TriSMART Solar: Read 405 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star_border star_border

Carrie New Braunfels, TX

Difficulty getting initial problem correctly diagnosed and fixed.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Cory Dyson Hutto, TX

Terrible experience. Something continuously breaks and was never installed right. Lied about my electric bill.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

BEVERLY A MCGUIRE Cibolo, TX

Lots of promises that were never delivered. No rebate, no light bulbs or no reductions in light bill.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jmac Garland, TX

I was tricked when purchasing this system. Worst financial decision ever made. The salespeople are terrible

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Vanessa New Braunfels, TX

They don't call you back. Installation was good and quick. The product has failed a couple times.

2 years ago

check_circle

Verified Customer

star star star star star_border

Travis Phoenix, AZ

Customer support is pretty good but not perfect.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We’re glad to hear that you find our customer support helpful. We’re always striving to improve and provide the best experience possible. If there’s anything we can do to enhance your experience, please don’t hesitate to reach out. We appreciate your support!

Mar. 19th, 2025

check_circle

Verified Customer

star star star_border star_border star_border

Wendy Somerset, TX

The process of installation went smoothly. Right now the product is not sending information.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Roy New Braunfels, TX

I have had an average experience with them. The installation process was good.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Antoinette Aceves El Paso, TX

Still paying electric company haven't earned credit after a year.

2 years ago

check_circle

Verified Customer

star star star star star_border

Juan Longoria San Antonio, TX

Happy with the equipment like that our bill has been lower

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you're happy with the equipment and enjoying lower bills. Let us know if we can assist you with anything in the future!

Mar. 19th, 2025

check_circle

Verified Customer

star star star_border star_border star_border

Tim shepard McAllen, TX

Sales person lied about multiple things when he could've been honest and up front

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Carlos Cubias Round Rock, TX

Only 70% of energy use is generated; was supposed to be 100%

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Chris Garner Georgetown, TX

The sales person lied and they didn't estimate my house correctly so I use more power than I generate

2 years ago

check_circle

Verified Customer

star star star star_border star_border

No Morales Converse, TX

Not really sure how to use the app not sure how much I'm actually saving

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Samir Leal Mission, TX

Horrible, not at all what I expected. I'm still paying for electric bill, never got my referral credit

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Susan Albuquerque, NM

Communication was a big issue. There are a lot of delays and miscommunication.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Shahonda Lopez Manor, TX

They did not disclose important information

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tanya Ruano Magnolia, TX

I still have to pay the electric bill. Ian won't answer my text messages anymore!

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Arnold Turner Longmont, CO

Often takes a long time to get anything done.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Lenora Mathews Sanger, TX

It is hard to get ahold of anyone to discuss issues.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

David Maldonado Vernon, TX

Don't feel we get a the production we should

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Agustin villafana Cleveland, TX

solar panels sucks why I still paying each month to the electricity company $80-$150

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Michelle Nicole Arvizu Lubbock, TX

No comes out to check when I need them. I've been waiting for awhile now.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

BeLinda Shirley-Howell San Marcos, TX

Too much calling not enough right the first time

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Joseph arias Temple, TX

I was lied to about the solar credit being refundable. I will not see this credit until 2037!!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Edwin

The installation process at my home went horrible. I would not recommend TriSMART Solar to anyone.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jusn Rio Grande City, TX

My bill is almost identical to before i had solar panels now i pay my light bill plus solar panels.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Mark merrill Lubbock, TX

Still waiting to get paid for excess power

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

David Harder

Delay after delay, no explanations, shoddy workmanship on the panel/breaker install. Now I get a notice that there was a duplicate application made with PNM. These folks don't have it together.

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Eric West Keller, TX

The solar salesman lied on totals. We have not experienced anything close to the numbers stated.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Dena Gray Hutto, TX

Was lied to, very unprofessional we. Promises were made that didn't happen, not happy at all..

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Antonio Sandavol Killeen, TX

Multiple water leaks from roof damage from initial install from a year ago

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Amanda Cuellar Las Cruces, NM

The attention to customer service from TriSMART did not meet my expections.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Dale Albuquerque, NM

Extreme lack of communication on their part. Extremely slow.

2 years ago

star star star star star

Chuck B Dallas, TX

Very simple process, they took care of everything. Very happy all around.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're delighted to hear that the process was simple and stress-free for you. Taking care of everything so our customers can enjoy a smooth experience is our priority. We appreciate your support and are glad you're happy with your solar system!

Mar. 10th, 2025

check_circle

Verified Customer

star star_border star_border star_border star_border

LEE A PARKER Tomball, TX

because the panels are ot perfomed the way i was told when i sign up

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert Rosenbusch Georgetown, TX

I have a problem and can't contact them and they won't call me back

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

PRINCE MACON Corpus Christi, TX

I cant contact anyone from this company to answer my questions

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Maria Gonzalez San Antonio, TX

I still get a high electricity bill, plus paying for the solar panels

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Martin Carrasco San Antonio, TX

Well I have not seen a difference in my electric bill at all

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tally Bonlender Austin, TX

Delays, unanswered questions. The entire experience was awful.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Olga Z Solano ,Miguel Solano

Offset has not met with accordance of guarantee, extremely disappointed

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Estela Powell McAllen, TX

They were not informative, never heard back from them.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Michelle Foskett Spring, TX

Not performing as promised; not saving $

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

David C Jarrett Plano, TX

due to the time it took to get the system up an running

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Brandon J Wyckoff Georgetown, TX

Doesn't produce enough electric. My bill gets higher every month

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Jesse Mata Mount Pleasant, TX

Not worth it paying same thing in electrical bill

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Shaterrica Dillard Converse, TX

I still have a monthly energy bill in addition to trismart

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kevin Lowrey Idalou, TX

I'm not able to use it in my area. If you have Excel they don't Recognize solar

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kingsley Ogbuagu Rosenberg, TX

Very bad experience. Till this moment my Solar is yet to be connect.

2 years ago

TriSMART Solar Reviews