZ

Love, love, love it.... especially during Christmas. We also used it during football season to watch Thursday night football. They're movies are fabulous!

1 year ago

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C. McDaniel Atlanta, GA

It's just ok, it's strange the way you have to find something to watch, a lot of it is extra charge for rent or buy , and some so not worth it. I just looked up the free to me option , and have watched some great stuff as well !

1 year ago

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Don Thigpen Kansas City, MO

I have a streaming account and it's for streaming programs not available on Netflex. You do have to pay extra for the popular ones but they still get 5 stars.

1 year ago Edited February 10, 2023

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Pete Dizbon Sequim, WA

Amazon offers a large selection of products with FREE shipping. AND... MANY MOVIES and TV SHOWS FOR FREE !! They accept EBT and that makes your cost of Prime lower !!

1 year ago

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tia robinson Minneapolis, MN

I am currently a prime member and have been for a long while now. I enjoy prime movies and TV shows. They also have premium channels for a low monthly price.

1 year ago Edited January 6, 2023

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Richard Melrose, MA

Just got a free two month trial with my phone service, I’m enjoying it so far. There’s tons of selection for things to watch and I will probably become a paying customer after my free trial is over.

1 year ago

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G New York, NY

The price is right because I need prime anyway so it's really free and for something I don't pay extra for it has a great selection of shows and movies .easy to use platform

1 year ago

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PISSED OFF CUSTOMER Covington, VA

They are okay but I find the shows I like you have to buy or rent them. Some titles they have that are free for prime members I am not interested in watching. They should make all movies and shows accessible for Prime members.

2 years ago

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D. Jones Arlington, TX

Love it! Always new content. New movies, old movies, lots of great shows. It's like having an old school video rental store right in your living room.

2 years ago

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Bridget Walker Bay Saint Louis, MS

Amazon Prime is a great streaming service with a low monthly price. You can watch all your favorite TV shows and movies all on one service. I love my Amazon Prime service.

2 years ago Edited June 21, 2022

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Angie Seguin, TX

I love all the benefits that comes with your subscription. Especially the 2 day delivery. Not to mention prime video has all my favorites. The price is very affordable.

2 years ago

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HO1 Charles Town, WV

Amazon always has a good selection of new movies and TV, although I would like to see more old movies available. It is one of the easiest streaming services to use and they have apps that work well on all my devices.

2 years ago

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Craig Slist Oak Harbor, WA

I ended up giving Amazon Prime 2 stars because it's about my 5th or 6th option when it comes to looking for something to watch. I find it chaotic to use and hard to find something interesting to watch. The biggest problem I have is that there is no ability to mark a movie as having been watched or the option to remove movies that have been watched from your search. About 90% of the time I end up logging out of Amazon Prime due to frustration with not finding anything to watch.

2 years ago

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Laura Washington Augusta, GA

I thoroughly enjoy Amazon Prime streaming services. They have awesome original series and movies. Amazon Prime has a variety of programs for my whole family.

2 years ago Edited January 5, 2022

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Mandi Colorado Springs, CO

Amazon Prime has some really good titles of interest available for watching. Because I have the Prime account, Prime video is included for me and I can watch a ton of movies or series without paying anything extra.

2 years ago

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Krista Griffith Tulsa, OK

The free shipping is great. The extras are great. What is not great is paying for the membership and then also having to rent some of the movies and shows. The company doesn't need the extra money. I canceled my membership once, and then some time later, wanted to check for availability of an upcoming show to decide if I wanted to restart my membership. The act of opening the app on my TV restarted my membership. I did not appreciate that.

2 years ago

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Tammy Koch St Louis, MO

Streaming TV with Amazon Prime has allowed me to cancel cable. It also has a large library of shows and movies, so I was able to cancel a couple other streaming services.

2 years ago Edited December 7, 2021

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melrose1989 Carterville, IL

I am an amazon prime member and LOVE the program! Prime TV is just as great. It has many other features and shows that other streaming apps do not have.

3 years ago

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seanth57 Columbus, GA

I've made many orders, I'm very impressed with their on time delivery. I have been a member of Amazon prime for over 6 years. Excellent customer service.

3 years ago Edited September 14, 2021

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Ishtar Oushana MD Palmdale, CA

Really like the Prime Service. Excellent next day delivery and great variety of products. Like Prime Video as well because they carry the shows and movies we love.

3 years ago

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CoasterRider Show Low, AZ

I've been a customer of Amazon Prime for many years and have found the service to be reliable. They have a good selection of streaming TV I only wish there was a way to filter free from pay.

3 years ago

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Sicely Lyn Russell Phoenix, AZ

I like using Amazon Prime, but I don't like that you have to pay to use Amazon Prime and then you have to pay extra for certain movies/ TV shows. I think that's unusual. Other than that it's good.

