TriSMART Solar: Read 376 User Reviews From Real Homeowners

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Anthony Jarrell, TX

It's user friendly. It's very easy set up and very easy to use. They are very responsive.

2 years ago

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Skyler El Paso, TX

The insulation process was good. They didn't clean up after themselves very well. There was a lot of debris left over. Equipment was great. Everything worked well and we liked that we could access our information.

2 years ago

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Apolonio Zuniga Jr Alamo, TX

We are experiencing lower utility bill from our electric company. That makes me happy.

2 years ago

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Evan Koch Boerne, TX

Responsive and friendly. When a repair was needed it was fixed within a few days.

2 years ago

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Stacey Murray Fort Worth, TX

Great customer service. They were of great help and made the process smooth and easy

2 years ago

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Benjamin Orozco

Took a very long time to setup Solar Panels. Took a few months to get to the problem of why the panels were not reporting productivity. Underperformed the first year. I am a really laid back person and this purchase to install to keep maintenance... so SUPER STRESSFUL

2 years ago Edited January 10, 2024

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Janice young Rowlett, TX

Communication has always been a challenge, my panels don't produce enough - I got a 550 and 475 electric bill for June and July

2 years ago

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Karen Thompson San Antonio, TX

James S was really helpful and I love recieving, on average, $5.00 electric billx

2 years ago

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Timothy San Antonio, TX

They take a while to get back to you. The thing gets knocked off line sometimes and I have to go outside and realign it.

2 years ago

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Larry Tucson, AZ

Very accountable and accommodating. They were with me through the whole process.

2 years ago

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Vivian Edinburg, TX

Installation went very well. I've been pleased with the product. Excellent. I have had a very good experience.

2 years ago

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Jessica Del Rio, TX

It was fairly easy to install the panels. No issues with the product. I wish it wasn't so expensive. I tried to get out of my contract but wasn't able to prior to installation and I'm disappointed about that.

2 years ago

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James Gainesville, TX

He really didn't do a good job installing the panels because he messed up and we had to have someone come later and fix it . He didn't hook it up to my panels correctly. They are not trustworthy, they lied.

2 years ago

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Jennifer Ahr Converse, TX

Great experience from start to finish. They made it so easy and gave updates the whole way

2 years ago

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Raymundo Rodriguez LA Joya, TX

The representative I spoke with was very helpful, but a technician was supposed to come check my system and they were not sent.

2 years ago

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Mark E Hutchinson Pflugerville, TX

Communication was terrible on when things would happen and that put things off schedule for finalizing the install of my solar panels

2 years ago

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Chuck Collins Boerne, TX

Poor communications. Poor project management. Poor scheduling. Not enough staff. Uneducated/inexperienced sales personnel. Installers were great.

2 years ago

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Rebeca Aguilar Hewitt, TX

They where very informative and did not feel like they were making you buy the system.

2 years ago

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Michael Keller, TX

Amazing support. Has an issue after installation and they came out right away. No hassles.

2 years ago

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Arthur Mitchell Schertz, TX

Recent solar repair was achieved. Our electric bill went up to $168.69. However we got did not get compensated for the increase at no fault of our own!

2 years ago

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Don Sparks San Marcos, TX

On time, knowledgeable, personable, answered questions till I had no more questions

2 years ago

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Wanda Thomas

TriSMART team handle everything from setting up appointments to making sure times for installment fit my schedule.Very professional company I am very pleased.

2 years ago Edited January 10, 2024

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Floyd Elzie JR Baytown, TX

I was always informed of changes and mishaps and we are trying to really balance the generation of power.

2 years ago

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edward contreras San Antonio, TX

The installation was fast, took less than one day. They cleaned after the work. They did not trash my plants.

2 years ago

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Kenneth Jarrell, TX

The product had to be serviced six times after it was installed. The installation was terrible, they did a very poor job installing the system. I would not use TriSMART Solar again.

2 years ago

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Amber San Angelo, TX

When I had problems with installation, the representative helped me resolve them. There was damage but they took care of it.

