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Amazon Prime

Is This Your Business?
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1,178 User Reviews

6.2

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Author: Kaitlyn Short

LAST UPDATED: November 13th, 2025

Amazon has created a product that combines movie, TV, music, and book streaming all in one easy-to-access platform. Amazon Prime is more than just a streaming service, it also saves members fees on shipping for Amazon.com orders.  Amazon has been in business for over 20 years and is now known as the world's largest online retailer!

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The Good

  • Large viewing selection
  • Features and perks
  • Discounts and free trial

Selection

Amazon Prime has over 4,500 movies and television shows for you to choose from.

Additional Perks

Members of Amazon Prime also have access to Prime Music, Prime Photos, Prime Pantry, and Amazon Elements. Customers also have access to free two day shipping on all orders marked with the special Prime icon on Amazon.com.

Parental Controls

Amazon Prime provides quality parental controls, allowing members to set a PIN and viewing restrictions on movies and TV shows.

Student Discount

If you are a student you get six months of Amazon Prime for free, and 50 percent off after that, for as long as you are a student.

Free 30-day Trial

Amazon offers a 30-day free trial to potential customers, allowing them to try out Amazon Prime before making a final decision. Amazon Prime has so many great aspects to their service. For $99/year, subscribers pay less than $9 a month for Amazon Prime's services. This is a very reasonable price for the streaming tv industry. In addition, Amazon Prime gives its members the option to pay a small fee to watch newer/more popular releases so they don't have to wait. Overall, from the large library to the additional Amazon Perks, this service has many great benefits!
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The Bad

  • One time large fee
  • Can have additional costs
  • No personalization options

One Time Large Fee

Although, if broken down, Amazon Prime's fee is less than $9 monthly, having to pay $99 all at once can be a lot. Amazon Prime doesn't provide a monthly payment option for members.

Additional Costs

Although Amazon Prime releases content quickly, members have to pay to watch newer episodes & movies from popular series. Costs range from $1.99-$2.99, and movie rentals are $2.99-$6.99.

Personalization

Amazon does not have as many account personalization capabilities as some of its competitors, such as Netflix. Although Amazon Prime has many great features to their service, they do have a few drawbacks, as you can see.  Amazon's main drawback is that you have to pay for an entire year up front, which can be a high price to pay for some people. In addition, they don't have as many personalization controls as Netflix.
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The Bottom Line

For regular Amazon consumers, Amazon Prime is an excellent streaming option to look into. However, for those who don't shop a lot on Amazon, and would not utilize the free two day standard shipping, Amazon Prime might not be worth the $99 all-at-once annual price. Overall Amazon Prime has a large selection of movies and TV, with their own Amazon Prime exclusive series.  They provide their members with many additional perks not related to streaming TV, which is a bonus.  Also, they provide discounts to students.
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User Reviews

Star Rating

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4.4

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1,178 Reviews

Review Breakdown

5 grade

55%

4 grade

28%

3 grade

12%

2 grade

2%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Robin Baldah

I used to love amazon but now the shipping can vary so much from same day to weeks. Too much from China so you can’t be sure if the fit. And even some item not as described. I can find better bulk pricing at Walmart and they deliver too. I still like the convenience but their quality has gone down. There is no customer service. It’s impossible to get ahold of anyone. AI answers your questions. No real people. That’s all companies now and it’s very irritating. The AI is canned so only certain questions are answered.

9 months ago

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Cyndi Lundegreen

They have a pretty good selection of movies to stream. All genres and so many I have a watchlist that I cant seem to complete. I have had Prime for a little over a year and never really used it much until I decided I'm tired of paying $157 a month for dish. I started delving into streaming options and learned their movie selection is great. I appreciate the free shipping on Prime. Most of the time its free, but there are those places and objects that arent.

