TriSMART Solar: Read 405 User Reviews From Real Homeowners

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Verified Customer

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Roberto Ramirez McAllen, TX

I use to pay $230 in the summer time,my last bill was $242 and the one before was $194,and I still had to pay the panal bill,iam a disabled veteran and I thought they were helping me out but I got ripped out, going to spread the word not to get panels.

2 years ago

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Verified Customer

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John Converse, TX

Service and professionalism. In how the employees responded to my inquires and was patient with my dealings with them

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! 🌟 We’re delighted to hear that our team provided you with professional service and patience while addressing your inquiries. Customer satisfaction is our top priority, and we appreciate your trust in us! If you ever need anything, we’re here to help.

Mar. 7th, 2025

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Verified Customer

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Debora

The install took almost a year to be functional and the panels did not work after. Plus I didn't receive enough to optimize my solar usage

2 years ago Edited January 10, 2024

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Verified Customer

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D Tyler, TX

Sometimes difficult to get a hold of somebody. Installation was fairly easy, it took about half a day. Everything seems to be working just fine.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We’re glad to hear that the installation process went smoothly and that everything is working well. We apologize if you had any difficulty reaching us—we’re always working to improve our communication. If you ever need assistance, please don’t hesitate to reach out. We appreciate your support!

Mar. 19th, 2025

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Verified Customer

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Alvaro Amarillo, TX

Customer service was pretty good. Installation was great. So far I have no problems with the product.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're glad to hear that you had a great installation experience and that our customer service met your expectations. It’s wonderful to know that everything is working well so far. If you ever need any assistance, we’re always here to help!

Mar. 10th, 2025

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Verified Customer

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Don Baytown, TX

Installation went very smoothly. The product has done everything they said it would do, there's been no problems.

2 years ago

Reply from TriSMART Solar

Thank you for your review! We're delighted to hear that your installation went smoothly and that your solar system is performing as expected. Providing a reliable and hassle-free experience is our priority. If you ever have any questions or need assistance, don’t hesitate to reach out. We appreciate your support and thank you for choosing TriSMART Solar!

Mar. 11th, 2025

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Verified Customer

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Jt Ore City, TX

They have the best rate. I've had some questions that they didn't have answers to. I think the product is pretty good. I wish they offered the batteries in my package.

2 years ago

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Verified Customer

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Hilda Denver, CO

It was a good product at the time we bought it. But honestly we're very disappointed with the overall service. Installation process was a very bad experience. They could not pass in the test and it took almost a year to get involved. The product is not providing sufficient kilowatt energy like was promised.

2 years ago

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Verified Customer

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Glenn Schertz, TX

The equipment seems to work well. They had to go back to the city three times to get the city to approve because they didn't do it right. I had to call sales rep every day and he was totally unresponsive.

2 years ago

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Verified Customer

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Ira L Harge Jr Rio Rancho, NM

We are very pleased with our solar. It took a long time to get put in place and there was a failed inspection, but overall we are pleased.

2 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We’re glad to hear that you’re pleased with your solar system. We understand that the installation process took longer than expected, and we appreciate your patience throughout the process. Our team is always working to improve efficiency while ensuring quality installations. If you ever have any questions or need assistance, please don’t hesitate to reach out. We appreciate you being a valued TriSMART Solar customer! ☀️

Mar. 19th, 2025

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Verified Customer

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Cesar

Everything looks very nice and well. Installation went pretty smoothly. I can get a hold of someone when I need to.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We’re glad to hear that everything went smoothly with the installation and that you're able to reach us when needed.

Mar. 13th, 2025

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Verified Customer

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Richard Heald Round Rock, TX

I was significantly mislead about how the solar panel system would work. I was told the system, as installed, would power my home if electric service was lost. I was never told I needed a storage battery. This system was a very bad investment and I wish I had never done business with this dishonest company.

2 years ago

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Verified Customer

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Jessee Kingsville, TX

Seems there is zero communication within the company. I had to repeat myself about 5 times as to what the issue was with my solar monitor not registering all of the units. I just eventually gave up because I didn't have time to deal with it anymore. The service was so bad it felt like I was being pranked.

2 years ago

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Verified Customer

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Bryant Powers Lubbock, TX

Get service, handled all the installation and permits, and they check up with me and their product.

2 years ago

Reply from TriSMART Solar

We're thrilled to hear you had a great experience! Our team is dedicated to making the process seamless, from installation to permits and beyond. We appreciate your trust in TriSMART Solar and are always here to support you!

Mar. 13th, 2025

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Verified Customer

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Richard Perez

System is not performing like I was told it would. Was told on sunny days during the summer months I would get 99% of daily used power. Have only hit 62% one or twice.

2 years ago Edited January 10, 2024

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Verified Customer

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Jeff Temple, TX

I was promised my equipment and it's been six months and I finally got an appointment to install my battery. Performance wise I am not seeing any benefit to the product. It is actually costing me more to have the solar system than to just pay an electric bill. Installation process went great. That was the best part of the whole experience.

2 years ago

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Verified Customer

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Michael San Antonio, TX

I just got it online, no one's ever gotten in contact with me. I don't want to deal with the guy anymore. I get blackouts with the product. I never met with the representative, everything was unprofessional and I felt like I got scammed.

