TriSMART Solar: Read 405 User Reviews From Real Homeowners

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Verified Customer

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Floyd Elzie JR Baytown, TX

I was always informed of changes and mishaps and we are trying to really balance the generation of power.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We’re glad to hear that you were kept informed throughout the process. Balancing power generation is key, and we appreciate your patience as we work to optimize your system. If you ever have any questions or need assistance, feel free to reach out. We're here to help!

Mar. 19th, 2025

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Verified Customer

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edward contreras San Antonio, TX

The installation was fast, took less than one day. They cleaned after the work. They did not trash my plants.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're glad to hear that your installation was quick and that our team took care to leave everything clean and undisturbed. We appreciate your support and are here if you ever need anything!

Mar. 19th, 2025

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Verified Customer

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Kenneth Jarrell, TX

The product had to be serviced six times after it was installed. The installation was terrible, they did a very poor job installing the system. I would not use TriSMART Solar again.

2 years ago

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Verified Customer

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Amber San Angelo, TX

When I had problems with installation, the representative helped me resolve them. There was damage but they took care of it.

2 years ago

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Verified Customer

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Mark San Antonio, TX

Nothing is like what I was told or explained, I'm just another number on the board I barely or never produce 50% of my own electricity.

2 years ago

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Verified Customer

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Carlos McAllen, TX

I have not had any issues with the product and I would recommend the company to others.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear everything is working well for you. We appreciate your recommendation!

Mar. 14th, 2025

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Verified Customer

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Carol San Marcos, TX

It went fairly well or worse from delayed because they were missing panels. It take two months to get it scheduled to be installed.

2 years ago

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Verified Customer

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Cheyenne olmedo Round Rock, TX

The customer service is great but the solar is not worth the money i spent. I would not recommend solar in general nor would i do it again

2 years ago

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Verified Customer

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Billy Killeen, TX

I have no problem with equipment. I have been saving.Sometimes when I have question I can't reach them and they call me back when they feel like it.

2 years ago

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Alyssa Patruno Killeen, TX

Trismart Solar and its affiliates have been a complete joke to work with. We were sold a pipe dream and due to their lack of communication, integrity and competence, we now have $40,000 paperweights on our roof that are producing less than 7% of what we were guaranteed and promised. We have been fighting them for MONTHS to even get them to finish and correct the job they started and now they are refusing to acknowledge anything is wrong. Our point of contact quit replying to us almost immediately after install and we’ve been fight the customer service and corporate ladder ever since. Like most people, we went with solar in hopes to reduce our dependence on utility companies and the outrageous prices. Now we’re still paying $400+ monthly in utilities in addition to the $170 loan on solar panels that are barely producing. In theory, solar would be amazing, but I greatly urge everyone to reconsider giving trismart solar their business and money. Learn from our mistake and do more research on the company you choose.

1 year ago

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NANCY Malone TX

I would like to give them zero stars. But I’m not sure it will allow me to. We were told by the sales person that we would have no electric bill after the panels were installed. That is not true. We were told by the sales person that it would be done within 60 days. It took over five months. We were told we would get a $13,000 tax credit. When we had our taxes professionally done as we always do, we got a $251.credit. At that rate, it will take over 50 years for us to earn that $13,000 credit. I’m 68 years old. I don’t think I’ve got 50 years left. And if we don’t give the finance company that $13,000, our monthly bill goes from $165-$225. We were not told that upfront. Consequently, we have not had them turned on and we are seeking legal counsel. We are fighting back. This is racketeering. Run, don’t walk, from any solar panel sales people.

1 year ago

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Verified Customer

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Jim Allan Safford, AZ

They are easy to talk to and they resolve any problems as soon as possible

2 years ago

Reply from TriSMART Solar

Jim, thank you for taking the time to post this 5-star rating about your experience with TriSMART Solar. We know you have other options for your solar project, and we appreciate that you trusted us to help you achieve lower energy costs and greater energy independence. We look forward to continuing to provide you with a 5-star experience.

Dec. 30th, 2022

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Verified Customer

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Luis San Antonio, TX

Fair price. The sales person made some promisdes that weren't followed through.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback. We’re glad to hear you found our pricing fair, but we’re sorry to learn that some promises were not fully followed through. Customer satisfaction is extremely important to us, and we strive to ensure a smooth and transparent experience for everyone.

We’d love the opportunity to make things right and address any concerns you may have. Please reach out to our team so we can discuss this further and find a solution. Your feedback helps us improve, and we truly appreciate you sharing your experience.

Thank you for choosing us, and we hope to have the chance to better serve you in the future!

Mar. 5th, 2025

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Verified Customer

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Oyeyemi Spring, TX

I didn't see the difference using the solar. I still pay the amount I pay on the electricity. No different. The installation went good, but the service is bad. Very negative.