10 months ago

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Deborah Talton

I have a love/hate relationship with Amazon prime. I initially purchased prime because of their 2-day delivery claim which turned into a 3-5 or more days delivery. I realize some things are out of their control depending on vendor location but what chaps my hide is this... the company charges a fee for what i guess are "prime" movies. Why?? I pay a monthly membership fee so why does it cost me extra, either rent or buy movies? Does not make sense to me. So I pick up prime during holiday season and cancel after

11 months ago

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Keerthana Manivannan Santa Clara, CA

Great service, and WHO doesn't have Amazon Prime anymore? They have completely monopolized this game and it's everywhere! 2 day delivery is great! Free Returns is better! But I do NOT trust Amazon Reviews, and if you're their customer, you know what I'm talking about. I have had some companies when shipping out their product, they offer incentive ($10 amazon gift card or something similar) to write a great review of the product on Amazon. And boy oh boy, are people making that happen. Amazon is trying to combat this problem but I don't know how it can completely eradicate it. Prime Video is great! They have some good shows/movies but their UI is terrible. I find it difficult to go forward or rewind through portions of the video I'm watching so I am not using Amazon Prime Video THAT often.

3 years ago

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nako Bismarck, ND

I've only used Amazon Prime for purchasing things. For the most part it is great. I order enough to make the fee worth it even though it is a large fee to pay all at once; there should be a monthly option. The free 2 day shipping is awesome when it actually comes in 2 days. My latest purchase was ordered on a Wednesday and I didn't receive it until Monday. Even though that was the specified delivery time, I didn't know that until after completing my order and when I checked the tracking info it took 2 days to ship. I know it sounds like I am nitpicking but when you pay 100 bucks for this feature, you expect it to work every time. Other than that I do truly enjoy the service.

8 years ago Edited September 14, 2021

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Kenneth Okerlund Orem, UT

I absolutely love amazon prime, it has saved me so many times when it has come to getting textbooks for my college classes. Before I had prime I would have to spend more money at a bookstore because it wouldn't be shipped to me in time, but that is no longer an issue. I love that they also give a very nice student discount. There has only been one time where something wasn't delivered to me on time and Amazon customer service did a fantastic job of helping me track down what happened and we found out that it was the postal service that had messed up which means Amazon did their job perfectly and went out of their way to help me for something that wasn't their mistake.

8 years ago

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Elinés Avilés

Love the original series of Amazon. Also the variety in movies, what I don't like are the add ons in streaming. If a want to watch a movie but have to pay over what I already am paying it does not make sense. But overall good experience.

10 months ago

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Janessa P Logan, UT

I have watched several videos and documentaries on Amazon Prime and appreciate the quality and variety of those documentaries. I have appreciated the services I have received with using Amazon Prime TV and recommend it. It seems like they have a good selection that rotates monthly to add more options and variety. They also seem to get some new movies on there after they have been out a year or so.

1 year ago

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Dawn Grover

This is a great place to watch TV series and movies. I believe it's a great value for the annual fee. And many of the rentals are very reasonable. I don't like that they have moved to having certain programs be connected with other Subscriptions, like HBO, in order to watch certain programs. Also, certain programs are only available with commercials, they're free, but I'd rather pay and not watch commercials. But overall it's a great service.

1 year ago

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Megan Frump

For the most part, we’ve had a great experience with prime. There are several streaming companies that you buy through prime like Paramount+, which we’ve had lots of issues with, and we can’t figure out how to stop paying for it. So I would say that the ease of using, in the ease of paying for other products and services through prime is a little bit tricky and difficult. But everything we’ve watched through prime directly has been amazing.

1 year ago

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Teresa Bills

I really like Amazon Prime, when you think there is nothing to watch Prime show's that there is. I would recommend Prime to everyone. There are some really great shows and some good movies as well. I do have to say some movies are kinda like what we're they thinking when they made this, but can be very funny at the same time. All in all I enjoy Prime

2 years ago

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Linda Derricks

Amazon video has a large variety of movies and shows to choose from. We really do not like to rent or buy videos, but there have been times when we have. Our church was doing a Bible Study on The Chosen a few years back and I had to buy Season 1 in order to view it. I wasn’t happy about that. I do love that I get free shipping on all my purchases with Amazon.

2 years ago

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Heather H Sanford, FL

Amazon Prime's Streaming Services provide a wide variety of shows and movies at your fingertips for all to enjoy. My only drawback to Amazon's streaming service is a majority of the shows and movies that I'd like to watch aren't included with the subscription, so I have to pay to watch them. Still, Amazon is trusted, reliable and super convenient.