2 years ago

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Verified Customer

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David Clement Wright La Marque, TX

Lied about the output of the panels and require 26% payment within 17 months based on tax rebate knowing full well that the rebate is spread over 3 years. Straight fraud. Avoid at all costs said my panels would produce 130% of my usage and at best I get 40%

2 years ago

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Verified Customer

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S Corpus Christi, TX

It is not doing what I was told it would doing. And everytime I call, they just tell me that the product is doing what it is supposed to be doing. Installation went pretty well, but I would not recommend TriSMART Solar.

2 years ago

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Verified Customer

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Sandra Hutto, TX

As far as what the billing of it or I mean we don't notice any difference as far as electricity. It's kind of confusing with the billing and everything.

2 years ago

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Verified Customer

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James Pflugerville, TX

Would happily recommend them. Installation went very well and now it's working properly; no problems with it.

2 years ago

Reply from TriSMART Solar

Thank you for your recommendation! We're glad to hear that your installation went smoothly and everything is working perfectly. If you ever need anything, feel free to reach out. We appreciate your support!

Mar. 17th, 2025

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Verified Customer

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Rickey Denton, TX

I think the main thing that made me pick TriSmart solar was that there was no pressure - that was a big seller for me.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad you appreciated our no-pressure approach. We believe in providing the best information so you can make the right decision for your home. Enjoy your solar savings!

Mar. 17th, 2025

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Verified Customer

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Manuel Angleton, TX

Installation process was overall smooth, I just recently found out that they installed a broken panel, I need to reach out to TriSMART about it.

2 years ago

Reply from TriSMART Solar

Thank you for sharing your experience! We're glad to hear the installation process went smoothly, but we sincerely apologize for the issue with the panel. Please reach out to our team, and we will make it a priority to resolve this for you as soon as possible. Your satisfaction is important to us, and we appreciate the opportunity to make things right! 🌞

Mar. 19th, 2025

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Rob Gonzalez Austin, TX

Extremely friendly , very knowledgeable on solar that is up to date at the time . The sales guy was friendly and not pushy at all the overall process was easy and effortless. My panels work so well they over produce !

1 year ago

Reply from TriSMART Solar

Thank you for your amazing review! 🌟 We're thrilled to hear that you had a smooth and effortless experience with our team. It's great to know your panels are performing beyond expectations! We appreciate your support!

Mar. 4th, 2025

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Verified Customer

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Charles R Nickell El Paso, TX

System produces roughly the amount projected. Still in first year so I do not have a second year to compare.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We’re glad to hear that your system is producing as projected. We understand that it can take time to see the full benefits of solar, especially during the first year. As you move into the second year, you may start to see more consistent savings. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Mar. 4th, 2025

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Verified Customer

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DERRICK V THOMAS Houston, TX

Horrible. Under sold me so I had to get an additional $32k in panels. The delivery charges from the energy companies have been included and we were sold on panels that no tdu charges would be applied with solar programs.

2 years ago Edited January 10, 2024

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Verified Customer

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Roy R. Jimenez San Antonio, TX

satisfied with the quick, professional installation and the savings on my energy bill so far.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We're glad to hear you're satisfied with the quick and professional installation and enjoying the savings on your energy bill. Welcome to the TriSMART Solar family!

Mar. 4th, 2025

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Verified Customer

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Kelsey San Antonio, TX

Easy. I haven't had any issues. I liked how the gentleman presented the company.

2 years ago

Reply from TriSMART Solar

Thank you for your feedback! We’re happy to hear that your experience was smooth and that you were impressed with how our team presented the company. We strive to make every step easy for our customers, and it's great to know we achieved that. If you need anything in the future, don’t hesitate to reach out!

Mar. 4th, 2025

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Verified Customer

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Anthony Jarrell, TX

It's user friendly. It's very easy set up and very easy to use. They are very responsive.

2 years ago

Reply from TriSMART Solar

Thank you for your review! 😊 We're glad to hear you found the setup easy and the system user-friendly. Providing responsive support is our priority, and we’re happy we could meet your expectations. Let us know if you ever need anything!

Mar. 6th, 2025

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Verified Customer

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Skyler El Paso, TX

The insulation process was good. They didn't clean up after themselves very well. There was a lot of debris left over. Equipment was great. Everything worked well and we liked that we could access our information.

2 years ago

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Verified Customer

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Apolonio Zuniga Jr Alamo, TX

We are experiencing lower utility bill from our electric company. That makes me happy.

2 years ago

Reply from TriSMART Solar

Thank you for your review! 😊 We're so glad to hear that you're experiencing lower utility bills—that's exactly what we aim for! Enjoy the savings, and let us know if you ever need anything.

Mar. 6th, 2025

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Verified Customer

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Evan Koch Boerne, TX

Responsive and friendly. When a repair was needed it was fixed within a few days.

2 years ago

Reply from TriSMART Solar

Thank you for your review! 😊 We're so glad to hear that you're experiencing lower utility bills—that's exactly what we aim for! Enjoy the savings, and let us know if you ever need anything.