2 years ago

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Verified Customer

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Sandra escareno

We never get any money coming back to us. My granddaughter received money back the first month they got solar and every month after that

2 years ago

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Verified Customer

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Jackie Murillo San Marcos, TX

I love my solar panels. Reps are always so friendly and get things done in a timely manner

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear that you love your solar panels and had a great experience with our team. Providing friendly and efficient service is our top priority. If you ever need anything, feel free to reach out. Enjoy your solar savings!

Mar. 18th, 2025

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Verified Customer

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steve slider Fort Worth, TX

can't get a person on the phone, or even call back after leaving a phone number.i dont like to text.

2 years ago

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Verified Customer

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Lucille Martinez San Antonio, TX

Having their services without a down payment helped us tremendously.

2 years ago

Reply from TriSMART Solar

Thank you for your review! 😊 We're so glad to hear that our no down payment option made the transition to solar easier for you. Helping homeowners save on energy without financial stress is what we strive for!

Mar. 6th, 2025

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Verified Customer

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Anna Guerra Dallas, TX

It's save me money on electricity bill every month for the past year

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! 🌟 We're so glad to hear that your solar system has been helping you save on your electricity bills every month. It’s great to know you’re enjoying the benefits of clean, cost-effective energy!

Mar. 7th, 2025

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Verified Customer

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Scott Gregory McComas Pflugerville, TX

They did a great job of getting my solar installed with little hassle.

2 years ago

Reply from TriSMART Solar

Thank you for your review! 🌟 We're happy to hear that your solar installation went smoothly with little hassle. Providing a seamless experience is our goal, and we appreciate your trust in us! Enjoy your solar savings!

Mar. 7th, 2025

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Verified Customer

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PJ Richards Stillwater, OK

System works well, when there was an issue they contacted me to address it

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! 🌟 We're glad to hear your system is working well and that our team was proactive in addressing any issues. Customer satisfaction and reliable service are our top priorities! ⚡☀️ If you ever need assistance, we’re always here to help

Mar. 7th, 2025

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Verified Customer

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Lorraine StOnge Georgetown, TX

Have had bo issues since installation. Everything is performing well.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! 🌟 We're thrilled to hear that everything has been running smoothly since installation. Reliable performance is what we strive for! ⚡☀️ If you ever need anything, we're always here to help

Mar. 7th, 2025

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Verified Customer

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Marco antonio Flores Laredo, TX

They were great throughout the process and after the install was done.

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! 🌟 We're happy to hear that you had a great experience both during and after the installation. Customer satisfaction is our top priority! ⚡☀️ If you ever need anything, we’re always here to help.

Mar. 7th, 2025

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Verified Customer

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Bobby Slayton Canyon, TX

After install they left holes in my sheet rock that's never been repaired and holes in my sofet where the had to redo work.

2 years ago

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Verified Customer

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Luis Diaz San Antonio, TX

Sales person was not clear and did not set proper expectations on a few things.

2 years ago

Reply from TriSMART Solar

We appreciate your feedback and sincerely apologize for any miscommunication during the sales process. Our goal is to ensure complete transparency and set clear expectations for our customers. We’d love the opportunity to address any concerns and make things right. Please reach out to our team so we can assist you further. Thank you for your time and for sharing your experience.

Mar. 19th, 2025

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Verified Customer

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Charles Georgetown, TX

Very quick and proficient with installation. Product is great.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're glad to hear that your installation was quick and efficient. We take pride in delivering high-quality products and service. If you ever need anything, we're here to help. Enjoy your solar savings!

Mar. 10th, 2025

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Verified Customer

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Segun Converse, TX

My overall experience has been positive. I get a good price from them.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're happy to hear that you had a positive experience and found a great price with us. Customer satisfaction is our top priority, and we appreciate your support. Enjoy your solar savings!

Mar. 10th, 2025

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Verified Customer

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Jeff Blokel

Your sales rep got us to go with you by saying we would get a $600 sign on. We never received it and when I contacted him about it he ignored me.

2 years ago

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Verified Customer

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Paula Wavra Katy, TX

Awesome team of professionals. Very knowledgeable. Clean work.

2 years ago

Reply from TriSMART Solar

Thank you for the great feedback! We're thrilled to hear that you had a positive experience with our team. We truly appreciate your recognition of their knowledge and clean work. If you ever need anything, don’t hesitate to reach out!

Mar. 11th, 2025

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Verified Customer

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Blythe Jarrell, TX

Helping keep my electric bill down and the whole process was easy

2 years ago

Reply from TriSMART Solar

We're glad to hear that your solar system is helping lower your electric bill and that the process was smooth for you! Thank you for your feedback we appreciate it!

Mar. 12th, 2025

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Verified Customer

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Scott Linsenman Pflugerville, TX

We were flat out lied to about how much our electricity bills will change. They are almost identical from the same time before the panels were installed.