2 years ago Edited April 28, 2023

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Deborah Borst Hanover, PA

I enjoy my Amazon Prime from being able to get gifts and a great deal and get them quickly delivered and always find certain unique gifts and also Amazon Prime streami ng movies and TV shows and videos at a good deal being able to use my EBT card on the prime for Discount is such a beneficial plus I'm grateful for it especially last minute gifts when especially when they're hard to find

2 years ago Edited February 7, 2023

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KW Phoenix, AZ

Amazon Prime offers plenty of shows and movies, but I don't always find ones I'd like to watch.... OR, the ones I'd like to watch aren't included with Prime, so I'd have to pay more to watch them. It's easy enough to navigate and search. It's also easy to create a personalized watch list. I like that I can search for movies or shows on my computer and save them to my watch list, then go to my tv and easily find them to watch later. As a perk for being a Prime member, it's a nice service. I just wish there were better movies.

3 years ago

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buggy crazy Clatskanie, OR

Real good selection, good rental prices, often with special trials of other services and very easy to deal with as long s you do NOT use their useless voice Firestick which was wireless and didn't work worth a crap and that thing NEVER understood what I said. Good customer service, you can call them and talk to a REAL human! the bad is sometimes shows would end without warning.

3 years ago

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Lyn Dorchester, MA

I like the quick free shipping, but the video part of Amazon Prime is not of the same quality. I have had it for a number of years, but have seen that they are charging more to see videos than in the past. There were more free selections. The surprising thing is that sometimes really old videos have a charge to view them. I am not referring to Disney movies, but other general selections that may have been free in the past. The other issue is that at high viewing times, some videos keep freezing and have to be reset. On the other hand, there are many free options to take advantage of.

3 years ago Edited January 16, 2022

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Caloway Salt Lake City, UT

There are a lot of good shows on Amazon Prime, but there are also a lot of options that crowd out the good options. The setup of the website isn't the greatest which makes it harder to find movies or shows. I do like the option that Amazon gives of watching certain moves (normally the more popular ones that aren't on any of the other streaming services) with commercial breaks.

4 years ago

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Craig Meier

on iPad tablet, they are good with pausing and resume playing vs. netflex you have to hit the screen twice to pause. Also it is nice they link in to IMDb so during any scene of most newer showes/movies you can find out who the characters are in that particular scene. Content is better than Netflix in my opinion. Much newer more popular movie releases. stuff i guess netflix saves for its sister company DVD.com

6 years ago

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Marc Borland Sun Prairie, WI

I would give it 5 stars, except one glaring con. The pros, it's cheaper than Netflix, if you want 4k. I like the original content quite a bit. Excellent selection (again, for what I watch). Now the cons. Next to impossible to have a separate user on different devices. I'd like my wife to have her shows and movies that she can see easily, and vice versa. Biggest con is the 25 steps you have to go through to get to 4K content. I have 4k equipment, it should be at the top of the menu. (used to be). Seems they want to advertise they do 4K, but not actually have you use it.

7 years ago

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Charles Cheek New York, NY

Amazon Prime is a streaming service and a home shopping network. When you sign up for the home shopping service, one gets free shipping and a more preferred shipping for faster delivery for all the items one orders online. But in addition to all of that the customer gets the first level of streaming service with a whole large library of content available for streaming. However the most current movies the customer still has to rent those. Now there's a second tier of streaming service for just an additional $5/month where the customer gets access to original content. The customer also has the option of not subscribing to their streaming service but can still purchase any of the content that is available for Prime subscribers. All in all it's a good deal for the money

3 years ago

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Christy Suguturaga Orem, UT

We stream amazon every day. I love all the shows and movies on there but there’s two things that bother me. 1- I can’t put up parental controls to block certain content from my kids and that’s disappointing because sometimes I think of cancelling my subscription so my kids don’t watch bad stuff. 2- I get why they do it but why show a bunch of shows and movies that are not included with prime mixed in with ones that are included. It makes it feel like when I click on amazon I’m going to go broke. Ends up costing more than going out. Sometimes I just don’t want to click on it. But I do appreciate that they made it so that the shows automatically play the next episode. I never turned it on for my kids before that because I had to be sitting there to start the next one or hand my tiny kid the remote and that could end with my problem number one where I can’t block adult content. Just a few things to think about.