Mar. 6th, 2025

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Verified Customer

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Stacey Murray Fort Worth, TX

Great customer service. They were of great help and made the process smooth and easy

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! 😊 We're happy to hear that our team provided great customer service and made the process smooth and easy for you. We appreciate your support and are always here if you need anything!

Mar. 6th, 2025

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Verified Customer

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Benjamin Orozco

Took a very long time to setup Solar Panels. Took a few months to get to the problem of why the panels were not reporting productivity. Underperformed the first year. I am a really laid back person and this purchase to install to keep maintenance... so SUPER STRESSFUL

2 years ago Edited January 10, 2024

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Verified Customer

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Janice young Rowlett, TX

Communication has always been a challenge, my panels don't produce enough - I got a 550 and 475 electric bill for June and July

2 years ago

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Verified Customer

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Karen Thompson San Antonio, TX

James S was really helpful and I love recieving, on average, $5.00 electric billx

2 years ago

Reply from TriSMART Solar

Thank you for your review! 🌟 We're so glad to hear that James S. was helpful and that you're enjoying those amazingly low electric bills! ⚡☀️ Saving money while using clean energy is what it's all about. If you ever need anything, we're here for you!

Mar. 7th, 2025

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Verified Customer

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Timothy San Antonio, TX

They take a while to get back to you. The thing gets knocked off line sometimes and I have to go outside and realign it.

2 years ago

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Verified Customer

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Larry Tucson, AZ

Very accountable and accommodating. They were with me through the whole process.

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're glad to hear that our team was accountable and accommodating throughout the entire process. Providing a seamless experience and supporting our customers every step of the way is our priority. We appreciate your trust in us!

Mar. 10th, 2025

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Verified Customer

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Vivian Edinburg, TX

Installation went very well. I've been pleased with the product. Excellent. I have had a very good experience.

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear that your installation went smoothly and that you're pleased with your solar system. Providing an excellent experience is our top priority, and we're glad we could meet your expectations. If you ever need anything, don’t hesitate to reach out. Enjoy your savings! ☀️

Mar. 19th, 2025

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Verified Customer

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Jessica Del Rio, TX

It was fairly easy to install the panels. No issues with the product. I wish it wasn't so expensive. I tried to get out of my contract but wasn't able to prior to installation and I'm disappointed about that.

2 years ago

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Verified Customer

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James Gainesville, TX

He really didn't do a good job installing the panels because he messed up and we had to have someone come later and fix it . He didn't hook it up to my panels correctly. They are not trustworthy, they lied.

2 years ago

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Verified Customer

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Jennifer Ahr Converse, TX

Great experience from start to finish. They made it so easy and gave updates the whole way

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear you had a great experience from start to finish. Keeping our customers informed and making the process easy is our top priority. We truly appreciate your support and look forward to serving you again in the future!

Mar. 12th, 2025

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Verified Customer

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Raymundo Rodriguez LA Joya, TX

The representative I spoke with was very helpful, but a technician was supposed to come check my system and they were not sent.

2 years ago

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Verified Customer

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Mark E Hutchinson Pflugerville, TX

Communication was terrible on when things would happen and that put things off schedule for finalizing the install of my solar panels

2 years ago

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Verified Customer

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Chuck Collins Boerne, TX

Poor communications. Poor project management. Poor scheduling. Not enough staff. Uneducated/inexperienced sales personnel. Installers were great.

2 years ago

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Verified Customer

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Rebeca Aguilar Hewitt, TX

They where very informative and did not feel like they were making you buy the system.

2 years ago

Reply from TriSMART Solar

Thank you for your kind feedback! We're glad to hear that you found our team informative and that you didn’t feel pressured during the process. We aim to provide clear information to help our customers make the best decision for their needs. If you have any further questions, please don't hesitate to reach out. We appreciate your trust in us!

Mar. 13th, 2025

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Verified Customer

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Michael Keller, TX

Amazing support. Has an issue after installation and they came out right away. No hassles.

2 years ago

Reply from TriSMART Solar

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our support team and that we were able to address the issue quickly and without any hassle. If you need anything further, please don't hesitate to reach out. We truly appreciate your feedback

Mar. 13th, 2025

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Verified Customer

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Arthur Mitchell Schertz, TX

Recent solar repair was achieved. Our electric bill went up to $168.69. However we got did not get compensated for the increase at no fault of our own!

2 years ago

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Verified Customer

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Don Sparks San Marcos, TX

On time, knowledgeable, personable, answered questions till I had no more questions

2 years ago

Reply from TriSMART Solar

Thank you for your wonderful feedback! We're glad to hear that our team was on time, knowledgeable, and answered all your questions. Providing a great experience and ensuring you feel confident about your solar system is our top priority. Let us know if you ever need anything in the future!

Mar. 13th, 2025

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Verified Customer

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Wanda Thomas

TriSMART team handle everything from setting up appointments to making sure times for installment fit my schedule.Very professional company I am very pleased.

2 years ago Edited January 10, 2024

Reply from TriSMART Solar

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. Your satisfaction means everything to us, and we appreciate your support!

Mar. 14th, 2025

TriSMART Solar Reviews