2 years ago

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Verified Customer

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Kevin Chiles Blanco, TX

It was a very easy process. We loved the representative who helped us!!

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're so glad to hear that you had an easy and smooth experience. Our team strives to provide excellent service, and we’re happy to know you loved working with our representative. If you ever need anything, don’t hesitate to reach out. Enjoy your solar savings!

Mar. 13th, 2025

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Verified Customer

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Victor Villanueva Lubbock, TX

They're service is Amazing and and I recommend anyone to go solar TriSmart

2 years ago

Reply from TriSMART Solar

Thank you for your amazing feedback! We're thrilled to hear that you had a great experience with TriSMART Solar. We truly appreciate your recommendation and are glad to have helped you make the switch to solar. If you ever need any assistance, we're always here for you!

Mar. 13th, 2025

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Verified Customer

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Steve Cruttenden Pflugerville, TX

Don't even know it's there except I don't have an electricity bill!

2 years ago

Reply from TriSMART Solar

That's the best kind of solar experience! We're so happy to hear you're enjoying the benefits of your system and those energy savings. Thanks for choosing TriSMART Solar!

Mar. 13th, 2025

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Verified Customer

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deena m. galvan McAllen, TX

No issues as of yet. Haven't needed to call in for assistance.

2 years ago

Reply from TriSMART Solar

Thanks for your feedback! We're glad everything is running smoothly for you. If you ever need any assistance, we're always here to help!

Mar. 14th, 2025

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Verified Customer

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Leandra Hendrix Keller, TX

We've had a pretty good experience. We have had a few problems but eventually they were corrected.

2 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We appreciate your patience and are glad to hear that any issues were eventually resolved. If you ever need further assistance, we're here to help!

Mar. 19th, 2025

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Verified Customer

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Dawn Keller, TX

We had issues from the very beginning and never came out with a satisfactory outcome. The installation process was long.

2 years ago

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Verified Customer

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Juan Alice, TX

The installation process went pretty quickly there were no hiccups.

2 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad to hear the installation went smoothly and without any issues. Enjoy your solar savings!

Mar. 14th, 2025

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Verified Customer

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Juan McAllen, TX

The guys that came here knew what they were doing. The process went very well.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear the process went smoothly and that our team provided a great experience. We appreciate your support!

Mar. 14th, 2025

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Verified Customer

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Theo Pflugerville, TX

There was no proper contact or any open and complete communication due to their ignorance. The equipment is good, I am happy with the equipment.

2 years ago

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Verified Customer

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Sharon Corpus Christi, TX

The product didn't work for the longest time. The installation process went terribly. Worst company I've ever dealt with which is why I am not recommending them to anyone.

2 years ago

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Verified Customer

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Anonymous Pflugerville, TX

We had a salesman came and talked to us about it. They're helpful, Fast, accurate.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that our team was helpful, fast, and accurate throughout the process. If you ever have any questions or need further assistance, feel free to reach out. We appreciate your support!

Mar. 19th, 2025

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Verified Customer

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Misty Albuquerque, NM

No problems - everything works just like I was told it would.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're glad to hear everything is working as expected. If you ever need any assistance, feel free to reach out. Enjoy your solar savings!

Mar. 17th, 2025

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Verified Customer

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Michael Ingleside, TX

The instllation was slow but it finally got done. TriSMART Solar were the only ones who wanted to take my money.

2 years ago

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Verified Customer

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Anne Mae Gold Albuquerque, NM

Customer service was great. It just took forever to get the system done, up and running.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear that you had a great experience with our customer service. We understand that the installation timeline took longer than expected, and we truly appreciate your patience throughout the process. If there's anything we can do to further assist you, please don't hesitate to reach out. Enjoy your solar savings! ☀️

Mar. 19th, 2025

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Verified Customer

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Sai S Bhetanabotla Mc Kinney, TX

Regular follow ups. Answered my questions. Delivered what they promised.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're glad to hear that our team provided regular follow-ups, answered your questions, and delivered on our promises. We appreciate your support!

Mar. 17th, 2025

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Verified Customer

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Justin Killeen, TX

Friendly professional team. Have been helpful with the entire process

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're happy to hear that our team was friendly, professional, and helpful throughout the entire process. We appreciate your support!

Mar. 17th, 2025

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Verified Customer

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Gabriel Montgomery Killeen, TX

My install date kept getting pushed to the right because crews were taking other jobs ahead of mine.

2 years ago

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Verified Customer

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Jennifer Cloud San Antonio, TX

My panels do not produce nearly enough energy and getting ahold of the right people to recifty this has been nothing short of a headache. I regret using this company

2 years ago

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Verified Customer

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Robert Lubbock, TX

It's working so far so good. It all went smooth, nice and smooth.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear everything went smoothly and that your system is working well. Let us know if you ever need anything!

Mar. 17th, 2025

TriSMART Solar Reviews