6 years ago

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Kevin Nelson

Overall Amazon has an amazing content offering. I have been able to find just about anything I look for in their offering. That said, what is included for free in Prime is much more limited than their overall offering, however. They still have great titles included in the Prime area, though. Amazon is one of the best companies I have dealt with when it comes to making it easy to do business with them. Simple ordering or resubscribing, preference understanding, problem resolution have all been excellent. The only reason I don't give them a total 5-star rating is that after paying for Prime, when a movie I want to see is not included in Prime, it often cost $5 or more to rent the movie. Compared to a Redbox or other offerings, that feel fairly expensive, especially on top of already paying for the Prime subscription.

7 years ago

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Mr. Richard

Hi, I pay for Amazon Prime and what I like is the quick delivery of products to my door. I also get their movies and series, and they have some interesting selections.

6 months ago

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Review Source

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Carol N Little

Since you changed your picture view, there isn't enough information about the movies, etc. I have to go to IMDb to find about the movie.

6 years ago Edited September 14, 2021

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Lorena Korbel Las Vegas, NV

I enjoy using Amazon Prime Video streaming but I am disappointed in their change to now show commercials unless you have purchased the premium membership. That being said, I have enjoyed the shows and am happy to find out recently that I can see my Public Broadcasting shows with a paid subscription through Amazon.

1 year ago

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Amanda George IL

Amazon has a lot of TV shows and movies that other streaming services don't have so it's a nice thing to have. But they run through so often that it never really changes. Their premium shows and movies are not part of the basic services even at 11.99 a month it's just not worth the extra money in my opinion.

2 years ago

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Jason Atlanta, GA

First, I love that Prime Video is included with Prime for shopping. Second, Prime's original shows really aren't that good and their overall catalog isn't as good as some other streaming services. Third, I do love that you can easily rent movies on Prime that you can't stream elsewhere.

2 years ago

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Silver Surfer Boston, MA

Amazon Prime is good but not great but i wish they can add more tv shows or movies to there library so people can fall in love with it and hopefully beat out netflix lol they need to add old school tv shows and old school movies. there ratings will fly high with those trick.

2 years ago

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Jason McDonald Columbus, IN

For the most part, I like the content. Rings of Power, Jack Reacher stuff, Man in the High Castle, Prime content is usually solid. The four star rating is mainly because you have to be a prime member to get a lot of free content (which I have), but there is other content for additional fees that I feel like I'm already paying for.

3 years ago Edited November 23, 2022

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Jamila Maxie San Bernardino, CA

I like Amazon Prime because they have alot of different movies and shows that you an only watch on Prime. I also like Thursday Night football, which is now shown on Prime. I really hope they put the whole NFL season on there now!

3 years ago

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Debbie Hall Las Vegas, NV

The streaming is good and there is very little buffering. However, as for content, there is very little content I watch. As for the additional channels such as Reelz, it is an abbreviated version of the channel. I am not a fan of the movies available.

3 years ago

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MY Woodmere, NY

This review is for the TV steaming Aspect of Amazon Prime, I like the robust content I like that if something isnt available in the current subscription im using that i can Choose to rent it. Im already paying for it because of how much shopping i do on Amazon.com to its no sweat off my back to use it for streaming as well.

3 years ago Edited July 27, 2022

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Shon Scoville Lehi, UT

Amazon prime is so great to provide access to awesome movies and tv shows. There are a lot of really random and bizarre titles, but it does provide a lot of cool shows that I like, so that is good. I like that it recommends shows to be also based on my past views.

3 years ago

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Paula Pili Provo, UT

Amazon Prime has a wide selection of movies and shows! It’s membership is all inclusive with all of its benefits So, basically it’s a package deal. The reason I gave it a 4 star rating is because even though there is a wide selection I find I am constantly paying extra

3 years ago Edited January 17, 2022

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Noureddine Lalami Brentwood, CA

Amazon Prime is a decent value for the money, although prices have been rising over the past few years. And unless you order enough products during the year, membership may not be worth the price. On the plus side, customer service is great and fast.