3 years ago

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Brielle Wright Logan, UT

Amazon Prime is awesome to use because it has a simple set up and a variety of shows. It also introduces new shows and movies based of your previous likings.

3 years ago

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Kathy Faustin Jacksonville, FL

I love that Amazon Video comes with my Amazon Prime and it has a lot of good quality shows and movies on there that I didn’t know about! Would definitely recommend this!

4 years ago

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Alex Danielson Riverton, UT

We've had Prime for a couple years now and so far no complaints! We mostly use Prime for the free shipping, but we also love the variety of movies available!

4 years ago

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LIZ MUSCH Long Beach, CA

why do we have to pay extra sometimes? we already pay for prime. always customer service issues with amazon in general so when the streaming wasn't working correctly and needed a technical fix it took days/hours to get someone on line to fix it

4 years ago

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GetItWrite

I signed up for a FREE Trial of Amazon Prime Video. I found lots of options--but most required an extra fee (ex: $3.99 to watch a movie of my choice w/in 24 hrs.). Movies are my thing so, for me, it didn't add up. Why subcribe and then have to pay extra fees? Not my cup of tea.

4 years ago

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4

They charged me for a video sweetcorn I never bought and placed it on a credit card without my knowledge or consent. TWICE! After notifying and spending almost 30 mins trying to get through by phone, I finally got agents to refund the money.

4 years ago

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Theodore Niemann Boulder, CO

Amazon Prime has such a wide variety of TV shows and movies. In addition, they have started to make their own movies and shows that are really entertaining.

4 years ago

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Emily Tallahassee, FL

I love all of the original series that are coming out, Amazon is doing a great job. I also like that I have the option to rent movies that have come out recently.

4 years ago

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Cade Boudreaux , FL

I like Amazon prime movies and use them a lot more than other services. The only downfall of this app I feel is that the movie catalog is it as big as competitors such as Netflix

4 years ago

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Mickey Mangum Long Beach, MS

I have prime video and it works exactly as advertised. Smooth streaming and easy to use. Not a replacement for Netflix but it does work and is simple to use.

4 years ago

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Jeremy Brown Riverton, UT

I love Amazon Prime because it has a variety of shows but I wish there was more variety of shows. But I love it how it works with Vid angel so you can change the movie to the way you would like to watch it.

4 years ago

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Tammy Geddie Tuskegee, AL

Amazon prime is excellent at getting the product shipped to the customer quick. It is also great for viewing movies. I love amazon and especially amazon prime.

5 years ago

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Carol Sanford, NC

After watching Amazon Prime Video for about an hour we get the following error - internet browser will be closed due to internal error. Netflix and other apps do not give us this error. I have call Amazon Customer Service three times over the last 3 weeks. They tell us they will call back which they never do. Amazon customer service also created a ticket for the tech dept. and they never called us back either. Today I called again and I was told the ticket was closed out and the problem fixed. That is not the case. Amazon Prime Video customer service is the worst customer service I have ever dealt with.

5 years ago

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randy Cedar Hill, TX

Amazon Prime used to be good. lately been having delayed shipping, packages showing up at 9:45 pm. should have got a package Friday by 6:00 pm, didn't show till Saturday at 8:30. had one tracking showed Saturday. shows Delayed till Monday, Monday waited all day with front door open. No mail Delivery today. tracking says delivery attempted. BS been here all day.

5 years ago

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Michael New York, NY

Amazon was very dishonest. I have never wanted to join as a trial member, because I do not use Amazon very often and did not trust that it would be easy to cancel the full membership once the trial period was over. During a recent order I was placing, I was unwittingly enrolled in the trial membership. In fact, I couldn't even tell I was enrolled, because their system kept telling me I was not a member when I made attempts to cancel the trial membership. They did not return calls or emals when I made inquiries. About it. Then I started getting emails that my trial membership was on hold because my credit card information needed updating. All of a sudden they were interested in contacting me, but only to update my credit card information, presumably so they could eventually start charging me for prime membership I never wanted in the first place. What a dushonest practice. Stay away from Amazon.

5 years ago

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Corey Hobbs Murfreesboro, TN

You are charged 100+ a year for a service that is supossed to gaurenntee you 2 day free shipping and free live stream movies. The realitiy is most any movie worth watching they still charge you for it and 75% of what I have ordered this last year Took way longed than the estimated shipping time. When I am in check out it says I will have my items by friday evening, after I purchase it then tells me that I won't get them till Sunday evening. I have had plenty of bad experience on Amazon with ordering and when ever I leave less than desirable feedback, Amazon deletes it! TOTAL SCAM to have selective customer ratings.

6 years ago

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Teri

I appreciate the large number of items I have to choose from with Amazon prime. I just wish there was a way to make it more organized, so I don't have to go through so many things to get where I'm going

6 years ago