2 years ago

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Mark San Antonio, TX

Nothing is like what I was told or explained, I'm just another number on the board I barely or never produce 50% of my own electricity.

2 years ago

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Carlos McAllen, TX

I have not had any issues with the product and I would recommend the company to others.

2 years ago

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Carol San Marcos, TX

It went fairly well or worse from delayed because they were missing panels. It take two months to get it scheduled to be installed.

2 years ago

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Cheyenne olmedo Round Rock, TX

The customer service is great but the solar is not worth the money i spent. I would not recommend solar in general nor would i do it again

2 years ago

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Billy Killeen, TX

I have no problem with equipment. I have been saving.Sometimes when I have question I can't reach them and they call me back when they feel like it.

2 years ago

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NANCY Malone TX

I would like to give them zero stars. But I’m not sure it will allow me to. We were told by the sales person that we would have no electric bill after the panels were installed. That is not true. We were told by the sales person that it would be done within 60 days. It took over five months. We were told we would get a $13,000 tax credit. When we had our taxes professionally done as we always do, we got a $251.credit. At that rate, it will take over 50 years for us to earn that $13,000 credit. I’m 68 years old. I don’t think I’ve got 50 years left. And if we don’t give the finance company that $13,000, our monthly bill goes from $165-$225. We were not told that upfront. Consequently, we have not had them turned on and we are seeking legal counsel. We are fighting back. This is racketeering. Run, don’t walk, from any solar panel sales people.

1 year ago

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Verified Customer

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Jim Allan Safford, AZ

They are easy to talk to and they resolve any problems as soon as possible

1 year ago

Reply from TriSMART Solar

Jim, thank you for taking the time to post this 5-star rating about your experience with TriSMART Solar. We know you have other options for your solar project, and we appreciate that you trusted us to help you achieve lower energy costs and greater energy independence. We look forward to continuing to provide you with a 5-star experience.

Dec. 30th, 2022

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Luis San Antonio, TX

Fair price. The sales person made some promisdes that weren't followed through.

2 years ago

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Oyeyemi Spring, TX

I didn't see the difference using the solar. I still pay the amount I pay on the electricity. No different. The installation went good, but the service is bad. Very negative.

2 years ago

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Sandra escareno

We never get any money coming back to us. My granddaughter received money back the first month they got solar and every month after that

2 years ago

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Jackie Murillo San Marcos, TX

I love my solar panels. Reps are always so friendly and get things done in a timely manner

2 years ago

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steve slider Fort Worth, TX

can't get a person on the phone, or even call back after leaving a phone number.i dont like to text.

2 years ago

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Lucille Martinez San Antonio, TX

Having their services without a down payment helped us tremendously.

2 years ago

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Anna Guerra Dallas, TX

It's save me money on electricity bill every month for the past year

2 years ago

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Scott Gregory McComas Pflugerville, TX

They did a great job of getting my solar installed with little hassle.

2 years ago

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PJ Richards Stillwater, OK

System works well, when there was an issue they contacted me to address it

2 years ago

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Lorraine StOnge Georgetown, TX

Have had bo issues since installation. Everything is performing well.

2 years ago

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Marco antonio Flores Laredo, TX

They were great throughout the process and after the install was done.

2 years ago

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Bobby Slayton Canyon, TX

After install they left holes in my sheet rock that's never been repaired and holes in my sofet where the had to redo work.

2 years ago

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Luis Diaz San Antonio, TX

Sales person was not clear and did not set proper expectations on a few things.

2 years ago

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Charles Georgetown, TX

Very quick and proficient with installation. Product is great.

2 years ago

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Segun Converse, TX

My overall experience has been positive. I get a good price from them.

2 years ago

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Jeff Blokel

Your sales rep got us to go with you by saying we would get a $600 sign on. We never received it and when I contacted him about it he ignored me.

2 years ago

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Verified Customer

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Paula Wavra Katy, TX

Awesome team of professionals. Very knowledgeable. Clean work.

2 years ago

TriSMART Solar Reviews