3 years ago

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Vy Ha Birmingham, AL

I liked that Amazon prime delivers faster packages but when it comes to the last day before, they offer a 2 day advance shipping that increased my shipping date by that amount. It turned out my things needed to be gathered from another facility which is why it took longer but I wish that was clarified from the beginning.

4 years ago

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Darrin Pelham Rincon, GA

We use Prime from home from time to time, it helps us find the movies or shows that we can't find other places. The cost of the things we usually rent are pretty decent but you also have the option to buy them. It is a good go to place to find the odd things you are looking for.

4 years ago

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MindyV Lubbock, TX

Amazon Prime is great. Wish they'd offer more movies and TV shows to watch for free. I love getting free shipping with Amazon Prime. But I only get free shipping sometimes. They charge WAY too much if you want to sell a few items on their website. Amazon REALLY needs to keep politics out of their business!!!!!!!!

4 years ago

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Jessica Lopez , FL

Currently with Prime,been using them a few months now. Good selection of movies. Prices are a little high for some of the movies/shows that are not included for free, but they give you options for free 7 day subscriptions on some shows

4 years ago

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Amy Billings Smithfield, UT

Amazon is a great company, and Amazon streaming service is no exception. It is an easy way to rent movies that may not otherwise be available. It rarely buffers, and they have some exciting original content like Jack Reacher. You can’t go wrong with Amazon!

5 years ago

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Jc Cribbs Akron, OH

Prime gives you a lot of options for consuming video and tv content. For about the same price of Netflix you get a large variety of new and old tv shows and movies. Not to mention Thursday Night Football that starts in October! I also enjoy their Amazon Original programming I feel they are expanding on creating some great new tv series to watch.

5 years ago

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Hannah Giles Pleasant Grove, UT

I use Amazon Prime all the time. We probably use it at least four times per week. I like the variety of shows and movies that they have and find it pretty easy to search for shows. I wish they had more that are free with our Prime membership. It seems that we do have to pay to rent most shows and rarely find free ones.

6 years ago

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Angela Alexander

I have enjoyed my experiences with Amazon Prime for video streaming. For movies I prefer to use Prime videos as there are more options even though most of them cost additional money. However, since you can accumulate credits when you select no-rush shipping for certain Amazon purchases, you have the ability to rent movies for cheap or free.

7 years ago

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Cassidy Gundersen Orem, UT

I use Amazon Prime ALL the time. It’s definitely the best one-stop shop. My husband and I debated about getting Amazon Prime or not when we were first married, and then we took the plunge. The free movies are great and they have a lot of options that Netflix doesn't. Never had a problem with their service.

7 years ago

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Nicole Cardwell West Jordan, UT

Amazon prime video is great. It would be nice if after your first months free, they could advise you a couple of months before and weekly after that, when your prime will no longer be free. I also think the organizing and categories can be a little too much and hard to read straight across.

8 years ago

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Alex Murphy Reno, NV

Amazon prime has a much better selection of movies than Netflix. I love its shows but Amazon Prime has taken forever to come out with apps that allow their content to be played on TVs. As soon as it becomes easier to use, Amazon prime streaming will be my new favorite

8 years ago

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Kristen Pleasant Grove, UT

I actually bough Amazon Prime for the free 2 day shipping and have discovered the streaming tv portion as an additional feature. The selection is a little worse than Netflix, but there are some good finds and some unique shows to Amazon.

11 years ago

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Kylie Howes Provo, UT

Amazon prime will give you access to a number of great shows, but I personally think that their originals are some of the best content that they offer, and those are always included with prime and don't have to be rented (check out Good Omens if you get the chance, it's an excellent show), but sometimes other movies and shows come with an additional fee to watch.

5 years ago

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Rilynne Edwards Pleasant Grove, UT

My family uses Amazon Prime for movie night all the time. They have a ton of options for movies that you wouldn't find on Netflix or Hulu. You can watch them for free and as many times as you want (as long as you have prime). I just wish that all the movies were included with prime, instead of a select few. Renting the movie is cheap, but I feel that it should be included with prime if we're already paying for that.

6 years ago

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